Samsung Smartphone turns itself off and stays off automatically

Last Update Date : Aug 01. 2019

Below mentioned are some of the reasons for Mobile turn off automatically as follows :

 

* Check your applications

 

Applications can cause weird issues on Android phones sometimes. Try and think back to when you first started noticing your phone powering off and uninstall any applications that you might have downloaded, or updated, around that time. Try your phone on Safe mode and see if it fixes it.
To enter into Safe Mode, follow the below steps:-
a) Restart the device by pressing the power key and then press the volume down key  while phone boots to enter in Safe mode OR
b) Long press the powerkey and then long press the power off icon. You will see a Safe mode icon. Tap on that icon to enter the device in Safe mode.

Note:- To exit from safe mode, just restart your device.

 

* Battery check

 

Tap on Battery Information, then check on the batteries health and make sure it says good. If it says poor or unknown error then power off the phone for some time and then power the phone back on.

 

* Android version

 

An app on the phone might not be getting along with the new Operating System and that might be what’s causing the problem. Go through and remove unwanted apps and try restarting the phone, until there are no more apps that you personally downloaded on the device via some of the Sharing application.

 

* Battery Pull

 

Before looking into performing a reset on the phone pull the battery out and make sure that it’s still in good shape. It most likely will be in good shape if the battery test that you ran said the battery health was good but you never know.

 

* Backup and Factory Data reset

 

Kindly create data backup of your device via SMART switch mobile application or Smart Switch PC Suite and reset the device through below steps:-

Setting > Backup and Reset > Factory data reset OR Settings > General Management > Reset > Factory data reset.

Note:- Kindly remove Google account configured in the device before resetting through below steps:-

Settings > Accounts > Google > Tap on account > Click on more option at top right corner > Tap on Remove Account OR Settings > Cloud and Accounts > Accounts > Google > Clock on three dots in top right corner of screen > Remove Account.

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