Galaxy Note 9: What should be done if S Pen do not recognize input and do not respond?
(A) Due to cases or covers with magnetic material
If a magnetic case or cover is attached to the device, the device may not recognize the S Pen actions and the S Pen may not work properly. In this case kindly remove magnetic case or cover and then use S Pen.
(B) Usage of S Pen at sharp angles on specific areas
if you use the S Pen at sharp angles on specific areas affected from magnetic force like around Front Camera, S Pen may not work due
to magnetic force. At that time we recommend to put your S Pen upright and use S Pen with more force.
Additionally if you use the S Pen at sharp angles anywhere on the screen, the device may not recognize the S Pen actions. So Please do not use S pen at sharp angles.
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