How to use 5G on your Galaxy phone?

Last Update date : Mar 27. 2023
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What are the benefits of 5G

5G is the next-generation network service developed after the 4G (LTE) network. You can enjoy faster downloads, live streaming and more with 5G mobile phones.

It's incredibly fast, but it's not just about providing faster speeds. It is also helping the world become more connected through the Internet of Things (IoT). 5G is revolutionary because it helps more devices connect and work simultaneously.

How to troubleshoot your 5G connection

If you cannot connect to the 5G network, please check the methods to connect below.

Note: Before you try the recommendations below, be sure to check if your device's software and related apps are updated to the latest version.

If your phone does not connect to a 5G network even though it supports 5G, 5G service may not be included in your data plan. You can use the service only if you are subscribed to a 5G data plan serviced by a network provider.

Make sure you are using the SIM card that came with your phone or a 5G compatible SIM provided by your carrier. Older SIM cards may not be compatible with 5G plans.

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Step 1. Navigate to Settings

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Step 2. Tap on Connections

Step 3. Tap on Mobile Networks

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Step 4. Tap on Network Mode then select the
option with 5G connectivity.

Currently, 5G services are only available in certain regions, but more regions will be serviced as 5G infrastructure grows. Even if you are in a 5G service area, you may not be able to use the 5G network service depending on the network conditions of your network provider.

Whenever 5G network is unavailable beyond 5G coverage, the phone automatically reverts to 4G (LTE) or 3G speed. Check if the phone shows the 5G indicator in the status bar. If not, your phone is using 4G (LTE) or 3G.

Find out more about the indicator icons on your Galaxy phone, including the network status indicator at "What do the different indicator icons mean on your galaxy phone" with Samsung Support.

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Step 1. Swipe down to open Quick panel.

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Step 2. Tap on Power icon.

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Step 3. Tap on Restart option.

Note: Device screenshots and menus may vary depending on the device model and software version.

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