What do I do when the TV is scratched or dented?
Scrathed or dented TV :
Unfortunately, scratched or dented TV screens cannot be repaired, but only be replaced. You need to contact a local authorized service center to arrange for service.
Physical damage is not covered under Samsung Warranty. Consequently, the replacement of a scratched or dented screen is an out of warranty repair. You will be charged for both parts and labour. We recommend you get and estimate of the cost before you proceed with the replacement.
If you need any further help , please visit our
and register a service request.
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