What to do when the Samsung TV is not turning ON?
Power issues can be the result of a hardware problem and the best thing to do is to get a trained Service Technician to take a look at your TV if you are having trouble. There are a few things you can try at home first:
If you have 2018 Q7, Q9 or Frame model TV, please see the page on How to Resolve Power issues with a One Connect box
The power button is located on the back of the TV or under the front bezel. Depending on your model it will either be in the center of the lower panel, or towards the bottom left hand side (bottom right if you're facing the TV screen) in newer models.
Note: Please call 1800-5-7267864 (Toll Free in India) or Chat with Us for further assistance.
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