Why does Samsung TV screen randomly goes off?

Last Update Date : Mar 21. 2018

When Samsung's TV screen blinks or goes off then it might not be a problem of your product. You can check digital broadcast (connected source) and analog (cable) broadcast signal strength and quality. 

 

    . 

( TV display blink and picture freezing )

 

Screen blinking can be caused by below mentioned reasons :

 

    ● It can be caused when the broadcast signal is not stable. 
    ● When signal strength and quality is weak. 
    ● When the resolution from connected input source device is low. 
    ● While using bad quality connecting cables and connectors. 
    ● When cable connection is loose from TV or from connected source device.

 

While using antenna, there should be more than 3 columns available to watch proper digital broadcast. If it is less than 3 columns, there might be some picture freeze while watching. If the TV screen seems freezed while watching by using set-top box, it may be due to a problem of set-top box or broadcast weak signal strength.

 

NOTE : While using STB picture freezing may occur either due to bad weather or due to any signal loss caused by surroundings.  

 

    ● If you checked all the above reasons and still facing issue, Kindly Reset your TV.   

 

To Know kindly Visit the Link - How to Reset the Samsung Smart TV ?

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Track my repair

Check the progress of your repair

Chat with us

Live Chat support with a Samsung product expert.
All Days 9AM to 9PM

Email

We'll respond within 24 hours of your request.

Samsung Members Web Community

Log in with your Samsung Account and join the Samsung Members community! Peer to peer support for mobile phones.

Call

1 800 40 72678641 800 40 SAMSUNG

(Toll Free) For Use By Customers In India Only
24 Hours a day / 7 Days a week

+880 9612300300+880 8000300300

(Toll Free) For Use By Customers In Bangladesh Only
8AM - 10PM / 7 days a week

+94 11 7267864+94 11 SAMSUNG

(Toll Free) For Use By Customers In Sri Lanka Only
8AM - 6.30PM / Mon ~ Sat

+977 16600172667 (For NTC customers only)+977 9801572667

(Toll Free) For Use By Customers In Nepal Only
8AM - 8PM / 7 Days a week

Dial as per your country

* For any printer related enquiries, please visit the HP website .

Face-to-face support

Service Online Appointment

Visit Service Center at your convenient time

Samsung Service Centers

Find out more about how you can get face-to-face help.

Contact Us