[K Series] How to do a sound test for Samsung TV?

Last Update Date : Apr 11. 2018

STEP 1. Press the Home button on your Samsung Smart Control, to access the Home Screen.

If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external device or the broadcast signal's strength.

[K Series] How to do a sound test for Samsung TV?

STEP 2. Using the directional pad on your remote, navigate to and select Settings.

[K Series] How to do a sound test for Samsung TV?

STEP 3. Select Support.

[K Series] How to do a sound test for Samsung TV?

STEP 4. Select Self Diagnosis.

[K Series] How to do a sound test for Samsung TV?

STEP 5. Select Start Sound Test.

[K Series] How to do a sound test for Samsung TV?

STEP 6. Sound Test will begin. Select Yes if you still hear the problem in the test sound, otherwise select No.

[K Series] How to do a sound test for Samsung TV?

STEP 7. If there is a problem, you will be asked to contact Samsung Call Center. Be ready to provide the on-screen information to the support agent.

[K Series] How to do a sound test for Samsung TV?

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