Term and Conditions
Samsung Customer Retention Program
I.The Samsung Customer Retention Program is organised by Samsung Malaysia Electronics (SME) Sdn Bhd ("Samsung" or “Organiser”).
II.The sale transaction in the Campaign is between Samsung SDS Malaysia Sdn Bhd (“SDS”) and Consumer. Samsung only provides the recommended retail price ("RRP") and redemption guidance on this site.
III. This Campaign is only available at Samsung Online Store (https://www.samsung.com/my), operated by SDS only.
IV. Customer agrees to comply with all the terms and conditions when accessing or using this site. The scope of these terms and conditions is limited to Samsung’s role of hosting this site and organising this Campaign only.
I. This Campaign is applicable to Customers who receive Promo Code from either Samsung or Samsung Authorized Service Center.
II. The redemption of the Promo Code is conducted on a first-come, first-served basis and while stocks last. Samsung reserves the right to modify the quantities at its sole discretion.
III. Discount entitled for the following categories:
A. Mobile Devices : 15% off RRP
B. IT Products : 15% off RRP
C. TV & AV, Home Appliances – 30% off RRP
IV. Each Promo Code is eligible to purchase ONE item from EACH following categories:
A. Mobile Devices
Smartphone, Tablets, Wearable Technology i.e. smartwatches, buds
B. IT Products
C. TV & AV, Home Appliances
TV, Sound Bar
Air-Conditioner, Microwave, Refrigerator, Vacuum Cleaner,
V. This Promo Code cannot be used in conjunction with another discount.
3. Campaign Period
I. The Promo Code will be valid for 30 days from the date Customers receive the Promo Code.
II. Samsung reserves the right to shorten, extend or cancel the Campaign Period without prior notice.
I. The campaign is open to all Customers who receive Promo Code from either Samsung or Samsung Authorized Service Center.