Backup and Restore your data

Last Update Date : Dec 19. 2017

Most smartphone users keep their personal and important data in their device. So if they want to perform a factory reset or just keep their data to prepare for unexpected malfunction of device, they have to do backup and restore in advance or periodcially. However, they sometimes feel that it's a difficult and complicated job and hesitate. This guide is focusing on easy & simple ways of backup/restore of data and how to sync data.

 

Samsung Account (S-Cloud)  

 

With the Samsung account, you can backup and restore your data in the same device. Moreover, you can syncronize in the serveral Samsung devices if you are using the same Samsung account for them. This feature is very useful when you want to keep the same data for all Samsung devices.  

1 Backup items - Logs, SMS, MMS, Wallpaper ..
Backup and Restore your data
2 Synchronize - Calendar, Contacts, internet bookmarks, S note ...
Backup and Restore your data

Google Account

 

With Google account, you can syncronize your various data especially Google services releated.


*Sync. items - Calendar, Contacts, Gmail, App data, Google Playbooks ...  

Backup and Restore your data

Dropbox

 

When you want to backup and restore the big size contents(Photo, Video, Audio ...), Dropbox can be one solution for it. For Samsung device users who signed-up for Dropbox, 50GB free storage will be provided for 2 years.

Backup and Restore your data

Smart Switch

This is not a backup and restore but data transfer tool.When you buy a new Galaxy device, you can transfer your data easily from the old smartphone including other brands to the new Galaxy device.

 

*Smart Switch PC program version: Old smartphone → New Galaxy (www.samsung.com/smartswitch)


*Smart Switch mobile application version: Old Galaxy → New Galaxy (Refer to the 'Recommended app' menu)  

Need more help? Contact Us.

Online

Live Chat

24 hours a day/ 7days a week
(Including Public Holidays)

Email

We'll respond within 24 hours of your request.

Email to CEO

Contact the dedicated CEO's Office.

Email to Samsung Pay

We'll respond within 24 hours of your request.

Remote Service

Take advantages of Remote Support for TVs, Mobile phones &Tablets

Call

1 800 22 8899For Mobile Devices, Samsung Pay, Samsung Smart Care

24 hours a day/ 7 days a week

1 800 88 9999For other Products & Enquiries

24 hours a day / 7 days a week

+603-7713 7420Call From Oversea

+603-5191-1515For Online Store or Orders Enquiries

Mon - Fri 9am - 6pm (Excluding Sat, Sun & Public Holidays)

* For any printer related enquiries, please visit HP website .

Service & Repairs

Samsung Services Centres

Search the nearest Samsung Service Centres in your area.

Smart Service

Experience Samsung Smart Service in Shop

Contact Us