How to Perform Factory Data Reset for Samsung Smartphone

Last Update date : Jul 11. 2022

There are lots of reasons why you might want to Factory Reset your Samsung device. Whether you're giving your phone to someone else and you don't want them to access your information, or maybe you're having trouble and need to start from scratch. Factory Resetting a mobile device is not reversible. Please make sure all of your information is saved to a back up somewhere else before attempting to reset your phone or tablet.

 

Select from the dropdowns below for steps to Factory Reset your device. They're organised by Operating System so the steps will be easy to follow. If you're not sure what Operating System your device is running, you can find the steps to find out on our page What Android OS Version is my Mobile device running.

Please Note: Performing a Factory Data Reset will erase all personal data and downloaded apps. Please ensure that you have backed up all your data.

 

 

Factory Reset through the settings:

Steps for Android OS Version 9.0 (Pie)
1 Head into your Settings and select General Management
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2 Tap on Reset
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3 Select Factory data reset
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4 Scroll down to the bottom and tap on Reset
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5 Confirm that you understand about all data being lost and cannot be recovered. Tap on Delete AllEnter your Samsung Account Password and tap on Confirm.

Please note: It will only ask for your Samsung Account Password if a Samsung Account was set up on the device. 

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Steps for Android OS Version 7.0 (Nougat) & 8.0 (Oreo)
1 Swipe up on the Home Screen or tap on Apps.
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2 Tap on Settings.
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3 Scroll down and then tap on General management.
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4 Tap on Reset.
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5 Tap on Factory data reset.
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6 Scroll down to the bottom and tap on Reset.
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7 Confirm that you understand about all data being lost and cannot be recovered. Tap on Delete All.
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8 Enter your Samsung Account Password and tap on Confirm.
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Steps for Android OS Version 6.0+ (Marshmallow) & Android OS Version 5.0+ (Lollipop)
1 Go into the Settings > Backup and reset.
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2 Tap on Factory data reset.
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3 Tap on Reset Device.
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4 Enter in your lock screen credentials and then tap on Continue.
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5 Confirm you understand that all data will be erased by tapping on Erase Everything.
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Your device will restart and begin the Factory Data Reset.

Steps for Android OS Version 4.4+ (Kit Kat)
1 Tap on Apps.
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2 Tap on Settings.
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3 Navigate to the General tab.
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4 Tap on Backup and reset.
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5 Tap on Factory data reset.
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6 Tap on Reset device.
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7 Tap on Erase everything.
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Your device will restart and begin the Factory Data Reset.

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