Galaxy S23

SM-S911BZEBXNZ

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Not for sale
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Specifications

  • Processor

    3.36GHz, 2.8GHz, 2GHz

  • Weight (g)

    168

  • CPU Speed

    3.36GHz, 2.8GHz, 2GHz

  • CPU Type

    Octa-Core

  • Size (Main_Display)

    153.9mm (6.1" full rectangle) / 149.9mm (5.9" rounded corners)

  • Resolution (Main Display)

    2340 x 1080 (FHD+)

  • Technology (Main Display)

    Dynamic AMOLED 2X

  • Color Depth (Main Display)

    16M

  • Max Refresh Rate (Main Display)

    120 Hz

  • Rear Camera - Resolution (Multiple)

    50.0 MP + 10.0 MP + 12.0 MP

  • Rear Camera - F Number (Multiple)

    F1.8 , F2.4 , F2.2

  • Rear Camera - Auto Focus

    Yes

  • Rear Camera - OIS

    Yes

  • Rear Camera - Zoom

    Optical Zoom at 3x , Digital Zoom up to 30x

  • Front Camera - Resolution

    12.0 MP

  • Front Camera - F Number

    F2.2

  • Front Camera - Auto Focus

    Yes

  • Rear Camera - Flash

    Yes

  • Video Recording Resolution

    UHD 8K (7680 x 4320)@30fps

  • Slow Motion

    960fps @FHD, 240fps @FHD

  • Memory_(GB)

    8

  • Storage (GB)

    128

  • Available Storage (GB)

    99.0

  • Number of SIM

    Dual-SIM

  • SIM size

    Nano-SIM (4FF), e-SIM

  • SIM Slot Type

    SIM 1 + SIM 2 or e-SIM

  • Infra

    2G GSM, 3G WCDMA, 4G LTE FDD, 4G LTE TDD, 5G Sub6 FDD, 5G Sub6 TDD

  • 2G GSM

    GSM850, GSM900, DCS1800, PCS1900

  • 3G UMTS

    B1(2100), B2(1900), B4(AWS), B5(850), B8(900)

  • 4G FDD LTE

    B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700), B13(700), B17(700), B18(800), B19(800), B20(800), B25(1900), B26(850), B28(700), B66(AWS-3)

  • 4G TDD LTE

    B38(2600), B39(1900), B40(2300), B41(2500)

  • 5G FDD Sub6

    N1(2100), N2(1900), N3(1800), N5(850), N7(2600), N8(900), N12(700), N20(800), N25(1900), N28(700), N66(AWS-3)

  • 5G TDD Sub6

    N38(2600), N40(2300), N41(2500), N77(3700), N78(3500)

  • USB Interface

    USB Type-C

  • USB Version

    USB 3.2 Gen 1

  • Location Technology

    GPS, Glonass, Beidou, Galileo, QZSS

  • Earjack

    USB Type-C

  • MHL

    No

  • Wi-Fi

    802.11 a/b/g/n/ac/ax 2.4G+5GHz+6GHz, HE160, MIMO, 1024-QAM

  • Wi-Fi Direct

    Yes

  • Bluetooth Version

    Bluetooth v5.3

  • NFC

    Yes

  • PC Sync.

    Smart Switch (PC version)

  • Android

  • Form Factor

    Touchscreen Bar

  • Accelerometer, Barometer, Fingerprint Sensor, Gyro Sensor, Geomagnetic Sensor, Hall Sensor, Light Sensor, Proximity Sensor

  • Dimension (HxWxD, mm)

    146.3 x 70.9 x 7.6

  • Weight (g)

    168

  • Battery Capacity (mAh, Typical)

    3900

  • Removable

    No

  • Stereo Support

    Yes

  • Video Playing Format

    MP4, M4V, 3GP, 3G2, AVI, FLV, MKV, WEBM

  • Video Playing Resolution

    UHD 8K (7680 x 4320)@60fps

  • Audio Playing Format

    MP3, M4A, 3GA, AAC, OGG, OGA, WAV, AMR, AWB, FLAC, MID, MIDI, XMF, MXMF, IMY, RTTTL, RTX, OTA, DFF, DSF, APE

  • Gear Support

    Galaxy Buds2 Pro, Galaxy Buds Pro, Galaxy Buds Live, Galaxy Buds+, Galaxy Buds2, Galaxy Buds, Galaxy Fit2, Galaxy Fit e, Galaxy Fit, Galaxy Watch5, Galaxy Watch4, Galaxy Watch3, Galaxy Watch, Galaxy Watch Active2, Galaxy Watch Active, Gear Fit2 Pro, Gear Fit2, Gear Sport, Gear S3, Gear S2

  • Samsung DeX Support

    Yes

  • Mobile TV

    No

SAR Information

Reviews

Galaxy S23

4.1

Recommended by 80% of customers.

Write a review
5.0 54%
4.0 22%
3.0 12%
2.0 6%
1.0 6%
AI review summary
  • Customers praise the camera as exceptional, with photo quality described as amazing and outstanding compared to previous models
  • Reviewers highlight exceptional speed, responsive performance, and intuitive interface that delivers a smooth daily experience
  • Many appreciate the compact design and express strong brand loyalty, calling it a major upgrade from older phones
  • Some report software-related issues including WiFi disconnections and occasional glitches after updates
  • A few mention battery degradation after one year of use, though most remain satisfied overall
AI-generated from customer ratings & reviews, and may include incentivized reviews.

Filters

Relevancy sort places the best reviews at the top, factoring in helpfulness votes, latest reviews, images, and other traits that readres look for in their reviews.

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2,180 Reviews

Peter.K
3

2023-09-28

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
3
I like the samsung software, however i am disappointed about the reception. Not sure whether its my service provider (telus) or the cell phone itself. Regardless, they are both advertised as top of the line in their own respective fields. But when i am in richmond hill for example which is only 20 minutes from Toronto, i seem to get horrible reception and very many dropped calls. Also my old phone (s8) was LTE capable at max and on LTE worked great. This phone (s23) seems useless on LTE and only works well when 5g is available. I am considering returning this phone in exchange for the same model, perhaps i got one of the faulty ones by chance.
Originally posted on Samsung Canada
Annie
1

2024-01-28

Missouri

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
1
I thought I was upgrading from my S21 to the S23 plus. Instead I have a battery that stays drained and random pop ups all over my screen. I can not even get a full day out of my battery. I sometimes work 12 hour days and will have a full battery when I start my day and by the end of my day I have 5% left. These random pop up advertisements, pop up randomly for no reason. It looks like it is from the Samsung internet, which I don't even use and have everything blocked from it. Yes, I have pop ups disabled. I have seen on other comment boards that this is a common issue. I am about to return it and switch to an iPhone if this doesn't get resolved.
Originally posted on Samsung US
Response from Samsung:
2024-01-29

Social Commerce

Hello Annie, Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23+. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When you have some free time available, take a moment to review the following resources, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," "Samsung phone battery drains quickly on 5G service," and "Get rid of pop-up ads on your Galaxy phone" to help resolve what you have described to be experiencing with your Galaxy S23's battery life and to remove to unwanted third-party ads. Let us know if you have any questions for us or if you would like any further assistance after reviewing the provided resources. We're always happy to help! Thank you for being a treasured Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/troubleshooting/TSG01001388/ https://www.samsung.com/us/support/galaxy-battery/optimization/ https://www.samsung.com/us/support/answer/ANS00078987/ https://www.samsung.com/us/support/troubleshooting/TSG01201462/ https://www.samsung.com/us/support/answer/ANS00084982/

Nick's name
4

2023-06-20

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
4
I do not like how you can no longer customize your ring tones. It is ridiculous that all your ring tones have to be the same. I don't like that I can not program my phone for a hard reset anymore, that it just does it when it wants too. The biometric on this model, are lacking. The position of the reader is in my opinion an odd spot. And the sensitivity is odd, like it will not read, but if my finger is hovering over the screen, it will expect that as my finger pressing on the screen and respond for that. Besides these issues, it's been a good phone so far for the couple months I've had it. Picture quality is great battery life is great
I recommended this product.
Originally posted on Samsung Canada
melsjunk
4

2023-09-28

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
4
It's taking me a bit to get used to the features of the S23 after being stuck with a P20 Pro. I thought i was upgrading from my S7 only to end up with a banned phone! There are many features my p20 didnt have that im learning about. That being said there are a few features I miss like tapping any page on screen 3 times to enable zoom no matter what I was looking at. I also miss not having the remote app that I could add any infrared control tv,A/C, fan etc. It was handy in hotels or restaurants to be able to control tv's etc. Aside from a few apps/features this phone is definitely faster with a lot of things I need to learn how to use.
I recommended this product.
Originally posted on Samsung Canada
Not impressed at all
1

2023-10-22

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
1
I bought this a few weeks ago. I was disappointed as soon as I received it. I asked for a big phone. Received a small one . I absolutely do not like that the auxiliary port has been removed from the new phones. That is a big no thanks for me. It constantly requires updates. Several time per week. Just annoying. Not impressed at all. Had no choice due to just having my old phone die on me. And living along is not safe. So had to keep this one. I definitely would not have chosen this phone. Never! Now I am stuck till the 2 yrs is up with it. And hate it! First time I have been so upset and disappointed with a Samsung phone. Poor design
Originally posted on Samsung Canada
Response from Samsung:
2023-10-24

Samsung Support Team

Hello, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!

Flyncoastie
1

2023-04-18

Tulsa ok

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
1
Nothing seemed to work right. face recognition And finger print never worked. I rescanned my face and thumb print numerous times. But it never would allow me to unlock the phone. Just said face unrecognizable. I couldn’t log onto any wifi because every time I opened up the Wi-Fi page it would go to a blank screen and freeze up. and no matter what notification settings I used (and I tried them all). It never notified me of a text. No pop ups no preview all I would get was a notification sound or vib. And then it was up to me to figure out if that was an email, a text, or someone at my front door. By far the worst experience I’ve had with a smart phone ever.
Response from Samsung:
2023-04-19

Social Commerce

Hi Flyncoastie... Thank you for your review of the Samsung Galaxy S23. Your thoughts are appreciated as it ensures we remain innovative and improve on the designs and functionality of our products. I've attached a few links that should help with the biometrics of your device, as well as the freezing you've experienced. Please reach out to Samsung Support for additional assistance. Thank you for being a valued customer. -Bethany Use Facial recognition security on a Galaxy phone or tablet (samsung.com) Use the fingerprint sensor on your Galaxy phone or tablet Samsung phone freezes and crashes Control app notifications on your Galaxy phone or tablet (samsung.com) smsng.us/Samsung-Support

S23_5G
4

2023-09-29

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
4
Bought the device a few weeks ago and it's been running smoothly. Lacks a few features, contains carrier bloat (forcibly installed -- Android needs to nuke this crap), and a few other software quirks that make the experience less enjoyable. The hardware works fine (camera is functional, etc.) and I have no complaints there. Fastest CPU available (for Android) available, and was fairly affordable as well. While I'd appreciate more than 3 major updates and more standardisation across Android vendors (Samsung Wallet drove me crazy and it was a PITA to switch it to Google Wallet without the terrible lock screen shortcut), my experience has been otherwise positive.
Originally posted on Samsung Canada
SaskShar
5

2023-09-28

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
5
I was so happy to learn the S23 came in a reasonable size, not just Ultra ridiculous. My hands are small and women's pockets are not usually large. The camera and screen have excellent resolution. I'm glad the Bixby button is gone, I'm happy the power and volume buttons are on the same side. One thing that is annoying is the lock screen clock location cannot be moved. Everything except the clock location is customizable. It sits where the face of a person or a pet would naturally be in most photos. Obviously not a make it or break it issue, but annoying. I've had Samsung for years, and overall I love it.
I recommended this product.
Originally posted on Samsung Canada
Response from Samsung:
2023-10-03

Samsung Support Team

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Brian
5

2024-02-23

Blackstone, MA

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
5
I just bought my brand new Galaxy S23 on February 7th and I am absolutely in love with it. It is the best smartphone I have ever owned...period. The Snapdragon 8 Gen 2 for Galaxy is such an amazing processor! The performance is so fast and buttery smooth thanks to the outstanding 120hz refresh rate of the vibrant AMOLED display. I love the fact that even though it is only a 1080p panel the 6.1 inch size of the screen means it has a density of 426p! Everything looks so clear and colorful. The cameras are also absolutely stunning especially the 50MP main camera and the 3X optical zoom telephoto lens. I have absolutely nothing negative to say about this device at all!
I recommended this product.
Anonymous
5

2023-06-10

Austin, TX

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
5
I bought this phone a month ago, and what a decision i made! This phone is fabulous in many ways! The phone's feel is smooth and light, the color (phantom green) is wonderful, the phone usage is very smooth and the camera, my god, the photos they take are better than professional cameras! The best small sized phone there is! Just a minor con, the battery for the initial few days will be weak, but it strengthens the more you use it. I literally went out with 30% and came home at the EOD to find out i have 9% left! The battery after a while is insane! If you want an all rounder android phone, this is the phone for you!
I recommended this product.
Frustrated to no end
Verified purchaser
4

2024-06-03

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
4
Really like this phone but I'm still getting used to it. So far I feel like my pictures lag the ones I took with my pixel. I like the pixel photo editing suite better. Also getting this phone going g was far more difficult than it needed to be. My Samsung account required multi factor authentication and insisted on sending the pins to the phone I was trying to set up. It gave no option to send it to my e.ail instead. Support was unsupportive. I had to use someone else's phone to set up the phone on their account and then was fully dependent on them to remove it from their account so I could add it to mine. Ridiculous.
I recommended this product.
Originally posted on Samsung Canada
Abhilash
5

2023-10-16

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
5
I am enjoying my S23 a lot! There are certain features which I am still figuring out, as I am not a highly tech savvy person, but it works great and has some additional features than my last Samsung phone. One thing I am struggling is that the screen is left with a very small directions, while using GPS as the TOP, Bottom information and Speed icon covers a lot of screen area while driving and using GPS. I am sure there might be a way to make these icons small to have a better view of directions while using GPS. I don't think its a phone issue, but just thought of mentioning it. Thankyou for making a great product!
I recommended this product.
Originally posted on Samsung Canada
TGSqrd
3

2023-09-13

Virginia

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
3
After all the ads from VZ about great phone deals, no big deals were really there. I upgraded from an S8 to the S23 and don't see much difference. As matter of fact, the S8 had an SD slot, the S23 has no capability. At least the Pixel comes with an adapter that let's you plug a flash drive into it without having to go and buy a new flash drive. 5G? I'm in the sticks. Places in 3rd world countries will get 5G before I do. I like having a phone without dings. Besides a higher monthly bill, that's about the only difference between my old S8 and this S23. Oh, and I had to buy a new case. Samsung found a way to make a phone with less stuff in a bigger format. Imagine that.
Response from Samsung:
2023-09-13

Social Commerce

Hello TGSqrd, Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Although the Galaxy S23 series lacks expandable storage capabilities, you do have the option of utilizing cloud based storage like Samsung Cloud, Google Drive, and Microsoft OneDrive, if you are in need of additional storage. "Manage storage on your Galaxy S23 series phone" is a great article that you can review if you would like more information on the topic. I have provided a link to that article below for your convenience. Please be aware that 5G availability in some areas may be limited. However, more and more 5G infrastructure is being built, and each carrier will have 5G available in more cities as time goes on. The differences between your previous Galaxy S8 and the Galaxy S23 are quite vast. So much so that I'm unable to list them all for you. However, a few of the differences between the two devices are as followed: The Galaxy S23 has a larger battery, it has Wireless PowerShare, larger internal storage than the Galaxy S8, the S23 offers a larger sized RAM, it has better cameras, and so much more. Feel free to check out the link below with all of the specifications for the Galaxy S23. If you have any other feedback to share with us or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a treasured Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/answer/ANS00091942/ https://www.samsung.com/us/support/answer/ANS00083184/ https://www.samsung.com/us/smartphones/galaxy-s23/

Seadog
2

2023-09-01

California

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
2
A phone with mediocre battery life - at least for me. Some nice new features for viewing email and other apps. The biggest issue is a "stuck" notification to unlock my Secure Folder (which I had on my Samsung Galaxy S10). The Secure Folder app on the new phone will NOT open so I can't install/deinstall/modify it. Worse than that, the information that was in my secure folder on the old phone has vanished into the ether. Why they put the volume control and power on/off buttons on the right side is a mystery to me. Most of the world's population is right handed, and having the buttons on the left side of the phone made it more difficult to accidentally press one of those buttons.
Response from Samsung:
2023-09-01

Social Commerce

Hi Seadog, Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When you have the free time available in your day, please take a look at the articles that I have linked below titled, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." These articles contain a plethora of information that you may find beneficial to optimizing your battery life. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. Please ensure that your Galaxy S23 has been updated with the most current version of software, linked below. The article titled, "Content that can be transferred with Smart Switch" goes over all of the content that can be transferred to your new device from your previous Android device. Unfortunately, data that has been saved in private storage cannot be backed up. Check that article out for more information. I have also linked that article below for your review. Please feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being a cherished Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/galaxy-battery/optimization/ https://www.samsung.com/us/support/troubleshooting/TSG01001388/ https://www.samsung.com/us/support/answer/ANS00078987/ https://www.samsung.com/us/support/troubleshooting/TSG01201462/ https://www.samsung.com/us/support/answer/ANS00077582/ https://www.samsung.com/us/support/answer/ANS00047089/

Dissapointed_flamingo
3

2023-09-28

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
3
The main reason I bought this phone was the good reviews regarding the cameras. Unfortunately, the main camera fails at taking good up close/macro shots. Now commonly referred to as "Banannagate". My device suffers from this issue. As an avid phone photographer, I'm really dissapointed that Samsung sold me a phone that obviously has a major flaw. No software updates are able to correct it. Likely requires different main camera hardware. The speaker is also far quieter than my previous device (Galaxy s9), making the speaker phone unusable in most environments. I'm considering switching to another device.
Originally posted on Samsung Canada
SamsungRox
1

2023-09-28

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
1
First month I had the phone it overheated from listening to music for 3 and a half hours and melted one of my cameras. If I try to zoom to 3.0 it blurs, and if I zoom past that it distorts completely and turns red/orange. In all honesty it reminds me of an iphone. It has a significantly smaller screen than my Samsung i got 2 years ago, the s20 fe. If my boyfriend hadn't gotten it for me I 100000% wouldn't have purchased it for myself. Same battery life as the s20fe I had. Only pro is the screen is a little brighter, speakers are slightly louder and when my camera worked it took AMAZING photos.
Originally posted on Samsung Canada
Bill
1

2024-01-20

Dubuque, IA

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
1
I have had this for about a month. Within a day, my calendar events completely disappeared and could not be retrieved. I, fortunately, still had my old S9+ that I did not return for trade-in, so I could reset my new one and transfer the contents again so I could get my calendar again. I also assumed, incorrectly, that Smart Switch copied everything from your old phone to your new one. Not the case. It did not transfer photos from the micro SD card. I cannot find an easy or well described way to copy photos from the micro SD card or from my PC to the S23+. I had to send my old S9+ in for trade credit so I can't move photos from one album to another before transferring to new phone.
Originally posted on Samsung US
Response from Samsung:
2024-01-22

Social Commerce

Hey Bill, Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23+. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Smart Switch is a convenient app that lets you quickly transfer files from your old phone to a new Galaxy phone. But what kinds of files are compatible? If you're wondering, we have all the information you need about what kind of content you can transfer with Smart Switch. Not all content can be backed up and transferred with Smart Switch. Here are the files that are excluded from a backup: * Contacts: Contacts saved on the SIM card, social networks (Facebook, Twitter, etc.), Google accounts, and work email accounts are excluded. * Calendar: Appointments synced with external accounts, such as Google, and calendar stickers are excluded. * App data: Data saved in private storage cannot be backed up. * Email: Social Hub and Premium accounts (Push email) are excluded. * Live wallpapers and themes: Live wallpapers and themes are excluded. You can reinstall these from the Galaxy Store. For more information regarding Smart Switch, feel free to take a look at, "Content that can be transferred with Smart Switch" which has been conveniently linked below. To transfer your photos from your microSD card, take a look at, "MicroSD cards and your Galaxy phone or tablet" for some simple steps that you can take to help retrieve your memories when you have the free time available, also linked below. Let us know if you have any questions or if you would like any further assistance after reviewing the provided resources by contacting Samsung Support. We'd be happy to assist you further if you would like. Thank you for being a trustworthy Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/answer/ANS00047089/ https://www.samsung.com/us/support/answer/ANS00062607/

MR.KCUL
2

2023-09-28

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
2
I got a s22 plus because my s20 got white screen and oh God I loved my s20 plus since it had 16 G of ram and extra slot SD storage that I was able to add( a real beast that came with a charger) I get my s23 plus....not as powerful compared to my s20 plus and way less ram...8 only and trust me ...I see the difference. No charger and no extra memory to add Basically, what made samsung great....they downgraded it completely. In the next future phone, add the extra ram mjn 16 and a slot for memory. 2023 ...I'm pretty sure we can actually make a good phone that even Apple users would be jealous
Originally posted on Samsung Canada
impy
2

2023-08-22

FL

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
2
This phone is a company supplied S23. I personally have a S10+ that I've had for sevral years and I love it.. I'm a long time user of the Galaxy series phones starting with version 1. The comparisons will be between the two phones. The pros of the S23: better camara, 5G, better UI. The things that I dislike about the phone The volume buttons were moved to the right side Vs the left side as on my S10, Less confusing and easier to use when they were on the left, The deleation of the head phone jack and inability to add a memory card is a big negative for me. I use these two functions hence won't buy another phone with out them, Overall, I wouldn't purchase this phone. I'm happy with my S10+
Response from Samsung:
2023-08-24

Social Commerce

Aloha Impy, Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Although the Galaxy S23 Series lacks expandable storage capabilities, you do have cloud-based storage options available to you. Samsung Cloud, Google Drive, and Microsoft OneDrive are a few cloud based storage options that are available to you, if needed. Check out the Samsung article titled, "Manage storage on your Galaxy S23 series phone" for more great information regarding storage options on your device. You can still use wired headphones that plug via USB-C to listen to your content, or you can use a USB-C to 3.5mm jack adapter to plug in wired headphones if Bluetooth Buds aren't your cup of tea. Do not hesitate to reach out to Samsung Support if you would like any further assistance. Thank you for being a steadfast Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/answer/ANS00091942/

Taskmaster
5

2023-10-02

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
5
I've had a Samsung device for 10 years and decided to try a different make when my contact was up this year and boy was that a mistake. I didn't realize how many features I loved were One UI specific features and not Android ones. I was so happy I was able to return my purchase and got the Galaxy S23, it's so lightweight and I love how vivid the colours are on display. Androids are already way more customizable than other phones and samsungs good lock app goes even beyond that. You can truly make your phone specific for you and how you want it, or just use it as is right out of the box, either way it's a great experience with a device that you will be holding, using, and looking at everyday.
I recommended this product.
Originally posted on Samsung Canada
Response from Samsung:
2023-10-03

Samsung Support Team

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon

Anonymous
5

2023-02-11

Christchurch, New Zealand

5
First time buying from Samsung direct, the process was so easy, I used the online chat to ask a question before ordering and they were helpful. Shipping was fast and efficient. Samsung packaged my S23 and a stack of accessories very well. Setting up my new S23 was and transferring my data and settings over was a breeze. The phone is the best on the market so of course it works amazingly. I'll order from Samsung direct again for sure.
I recommended this product.
Helpful?
Originally posted on Galaxy S23(SM-S911BZECXNZ)

Features

5

Performance

5

Design

5

Value

5
Sally
4

2024-05-22

Greensburg, PA

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
4
I bought this phone to replace the Galaxy S9. I did not want a huge phone and this was one of the few options that is smaller. It is working well with a one big exception. The Bluetooth features don’t work correctly. When connected to my car, the phone makes a phantom phone call to itself that doesn’t appear in the call history. It also stays connected to the car after I leave the car. Also, the Bluetooth connection to my earbuds fades out after about 30 seconds. Looking online, I see that these problems are known to Samsung, so I would expect that they would correct them. I tried various solutions provided in forums, with no success. Samsung, please fix this to make the phone fully functional.
Steph2313
3

2023-09-28

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
3
I bought this phone a few months ago, having had multiple Galaxy phones over the years. I was so excited to upgrade from my other phone to this one.. and within 24 hours was very disappointed. The glass for the screen is terrible. A huge scratch appeared within the first day and sure, I could have gotten a screen protector, but I didn't think I needed to as past models had great screens that were scratch resistant. The camera is the reason I bought this phone and I really wish I didn't. The camera on my other phone was better. This one is lackluster and disappointing. The zoom is terrible and the quality when you zoom in on a photo you have taken is awful. I don't think I'll get another Samsung.
Originally posted on Samsung Canada
Tiredmilkman
4

2024-02-19

Southern Oregon

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
4
I love the size but definitely needs a case to keep it in hand. Slippery, but most phones are and should have some protection that a case can provide. My biggest complaint is that its ergonomics are different from my previous phone, a Galaxy s10. I'm right handed and held the phone in my left, which was easy to take photos with my thumb pressing the volume buttons programed as a shutter. On the s23 I have to reach across the back since all the buttons are on the right side. This causes my fingers to get in the way of the lenses which now run down the side instead of across the top. The fix would be to place at least one programmable button on the left, or move the lenses back across the top.
I recommended this product.
CheesyEggs82
4

2023-04-05

Pa

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
4
Well, my Galaxy S8 finally keeled over. Was going strong for longer than any IPhone I ever owned so I decided to stick with Samsung. The S23 is Sooo fast compared to my old S8. And the battery last an easy 2 days, then again, I just use my phone for calls/text/email, so not too much power usage anyhow. Overall, it works well. My Only gripe is the biometric system. Don't know if it's my fingers or the way it reads on the screen, but half the time, it does not read properly so I have to type in my PW. Still working with it though, and it's not a deal breaker for me. One Thumb 👍 for now.
vjvl51
3

2024-01-21

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
3
My S23 won't connect to my new earbuds which has no problems connecting to my hubby's S23, my laptop, my old S21, etc. I spent over an hour in a Telus store and they were able to get them to connect and then they immediately quit at home. The S23, connects to the left earbud, drops that connection and then connects to the right earbud, drops that connection and then connects to the left earbud - repeating until I disconnect the earbuds. Both have the most recent updates. I was able to get an old set of earbuds to connect properly but why not my new ones? During the automatic move from the S21 to the S23, a number of my contacts now showed as blocked and I had to manually unblock them. Annoying.
Originally posted on Samsung Canada
Response from Samsung:
2024-01-23

Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

Grav
3

2023-08-28

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
3
I've had this phone since July, and it's got a great battery life, screen looks good, I don't feel the need for a screen protector. The negatives, the resolution on this phone is worse than my Galaxy S10 which was much older, no headphone jack, , no expandable memory slot. This phone is funtcional, looks good, and functions well and the battery life is a major upgrade over my Galaxy S10 but the screen resolution being down graded because I didn't buy the Ultra or higher was dissapointing, you'd imagine going from the S10 to S23 would have better feature's, better resolution, and be a major upgrade over a phone several years older than it but I feel like it was a lateral move beyond the battery life.
I recommended this product.
Originally posted on Samsung Canada
C-Dub
2

2023-09-28

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
2
So I touched something in my camera settings, and now the video shoots weird! There were no instructions, and the screen cracks VERY easily! There is nothing great about this phone at all!? I was also charged a hidden fee that I was never told about. This will probably be the last Android phone I ever buy. Unfortunately, I'm stuck with this for the next 2 years, when my contract runs out. I also hate the fact that there are no headphone jacks in the newer models. You also have to buy a SEPARATE charger, as the phone doesn't include 1! I was also told that you can't just used a USB-C, because you need the "C" on both ends??? (Without the USB) Apparently, it doesn't charge properly with those older chargers!
Originally posted on Samsung Canada
Quincy
5

2023-09-28

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
5
I pre-order my Galaxy 23 plus. It came earlier than expected. I ordered the lime green and I love it. Performance: so far so good. Been using it since April 2023 and I never encountered lag issues. Everything smooth as butter. Battery: It will last me all day even if i take lots of pictures and watch videos while traveling. Love that it can charge my phone so quick in 30 mins. Screen size: The screen size is perfect for me. The display is amazing and vibrant! Camera: love it! Clear crisp and you can apply beauty filters! Transparent Case: I didn't like the case that I purchase with it because it hinders me from tapping at the edge of my screen. I had to buy another case or remove the case when I am playing.
I recommended this product.
Originally posted on Samsung Canada
SuperMaxx
5

2023-06-20

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
5
Upgraded from an S10E which was a terrific phone and great camera. Was a smooth experience transferring all my data between phones. The S23 is imho the perfect sized phone. Small enough to fit in most pockets yet large enough to make reading or watching videos a joy. The variable screen refresh is a huge upgrade over the S10 as well as the display panel colors. 5G was a nice bonus as well. The 3x camera zoom keeps details sharp. The S10 served me well but it was time to move on as my battery was fading and I was not eligibleble for OS or security updates anymore.
I recommended this product.
Originally posted on Samsung Canada
DJMan
5

2023-06-20

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
5
Had this phone for 3 months now. Samsung never fails to deliver such a well rounded phone. As a person who had 5 generations of Samsungs, this does not disappoint. The screen is perfect for absorbing youtube, tv shows, & movies. The battery life is impressive. Camera gives excellent quality pics & vids. My only nitpick is that charging speed could be a bit faster. Ofcourse not having a charger come inside the box is a bummer too. Other phone brands are starting to go into 50+ watt charging speeds. I expected Samsung to be at the forefront of phone technology.
I recommended this product.
Originally posted on Samsung Canada
corbincc1
3

2023-09-28

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
3
Good phone lots of features, but am noticing issues with connectivity. Reception in my basement apartment has been getting worse with each upgrade. S10 was good, s21 was poor so I upgraded to the s23 hoping for an improvement, but the reception is now worse... spotty, low to no signal. Also when I'm outside with full bars I have to close the web browser after opening from not using the phone for some time, the recent pages are all blank and when viewing a page it will not load the whole page... example would be a page on amazon.ca. I have to completely close all open apps and try again, sometimes this works sometimes it does not. I have the phone in an otterbox case same type of case I've had for my s10, s21, and now my s23.
Originally posted on Samsung Canada
My watch asw
Verified purchaser
4

2024-08-16

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
4
This is my second smart watch and it has a lot of features my last watch didn't have. I'm still searching online how to use this smart watch with all the features while trying to maintain a good battery life. I'm finding I only get 2 days of use before I have to recharge the battery, but that may be due to not knowing what is running and how to use it effectively. I do not have the display turned on all the time, but I feel somewhere in my setup or lack of, I need to refine what I have done. Still, I feel this is a good watch for the money spent.
I recommended this product.
Originally posted on Samsung Canada
MioHatter
Incentivised review Rewarded for feedback, but gave honest & objective review.
3

2023-08-04

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
3
Most of the features are ok, but the front camera is really yellow. I used Iphone before and always used it for my content but I can not do the same with this Samsung since the quality is way far different. The rooming is impressive but the front camera is not it, it is giving blurry, yellow look. Also I just got the phone and it already glitch. Good that I am using a package that I can return the phone after two years. I will suggest have this phone temporary while Apple improve their IOS and change the port then get a newer Iphone model in the future.
Originally posted on Samsung Canada
Response from Samsung:
2023-08-08

Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff. If there is anything we can do to improve your in store experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

TPTN
4

2023-08-23

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
4
ưu điểm: camera sắc nét, độ zoom cao vẫn khá rõ (đương nhiên là ko thể bằng con Ultra) nhỏ gọn, thiết kế hao hao con Iphone 6 pin khá trâu xài cơ bản cả ngày chưa hết có cái Super fast charge sạc khá nhanh (nhưng nghe bảo không nên dùng thường xuyên) khuyết điểm: thường bị nóng máy, mình mới mua chưa 1 tháng đã thấy nóng r không còn cho xài thẻ ngoài nữa hệ thống chiếm tới 40gb dung lượng. Ai mua 28gb mà hay tải app chụp hình chắc không đủ xài. còn 1 lỗi nhỏ với mình lại sao không thể tuỳ chỉnh đồng hồ của AOD khi có ảnh, đồng hồ mặc định khá xấu
I recommended this product.
Originally posted on Samsung VN
Gryphinn
4

2023-06-20

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
4
Love everything about the phone (fast, good battery, great cameras), except for the finger print reader. I thought I'd get better at it with time, but no luck - it usually takes me at least 4-5 tries to unlock the device, or I can't do it at all with the biometrics and have to punch in my passcode. (The facial recognition works well, though.) Even when my finger of thumb is fully lined up, it still usually fails. One tried redoing the fingerprints, no luck. This is very annoying and I'll be grateful when I have another phone that is easier to unlock.
I recommended this product.
Originally posted on Samsung Canada
Hate2shop2
3

2023-09-28

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
3
Not talking weight here, I was just expecting more. My S9 was perfectly adequate, though running out of room, and the only real advance I see in owning the S23 is twice the storage. And now that I think about it, for some reason the 23 seems incapable of casting to my samsung television so the 9 beats it in that respect. (If it does cast to my television, it doesn't do it in the same way and the way it works seems to have been hidden quite effectively.) So I'm going to give it three stars, one for being a phone, though god knows I never answer it, one for being fairly consistent with signal strength and connection, and one to just put the rating in the middle 'cause I'm still using it after three or so months so it can't be a failure, right?
Originally posted on Samsung Canada
Disgusted
5

2023-12-20

Louisville KY

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
5
I have always been a Samsung person however I was having a problem after the last update. When I called CS they were in the Philippines and after 6 calls to different CS people they never fixed my problem and messed my phone up. I'm told I have to live with it. I feel for what I'm paying for the phone Samsung should make it right. I have filled out 6 surveys and nobody has contacted me regarding this. Can't find a phone number to speak with someone in the USA. Sarcastically I say GOOD JOB SAMSUNG. That's not how you stay or run a business.
I recommended this product.
Originally posted on Samsung US
Uzer Shaikh
Verified purchaser
5

2023-07-28

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
5
The Samsung Galaxy s23 is a flagship smartphone with a stunning design and foldable display. It boasts a 6.1-inch Dynamic AMOLED screen with vibrant colors and a high refresh rate. The phone's performance is powered by the latest Snapdragon processor and ample RAM, making multitasking and gaming seamless. The camera setup is impressive, capturing detailed photos and supporting 4K video recording. The battery life is satisfactory, and the phone supports fast and wireless charging. Running on Samsung's One UI and Android 13, the software experience is smooth and user-friendly. Despite its higher price, the Galaxy s23 offers innovative features and an excellent user experience, making it a worthwhile investment for tech enthusiasts and professionals
I recommended this product.
Originally posted on Samsung Canada
Response from Samsung:
2023-08-02

Samsung Support Team

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

EpicXHoliday
4

2023-09-28

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
4
I recently upgraded my phone from the S20. It was a seamless transition from my previous phone, to the new one. All data was transferred and accessible as soon as the switch was completed. The S23+ is a comparable size to the S20, slightly wider but about the same length. I haven't noticed any major changes between the 2 phones, as they seem to operate at the same speed. The battery life of the S23+ is slightly disappointing, as it doesn't seem to be as long lasting as the S20 was brand new. All in all, still enjoying the phone.
I recommended this product.
Originally posted on Samsung Canada
Jammie Gray
Verified purchaser
5

2024-01-10

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
5
Love Samsung but with both Google and Samsung and Microsoft all being on this device I understand how one would be very frustrated and can easily screw up a phone! You almost need to go to school to run all of it together. Did not realize that Samsung did not have AI yet so that will be interesting when it becomes available. I would like to trade this one in on the newest s24 when it's launched this S23 was very expensive so I'm in hopes I can get the newest one without any cost as this was more then the newest Google pile. Please let me know if that is possible for the new launch of the s24 or I am very much liking the look of the foldable galaxy as well Thanks so much it's very much been a learning curve as I went from LGE 6G to the Samsung S23
I recommended this product.
Originally posted on Samsung Canada
Response from Samsung:
2024-01-10

Samsung Support Team

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Krouri
5

2023-06-20

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
5
I had left Samsung Street the s5 went first to Google Nexus/pixel, OnePlus, Xiaomi, Realme. But with all due respect after going going back to Samsung with the S21 FE and now the s23 I'm reminded why quality makes a difference. What a day smooth phone, great display and so sturdy. Just two days ago I violently dropped the phone by trying to catch it midway and actually hitting it so made the drop more like a throw. And the phone doesn't have a scratch to show for it even. Love this device and I'm sticking with Samsung from now on!
I recommended this product.
Originally posted on Samsung Canada
JBentes
5

2023-06-20

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
5
I've had a Galaxy phone since the first phone Samsung released and have always noticed a step up in performance, function and stability. I upgraded from the excellent S21+ to the S23+. Wow what a difference. Functionaly, the phone performs similarly, but the camera on this thing is amazing. I have a Nikon Z6 Mirrorless DSLR camera... I know cell phones aren't supposed to touch DSLR camera in quality, but this is pretty close to matching/beating it out. I feel like I don't even need to take my SLR out with me as much anymore, that's how good the camera is... Compared to the S23 Ultra, I preferred the classic cell shape of the plus model over the Ultra, it's also lighter. I just think the Ultra is overkill for a phone, but that's me. Love this phone!
I recommended this product.
Originally posted on Samsung Canada
RJ C.
4

2023-09-28

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
4
I finally decided to upgrade my Galaxy S8 to a S23. I enjoy the new unit because of its additional features, but also because it's very familiar to use compared to the S8. No big learning curve or anything. My only disappointment is that the screen glass must be different from the S8 to the S23. I say that because while I had no issues with screen durability on my S8 after six years of use, my S23 is already showing wear points on the screen after only a few months. Rogers claimed that this is not covered by their protection plan, and Samsung may or may not cover it as a manufacturer defect. Either way, it's a fairly big issue as it hampers visibility somewhat. Be advised that a screen protector may be necessary for new users to mitigate this issue.
Originally posted on Samsung Canada
Wadler
5

2023-06-21

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
5
The Galaxy S23 is simply a good example of what a cell phone should be. I previously owned an S20 FE and it took a beating at work. So much so that I had to have the LCD screen replaced and then, 2 weeks later I slammed it in the car door. So I traded up for the S23, and like it way more. It's smaller size makes it easy to fit in my pockets - and it stays there. Not like the S20 which was just big enough that it would slip out when I sat down. The camera is great, and I don't use any standard galaxy apps, so my review ends here!
I recommended this product.
Originally posted on Samsung Canada
Jessi21
3

2023-06-20

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
3
I have had this phone since March 2023 and I would have given it a 5 star review. However I would say it's a 2.5 at best because there is an issue with it staying connected to wifi. It constantly drops whatever wifi it's attached to, at first I thought it was our home network, spent a fair amount of money on updating our router but noticed it happening at other places as well. My husband has the same phone and experiences the same issues. There has been multiple phone software updates in the last few months that I was hoping would fix the issue but it hasn't. If I had the option I would go back and get a different phone. The other aspects of the phone size and cameras are amazing but I can't help but feel that its overshadowed by the issue listed above.
Originally posted on Samsung Canada
jewee_23
5

2023-04-24

NY

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
5
When I took a first look, I wasn't sure if I'm going to like this phone, since I've always stuck with Apple products. But I sincerely recommend you The Galaxy S23 which changed my life for the better. I can't believe I'm saying this about a phone, but it seems it's features make my everyday phone usage way easier, more practical due to it's size. I literally have no words about the camera, I'm still amazed. And the 128GB provides us the freedom of taking a bunch of photos to look back to which means they thought of everything.
I recommended this product.
Soto
2

2023-09-28

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
2
Apparently there's some bug and this phone often disconnects from WiFi every few mins. Some days are good, other days are awful. If I didn't have a good data plan I'd probably be royally screwed. Camera is ok, when you take selfies it distorts your face, like actually makes you look fatter. You can see the visible change if your camera is set on live photo setting. I had the s20 before this one, and I can't say there's much of a difference. Really disappointed to be honest, nothing to brag about having this phone.
Originally posted on Samsung Canada
Jay1791
3

2023-06-21

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
3
The S23+ is the second smart phone I've ever had. Bought it to replace my 5 year old S8+. It seems like a nice phone but am very disappointed with the photos it takes. I had to turn off certain smart features and jump through hoops just to get "good" photos. I was expecting the camera to be at least as good as the S8+, but I don't think it is. It has too many features I'll never use, was exceptionally expensive and weighs a lot. Overall a disappointing purchase, but felt I had too few other good options.
Originally posted on Samsung Canada
Curls00
4

2023-09-28

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
4
Everything about this phone is excellent, and having been a user of Galaxy S-series devices for over a decade, this is the best one yet. However, the issues with Android Auto persist and have not yet been patched. Issues are echoing from the Google Assistant, and misheard commands. Was never and issue on other Galaxy devices and Samsung and Google support have been quiet (or non-responsive) on the issue even after multiple reports. Otherwise, fantastic phone with unbelievable battery life and performance.
I recommended this product.
Originally posted on Samsung Canada
Aureolin
5

2023-09-28

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
5
I used to have the samsung galaxy s20 FE and was not super fond of it because of its size. I rhink that Samsung nailed it with the s23(i have the smaller one) screen looks great, good battery life. I like the smaller one, i find it easier to type on, and i like the flat bezels on the sides of the phone. I prefer this styling over the rounded. Also Samsung gave me a pretty good trade in for the fe and there was a discount on this phone ehen i bought it. So overall quite happy with the value of this device.
I recommended this product.
Originally posted on Samsung Canada
Response from Samsung:
2023-09-28

Samsung Support Team

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Josuf
4

2023-09-28

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
4
I've had yhe S23 now for a month. I was sort of expecting more I guess compared to my old phone which I've had for almost 4 years. It's good with the usual Samsung dependability. But I guess I figured it would blow the old one out of the water which it hasn't. One thing I hate is the thumb lock. It socks and hardly ever works. I've even programmed both thumbs in twice and it hasn't helped. Which means I'm putting my backup pin code in almost every time to unlock screen which is super annoying and slow.
Originally posted on Samsung Canada
Tintinnabula
5

2023-06-20

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
5
I am so pleased with how smooth my game play is. The camera technology is greatly improved. Although it was still impressive before, there was a slightly noticeable lag that is now gone after the photo was taken. I love that it feels easier to split the screens compared to my last phone too, however it seems also very easy to accidentally be taking screen shots all the time lol not a big deal at all, but maybe worth mentioning more for the company. Overall, really, I couldn't be happier with my 23+
I recommended this product.
Originally posted on Samsung Canada
Maratastic
3

2023-09-28

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
3
So i passed from my beloved s10 that i bought on launch with the s23 and spec wise? The s23 is amazing. BUT there is some features that I do miss having the choice of, like the headphone jack which is simply gone, or the micro SD card slot, but instead we get a 2nd sim card tray? I also do think that for the price, what it comes in the box is, simply put, lacking. The battery and performance of the phone simply can't charge with the old 5v cube properly so I had to buy ON TOP of the very pricy phone a cube on the side, making me have even more boxes and waste to throw away. I dont know yet about the repairability of this phone but its performances so far are excellent, its just a shame that some features that were used and loved are being removed for an arguably even more expensive phone
I recommended this product.
Originally posted on Samsung Canada
Jana
2

2023-06-20

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
2
Out of all the smartphones I have owned, this is byfar the worst. The security to unlock the device works about 50% of the time. I MUCH prefer the option to unlock with the pointer finger on the back of the phone. In addition to this, having to press the lock screen and volume button for a screen shot is a terrible idea. Half the time only one of the 2 buttons work as they are spaced too far apart for this to function properly. Screen shots often have a picture of the volume Guage for this reason.
Originally posted on Samsung Canada
Stoj
5

2023-06-20

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
5
This is my third Samsung phone. I loved the S8, but the S20 less so as I it seemed a little buggy right from the start and got progressively worse over time. I've also owned Motorola and HTC phones. It's still early, but this has been the best phone yet. It's the perfect size for me. Performance is excellent and consistent; there haven't been any issues (no lockups, screen freezes, jerky scrolling, etc.). Battery life is also terrific. If I was forced to pick one small negative, it would be that I don't believe the screen is as bright or the speakers as loud as on the S20, but that hasn't been a problem. I was pretty much at the end of the road with the S20 and the generous trade-in offer sealed the deal. This has been an excellent phone so far, and I hope it continues for another 3 years.
I recommended this product.
Originally posted on Samsung Canada
Really
2

2024-04-04

Virginia

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
2
S23 is a downgrade from earlier Samsung phone.. Had an S8 that was more user friendly... You removed features long term users were accustom to... Taking screenshots is ridiculous.. three buttons on one side... No volume control on individual notifications... Installed apps that you cannot uninstall i.e. Samsung Store. I do NOT want this phone monitoring anything I do.. how long I use it or proffering purchases or hints ... This phone is a clear case where newer is definitely NOT better ..
Response from Samsung:
2024-04-04

Social Commerce

Greetings, Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We realize that making the transition to a new device can feel a puzzling at times. In case you were unaware, we offer a plethora of resources that our customers can take advantage of to help with any learning curve they may have. We currently offer interactive simulators and video tutorials to help you get to know your new device and its features and we also offer device manuals and software updates, if you find yourself in need of those as well. As you know, you are able to capture an image of your screen by pressing and releasing the Side button and Volume down button of your Galaxy S23. If this is uncomfortable for you, you can also capture an image of the screen by swiping the edge of your hand across it, from side to side, keeping in contact with the screen. 1. From Settings, tap Advanced features > Motions and gestures > Palm swipe to capture. 2. Tap to enable this feature. You can prioritize and streamline app alerts by changing which apps send notifications and how notifications alert you. For your convenience, I have included a link to your device manual so that you may easily customize your device settings to your liking. If you would like to share any other feedback with us or if you would like any further assistance, let us know by contacting Samsung Support at your leisure. We're always happy to help you in every way that we can! Thank you for being a dedicated Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/downloads/

Cougar
5

2023-09-08

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
5
I love this phone because the picture and sound quality is so much better (and louder) than my old phone A70. I am a senior, but usually pretty good with technology, and find I can maneuver easily through all the menus and settings. I found that I could not accept phone calls in public places or outside because the volume was so low on my old phone. This S23 new phone is so much better for that, I even have to turn it down sometimes and not keep it on highest volume like before.
I recommended this product.
Originally posted on Samsung Canada
Response from Samsung:
2023-09-12

Samsung Support Team

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Luvtohuntnfish
5

2024-01-26

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
5
I've had this phone for over a month and I finally learned how to answer the phone. I had finally got a chance to go through all the settings and stumbled on the user guide. The user guide should be automatically on the Home screen for new users. It would have made learning how to use the phone a whole lot easier. Otherwise, it's a great phone. Also, it would have been easier to just tap the green phone icon to answer the phone instead of dragging the phone icon out of the circle.
I recommended this product.
Originally posted on Samsung Canada
Response from Samsung:
2024-02-01

Samsung Support Team

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Ed05
4

2023-08-30

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
4
I bought this about two months ago. I come from an apple background fully ready to make the change. I still struggle with some habits but that's to be expected. What I like the least about this phone is its Settings application. This phone has way more customization and settings available than Apple but for some reason, they are all hidden; I have to know what I am looking to change and its name in order to find anything which I find it to be quite detrimental to Samsung's image.
I recommended this product.
Originally posted on Samsung Canada
MikejJ
4

2023-11-13

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
4
I've had this phone for about 3 months now and it's a very good phone. I used to have a Pixel phone and this was a hard decision to stray away from that. The processor in this phone is quick and pictures are great. There were things that the Pixel did better with AI features, such as automatically showing a song that is playing and also I still find the Pixel did better pictures. I do think this works better as a phone than a Pixel and the screen resolution is better on the S23.
I recommended this product.
Originally posted on Samsung Canada
Response from Samsung:
2023-11-15

Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Spunky
5

2023-10-05

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
5
The S23 is powerful, fast, and takes great pictures/videos. It is a good size and weight to carry around and fit easily in your pocket. It can run any game or app I want and is fully customizable. Battery life is good, it lasts the full day with regular use with no issues. I have the 256GB version which is a good size since there is no SD card slot. I do miss the headphone jack for when my Bluetooth headphone batteries die but once I buy a USB-C adaptor it won't be a big deal.
I recommended this product.
Originally posted on Samsung Canada
Response from Samsung:
2023-10-11

Samsung Support Team

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

DogMama53
3

2023-06-20

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
3
Not sure if it's the network or the phone but reception is worse for phone calls and mobile data. Also, took away some of the old customization features. All the notifications are the same sound so can't tell if you have a reminder or a text message. Some of the widgets I used regularly are gone. A few of my apps kept their old sounds when moved over, but a lot did not. Camera has some cool new features. Overall it's fine, just miss some stuff that's missing from the old model.
I recommended this product.
Originally posted on Samsung Canada
Timj
5

2023-11-11

Clarksville, TN.

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
5
I replaced a Samsung S20 FE for this S23+ and I must say both are excellent phones, however the S23+ is much faster and has unbelievably awesome battery life. I use this phone heavy all day and come home and still have 60% battery. The other great spot is the camera and the fantastic pictures it takes. The S23+ takes truly professional quality photos. I must say that the S23+ is truly an upgrade from my previous phone. Thank you Samsung for making absolutely awesome products!!!
I recommended this product.
Originally posted on Samsung US
BEAN@23
3

2023-06-20

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
3
I RECEIVED MY SAMSUNG GALAXY S23 IN MAY, 2023 (APPROXIMATELY A MONTH AGO. I CAN HONESTLY SAY, THAT I'M REGRETTING MY DECISION TO GET A NEW SAMSUNG GALAXY S23,! GIVEN THE CHANCE TO DO IT ALL AGAIN, & KMOWING WHAT I KNOW NOW, I WOULD HAVE NEVER EVER! ! GOTTEN THE GALAXY S23, I WOULD HAVE SWITCHED & GONE WITH AN APPLE IPHONE!! I WOULD NOT RECOMMEND THE GALAXY SMARTPHONE TO FRIENDS &/OR FAMILY....INFACT, I'VE ALREADY TALKED MY HUSBAND OUT OF GTTING A NEW SAMSUNG GALAXY S.ARTPHONE.
Originally posted on Samsung Canada
Lucien
3

2024-02-26

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
3
I bought this phone a year ago. I was used to Google Pixel phones, but wanted to try this very popular product. I don't enjoy the interface, there a regularly random bugs with apps (such as Messenger and Instagram that I need to shut down the app before being able to type in the typing field). The Do Not Disturb function doesn't work, which is annoying for "focus time" during work hours. Overall, a very okay phone, but there are loads of much better options on the market.
Originally posted on Samsung Canada
Response from Samsung:
2024-03-12

Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

Embarrassed
1

2023-07-22

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
1
Be warey of samsung phones. They did an update about a month ago since then, my phone has dialed 911 in my pocket while locked twice. I turned off the settings that were supposedly responsible and still have the issue. The police department told me they had 500 incendents in 2 days of samsung phones pocket dialing after the update. And I Iive in the country, not a city. Frustrating! I love my phone till the update issues, what good is a phone I can't carry in my pocket.
Response from Samsung:
2023-07-24

Social Commerce

Hey there, Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Accidentally calling someone or sending a message full of gibberish when your phone is in your pocket or bag can be embarrassing. Luckily, your phone has a feature that prevents pocket dials. It’s called Accidental touch protection, and it keeps your screen inactive when the phone is in a dark place, so no phone calls or messages are inadvertently made. Check out the article titled, "Block accidental touches on your Galaxy phone" for more information on the topic to help your resolve what you have been experiencing with your device. Please feel free to reach out to Samsung Support if you would like further assistance or if you would like to share any other feedback with us. Thank you for being a devoted Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/answer/ANS00083344/

JVAN
Verified purchaser
4

2024-01-24

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
4
I got the S23 because I had the S10 (which I loved but was not longer supported/updated, but it had a good run) and took advantage of the trade in, as well as a sale (because the S24 was about to come out). I'm pretty happy with it. It's not much different than the S10 - a bit smaller (?!) And obviously is still supported/has the new updates, with a fresher battery. Oh and it's purple :) I'm pleased but not overwhelmed. Hopefully it lasts as long and as well as the S10.
I recommended this product.
Originally posted on Samsung Canada
Response from Samsung:
2024-01-24

Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

VBBs
Verified purchaser
2

2024-05-02

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
2
Can't upgrade phone storage with a micro SD card, there's no headphone jack, and if you think past Samsung phones had too much bloatware, you've got a big storm coming. Two stars because it's still a functioning phone I guess, but the only real improvement from the phone I had before this is the camera. If I wanted a camera, I could've just bought that instead. The battery is decent. But save your money. Better yet, buy yourself a nice camera, and don't look back.
Originally posted on Samsung Canada
Response from Samsung:
2024-05-07

Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

Anonymous
Verified purchaser
1

2024-01-05

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
1
I didn't like Samsung S 23 and returned the same within 2 days of purchase and use. The phone came with too much occupied space. My already existing Vivo phone worth Rs.18000/- is much faster and pretty empty even after having so many apps. Overall, what I've observed is that Redmi, Vivo and OnePlus are far superior phones than Samsung. It's Samsung's marketing strategy which is creating a hype amongst user that Samsung is best phone which is totally incorrect.
Originally posted on Samsung Canada
Response from Samsung:
2024-01-10

Samsung Support Team

Hello, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!

CHRISTOPHER LUSSIER
Verified purchaser
5

2024-08-19

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
5
The phone is packable someone is accessing my device doing device reset swaps and is redirecting my calls via activating the chat feature remotely and are doing g things with my apps and photo albums as well I don't think your security is very good for these phones very low quality of trust with my new device and I believe people are able to see, copy and delete contacts from my device also plus are cloning it and using it at the same time I am from elsewhere..
Originally posted on Samsung Canada
DustinGerald
1

2023-09-28

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
1
This phone is absolutely garbage. Why isn't there better batteries for these products. Haven't even had mine long. Ever since the first day my battery barely last a full day. I optimize it. There's nothing running in back ground and I and rarely even on it yet it still barely lasts until I am done work. I need my phone at work as I am the supervisor of my crew, but I need to bring a charger to work so i know it's not going to die on me half way through the day.
Originally posted on Samsung Canada
RunToTheHills
5

2023-12-20

Pittsburgh, PA

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
5
I do not normally do reviews; however, this is one worth writing a review. I have bounced back and forth about iPhone and Andriod. I've been a consumer of both iPhone and Andriod. Since the Samsung Galaxy S23 came out I've always been curious about what the flagship phone had to offer. In my opinion, if you are on the boarder between choosing iPhone product or Andriod product, I highly recommend going with an Andriod phone - You will not be disappointed.
I recommended this product.
Kamor12
1

2023-06-21

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
1
I do not like this phone. It does not have a head phone jack. I use it for my car to listen to music. I use the right cord and it breaks the phone in less then a month. What is the point of having a phone. I forget about it all the time. Also the storage is too small and you are not able to put a micro SD card in it to up the storage. I wish I never got this phone. I barely use it and prefer not to have one if these two important things are not fixed.
Originally posted on Samsung Canada
Basilcoriander
5

2023-05-10

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
5
I got this S23 for my work phone while I recently got a Pixel 7 for my personal phone. Have to say I like S23 much more! Firstly likely duo to preping and cooking a lot my fingerprints are pretty worn, but S23 recognizes my fingerprints with ease. Unlike Pixel7 it recognizes like 10% of the times, frustrating! The camera seems to capture light better in a slightly low light conditions. Overall, it's just nicer than Pixel7 and I thoroughly enjoy it.
I recommended this product.
Originally posted on Samsung Canada
Bikeman
3

2023-03-03

Colorado

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
3
I bought the S23 on its release at the end of Feb 23. To conserve battery life, I decided to limit charge to 85%. In the first few days, the battery drained very quickly. By mid afternoon, the battery was close to empty. So, I changed settings. Changed screen to dark background, turned on power saving, turned off the GPS radio. This helped hugely. The battery now will last until bedtime. Disappointing though, that these measures are needed.
I recommended this product.
Response from Samsung:
2023-03-07

Social Commerce

Hi Bikeman... Thank you for your review of the Samsung Galaxy S23. We value your assessment as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should aide with the battery life of your device. Feel free to reach out to Samsung Support, also below, for additional assistance. Thank you for being a valued customer. -Bethany Apps are draining battery on Galaxy phone or tablet (samsung.com) Galaxy Battery - Optimization (samsung.com) Get the most out of your Galaxy phone's battery (samsung.com) smsng.us/Samsung-Support

Shel Searson
5

2024-01-04

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
5
We bought our phone's a little over a month ago and we couldn't be happier with our purchase. They have ample space as well as all the features that we wanted. The cost was more than I was wanting to pay, but the phone itself is great. Has many features that our other phones have had that we have enjoyed and some new comforts that I didn't expect. The camera works great with the only exception being night photos. Perhaps its my lack of skill there.
I recommended this product.
Originally posted on Samsung Canada
Response from Samsung:
2024-01-04

Samsung Support Team

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

The Glove Man
Verified purchaser
2

2023-10-13

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
2
Definitely not the phone for the people that like to videochat or scroll tiktok for hours it dont have good battery and it overheats easy. But for someone that wants a fast phone with good camera and a bright screen its okay for the price, the s23 ultra is the way to go for long use and videochats and not worrying about it getting too hot to hold it, and also the battery actually lasts hours rather then 1 1/2 hours to 2 hours max with the s23.
I recommended this product.
Originally posted on Samsung Canada
Response from Samsung:
2023-10-18

Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

Brennan
3

2023-09-28

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
3
It does the job. Not much different than my old s21+. Battery usage is marginally better. Playing games it doesn't get as warm. The screen is great but I have a line of pixels that are visible right in the center. They are rainbow colored and can be distracting when watching dark scenes in movies. The speakers are great as usual. Overall the phone is great and as durable as ever. I just feel it is not much of an improvement over the s21 plus.
I recommended this product.
Originally posted on Samsung Canada
Anonymous
5

2023-10-05

Coral Gables

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
5
I absolutely love this phone. My new Samsung Galaxy S23 is unmatched and has versatile user friendly features like "split screen" and "find my mobile", all powered by the Samsung AI features. Samsung Dex is amazing as well, allowing your phone to enter into an HDMI casting mode when plugged into an external display, TV or computer, masking the the Chromebook platform allowing your phone to be used like a computer essentially. It's amazing.
I recommended this product.
Avejoe
4

2023-06-14

Charleston, SC

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
4
Had to get a phone in a pinch. Last Samsung phone (older model) quit charging. This one takes exceptional pictures and video. I'm not tech savvy so I don't need all the bells and whistles. I se it mostly for work, getting emails and sending pictures back to the office. I work in loud environments and the only complaint I have is the speaker volume seems to be a lesser quality. It's not as loud when on speaker but is good on handset mode.
I recommended this product.
Strawberry
5

2023-06-10

Yaphank, NY

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
5
I bought this phone last month and I have loved every single feature it has to offer. I upgraded from a note10+ 5G to the S23+ and the features this phone has to offer makes up for the dropping of the pen. The way the cameras lay almost flat with the screen allow for a clean design with minimal issues. I would recommend this to a friend any chance I could. The performance different is insane, all lag issues I had are gone. 10/10 Device
I recommended this product.
Originally posted on Samsung US
Damzz
4

2023-03-30

Newark, Delaware

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
4
It's a great phone. I haven't explored all the features, but it's fast, a vast improvement over my S20. I wish you could still use a memory card, but I guess Samsung is going the way of the iPhone by getting rid of that feature. And it's one of the features that kept me with galaxy phones except the S6. And I have the base S23, which is kinda small. I'll wait for the next one, see if they use memory cards. If not, I'll try the iPhone.
I recommended this product.
Ryan's s23
5

2023-09-28

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
5
I bought this phone in June after my old s10 decided enough was enough and died on me. This phone is an absolute tank, the amount of times it's fallen out of my coveralls, had something dropped on it, been dropped in oil, ect, still holds up like its brand new, its a wicked phone. Plus after my parents seen the quality of the pictures that it can take, they both told that the want one, and constantly get me to take pictures for them
I recommended this product.
Originally posted on Samsung Canada
Seabas
4

2023-09-28

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
4
I bought this phone a few months ago, and besides the slight upgrades from my old one this phone has come with some problems after only a month or two of having the phone. It no longer charges properly, continuously disconnecting and reconnecting. The charger port is clean, and I'd rather not spend momey taking it in to get fixed. Overall besides the charging issues, its not a bad phone. Great camera, great speed so far, I'm happy.
Originally posted on Samsung Canada
LYD420
4

2023-09-28

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
4
I've been an android user for many years, mainly stuck to the galaxy models. Last phone I left from Samasung to try the Google pixel 6. Decided the google phone just wasn't a Samsung and decided to come back to my S series I've come to know to be reliable. It's fast, longish battery life(12 hours-2 days depending on usage) all in all a good phone. I do however feel the google phone had better camera options this is still my go to.
I recommended this product.
Originally posted on Samsung Canada
Runesmyride
2

2024-11-19

Ruidoso,NM

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
2
I hate having to downgrade my phones for the newer models. here's a few pros and cons. Only pro I can think of is they got rid of the curved screen. Cons, the wakeup button on my old phone & tablets is on the top right of the unit, on this phone its bottom right, why move it? New phone no longer supports the Samsung weather app that was absolutely fabulous as well as a couple of other apps that I use. Texting keypad is also different for the older phone, had to download an upgrade that wasn't as good as the older keypad. Ringer/text notification on this phone sucks. Can't hear it unless the room is quiet. Got rid of the LED indicator light letting you know what's going on with the phone, like Charging, charged, text waiting to be read, missed phone call and so on. I went from the S9 to this phone, but really, I think the S5 is their best model so far.
Response from Samsung:
2024-11-22

Social Commerce

Thank you for sharing your thoughts on the Galaxy S23, Runesmyride. We appreciate your feedback and understand how important features like a curved screen, LED indicator lights, and a familiar keypad are to your experience. The Galaxy S23 focuses on delivering cutting-edge performance, durability with Gorilla Glass Victus 2 on the front and back, and exceptional camera quality, among other upgrades. While the LED notification light is no longer included, features such as Edge Lighting and Always-On Display can provide alternative ways to stay updated with notifications. These can be customized in Settings under Display. If you enjoy lighting effects, you can set lights to appear around your screen and the camera cutout for notifications. To customize these settings, go to Settings, then Notifications, followed by Notification pop-up style. From there, select Edge lighting style and choose your preferred effects, such as Basic, Bubble, or Heart. You can also pick a color and adjust settings for transparency, width, and duration before tapping Done when finished. We encourage you to explore the Samsung Members app for tips and updates that may enhance your experience. Your feedback helps us innovate and refine future designs to better meet our customers’ expectations. If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10003383/ (edge lighting) smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Kim Ann
Verified purchaser
5

2024-01-19

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
5
The Samsung Galaxy S23 is a top-tier smartphone that offers a premium design, an immersive display, powerful performance and impressive camera system. While the battery life could be improved , the device's overall package makes it a strong contender in the flagship smartphone market. With the 5G technology supported The Samsung Galaxy S23 is definitely a smartphone outshines many contenders in the Android platform.
Originally posted on Samsung Canada
Response from Samsung:
2024-01-23

Samsung Support Team

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Happy Judge
3

2023-09-29

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
3
This phone has some problems. It gas a mind if it's own when typing. It will randomly jump to the next line and capitalize a letter or two. No rhyme or reason. Quite annoying. The camera is good but the storage app is awkward to navigate. The battery life is horrible. It needs to be restarted often. Some apps won't function without a restart. I don't believe this phone will last as long as previous versions.
Originally posted on Samsung Canada
Dean28
5

2023-09-28

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
5
I have the S23 for a few weeks now and as a Fold 4 owner also I love how portable and easy is to work and live with my S23. I work with the Fold 4 and S23 is my personal device and I love the easy transition between both. I come from iPhone ownership a few years ago for 10 years and now I am a proud Samsung phones owner! Thanks a lot for your work guys and keep improving! I'm excited for a foldable tablet! Next year? 😉
I recommended this product.
Originally posted on Samsung Canada
Envy
5

2023-06-20

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
5
Samsung just destroys iPhone in every way, the features, the speed, and even the screen. The base IPhone only has a 60hz, while the base samsung has 120hz. The design is also very clean, the camera is flat, so you don't have to worry about the phone being uneven on a flat surface. The top range Samsungs (S23, S23+, and S23 Ultra) have a better chip and runs more efficiently than IPhone and the older model of Samsung S.
I recommended this product.
Originally posted on Samsung Canada
Wowyourekidding
1

2023-12-05

Duluth, MN

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
1
It seems like the more advanced these phones get the less I can do with them for contacts. My old A50 galaxy I could use my edited ringtones for my notifications for texts like I had one for my brother, one for each of my three sons and for my friend. Now I have to use the ones that this phone allows me to use. Then my alarm sound I can not use my ringtone for. When it is time to update I will not be getting a Samsung.
Response from Samsung:
2023-12-06

Social Commerce

Salutations, Thanks for taking the opportunity to review your Samsung Galaxy S23. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience, I have included a link that contains your device manual so that you can easily customize the settings of your device to your preferences. Please feel free to contact Samsung Support if you have any questions for us or if you would like any further assistance. We're always here to help! Thank you for being a dedicated Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/downloads/

JanTastic
5

2023-09-28

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
5
I absolutely love everything about my new S23. One of my favorite things is that it is MUCH smaller thank my previous S22 fe. The camera is Fan-freaking-tastic!! Samsung never disappoints. My S22 spent two hours at the bottom of a river with the screen on the whole time (which is how we could see it!) It had ZERO damage and still had 50% battery. After that experience I cannot imagine ever switching to another brand!
I recommended this product.
Originally posted on Samsung Canada
Rotory dial dan
4

2023-09-28

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
4
This phone was a upgrade replacement from my s3. Being not technical savie and getting up in age , am not overly interested in all the features that this phone offers. But in saying this I do really like all the extras that it provides. The only thing I would complain about is not to do with phone but wish Samsung would make more tutorials available for the use for older people like myself to ease the use ability.
I recommended this product.
Originally posted on Samsung Canada
Rummy
3

2023-09-28

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
3
Since the day I've got it the glitches and inconsistencies just keep piling up. Wether it's Dex constantly disconnecting while hooked to a dock. The horrible signal recpection on wifi and Lte. The repeated freezing of apps. Or the already deteriorating connectivity of the usbc port. This has been the most frustrating galaxy experience I've had to date. If this continues i may have to consider switching brands.
Originally posted on Samsung Canada
Happy Camper
5

2023-12-29

USA

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
5
I left years of using Iphone for this Galaxy S23 and Android. My only regret is that I didn't do it sooner. There was a brief period of getting used to the features, and now I must admit that I adore all this phone has to offer. It also seems better than Iphone in a lot of areas and I am a happy camper and I am glad to announce that the Samsung line of smartphones has a new lifetime customer. Thanks Samsung!
I recommended this product.
Gail657
Verified purchaser
4

2023-12-04

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
4
This is a wonderful phone. There's only one problem. After only having it for 1 month, it's extremely hard to get it to charge! It's not the charger. I have to gently 'clean' the space where the charger connects with a toothpick every night! This is crazy with a new phone! I will visit the store where I purchased it. I am not happy with this. This never happened with my last phone and I had it for 3 or 4 years!
Originally posted on Samsung Canada
Response from Samsung:
2023-12-12

Samsung Support Team

Hello, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!

karaaaaaaa
4

2023-09-29

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
4
Pretty good for a flagship, does what I need it to and has enough processing power to play some pretty intensive games. Camera is definitely a downgrade from my s20+ though, the 23+ seems to introduce an ungodly amount of artifacting. Can't even use the "pro" mode to get rid of it, it just digitally "enhances" the picture and leaves lines like the fur of a cat that would've been blurred, unnaturally sharpened.
I recommended this product.
Originally posted on Samsung Canada
Response from Samsung:
2023-10-03

Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

SunnyDaysWillow
5

2023-06-20

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
5
Purchased about a month ago now and the quality and experience has been excellent. Really enjoy the S23's "personal" size compared to almost all other smartphones on the market today. Cameras are excellent and I absolutely adore the 3 separate lens setup VS their previous phones. Software updates were a plenty. Would 10/10 if someone is looking for a more compact phone with great performance and battery life.
I recommended this product.
Originally posted on Samsung Canada
Tree planter
2

2023-06-20

Storage : 128 GB | Number of SIM : Dual SIM | Colour : Cream
2
It's hard to access messages. During temping a message the app crashes. If I get a message and miss it the blinking light doesn't work. (unless there isn't one) one of the message interfaces is read only I can't type. Whatsapp is struggling too. The S23 is very good on battery life.no earphone plug hole is a disaster and the volume and on off are oddly placed. I rate it as quite good but the S7 was better.
I recommended this product.
Originally posted on Samsung Canada
Response from Samsung:
2023-07-19

Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff. If there is anything we can do to improve your in store experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

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* Battery : Actual battery life varies by network environment, features and apps used, frequency of calls and messages, number of times charged, and many other factors.

* Network : The bandwidths supported by the device may vary depending on the region or service provider.

* User Available Memory : User memory is less than the total memory due to storage of the operating system and software used to operate the device features. Actual user memory will vary depending on the operator and may change after software upgrades are performed.

* Flexible interest-free options with simple monthly repayments.

* Q Card: 12/24/36 Months Interest Free - Available on Long Term Finance (LTF) for online only. Min Spend $200/$600/$800 respectively. Lending criteria, $50 annual Account Fee, fees, T&Cs apply. $55 Establishment Fee applies to your first LTF transaction, $35 Advance Fee applies to subsequent LTF transactions. Min payments of 3 % of the monthly closing balance or $10 (whichever is greater) are required throughout interest free period. Paying only the minimum monthly payments will not fully repay the loan before the end of the interest free period. Standard Interest Rate of 28.95 % p.a. applies to outstanding balance at the end of LTF Interest Free Period. Other interest rates and fees may apply, please visit www.qcard.co.nz for further details. Rates and fees subject to change. Columbus Financial Services Limited and Consumer Finance Limited reserve the right to amend, suspend or terminate the offer and these T&Cs at any time without notice.

* Afterpay: Afterpay late fees, eligibility criteria and terms & conditions apply. Purchase up to a maximum cart value of $3000 NZD. Visit www.afterpay.com/en-NZ/terms-of-service for full terms.

* Display Size: Measured diagonally, Galaxy S23's screen size is 6.1" in the full rectangle and 5.9" with accounting for the rounded corners, Galaxy S23+'s screen size is 6.6" in the full rectangle and 6.4" with accounting for the rounded corners and Galaxy S23 Ultra's screen size is 6.8" in the full rectangle and 6.8" with accounting for the rounded corners; actual viewable area is less due to the rounded corners and camera hole.

* Battery Capacity (Typical): Typical value tested under third-party laboratory condition. Typical value is the estimated average value considering the deviation in battery capacity among the battery samples tested under IEC 61960 standard. Rated capacity is 3785mAh for Galaxy S23, 4565mAh for Galaxy S23+ and 4855mAh for Galaxy S23 Ultra. Actual battery life may vary depending on network environment, usage patterns and other factors.