Block accidental touches on your Galaxy phone

Phone making a call while inside someone's pant pocket

Accidentally calling someone or sending a message full of gibberish when your phone is in your pocket or bag can be embarrassing. Luckily, your phone has a feature that prevents pocket dials. It’s called Accidental touch protection, and it keeps your screen inactive when the phone is in a dark place so no phone calls or messages are inadvertently made.

Turn on Accidental touch protection

Since you probably keep your phone in your pocket or bag most of the time, you should turn on Accidental touch protection. This will prevent any accidental screen touches while your phone’s stashed away.

From Settings, search for and select Accidental touch protection. Tap the switch next to Accidental touch protection to turn this feature on. Now you can have peace of mind throughout the day.

Accidental touch protection turned on in Settings

On the Galaxy Z Flip you can also turn off the "Fingerprint always on" setting to avoid being locked out by accidental fingerprint touches. Navigate to and open Settings, and then search for and select Fingerprint always on. If you already have a fingerprint saved, you can disable the feature by tapping the switch next to Fingerprint always on. Or, you can add and save a new fingerprint.

How would you like to contact us?

Message Us

or text SMSCARE to 62913 for 24/7 live support


Request Service

Schedule in-home, walk-in, or mail-in service with our easy service diagnosis and scheduling tool

Help with your Order

Your order, returns, refunds and trade-in questions answered

Message Us

Text SMSCARE to 62913 to receive live support 24/7*

* Standard text message and data rates may apply

Social Support

Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

Ask the Community

Browse answers, ask questions and get solutions from other Samsung customers.

Question about a promotion?

Learn more about Samsung promotions.

  • Give us a call 1-800-SAMSUNG (1-800-726-7864)
  • Mobile Support 8 AM - 12 AM EST 7 days a week
  • Home Electronics & Appliance Support 8 AM - 12 AM EST M-F 9 AM - 6 PM EST Sat, Closed Sunday
  • IT/Computing Support 8 AM - 9 PM EST, Mon - Fri Closed Sat-Sun
  • Order Support Order Help