Content that can be transferred with Smart Switch
Smart Switch is a convenient app that lets you quickly transfer files from your old phone to a new Galaxy phone. But what kinds of files are compatible? If you're wondering, we have all the information you need about what kind of content you can transfer with Smart Switch.
Note: Smart Switch lets you transfer content from Android and iOS devices to Galaxy devices only. The supported items may change depending on the connected device.
Transferrable content from Android
You can transfer many different types of files using Smart Switch. However, some can only be transferred between two Galaxy phones.
Personal content:
Contacts, S Planner, Messages, Memo, Call logs, Clock, Internet
App data:
Images, Music (DRM free content only), Videos (DRM free content only), Documents, Story Album, Applications
Settings, etc:
Email, Wallpaper, Lock screen, Radio, Preferences
Transferrable content from iOS via iCloud
Even if you're switching from an iPhone to a Galaxy device, you can still transfer a lot of content through iCloud.
Personal content:
Contacts, Schedule, Messages, Notes, Call history, Bookmarks
App data:
Photos, Videos (DRM free content only), Documents, Recommended apps, Voice Memos
Settings, etc:
Wi-Fi, Alarms
Transferrable content from iOS via USB adapter
If you prefer, you can transfer your content from an iPhone to a Galaxy phone using a USB adapter.
Personal content:
Contacts, Schedule, Messages, Notes, Call history, Bookmarks
App data:
Photos, Music (DRM free content only), Videos (DRM free content only), Documents, Recommended apps, Voice Memos
Settings, etc:
Wi-Fi, Alarms
Supported multimedia file formats
The following multimedia files can be backed up through Smart Switch:
Videos: mpg, mpeg, avi, divx, svi, wmv, asf, pyv, mp4, m4v, 3gp, rm, rmvb, mov, mkv, skm, k3g, flv, swf
Music: mp3, wma, wav, pya, ogg, m4a, aac, 3ga, flac, smp, dcf, mid, midi, amr, qcp, imy
Images: bmp, wbmp, gif, jpg, jpeg, png, tif, tiff
Documents: pdf, ppt, doc, docx, pptx, xls, xlsx, hwp, csv, txt, xml
Items that cannot be backed up with Smart Switch
Not all content can be backed up and therefore transferred with Smart Switch. Here are the files that are excluded from a backup:
Contacts: Contacts saved on the SIM card, SNS (Facebook, Twitter, etc.), Google accounts, and work email accounts are excluded.
S Planner: Appointments synced with external accounts, such as Google, and calendar stickers and excluded.
App data: Data saved in private storage cannot be backed up.
Email: Social Hub and Premium accounts (Push email) are excluded.
Live wallpapers and themes: Live wallpapers and themes are excluded. You can reinstall these from the Galaxy Store.
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