Check for a Software Update on Your Phone
Software updates are like oil changes and tune-ups for your phone - they keep things running smoothly. Software updates help improve the user interface, enhance security, and remove minor bugs. We recommend updating your phone's software whenever an update is available, so you can make sure your phone stays in tip-top shape.
Note: The available screens and settings may vary by wireless service provider and software version.
Important: Depending on your software version, it may be necessary to repeat this process multiple times.
If a system update is available, you should download and install it to keep your phone running smoothly.
From Settings, swipe to and touch Software update. Touch Download and install; if an update is available, it will automatically install. Touch Back if there is no update available, or if you don't want to download the update at this time.
You can also touch the toggle switch to turn on or off Auto download over Wi-Fi. When this option is turned on, your phone will automatically update when it's connected to a Wi-Fi network. If this option is turned off, you will need to update your phone manually.
Note: On some phones, it may say "System updates" instead of "Software update."
Software Update with Smart Switch
Not only is Smart Switch great for transferring data, it’s also an easy way to update your phone’s software. When you open Smart Switch on your Mac or Windows PC, you’ll see an option to update to a new software version if one is available.
First, make sure your phone is charged to at least 20% before proceeding. Connect your phone to your computer using the USB cable provided with your phone, and then open Smart Switch on your computer. If a software update is available, Smart Switch might automatically prompt you to update the software, or will display an option to Update. Select Update and follow the on-screen prompts to download the necessary files and complete the update process. Keep in mind your phone might turn on and off during the update process.
Note: Don't disconnect the USB cable or use your phone until the update is complete.
Other answers that might help
How would you like to contact us?
Chat with us
Live Chat support with a Samsung Care Pro.
Help with your order
Send us your inquiry and we will respond within 24 hours.
Text SMSCARE to 62913 to receive live support 24/7*