How to update the security policy on your Samsung smart phone

Last Update date : Oct 13. 2020

Please Note: The information on this page is for New Zealand products only. Sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

Sometimes new malicious code or unexpected software issues may weaken the security performance of your mobile. To help improve the security performance of your device, Samsung continuously releases new security policies.

You are able to manually check your device is up to date with the latest security policy by follow the steps below:
(Please note the following steps are for Android OS 9.0, and may be different on alternative models.) 

1 Open Settings on your device.
2 Scroll down and Select Biometrics and security
3 Scroll down and Click into Other security settings
4 Select Security policy updates
5 Select Update now

By doing this the OS will connect to the network to check if your device is up to date with the latest policy. In this section you are also able to set up automatic policy updates and choose if this will be actioned over Wi-Fi only or Mobile Data. 

To check this on Android OS 8.0, this can be found by opening Settings on your device then selecting Lock screen and security. Here you will be able to find Other security updates and follow the rest of the above steps accordingly. 

You can download the user manual from our Manuals & Downloads page. For all other queries or further technical assistance, please call Samsung Customer Care on 0800 726 786 or Live Chat with our Technical Team online, services are open 24 hours, 7 days.

Thank you for your feedback!