65" Neo QLED 8K QN900F Vision AI Smart TV (2025)
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Destacados
Características
Es tu programa con Samsung Vision AI
Características clave de un vistazo
Acompañante que enriquece tu vida
Experiencia en 8K con tecnología de AI para tu contenido
Procesador NQ8 con AI de Gen2
Impulsado por 256 redes neuronales de AI, este procesador con AI mejora tu imagen y sonido a brillantes alturas. Disfruta de la experiencia óptima de TV 8K, ya sea que estés transmitiendo servicios OTT, jugando tus videojuegos favoritos o viendo deportes en vivo.
Transforma programas y películas en una experiencia 8K
Mejora con AI de 8K
Mira tu contenido favorito con detalles increíblemente realistas. Nuestro procesador con AI toma el contenido y lo mejora hasta una resolución de 8K con 256 redes neuronales de AI, lo que permite una calidad de imagen nítida y fluida que hace que los detalles cobren vida.
Calidad de imagen
Inmersión ininterrumpida, sin perturbaciones luminosas
Glare Free
Vea colores brillantes, perfeccionados por Glare Free. Glare Free es nuestra tecnología antideslumbrante más avanzada, diseñada para reducir los reflejos y el brillo de la pantalla. Ofrece una experiencia de visualización más clara, cómoda y nítida, tanto a la luz del día como en interiores.
* Rendimiento 'Glare Free' verificado por UL Solutions, basado en evaluaciones de la Calificación Unificada de Deslumbramiento (UGR). Verificación emitida cuando: Reflection Glare UGR ≤ 10, Discomfort Glare UGR ≤ 22, y Disability Glare UGR ≤ 34. * Resultados basados en pruebas realizadas bajo iluminación interior.
Nuestra tecnología Mini LED más avanzada
Quantum Mini LED Pro
Experimenta nuestro Quantum Mini LED Pro más avanzado, controlado con precisión por la Quantum Matrix Technology Pro. Los Quantum Mini LED Pro en los televisores Neo QLED 8K son apenas 1/50 del tamaño de los LED convencionales. Esto permite mostrar detalles inimaginables, tanto en negros profundos como en blancos puros, con hasta 1,5 veces más zonas de iluminación que la Quantum Matrix Technology Plus.
Las imágenes en pantalla son simuladas con fines ilustrativos. * Los LED convencionales se refieren a los utilizados en el modelo Q8F de Samsung. La comparación de tamaño se basa únicamente en la altura, a una escala de 1:50. La medición se basa en televisores del mismo tamaño en pulgadas con Quantum Matrix Technology Plus.
Más información sobre la calidad de imagen
Colores reales, verdadero QLED. No mereces menos.
Colores vibrantes y precisos amplificados por la lámina Quantum Dot de Samsung sin cadmio.
Experiencia de juego
Más información sobre la experiencia de juego
Sonido
One UI Tizen
Personaliza tu experiencia de pantalla
One UI Tizen
One UI Tizen brinda una experiencia de pantalla personalizada. Con Samsung Tizen OS, ofrece todas las últimas características innovadoras de Samsung. Tu experiencia también está protegida por Samsung Knox en todos los dispositivos SmartThings. Además, One UI Tizen admitirá las actualizaciones de Tizen OS durante los próximos 7 años.
Disfruta de 7 años de nuevas experiencias de TV de forma gratuita
Encuentra galerías de fama mundial en tu TV
Tienda de arte
Encuentra tu obra de arte ideal en los principales museos y artistas del mundo. Descubre nuevas obras de arte con selecciones relevantes y oportunas que complementan cada temporada, día festivo y estado de ánimo.
* Se requiere suscripción para disfrutar de todo el arte de la Tienda de Arte.Más información sobre One UI Tizen
SmartThings
Conecta y administra tus dispositivos inteligentes para el hogar, todo desde tu TV.
SmartThings
Con un Smart Hub integrado, tu TV puede conectarse y controlar dispositivos inteligentes, incluso aquellos que requieren compatibilidad con Matter y HCA. También puedes recibir notificaciones sobre tus dispositivos directamente desde la pantalla, incluida una vista de mapa 3D que muestra todo el sistema de hogar inteligente de un vistazo.
Más información sobre SmartThings
Diseño
Combina a la perfección con tu hogar
Diseño de marco metálico
Transforma tu TV en una exhibición de imágenes y obras de arte. El bisel metálico forma un marco resistente pero minimalista, lo que hace que sea una adición artística elegante a tu espacio.
Sostenibilidad
Cárgualo con luz
SolarCell Remote
Con un panel solar en la parte posterior, nuestro SolarCell Remote se carga con luz, sin necesidad de baterías desechables. Y con funciones inteligentes como un micrófono y un asistente de voz integrados, este control remoto es innovador en más de un sentido.
* Para cargar el control remoto con energía solar, coloca el control con el panel solar hacia arriba. Colócalo en tu sala de estar mientras las luces están encendidas o cerca de una ventana para que se cargue de luz solar natural. * En caso de que se agote la batería del control remoto, puedes cargarla con un cable USB-C. Para verificar el nivel de batería restante del control remoto, consulte el menú del TV (Configuración > General y privacidad > Ahorro de energía y energía > Batería remota disponible).Especificaciones
-
Monitor
65"
-
Tipo de producto
NeoQLED
-
NeoQLED
-
Tamaño de pantalla
65"
-
Tasa Nativa de Refresco
120Hz(100Hz UY, PY) Up to 4K 165Hz
-
Resolución
8K (7,680 x 4,320)
-
Antirreflejo
Glare Free
-
Motor de Imagen
NQ8 AI Gen2 Processor
-
HDR (Alto rango dinámico)
Neo Quantum HDR 8K Pro
-
HDR 10+
Sí (ADAPTIVE/ GAMING)
-
Mejora de IA
8K AI Upscaling
-
Contraste
Quantum Matrix Technology Pro
-
Ángulo de visión
Ultra Viewing Angle
-
Microatenuación
Ultimate8K Dimming Pro
-
Potenciador de contraste
Real Depth Enhancer Pro
-
Motion Technology
Motion Xcelerator 165Hz
-
Calibración inteligente
Basic/Professional
-
Modo Cineasta (FMM)
Sí
-
AI Motion Enhancer
AI Motion Enhancer
-
HDR Brightness Optimizer
Sí
-
Color Booster
Color Booster Pro
-
AI HDR Remastering
Auto HDR Remastering
-
EyeComfort Mode
Sí
-
Dolby Atmos
Sí
-
Object Tracking Sound
OTS+
-
Q-Symphony
Sí
-
Salida de sonido (RMS)
70W
-
Tipo de parlante
4.2.2CH
-
Active Voice Amplifier
Sí (Active Voice Amplifier Pro)
-
Sonido adaptativo
Sí (Adaptive Sound Pro)
-
360 Audio
Sí
-
Sistema operativo
Tizen™ Smart TV
-
Bixby
Sí
-
Interacción de voz de campo lejano
Sí
-
Navegador web
Sí
-
SmartThings Hub / Matter Hub / IoT-Sensor Functionality / Quick Remote
Sí
-
Multi Device Experience
TV to Mobile, Mobile to TV, TV initiate mirroring, Sound Mirroring, Wireless TV On, Tap View
-
Vista múltiple
upto 4 videos
-
Apple AirPlay
Sí
-
Storage Share
Sí
-
Generative Wallpaper
Sí
-
Karaoke Mic
Sí
-
Modo automático de juego (ALLM)
Sí
-
Game Motion Plus
Sí
-
Ecualizador negro dinámico
Sí
-
VRR
Sí
-
Sonido envolvente
Sí
-
Vista súper ultraancha de juego
Sí
-
Mini Map Zoom
Sí
-
FreeSync
FreeSync Premium Pro
-
HGiG
Sí
-
AI Auto Game Mode
Sí
-
Transmisión digital
ISDB-T
-
Sintonizador analógico
Sí (Trinorma)
-
Soporte principal para televisor
Sí
-
HDMI
4
-
USB
2 x USB-A
-
HDMI (High Frame Rate)
8K 60Hz, 4K 165Hz (for HDMI 1/2/3/4)
-
Ethernet (LAN)
1
-
Salida para audio digital (Óptico)
1
-
Entrada RF (antena / cable)
1/1(Common Use for Terrestrial)/0
-
Wi-Fi
Sí (Wi-Fi 6E)
-
Bluetooth
Sí (5.3)
-
Anynet+ (HDMI-CEC)
Sí
-
HDMI Audio Return Channel
eARC
-
Diseño
Metal Frame
-
Tipo de bisel
Chamfered Bezel
-
Color frontal
TITAN BLACK
-
Tipo de soporte
ROUND FEET
-
Color del soporte
BLACK
-
Art Store
Sí
-
Knox Vault
Sí
-
POP integrado
Sí
-
EPG
Sí
-
PVR extendido
Sí
-
IP Control
Sí
-
Idioma de OSD
Local Languages
-
Accesibilidad-Guía de voz
English (US),Portuguese (Brazil),Spanish (Mexico)
-
Low Vision Support
Relumino, Magnification, Zoom Menu and Text, High Contrast, SeeColors, Color Inversion, Grayscale, Auto Picture Off
-
Hearing Impaired Support
Closed Caption (Subtitle), Multi-output Audio, Sign Language Zoom
-
Motor Impaired Support
Slow Button Repeat, Remote Control App. for All
-
Sensor ecológico
Sí
-
Fuente de alimentación
AC100-240V~ 50/60Hz
-
Consumo de energía (máx.)
460 W
-
Apagado automático
Sí
-
Auto Power Saving
Sí
-
Tamaño (ancho x alto x prof.)
1600 x 933 x 164 mm
-
Equipo con base (A x Al x P)
1455.3 x 867.4 x 256.8 mm
-
Equipo sin base (A x Al x P)
1455.3 x 830.3 x 37.8 mm
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Base (básica) [A x P]
1182.7 x 256.8 mm
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Soporte (mínimo) (ancho x prof.)
340.7 x 256.8 mm
-
Especificación de VESA
400 x 300 mm
-
Peso con Caja (Kg)
33.0 kg
-
Peso del equipo con base
25.9 kg
-
Peso del equipo sin base
25.5 kg
-
Modelo de control remoto
TM2360E
-
Soporte para montaje en pared de ajuste delgado (Se vende por separado)
Sí
-
Soporte para pie opcional (Y20 Studio) (Se vende por separado)
Sí
-
Minisoporte para soporte en pared
Sí
-
Manual del usuario
Sí
-
Soporte Rotativo para montaje en pared (Y22) (Se vende por separado)
Sí
-
Soporte para Webcam (Se vende por separado)
Sí
-
Zigbee / Thread Module
Built-In
-
Cable de alimentación
Sí
Reseñas
65" Neo QLED 8K QN900F Vision AI Smart TV (2025)
- Los clientes elogian la claridad espectacular, colores vibrantes y negros profundos que definen la experiencia visual.
- Muchos destacan que la resolución 8K con inteligencia artificial transforma contenido estándar en imágenes nítidas y realistas.
- Varios aprecian el rendimiento superior para videojuegos con alta frecuencia de actualización y respuesta rápida.
- Los usuarios valoran la interfaz intuitiva, carga veloz de aplicaciones y configuración inicial sencilla.
- Algunos mencionan inconvenientes con el control remoto, aunque la mayoría permanece altamente satisfecha y leal.
Reseñas con imágenes y videos
Filtros
El orden por relevancia coloca las mejores reseñas en la parte superior. Consideramos los votos importantes, la reseña más reciente, imágenes y otras características que los lectores buscan en sus reseñas.
Filtros
3,961 Reseñas
2026-06-21
Ciudad de Buenos Aires
2026-05-23
Mexico
2025-06-20
New Haven, CT
2025-02-06
FL
2026-01-10
New york NY
2025-09-10
Lancashire
CX
Thank you for taking time to review your Neo QLED Smart AI TV. We are disappointed to see you are having issues with your solar remote, we'd recommend contacting our Support Teams who are on hand to help. We can assure you that our products are made to last, and your loyalty is great appreciated! You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-09-27
Ciudad de Buenos Aires, Argentina
2026-05-29
Bogotá DC.
2025-06-28
Stuttgart
Samsung Service Team
Hallo, wir freuen uns über das Teilen deiner Zufriedenheit.
2025-04-08
Oregon
Samsung Specialist
Hi Niucs0431, Thank you for your great review! We're glad you're loving the distraction-free viewing experience. With our advanced Glare Free technology, you can enjoy your favorite shows, games, and movies without worrying about reflections. We appreciate your support - happy watching! If you ever need assistance, whether it’s optimizing settings or exploring new features, feel free to reach out to Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, 7 days a week. You can also visit us online at the Samsung website, where you can access: • LiveChat with an agent • Manuals, software, and warranty info • Easy product registration for quick access to support, promos, and offers ~ Samsung Specialist
2025-06-27
2026-02-19
Staunton Virginia
2025-04-24
laramie
2026-03-23
Des Moine, Iowa
2024-05-03
Bakersfield
Samsung Specialist
VinnyNocentino, It’s great to hear you’re enjoying the picture, audio, and design of Samsung’s 2024 QN900D! With an almost invisible profile, you’ll see more of the screen and less of the borders as your image reaches all edges to give you a more expansive view for all your movies, shows, and content. If there’s anything we can ever help with such as optimizing settings, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat with an agent • Manuals, Software, & Warranty Info • Product Registration: For easy access to support, promos and offers, and more ~ Samsung Specialist
2025-06-22
Düsseldorf
Samsung Service Team
Hallo, vielen Dank für dein positives Feedback. Wir freuen uns, dass das Gerät deine Erwartungen erfüllt.
2025-04-20
Samsung Specialist
Debtrus, We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the Q60D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the Q60D TV to download the guides you would like. The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
2026-04-20
California
2025-07-02
Chacabuco, Buenos Aires
2026-06-01
Reisterstown, MD
2025-03-05
Nelson Wisconsin
2024-05-17
Ypsilanti
2025-04-19
Illinois
2025-05-05
Northridge California
2025-07-29
Düsseldorf
Samsung Service Team
Hallo, wir freuen uns über dein Lob zum 65" Neo QLED QN900F 8K Vision AI Smart TV. Vielen Dank für deine Bewertung.
2024-10-14
WA
Samsung Specialist
MomOf6, Thank you for sharing your experience with Samsung's Q60D. Please know that while this app is not currently available, you can still utilize a streaming device to login with your Samsung TV. Should you want to install an available app such as Paramount+, HBO Max, YouTube TV (and many more), the "Search" option on the left panel will absolutely return your results. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist
2025-01-31
Nashville, TN
Samsung Specialist
Chap1021, Thank you for your review. Watching TV for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the TV. The bottom, however, may feel hot to the touch after extended use. This heat, however, is not a defect and does not affect the TV's functionality. Your Q60D is designed with Dual LED technology which allows the TV to balance color and brightness more accurately than conventional Edge Lighting arrangements. Samsung TVs with Dual LED also produce a wider viewing angle, making it better for everybody watching. Starting with our 55” Q80D, our models feature a Wide Viewing Angle designed to let you see the full picture with brilliant color — no matter where you're sitting. From our QN90D Neo QLED Series on up, our models feature Ultra Viewing Angle allowing you to see every detail at any angle. Ultra Viewing Angle gives you the consistent detailed picture, even when sitting off to the side. To assist in learning the various functions, please know you can download your TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the Q60D TV to download the guides you would like. The e-Manual is also embedded into the TV itself under Menu > Settings > Support > Open e-Manual. If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Specialist
2024-05-22
Houston
Samsung Specialist
fabriplast, I’m happy to hear you’re enjoying the picture quality of your new Q60D QLED 4K TV -- brought to you by Quantum Dot Technology. Quantum Dots power over a billion brilliant shades of vivid and lifelike colors that stay true without fading, regardless of the scene's brightness. If there’s anything we can ever help with such as optimizing settings, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat with an agent • Manuals, Software, & Warranty Info • Product Registration: For easy access to support, promos and offers, and more ~ Samsung Specialist
2025-02-20
Millbrook Alabama
Samsung Specialist
Hi Janie, Thank you for sharing your experience. So that we can better assist with setting up your Samsung Account, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
2026-07-13
Colombia bogota
2025-02-05
Birmingham, AL
2025-11-26
Argentina, Buenos Aires
2024-10-13
Medellín-Colombia
Social Media.
Hola, Cesar. 👋 Compártenos la información detallada de tu caso a 📩smedia.col@samsung.com, para poder orientarte. 😃 ¡Buen día!
2025-10-26
Buenos Aires, Argentina
2024-12-02
México
2025-09-21
Córdoba, Argentina
2025-04-29
Sayre, PA
2023-11-23
México
2025-11-17
Mar del plata, Argentina
2025-02-20
Broadview Il
Samsung Specialist
Yuri329, It’s unfortunate to hear your TV sustained damage during the wall mounting process. Our warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product, and does not apply to damage incurred during shipment, delivery and /or installation. You can read more about our warranty here: https://www.samsung.com/us/support/service/warranty/QN65Q60DAFXZA/ For further questions or concerns, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist
2025-04-19
Florida
2025-10-29
2025-11-24
2025-02-16
Michigan
Samsung Specialist
Hi there, It’s unfortunate to hear of your experience with Samsung’s Q60D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
2025-04-19
California
2026-06-22
Houston texas
2025-05-13
Idaho Falls
2025-04-04
Rogers
2025-06-08
Düsseldorf
Samsung Service Team
Hallo, wir danken dir für die positive Bewertung deines Neo QLED QN900F. Es freut uns sehr, dass er dir so gut gefällt und ein Highlight in deinem Wohnzimmer ist. Wir wünschen dir weiterhin viel Spaß mit deinem kleinen Heimkino.
2024-05-24
Chicago
2025-06-07
Magdeburg
Samsung Service Team
Hallo, wir bedauern, dass dich dieses TV-Modell nicht vollends überzeugt hat. Deine Kritikpunkte werden wir intern weiterleiten.
2024-04-12
Brooklyn
Samsung Specialist
AnthonyRomano1324, It’s great to hear you’re enjoying the design of Samsung’s 2024 QN900D! With an almost invisible profile, you’ll see more of the screen and less of the borders as your image reaches all edges to give you a more expansive view for all your movies, shows, and content. If there’s anything we can ever help with, please give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat with an agent • Manuals, Software, & Warranty Info • Product Registration: For easy access to support, promos and offers, and more ~ Samsung Specialist
2025-02-05
Atlanta GA
2025-05-07
Brooklyn
2025-05-01
Gilbert
Samsung Specialist
Hi jbtechfanatic2, Thank you so much for your review! We're thrilled to hear that you're enjoying the incredible 8K picture quality. With the cutting-edge AI-powered processor in your QN990F TV, every detail is elevated, whether you're streaming, gaming, or watching live sports. 8K AI Upscaling Pro, powered by 768 neural networks, truly transforms your content, bringing it to life in stunning 8K resolution. We’re so glad you’re experiencing the next level of home entertainment! If you ever need assistance, whether it’s optimizing settings or exploring new features, feel free to reach out to Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, 7 days a week. You can also visit us online at the Samsung website, where you can access: • LiveChat with an agent • Manuals, software, and warranty info • Easy product registration for quick access to support, promos, and offers ~ Samsung Specialist
2025-06-29
Dortmund
Samsung Service Team
Hallo Justin, vielen Dank für die positive Bewertung. Es freut uns, dass du dir die Zeit für das Feedback genommen hast. Wir wünschen dir noch viel Vergnügen mit deinem 65" Neo QLED QN900F 8K Vision AI Smart TV.
2025-06-12
Hamburg
Samsung Service Team
Hallo, vielen Dank für das überschwängliche Lob. Darüber freuen wir uns sehr. Wir wünschen dir noch viel Freude mit deinem neuen Gerät.
2024-05-02
CHICAGO
Samsung Specialist
Reviewing1, I’m glad to hear you’re enjoying the image quality of your Q60D TV! With our smart and fast Quantum Processor 4K Lite, you’ll see your favorite shows and movies in a whole new light with stunning 4K optimization. By analyzing your incoming picture signal and optimizing all your content, it brings enhanced clarity and depth to every scene. If there’s anything we can ever help with such as optimizing settings, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat with an agent • Manuals, Software, & Warranty Info • Product Registration: For easy access to support, promos and offers, and more ~ Samsung Specialist
2024-05-03
Hyde Park
Samsung Specialist
Francis2020, Thanks for your review! Great to hear you’re enjoying the 100% Color Volume on your new Q60D TV. Powered by Quantum Dots, you’ll experience a billion shades of unwavering color and enjoy vivid, lifelike color at any brightness level as Quantum Dot technology works to create every shade you see on screen. If there’s anything we can ever help with such as optimizing settings, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat with an agent • Manuals, Software, & Warranty Info • Product Registration: For easy access to support, promos and offers, and more ~ Samsung Specialist
2025-11-17
Argentina
2025-04-01
Dublin, Ohio
2024-04-16
Schenectady
2024-12-15
2024-04-05
Bakersfield
Samsung Specialist
gisellenocentino, Thanks for your review! It’s great to hear you’re enjoying the detail and depth of your new QN900D Neo QLED 8K TV. New in 2024, our NQ8 AI Gen3 Processor automatically transforms your content up to 8K, in addition to enhancing your audio and total TV performance. If there’s anything we can ever help with such as optimizing settings, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat with an agent • Manuals, Software, & Warranty Info • Product Registration: For easy access to support, promos and offers, and more ~ Samsung Specialist
2026-02-17
Princeton, Massachusetts
2025-05-25
Scottsdale, AZ
Samsung Specialist
ValleyofSun, We appreciate your thoughts on the picture quality of Samsung’s Q60D TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust. Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode ...and select the mode that best fits your usage: 1. Standard: Is the default mode suitable for general viewing environments 2. Dynamic: Makes the picture brighter and clearer in bright viewing environments 3. Eco: Provided to save energy 4. Movie: Suitable for watching TV or movies in a dark room 5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching. You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings). For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
2025-05-09
Nokesville
2025-05-24
Temecula
2025-09-28
Argentina
2025-12-04
Performance Team
Hola, Lamentamos que el producto no haya cumplido con tus expectativas. Trabajamos continuamente para mejorar nuestros productos y servicios, y tus comentarios son muy importantes para nosotros. Si necesitas ayuda con alguna situación, por favor comunícate con nosotros a través de los canales de atención disponibles en el siguiente enlace: [https://www.samsung.com/mx/support/#contact]. Estamos aquí para asistirte y resolver cualquier inconveniente.
2025-07-16
Samsung Service Team
Hallo, vielen lieben Dank für deine ehrliche und detaillierte Rückmeldung!
2024-07-26
2024-10-06
2025-03-05
Cleveland, Ohio
2024-11-03
2024-05-23
Manzanillo, Colima
Samsung
Muchas gracias por tu atención. Tus comentarios son muy importantes para nosotros. ¡Aprovecha al máximo tu nuevo equipo Samsung! Consulta tips de uso para tus productos o contáctanos para conocer más sobre tus nuevos productos en [https://www.samsung.com/mx/support/]
2025-06-12
2024-10-08
Boca raton, FL
Samsung Specialist
Hi Mike, Thank you for sharing your thoughts on the picture quality of your QN900D TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update. If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode ...and select the mode that best fits your usage: 1. Standard: Is the default mode suitable for general viewing environments 2. Dynamic: Makes the picture brighter and clearer in bright viewing environments 3. Eco: Provided to save energy 4. Movie: Suitable for watching TV or movies in a dark room 5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching. Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode. You can also go to: Menu > Settings > All Settings > Picture > Expert Settings and configure the TV settings to your taste with functions such as Brightness, Contrast, Sharpness, Color, Tint (G/R), and many more. If adjusting image settings does not improve your picture, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
2025-05-16
2026-05-04
Wa
Samsung Specialist
Sanand, Thank you for sharing your experience with your QN990F TV and Wireless One Connect. If you're seeing a message that says "Wireless One Connect is disconnected" while watching content from an external source (such as a set-top box, game console, or antenna), this typically means the TV has lost its wireless connection to the Wireless One Connect Box. To resolve this issue, please try the following steps: 1. Check that the Wireless One Connect Box is powered on. If it’s turned off, power it back on. Once powered, the TV should automatically reconnect when the signal is strong enough. 2. If the unit is powered on but still disconnected, you may need to adjust the alignment: o Go to: Home > left directional key > Settings > All Settings > Connections > Wireless One Connect > Wireless One Connect Status > Adjust o Carefully adjust the Wireless One Connect Box’s position until the antenna icon turns blue, which indicates a strong signal and a successful connection. If the issue continues after these steps, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat with an agent and additional support resources are also available on the Samsung website under the ‘Support’ section. ~ Samsung Specialist
2024-12-14
2024-08-12
2026-03-23
Waterford, NY
2025-03-20
2024-10-15
2026-04-21
Simpsonville sc
2025-10-13
2025-04-25
Harrison
2025-06-03
2025-12-17
Pöttmes
Samsung Service Team
Hallo, das lesen wir mit Freude! Wir wünschen dir viel Vergnügen mit deinem Gerät.
2024-11-16
2025-03-21
2025-04-19
Thomasville Ga
2026-05-05
Zimbabwe
2025-11-25
2025-05-05
TN
2025-09-13
Martin Samsung CS
Hi Nick, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport and choosing ‘Email General Support’ Thank you, Samsung Customer Care
2026-06-02
Bay Area, CA
2026-04-24
California
2023-05-04
Buenos Aires
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