Is my Samsung Gear device compatible with iOS mobile device?
Samsung supports that Gear S2, S3, Fit2 are compatible with iOS device from 12:00 7th Jan 2017 (PST)* (*05:00 AM 8th Jan 2017, KST).
To connect your Gear device and iOS device, firstly your device need to download Samsung Gear app
from Apple App Store and to install on device.
And, we strongly recommend to update your Gear to the latest software version before connection.
Compatible device lists are iPhone 5 or later based on iOS 9.0 or higher version.
(The device lists may change without notice and some features may not be available depending on the
region or service provider)
In case of iPhone 6S, 6S+ upgraded to iOS 10.x version, the connection between device and Gear may
be unstable due to firmware issue of iPhone 6S, 6S+ and it can be often disconnected in some situations.
At that time, we recommend to disconnect with all devices paired to Gear device. Then, restart it again
after turning off the Bluetooth feature.
Thank you for your feedback!
Need help? Contact Us for Support.
Before calling us, there are some information we need to obtain from you. Please get ready with model code, serial number and date of purchase.
Note : Call conversation is recorder for quality, monitoring and/or training purposes for our continuous quality improvement.
#GALAXY (just dial #425299)
[Free access for all Networks ]
(02) 8-422-2177 [Standard Landline]
1-800-10-726-7864 [PLDT Toll Free]
1-800-8-726-7864 [Globe Toll Free]
(02) 8-422-2111 [Standard Landline]
* For Toll Free numbers, just directly dial 1-800 followed by the network number.
**Standard Landline numbers have been updated to comply with the NTC ruling effective October 6, 2019