How to perform factory reset for Samsung Connect Home?

Last Update date : Nov 19. 2020

To perform a physical factory reset, follow these steps:

1 Hold down the Reset button on the back of the device using a safety pin or similar tool for approximately 10 seconds
2 Release the Reset button when the LED on the front goes dark
3 Wait for the LED to flash red and green, indicating it is ready to connect again

Alternatively, you can also factory reset Samsung Connect Home from Samsung SmartThings, but Connect Home must be online. An offline or disconnected Connect Home must be physically reset

1 On the home screen, tap on Smartthings Hub
2 Tap on Wi-Fi Hub image
Tap Smartthings Hub Image
4 Scroll down and tap Factory Reset
Tap Factory Reset

While Samsung Connect Home restores factory settings, the LED will go dark, then blink green, and finally blink red and green to indicate it is ready to connect again

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