Testing the Pedometer's basic performance on Samsung Galaxy Watch
To test the Pedometer's performance, perform a continuous 50 steps count on a long trajectory.
• Please walk naturally without looking at the Galaxy watch.
The shoulder, elbow and wrist act like a low pass filter (LPF) that passes signal with a lower frequency and block high frequency signal. This may cause the acceleration signal to be attenuated and affect the displayed content on the device
• Avoid turning against the wall or at end of the room. This is not an appropriate test method as these movement make attenuation of the sensor signal
• Shaking the device on hand is not considered as a walking motion. This test method may not guarantee the accuracy of the step detection
• If the sensor signal attenuation cause missing steps frequently, step count may not be updated by the initial step count condition
If the number of steps is not recognized correctly after 50 steps, contact our Samsung Service Center for further assistance.
Frequently Asked Questions:
Q: While walking, the number of steps do not go up immediately. Why is this happening?
A: The internal alogrithm starts to check and count the steps, once the number of steps (eg:- 10 steps) are detected continuously without stopping. Because of this, the update of the step count will be slightly delay
Q: The number of steps in Galaxy Watch is different from my device
A: This can be caused by the difference in the position of the watch and your device. It is a normal operation
Thank you for your feedback!
Need more help? Contact Us.
Monday to Sunday (Including Public Holidays)
Open 24 hours
* For any printer related enquiries, please visit HP website .
Find out more about how you can get face-to-face help.