Bespoke AI Washer Dryer 12kg + 8kg

Black 12+8 kg
WD12BB944DGBSP

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  • Width

    600 mm

  • Height

    850 mm

  • Depth

    695 mm

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Bespoke AI Washer Dryer 12kg + 8kg
Black 12+8 kg

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Highlights

AI Ecobubble™

AI Ecobubble™

AI Wash

AI Wash

QuickDrive™

QuickDrive™

AI Control

AI Control

10-year warranty on the motor

10-year warranty on the motor

Features

Intelligent wash. Efficient clean.

Highlights

The clothes are in the drum with bubbles.

AI Ecobubble™

Enjoy more effective washing with AI Ecobubble™*.

*AI Ecobubble™ is only activated when specific courses are selected, including Cotton, Synthetics, and AI Wash with loads less than 2kg.

Transparent drum in WD9400B. AI Wash operates in 5 steps.

AI Wash

Thorough*, and gentle washing with less water and detergent.

* Based on an AI-created algorithm. Actual results may vary depending on individual use. Image is for illustration purpose only

QuickDrive™ saves 50% of washing time.

QuickDrive™

Reduce washing time by 50%* without compromising the cleaning performance.

* Based on internal testing (in accordance with IEC 60456-2010) of the WW9400B Cotton cycle with QuickDrive option compared to Cotton cycle without QuickDrive option. Result: Wash time reduced by 57% (87 mins to 37 mins). Results may vary depending on the actual usage conditions.

Smart, gentle washing

AI Ecobubble™

Enjoy more effective washing with AI Ecobubble™*. By creating bubbles that remove 24%** more soil even at low temperatures, you can save up to 70% energy*** and ensure up to 45.5% better fabric care****. AI Ecobubble™* also detects the fabric type and optimises the amount of bubbles, washing time, temperature and spin speed.

* AI Ecobubble™ is only activated when specific courses are selected, including Cotton, Synthetics and AI Wash with loads less than 2kg. ** Based on the Performance Lab Test report by Springboard Engineering on EMPA strips, comparing a normal detergent solution and bubble technology without mechanical action. Individual results may vary. *** Tested in accordance with IEC 60456-2010 / 4kg Wash Load / Super Eco Wash cold (WF80F5E5U4W) vs. Cotton 40°C without Eco Bubble (WF0702WKU). Individual results may vary. **** Based on EMPA test of 9kg model(WF906U4SAGD, Synthetics), With or without Bubble. Individual results may vary. ***** Each data collected from individual tests.

Optimised cleaning

AI Wash

Wash clothes thoroughly*, but gently with less water and detergent. AI Wash knows what to do with your laundry, even when you don't. Its 4 built-in sensors does all the thinking for you, working together to determine the optimum amount of water, detergent and rinses your load needs based on soil level and weight of your clothes.

The location of the Step 1: wash load, Step 2: water level, Step 3: fabric sensing, Step 4: soil level, and Step 5: detergent level sensors appears on the transparent washer in order. In Step 4 , AI changes the time depending on soil level and users can control it with SmartThings app. The location of the Step 1: wash load, Step 2: water level, Step 3: fabric sensing, Step 4: soil level, and Step 5: detergent level sensors appears on the transparent washer in order. In Step 4 , AI changes the time depending on soil level and users can control it with SmartThings app.
The location of the Step 1: wash load, Step 2: water level, Step 3: fabric sensing, Step 4: soil level, and Step 5: detergent level sensors appears on the transparent washer in order. In Step 4 , AI changes the time depending on soil level and users can control it with SmartThings app. The location of the Step 1: wash load, Step 2: water level, Step 3: fabric sensing, Step 4: soil level, and Step 5: detergent level sensors appears on the transparent washer in order. In Step 4 , AI changes the time depending on soil level and users can control it with SmartThings app.

* Based on an AI-created algorithm. Actual results may vary depending on individual use. Images are for illustrative purposes only.

Half the wash time

QuickDrive™

Spend less time washing. When activated, QuickDrive™ cuts wash times by up to 50% * without compromising the cleaning performance. Q-Bubble™ technology combines dynamic drum rotation with extra water shots to make abundant bubbles. With QuickDrive™, detergent can penetrate faster and clothes can be washed quickly and gently.

The powerful water is sprayed, bubbles are formed, and clothes are washed. The “50% time saving” text appears on the top of the washing machine. The powerful water is sprayed, bubbles are formed, and clothes are washed. The “50% time saving” text appears on the top of the washing machine.
The powerful water is sprayed, bubbles are formed, and clothes are washed. The “50% time saving” text appears on the top of the washing machine. The powerful water is sprayed, bubbles are formed, and clothes are washed. The “50% time saving” text appears on the top of the washing machine.

* Based on internal testing (in accordance with IEC 60456-2010) of the WW9400B Cotton cycle with QuickDrive option compared to Cotton cycle without QuickDrive option. Result: Wash time reduced by 57% (87 mins to 37 mins). Results may vary depending on the actual usage conditions. Images are for illustrative purposes only.

Intelligent washing

AI Control

Wash laundry easily and effectively with AI Control. It personalises washing by remembering your habits, suggesting cycles* and displaying timely information. The SmartThings App** offers advice on cycles, planning and troubleshooting. It also selects the ideal drying course for a wash cycle***.

The AI washer’s control panel displays the Cycle suggestion, Habits learning, Informative display and guide. The AI washer’s control panel displays the Cycle suggestion, Habits learning, Informative display and guide.
The AI washer’s control panel displays the Cycle suggestion, Habits learning, Informative display and guide. The AI washer’s control panel displays the Cycle suggestion, Habits learning, Informative display and guide.
The AI washer’s control panel displays the Cycle suggestion, Habits learning, Informative display and guide. The AI washer’s control panel displays the Cycle suggestion, Habits learning, Informative display and guide.

Intelligent washing

AI Control

Wash laundry easily and effectively with AI Control. It personalizes washing by remembering your habits, suggesting cycles* and displaying timely information. The SmartThings App** offers advice on cycles, planning and troubleshooting. And it selects the ideal drying course for a wash cycle***.

  • * Messages with cycle suggestions are displayed on a smartphone App. ** Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. *** Auto Cycle Link is only available when both the washer and dryer have AI Control and Wi-Fi connected. Images are for illustrative purposes only.
  • * Messages with cycle suggestions are displayed on a smartphone App. ** Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. *** Auto Cycle Link is only available when both the washer and dryer have AI Control and Wi-Fi connected. Images are for illustrative purposes only.

SmartThings at Home

Clothing Care

Tailored garment care

SmartThings Clothing Care* analyses your usage patterns** and external factors to make recommendations. It also creates customised clothing care cycles to suit your lifestyle***.

* Available on Android and iOS devices. A Wi-Fi connection is required. ** Stores user data, preferences and usage patterns to suggest the most useful options. *** The user will be solely responsible for any consequence(s) that may result, including but not limited to any damage or harm caused by incorrect information provided by the user.

Energy Usage

Efficient energy use. Smart savings.

SmartThings Energy* provides energy efficiency tips. It also monitors the energy consumption of appliances** in real-time and compares it to the previous month. With SmartThings Energy, you will also be alerted you if your monthly targets might exceed.

* Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. ** SmartThings Energy currently works with around 40 Samsung home appliances that are SmartThings enabled. These include washing machines, clothes dryers, dish washers, air conditioners, air purifiers, vacuum cleaners, ovens, hoods, cooktops, microwave, TVs (from June 2022) and energy meters.

Home Care

Smart maintenance. Easy upkeep.

Take care of your washer or dryer much more easily. SmartThings Home Care* notifies you when parts need replacing and helps troubleshoot problems. It also provides useful tips on using your appliance.

* Available on Android and iOS devices. A Wi-Fi connection is required.

Intelligent wash. Efficient clean.

Smart energy savings

AI Energy Mode

Monitor and reduce the washer’s energy use. AI Energy mode* lets you check the power consumption and estimates your electricity bill. For courses that operate in AI Energy mode** it reduces energy use by up to 70%*** using Ecobubble™ to wash with cool water instead of warm and extra cycle time.

The AI ​​Energy Mode for Washer is activated by checking the mode button to 'On' and selecting the device you want to run on your smartphone. After the cycle, the cleaning is complete with AI Energy Mode which saves 397 Wh (70%) of energy. Images shown are for illustration purpose. The AI ​​Energy Mode for Washer is activated by checking the mode button to 'On' and selecting the device you want to run on your smartphone. After the cycle, the cleaning is complete with AI Energy Mode which saves 397 Wh (70%) of energy. Images shown are for illustration purpose.
The AI ​​Energy Mode for Washer is activated by checking the mode button to 'On' and selecting the device you want to run on your smartphone. After the cycle, the cleaning is complete with AI Energy Mode which saves 397 Wh (70%) of energy. Images shown are for illustration purpose. The AI ​​Energy Mode for Washer is activated by checking the mode button to 'On' and selecting the device you want to run on your smartphone. After the cycle, the cleaning is complete with AI Energy Mode which saves 397 Wh (70%) of energy. Images shown are for illustration purpose.

* Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. ** Can be applied when the selected washing temperature is 20~40°C. *** Based on internal testing on the WW11BB944AGB model in normal usage conditions. Results: Power consumption without AI Energy Mode = 0.539 KWh. Power consumption with AI Energy Mode = 0.145 KWh. Results may vary depending on the actual usage conditions.

Optimised detergent

Auto Dispense

Get the best washing results* with less waste and effort. Auto Dispense automatically dispenses the right amount of detergent and fabric softener for each load. It has separate compartments for each, although both can be used for detergent, so there is no need to refill it after every wash**.

* Actual results may vary depending on individual use. ** Auto Dispense holds detergent for up to 1 month’s washing, based on 2~3 washes per week (5kg load/standard usage). May vary depending on the washing load and settings.

* Actual results may vary depending on individual use. ** Auto Dispense holds detergent for up to 1 month’s washing, based on 2~3 washes per week (5kg load/standard usage). May vary depending on the washing load and settings.

Deodorise with air

Air Wash

Keep clothes hygienically fresh, even without water and detergent. Air Wash technology deodorises your garments and bedding, so they always smell fresh. Unpleasant odours as well as bacteria are removed using just the power of heated air – no need for boiling water or costly and potentially harmful chemicals.

Reduces microplastic

Less Microfiber Cycle

Help to protect the environment by preventing clothes from shedding microplastics, which are discharged into the ocean. By optimising the motor’s revolution speed and washing intensiveness, the Less Microfiber cycle reduces the amount of microfiber released into the environment by up to 54%*.

* Based on testing by the Ocean Wise Plastics Lab using a 2kg load of 100% polyester hoodies, comparing the Synthetics cycle on a Samsung conventional model WW4000T and the Less Microfiber cycle on the WW7000B. Results may vary depending on the actual clothes and usage conditions. Images are for illustrative purposes only.

* Based on testing by the Ocean Wise Plastics Lab using a 2kg load of 100% polyester hoodies, comparing the Synthetics cycle on a Samsung conventional model WW4000T and the Less Microfiber cycle on the WW7000B. Results may vary depending on the actual clothes and usage conditions. Images are for illustrative purposes only.

Towels and doll is in the drum and washing takes 39 minutes with the powerful speed spray.

Super Speed

Cut your daily laundry time and get clothes thoroughly clean. Simply use Super Speed to wash a load in just 39 minutes*. Ecobubble™ technology ensures powerful cleaning, while the rinsing time is shortened using Speed Spray. And it accelerates the spin speed to quickly spin-dry clothes.

* Based on using Super Speed at the default settings with a 5kg load.

Steam is dispersed inside the washing machine and soak clothes in the drum.

Hygiene Steam

Give laundry an intensive and hygienic clean with hot water and steam. Hygiene Steam releases steam from the bottom of the drum. Hygiene Steam washes 99.9% of bacteria* and inactivate allergens derived from house dust mites**. Hygiene Steam cycle reduces exposure of house dust mites, cat, dog, grass pollen and fungi***.

* Based on the Intertek test report for the Hygiene steam course. Removes 99.9% of Staphylococcus aureus and Escherichia coli. Individual results may vary. ** Based on the Intertek test report for the Hygiene steam course. *** Based on The British Allergy Foundation (BAF) test report for the Hygiene Steam course, Allergy UK considers that this product will, in proper use, reduces exposure of house dust mites, cat, dog, grass pollen and fungi.

The washer motor with digital inverter technology gives a 10-year warranty.

Digital Inverter Technology

Enjoy efficiency and long-lasting performance with Digital Inverter Technology. It utilises strong magnets for a quiet and powerful performance with enhanced energy efficiency. It also provides exceptional durability, backed-up by the industry’s longest warranty* of 10 years on the motor.

* As at May 2022. The 10 year parts warranty is only applicable to the inverter motor.

Drum Clean+

Drum Clean+

Your clothes are only as clean as the machine you wash them in. Drum Clean+ removes dirt and up to 99.9%* of odour-causing bacteria from the drum without costly detergent, while a powerful water jet and fast spinning removes grime from around the door gasket. Your washer even notifies you when it’s time to clean**!

* Eliminates 99.9% of bacteria (Pseudomonas Aeruginosa) from the inside of the washer and removes dirt from the rubber gasket. Based on testing witnessed by Intertek of the Drum Clean + cycle. ** Provides a notification after every 40 cycles.

The Stay clean drawer opens. Light glitter and reveals a clean inside view.

StayClean Drawer

Avoid wasting detergent and avid the tedious task of cleaning the detergent drawer. The StayClean Drawer ensures that more detergent is washed away with a specially designed water flushing system. This reduces unsightly soap residue and keeps the tray cleaner.

Intensive cleaning removes any kinds of tough stains and bacteria in the most effective ways. Clothes with specks of dirt and stains are soaked in bubbles and become loosen easily.

Bubble Soak

Get dirty clothes spotlessly clean. The Bubble Soak function helps remove a wide variety of stubborn stains, like blood, tea, wine, make-up and grass. Clothes are thoroughly soaked in active bubbles, so dirt and stains are loosened and can be removed more effectively*.

* Tested in accordance with IEC 60456 5th edition / 8kg Wash Load / Bubble Soak Wash vs. Cotton 40/60°C, Synthetic 60°C, and Denim 40°C without Bubble Soak.

How to measure

Specifications

  • Washing Capacity

    12.0 kg

  • Bubble technology

    EcoBubble™

  • VRT

    VRT+

  • Physical specification

    600 x 850 x 695 mm

  • Net Weight

    84 kg

  • Washing Capacity (kg)

    12.0 kg

  • Drying Capacity (kg)

    8.0 kg

  • Body colour

    Black

  • Door

    Tempered Glass Door

  • Panel Display

    AI Control

  • Water Efficiency (WELS)

    4 tick

  • AI Control

    Yes

  • AI Wash

    Yes

  • AI EcoBubble

    Yes

  • QuickDrive

    Yes

  • Spin Speed

    1400 rpm

  • Bubble Soak

    Yes

  • Bubble technology

    EcoBubble™

  • Motor

    DIT

  • VRT

    VRT+

  • Auto Dispense

    Yes

  • Language Setting

    Yes

  • Smart Things

    Yes

  • Child Lock

    Yes

  • Delay End

    Yes

  • Door Lock

    Yes

  • Drum Clean+

    Yes

  • Drum type

    Swirl

  • Hot/Cold Water Inlet

    Cold

  • Intensive

    Yes

  • My Cycle

    Yes

  • Pre Wash

    Yes

  • Quick Wash

    Yes

  • StayClean Drawer

    Yes

  • Steam

    Yes

  • Super Speed

    Yes

  • Time Dry

    Yes

  • 59' Wash+Dry

    Yes

  • Speed Wash+Dry

    Yes

  • AI Wash

    Yes

  • Air Wash

    Yes

  • Bedding

    Yes

  • Cloudy Day

    Yes

  • Colours

    Yes

  • Cotton

    Yes

  • Delicates

    Yes

  • Drain/Spin

    Yes

  • Drum Clean+

    Yes

  • E Cotton

    Yes

  • Less Microfiber

    Yes

  • Outdoor

    Yes

  • Rinse + Spin

    Yes

  • Shirts

    Yes

  • Silent Wash

    Yes

  • Super Eco Wash

    Yes

  • Super Speed

    Yes

  • Synthetics

    Yes

  • Towels

    Yes

  • Wash+Dry

    Yes

  • Wool

    Yes

  • Cotton Dry

    Yes

  • Synthetics Dry

    Yes

  • 15' Quick Wash

    Yes

  • Hygiene Steam

    Yes

  • Net Dimension (WxHxD)

    600 x 850 x 695 mm

  • Net Weight

    84 kg

  • Gross Dimension (WxHxD)

    680 x 890 x 784 mm

  • Gross Weight

    88 kg

  • WiFi Embedded

    Yes

  • SmartThings App Support

    Yes

Reviews

Bespoke AI Washer Dryer 12kg + 8kg

3.8

Recommended by 78% of customers.

Write a review
5 stars 60%
4 stars 6%
3 stars 11%
2 stars 3%
1 stars 20%
Features 2.0
Performance 2.5
Design 3.0
AI Review Summary
  • The Samsung washer dryer has a large capacity and smart features like AI Wash and auto-dispense that customers find effective and quiet.
  • Some users have experienced issues with water leakage, pump failure, and malfunctioning main boards soon after purchase.
  • The reliability and durability of the product are concerns that should be carefully considered.
AI-generated from customer ratings & reviews, and may include incentivized reviews.

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35 Reviews

Valerie
1 (9,999)

2025-09-02

Singapore

Capacity : 12+8 kg | Colour : Black
1 (9,999)
I bought this Samsung washer dryer directly from the official Samsung online store, expecting quality and reliability. Unfortunately, the experience has been extremely disappointing. The unit was delivered faulty on Day One – water leakage started immediately after installation. Instead of resolving this quickly, the delivery team insisted there was no problem and told me to call the warranty hotline. Within 30 minutes of delivery, I had to report a defect, yet I was made to go through the entire warranty process. The technician only came days later and said a one-to-one replacement required an “appeal,” which makes no sense for a brand-new, defective product. I had to repeat myself to multiple customer service staff who could not provide clear answers or escalation channels. My request for urgency and a manager call-back was completely ignored. For such a reputable brand, I expected better quality control, accountability, and customer service. Delivering a faulty product and making the customer go through a painful appeal process for replacement is unacceptable. I hope Samsung improves its QC and escalation process—because right now, I cannot recommend this washer dryer or the Samsung online purchase experience
[D] Alternative Text [D] Alternative Text
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)
wind111
3 (9,999)

2024-07-20

Capacity : 12+8 kg | Colour : Black
3 (9,999)
[This review was collected as part of a promotion.] My new Samsung Bespoke Washing Machine has leaked water (every time it is washing clothes) since it was delivered and installed by the Samsung supplier. Communicating with Samsung 'off shore call centre'? told me the serial number was on the front of the Washer. Mine is on the back and they expect me (an 81 year old) to lift off the Bespoke Dryer, move out the washer and find the serial number. I was told the Service team would not come out without knowing the serial number. They also wanted me to sign an In-Home Repair form with multiple clauses/topics which I refused to sign, as far as I am concerned if the machine requires internal repairs, I WANT IT REPLACED WITH A NEW MACHINE.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
PW Clifford
5 (9,999)

2023-09-06

Capacity : 12+8 kg | Colour : Black
5 (9,999)
[This review was collected as part of a promotion.] I bought the bespoke washer, 12 KG bubble wash and the 9KG bespoke dryer three months ago. I have done over 162 loads already, and it has changed our lives, no longer tied to the laundry. It has remote control. Everything is washed and dried. No more waiting for days or even a week for things to dry before you can wear them. We can do a whole weeks worth of washing and drying several loads in less than a day it’s fantastic. Everything comes up fluffy and bouncy as good as new and I’m amazed at how white our whites are with the bubble wash. Just tell it what you are washing & the AI technology takes care of the rest. I can definitely recommend these two products for anyone wishing to “sea change” their daily humdrum laundry routines.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Rose Vinalon
2 (9,999)

2026-07-02

Capacity : 12+8 kg | Colour : Black
2 (9,999)
Was a bit disappointed with the product and customer service as well. I started contacting last May because the washing machine has an annoying buzzing noise inside the detergent drawer, after reporting the issue a couple of times they sent a techinician saying that i need to pay $450 for the replacement of the motor. The washer is only 1yr old. I paid almost 1,600 for this unit. Its just a waste of money, time and effort to report the issue and i will ended up paying a huge amount for some replacement parts?
Helpful?
Originally posted on Samsung Australia
Mishi
5 (9,999)

2024-01-24

Capacity : 12+8 kg | Colour : Black
5 (9,999)
This machine is actually more beautiful in person then the photos show. There’s nothing like it on the market. The automatic dispenser is the best feature! One less step actually makes quite a difference. The app is pretty useful, you can personalise your wash cycle to what you need and it alerts when the cycle is complete. You can also check the washing process. Washing clothes wonderfully. All round great machine and very happy with my purchase. Samsung! You’ve done it again!
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Alfa
5 (9,999)

2024-04-26

Capacity : 12+8 kg | Colour : Black
5 (9,999)
[This review was collected as part of a promotion.] The price of this item is what sold it for me personally. Form the quality build and brand name I have always trusted. I did not hesitate to pre-order this washer. I am very excited for the delivery to our new home. To be honest, we are decking out our new place with as much Samsung products as possible. The interoperability of the tech, being user friendly and easy access to my phone with app's. It all makes me feel up to date and breath just a little bit easier.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Careful Consumer
4 (9,999)

2023-08-06

Capacity : 12+8 kg | Colour : Black
4 (9,999)
[This review was collected as part of a promotion.] One week ago I took delivery of this beautiful washer, so I’ll start there. Unpacking & installation was left to us, which was disappointing & could be an issue for many customers. However the operating directions were easy to follow, but downloading the App & linking the machine details took some persistence due to errors on the App. The machine laundry results are 10 out of 10, though I can’t easily change between detergent dispenser compartments 1& 2.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Laundryslave
1 (9,999)

2025-01-17

Capacity : 12+8 kg | Colour : Black
1 (9,999)
Auto dispenser stopped working within 8 months. Considering this was why I bought it I’m pretty angry! Leaks from door often and randomly, even when I check it’s shut properly. Should have stuck with previous brand that never failed! Never been happy with the quality of the wash. Have tried so many cycles. I bought a 12kg washer because I obviously have a lot of washing and this machine has been such a disappointment. Will not buy Samsung again.
Helpful?
Originally posted on Samsung Australia
DB01
1 (9,999)

2025-04-02

Capacity : 12+8 kg | Colour : Black
1 (9,999)
Pathetic washing mashine. Started using it and after washing my all the branded clothes were seen having holes within it and while spinning huge banging sound and also after few months water start getting leaked from the door and the rubber door seal came out and samsung not even fixing this as the product is within warranty. Worst product i have ever experienced. Never buy this product. Hardware is all plastic and of cheap quality.
Helpful?
Originally posted on Samsung Australia
TJM84
5 (9,999)

2025-01-19

Capacity : 12+8 kg | Colour : Black
5 (9,999)
[This review was collected as part of a promotion.] This machine is a great size and has many great features. Once you learn how to use the settings it is super easy to use and it remembers your most used cycle. It is quiet whilst in use and washes the clothes to a high standard of clean. It is very large so if you only have a small space go for the smaller size down. Remember to read the manual as it is confusing as to which section takes the wash liquid vs the softener.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Smelly cloths
1 (9,999)

2025-04-03

Capacity : 12+8 kg | Colour : Black
1 (9,999)
AI is a waste of time, it does nothing, just shortens run time. Auto dispenser doesn't work. All cloths come out smelling bad. I have been through the manual 100 time, flushed the system ever few days, have to water down laundry detergent changed ever setting. I will never buy a Samsung washing machine again after having 3 in a row over 15 years. This machine is not worth it buy something else.
Helpful?
Originally posted on Samsung New Zealand
LouEgg
5 (9,999)

2024-04-10

Capacity : 12+8 kg | Colour : Black
5 (9,999)
[This review was collected as part of a promotion.] I have had this machine for 6 months and it has performed very well. I love the jingle that ends each cycle. The mobile app is excellent so I can be anywhere and check how much time is left. The cycle options available are also excellent with washing clean and fresh. Also the liquid dispenser has saved a large amount of detergent. Very quiet while working.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
DontGoThere
1 (9,999)

2025-11-13

Capacity : 12+8 kg | Colour : Black
1 (9,999)
not even 18 months old and leaks water everywhere, sound has gone and something in the back snapped some time ago. Support are absolutely hopeless, they are based in the Philippines and you will get transferred to many people who all ask the same questions and support goes nowhere. this alone would make me not buy Samsung again.
Helpful?
Originally posted on Samsung Australia
Simford
5 (9,999)

2023-09-06

Capacity : 12+8 kg | Colour : Black
5 (9,999)
[This review was collected as part of a promotion.] A washing machine that does the job. It is intelligent, where it will keep working and ensuring no damage happens. Simple put a load in, select a cycle and leave it up to the machine to finish. The quick cycles does a very very good job, so you can only imagine how the specific cycle will run.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Jols
4 (9,999)

2024-04-23

Capacity : 12+8 kg | Colour : Black
4 (9,999)
[This review was collected as part of a promotion.] So far it's been working like a treat. The Samsung AI washing machine optimizes wash cycles based on load size and fabric type and we think it helps with efficient cleaning and conserving energy. The 12kg capacity is great for large loads, and overall it is easy to use.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Tazim
3 (9,999)

2024-05-09

Nairobi, Kenya

Capacity : 12+8 kg | Colour : Black
3 (9,999)
Good product but with the price it does not include a bleach dispenser. For the smart Things control their is no way of turning OFF the model from the app. Someone would think that with the cost of the model, these features should be naturally integrated.
I recommended this product.
Helpful?

Features

3 (9,999)

Performance

4 (9,999)

Design

5 (9,999)
Neeraz
5 (9,999)

2025-01-26

Capacity : 12+8 kg | Colour : Black
5 (9,999)
[This review was collected as part of a promotion.] Bought this 3 nonths ago. Love so many things about it specially that I can control and view from app, auto dispensing of detergent and softner, surprisingly quite for a washing machine and on 1400 rpm spin the close comes out almost dry.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
EonL
5 (9,999)

2024-10-23

Capacity : 12+8 kg | Colour : Black
5 (9,999)
[This review was collected as part of a promotion.] This 12kg BESPOKE BubbleWash™ Smart Front Load Washer with AI Wash and Auto Dispense has been a fantastic addition to my home. The design is sleek and modern, blending seamlessly into my laundry room. The capacity is perfect for large loads, which is a game changer for a busy household. The AI Wash feature is impressive—it adjusts the wash cycle automatically based on the load size and dirt level, ensuring optimal cleaning every time. The Auto Dispense function saves time by automatically measuring the right amount of detergent and softener, so I don’t have to worry about over or under dosing. Clothes come out fresh and clean, and I’ve even noticed a reduction in detergent usage. Another highlight is how quiet this machine is, even during the spin cycle. It's packed with smart features like remote control via the app, which makes laundry more convenient, especially when I'm multitasking around the house. Overall, I’m really pleased with this washer. It's efficient, user-friendly, and designed with thoughtful features that make laundry less of a chore.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Megasxrl007
5 (9,999)

2025-11-10

Capacity : 12+8 kg | Colour : Black
5 (9,999)
I bought the machine last month and so far, I'm happy with the results, no noise, machine communication with you via Samsung smart view together with the tv notification are good and I love it. Plus, 20years warrantee
I recommended this product.
Helpful?
Originally posted on Samsung South Africa
Samantha k
5 (9,999)

2024-04-03

Capacity : 12+8 kg | Colour : Black
5 (9,999)
[This review was collected as part of a promotion.] I got this last year and it's a life saver. The quick wash is great and it will even fit a quilt in it without struggling. It will remember my previous wash cycles without me having to set it each time.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
AliAl
5 (9,999)

2024-06-04

Capacity : 12+8 kg | Colour : Black
5 (9,999)
[This review was collected as part of a promotion.] I got it today, and used it, I like how the AI recommends it and Auto. Also I liked how there is a features in app also gives you notification. So far this id the best machine I got.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Constantine
1 (9,999)

2024-10-17

Capacity : 12+8 kg | Colour : Black
1 (9,999)
Do not buy this wachine machine. Waste of money. It’s auto dispense and it doesn’t intake softener at all and just a small amount of detergent in each wash cycle.
Helpful?
Originally posted on Samsung Australia
iLoveCake
5 (9,999)

2024-08-01

Capacity : 12+8 kg | Colour : Black
5 (9,999)
[This review was collected as part of a promotion.] The machine works really well, has heaps of great cycle options and is large enough to clean my king bedding. I'm happy with my purchase :)
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Azzzzza
5 (9,999)

2024-08-16

Capacity : 12+8 kg | Colour : Black
5 (9,999)
[This review was collected as part of a promotion.] Easy to use and everything comes out clean. No issues so far. Smarthings integration is very easy. Show current cycle and energy used.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
N ickname
5 (9,999)

2023-07-27

Capacity : 12+8 kg | Colour : Black
5 (9,999)
2kg BESPOKE BubbleWash™ Smart Front Load Washer with AI Wash and Auto Dispense - Black WW12BB944DGB(WW12BB944DGBSA)
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Hurry
1 (9,999)

2024-07-02

Capacity : 12+8 kg | Colour : Black
1 (9,999)
I bought this washing machine 2 months ago and I regret because it’s leaking don’t buy it
Helpful?
Originally posted on Samsung Australia
Dhanpreet
3 (9,999)

2024-07-09

Capacity : 12+8 kg | Colour : Black
3 (9,999)
[This review was collected as part of a promotion.] Some times its hard to start it. there is no indication of power on or off on the dispal
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Bouncyknight
5 (9,999)

2024-10-13

Capacity : 12+8 kg | Colour : Black
5 (9,999)
[This review was collected as part of a promotion.] Bought this a couple weeks ago, made my life so much easier. Cheers Samsung No.1 brand
I recommended this product.
Helpful?
Originally posted on Samsung Australia
MEM WP
5 (9,999)

2024-11-16

Capacity : 12+8 kg | Colour : Black
5 (9,999)
[This review was collected as part of a promotion.] Awesome product with smart AI connect make it even better. Easy and simple to use.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Jonesy872
5 (9,999)

2024-08-28

Capacity : 12+8 kg | Colour : Black
5 (9,999)
[This review was collected as part of a promotion.] Super quiet, super efficient, super quality. Outstanding compared to competitors.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Kieran1111
5 (9,999)

2024-08-13

Capacity : 12+8 kg | Colour : Black
5 (9,999)
[This review was collected as part of a promotion.] Wicked aesthetics, super easy to use. Cleaning functions are intuitive.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Lone Wolf
3 (9,999)

2023-09-15

Capacity : 12+8 kg | Colour : Black
3 (9,999)
Why do it not come with water hoses ??? Had to go buy separate
Helpful?
Originally posted on Samsung Australia
Hapipi
5 (9,999)

2024-08-26

Capacity : 12+8 kg | Colour : Black
5 (9,999)
I bought this 2 years ago and I'm very happy with the machine
Helpful?
Originally posted on Samsung South Africa
Malizo
5 (9,999)

2025-11-07

Rustenburg

Capacity : 12+8 kg | Colour : Black
5 (9,999)
I bought this machine in May and I enjoy doing my laundry.
I recommended this product.
Helpful?
Originally posted on Samsung South Africa
Becks
5 (9,999)

2025-10-10

Johannesburg

Capacity : 12+8 kg | Colour : Black
5 (9,999)
Prefect addition to my household & great features!
I recommended this product.
Helpful?
Originally posted on Samsung South Africa

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