How to resolve Water Leaking/Dripping from the Dispenser

Last Update Date : Apr 05. 2018

It is normal for the water dispenser to leak a few drops (less than 1cc) of water after being used. You may also notice water dripping after dispensing crushed ice. This is also normal because tiny pieces of shaved ice stick in or around the ice chute. As the ice melts it drips down in the dispenser area. 

Newly installed units can take up to 24 hours to cool down completely. Especially during this time, the plastic water tank contracts and expands as the temperature changes. In addition, when room temperature water enters the cold water tank it can expand and contract. This can also cause a drip from the dispenser.

How to resolve Water Leaking/Dripping from the Dispenser

Note: During summer months, water pipes can get hot and warm the water in the cold supply pipes. When this happens, the water can be at above room temperature. 

If the dispenser has a steady drip, it may be caused by air in the water line or an improper water line connector installation after door removal. If the water filter was recently replaced, dripping from the dispenser may occur because air is trapped in the water filter.

How to resolve Water Leaking/Dripping from the Dispenser

Please be reminded of the following:

● Water drips because air remains inside of water system

● In most of cases, in order to get the refrigerator into the house, refrigerator doors must be removed; when they are reinstalled, air can get inside of water hoses

● If your water dispenser leaks a few drops of water after usage, it is functioning properly

● If your refrigerator has been just installed, and there is water leaking from the water dispenser, you may have air in the system; dispense approximately 10 liters of water to dissipate any air in the system

If the dispenser is dripping excessively, follow the troubleshooting steps below: 

1 Let the refrigerator cool for a full 24 hours after installation.
2 Then, dispense 2-3 gallons of water.
3 If the drip stops, there was air in the water line which is normal upon installation. However, if the drip continues, remove the water filter and dispense one more gallon of water.
4 Re-install the water filter. If the dripping stops, there was air trapped in the filter housing. If the dripping continues, the unit may require service. You may call Samsung Customer Care to inquire about the warranty and service booking procedures for your unit.

Thank you for your feedback!

Not finding what you're looking for? We're here to help.



Tweet us, 8am-5pm, 7 days a week.


Comment on our page between, 8am-5pm,
7 days a week.

Live Chat

Live Chat support with a Samsung product expert


We will aim to respond within 24 hours for general inquiry or technical support

Track Your Repair

Check the status of your repair with Samsung

Smart Simulator

A new way to get the answers you want.
Incredible technology with even more amazing support.
The Samsung Interactive guide is the latest and greatest way to get the support you need, when you want.

Escalation to the CEO's Office

Contact the dedicated CEO's Office for any suggestions on how Samsung can assist you better

Online Service Request

Welcome to Cyber Service


General Inquiries

24 hours a day / 7 days a week
0860 726 7864

Samsung Pay

24 hours a day / 7 days a week
0860 726 623

* For any printer related enquiries please visit the HP website .

Support Centre

Samsung Support Centres

Find out more on how you can get face-to-face support.

Smart Service

Samsung SMART SERVICE allows you to experience a whole range of services, right here at our Samsung Experience Store!

Contact Us