What can we do for you?

What can we do for you What can we do for you What can we do for you

Product Support

Live Chat

Mon – Fri 08h00 – 20h00
Saturday 08h00 – 13h00
Public Holidays 08h00 – 20h00
Closed on Sundays, 25 & 26 Dec and 1 Jan
Start chat

Email Support

Send an email, and get a next response.
Message us

Phone Support

Call to speak to a customer service rep.

South Africa

0860 726 7864
Mon – Fri 08h00 – 20h00
Saturday 08h00 – 13h00
Public Holidays 08h00 – 20h00
Closed on Sundays, 25 & 26 Dec and 1 Jan

Business / IT Products Extended Warranty

0860 726 222
Mon – Fri 08h00 – 17h00

If you are unable to find the specific information you are looking for on our web pages, please call us. We will find it for you.

Show More +Show Less -

More Help

General Questions

Please e-mail us with any questions or feedback about our website.
E-mail Samsung


Voice of Customer

Our customer service team is always willing to answer your proposal concerning Samsung Service. Your message will be promptly handled under the direct supervision of our executive management.
Email: zaservice@samsung.com


Report Fraud

Report any fraudulent activities anonymously.
Email: africa.audit@samsung.com
Contact us on 0115491677

Corporate Citizenship

Please e-mail all social development proposals and donation requests to:
ssa.cc@samsung.com