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Samsung mobile Service & Support

North America

North America Samsung mobile Service & Support
Country Contact Center ☎ Web Site Subsidiaries office address
CANADA 1-800-SAMSUNG(726-7864)

Smart Tutor (Remote Service) Support

www.samsung.com/ca/support (English)
http://www.samsung.com/ca_fr/support (French)
Samsung Electronics Canada Inc., Customer Service 55 Standish Court Mississauga, Ontario L5R 4B2 Canada
U.S.A- Consumer Electronics 1-800-SAMSUNG(726-7864)

Smart Tutor (Remote Service) Support

www.samsung.com/us/support Samsung Electronics America, Inc. 85 Challenger Road Ridgefield Park, NJ 07660
U.S.A- Mobile Phones [HHP] 1-888-987-HELP(4357) www.samsung.com/us/support Samsung Mobile, 1000 Klein Rd, Plano, TX 75074

Latin America

Latin America Samsung mobile Service & Support
Country Contact Center ☎ Web Site Subsidiaries office address
MEXICO 01-800-SAMSUNG(726-7864)

Smart Tutor (Remote Service) Support

www.samsung.com/mx/support General Mariano Escobedo 476 Piso 8
Col. Anzures
Delegación Miguel Hidalgo, Distrito Federal
CP 11590
ARGENTINE 0800 333 3733 www.samsung.com/ar/support San Martin 627 3rd Floor - 1004 - Ciudad de Buenos Aires - Argentina
URUGUAY 000 405 437 33 www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
PARAGUAY 009 800 542 0001 www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
BRAZIL 0800-124-421 (Demais cidades e regiões)
4004-0000 (Capitais e grandes centros)

Smart Tutor (Remote Service) Support

www.samsung.com/br/support Av. Maria Coelho Aguiar 215, BLOCO D 2 Andar Sao Paulo SP, Brazil, 05805-000
CHILE 800-SAMSUNG(726-7864)
[HHP] 02-24828200
www.samsung.com/cl/support Samsung Electronics Chile LTDA. Avda. Americo Vespucio Sur 100, Oficina 102 Las Condes, Santiago, Chile
BOLIVIA 800-10-7260 www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
SAMSUNG ELECTRONICS CHILE LIMITADA - SUCURSAL BOLIVIA
Av. Hernando Siles Calle 10. Edificio SESA Piso 5, La Paz- Bolivia
COLOMBIA 01 8000 112 112
Bogotá 600 12 72
www.samsung.com/co/support Cra 7 No. 113 -43 Bogotá - Colombia
COSTA RICA 0-800-507-7267 www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
Complejo Corporativo Plaza Tempo, contiguo al Hospital CIMA, Escazú, Segundo Piso del Oficentro, San José, CR.
DOMINICA 1-800-751-2676 www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
Av. Sarasota #39, Suite 701 Sarasota Center, Santo Domingo, República Dominicana
ECUADOR 1-800-10-7267 www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
Av. Rodrigo Chávez González Parque Empresarial Colón, Edif. Corporativo II 3er Piso, Ofic. 301 - 304 Guayaquil - Ecuador
EL SALVADOR 800-6225 www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
Edificio Avante, Oficina 3-12., Samsung Electronics., Urb. Madre Selva 3., Calle Llama del Bosque Poniente., Pasaje “S”, Lotes 15 y 17., Antiguo Cuscatlan, La Libertad.
GUATEMALA 1-800-299-0013 www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
5ta avenida 5-55 zona 14, edificio Europlaza, torre II, oficina 1503, ciudad de Guatemala
HONDURAS 800-27919267 www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
N/A
JAMAICA 1-800-234-7267 www.samsung.com/latin/support N/A
NICARAGUA 001-800-5077267 www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
N/A
PANAMA 800-7267 www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
Boulevard Punta Pacífica Ave., Building Torre de las Américas, C Tower, 23rd Floor
PERU 0-800-777-08
Desde celulares por favor llamar al número 336 8686
www.samsung.com/pe/support Av.Rivera Navarrete 501, piso 9 Edificio Capital San Isidro Lima 27 Peru
PUERTO RICO 1-800-682-3180 www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
N/A
TRINIDAD
& TOBAGO
1-800-SAMSUNG(726-7864) www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
N/A
VENEZUELA 0-800-100-5303 www.samsung.com/ve/support Av. Blandin con Santa Teresa de Jesús, Centro Comercial San Ignacio, Torre Kepler, Piso 1, Oficina 01-06, Chacao, Caracas - Venezuela

Europe

Europe Samsung mobile Service & Support
Country Contact Center ☎ Web Site Subsidiaries office address
AUSTRIA 0810 - SAMSUNG (7267864, € 0.07/min) www.samsung.com/at/support Samsung Electronics Austria Gmbh Praterstrasse 31, 1020 Vienna, Austria
BELGIUM 02-201-24-18

Smart Tutor (Remote Service) Support

www.samsung.com/be/support (Dutch)
www.samsung.com/be_fr/support (French)
Samsung Electronics Benelux B.V.
Airport Plaza, Geneva Building
Leonardo Da Vincilaan 19
1831 Diegem
België
BOSNIA 051 331 999 www.samsung.com/support Samsung Electronic Adriatic (SEAD Business Unit), Zagreb Branch office Radnicka 37b, Zagreb, Croatia
BULGARIA 07001 33 11 , share cost tariff www.samsung.com/bg/support Sofia 1784 Tzarigradsko shausse blvd., 115K Hermes park, European Trade Center, Building B, Floor 7, Sofia, Bulgaria.
CROATIA 062 SAMSUNG (062 726 786) www.samsung.com/hr/support Samsung Electronic Adriatic (SEAD Business Unit), Zagreb Branch office Radnicka 37b, Zagreb, Croatia
CZECH 800 - SAMSUNG (800-726786)

Smart Tutor (Remote Service) Support

www.samsung.com/cz/support Samsung Electronics Czech and Slovak, s.r.o. V Parku 2343/24, 148 00 - Praha 4
DENMARK 70 70 19 70 www.samsung.com/dk/support Sydhavnsgade 18, København SV, DK-2450 , Denmark
FINLAND 030-6227 515 www.samsung.com/fi/support Vaisalantie 4, 02130, Espoo, Finland
FRANCE 01 48 63 00 00

Smart Tutor (Remote Service) Support

www.samsung.com/fr/support Samsung Service Consommateurs - BP 50116 - 95950 ROISSY CDG CEDEX
GERMANY 0180 6 SAMSUNG bzw.
0180 6 7267864*
[HHP] 0180 6 M SAMSUNG bzw.
0180 6 67267864*
(*0,20 €/Anruf aus dem dt. Festnetz, aus dem Mobilfunk max. 0,60 €/Anruf)

Smart Tutor (Remote Service) Support - 08005121213

www.samsung.com/de/support Samsung Electronics GmbH, Am Kronberger Hang 6, 65824 Schwalbach/Taunus
CYPRUS 8009 4000 only from landline www.samsung.com/gr/support Samsung Electronics Hellas S.A., 280 Kifissias Avenue, Halandri 15232, Athens, Greece
GREECE 80111-SAMSUNG (80111 726 7864) only from land line
(+30) 210 6897691 from mobile and land line

Smart Tutor (Remote Service) Support

HUNGARY 06-80-SAMSUNG(726-7864)

Smart Tutor (Remote Service) Support

www.samsung.com/hu/support Samsung Electronics Hungarian Co. Ltd.
Gateway Office Park, I torony H-1138 Budapest, Dunavirag utca 2.
ITALIA 800-SAMSUNG(726-7864)
[HHP] 800.Msamsung (800.67267864)
www.samsung.com/it/support Samsung Electronics Italia S.p.A Via C. Donat Cattin, 5 20063, Cernusco Sul Naviglio (MI)
LUXEMBURG 261 03 710 www.samsung.com/support Samsung Electronics Benelux B.V.
Airport Plaza, Geneva Building
Leonardo Da Vincilaan 19
1831 Diegem
België
MONTENEGRO 020 405 888 www.samsung.com/support Samsung Electronic Adriatic (SEAD Business Unit), Belgrade Branch office Omladinskih Brigada 90v, Novi Beograd, Serbia
NETHERLANDS 0900-SAMSUNG (0900-7267864) (€ 0,10/Min)

Smart Tutor (Remote Service) Support

www.samsung.com/nl/support Samsung Electronics Benelux B.V. Olof Palmestraat 10, Delft postbus 681, 2600 AR Delft
NORWAY 815 56480 www.samsung.com/no/support Karenslyst Allé 57, Postboks 364, Skøyen, N- 0213 Oslo, Norway
POLAND 0 801-172-678* lub +48 22 607-93-33 **
[HHP] 0 801-672-678* lub +48 22 607-93-33**
*(całkowity koszt połączenia jak za 1 impuls według taryfy operatora)
** (koszt połączenia według taryfy operatora)
www.samsung.com/pl/support SAMSUNG ELECTRONICS POLSKA Sp. z. o. o., ul. Marynarska 15, 02-674 Warszawa, Polska
PORTUGAL 808 20-SAMSUNG(808 20 7267) www.samsung.com/pt/support SAMSUNG ELECTRONICA PORTUGUESA, Lagoas Park - Edificio 5B - Piso 0, 2740-298 Porto Salvo, Portugal
ROMANIA 08008 SAMSUNG (08008 726 7864)
TOLL FREE No.
www.samsung.com/ro/support SAMSUNG Electronics Romania, Platinum Business and Convention Center, 172 - 176 Bucharest - Ploiesti Street, Building A, 5th floor, Sector 1, Zip code 013686, Bucharest, Romania
SERBIA 011 321 6899 www.samsung.com/rs/support Samsung Electronic Adriatic (SEAD Business Unit), Belgrade Branch office Omladinskih Brigada 90v, Novi Beograd, Serbia
SLOVAKIA 0800 - SAMSUNG(0800-726 786) www.samsung.com/sk/support Samsung Electronics Czech and Slovak, s.r.o., GBC IV, Galvániho 17/C, 821 04, Bratislava
SPAIN 902172678

Smart Tutor (Remote Service) Support

www.samsung.com/es/support (for Wty Card) SAMSUNG ELECTRONICS IBERIA, S.A.U. P,O. Box 1086 28108 Alcobendas (Madrid)
(Real address) Samsung Electronics Iberia, S.A, Parque Empresarial Omega, Edificio C, Avda de Barajas 32 - 28108 Alcobendas (Madrid) Spain
SWEDEN 0771 726 7864 (SAMSUNG)

Smart Tutor (Remote Service) Support

www.samsung.com/se/support Samsung Electronics Nordic AB, Box 1235 Torshamnsgatan 27 Kista, Sweden SE-16428
SWITZERLAND 0848 - SAMSUNG(7267864, CHF 0.08/min) www.samsung.com/ch/support (German)
www.samsung.com/ch_fr/support (French)
Samsung Electronics Switzerland GmbH, Binzallee 4, 8055 Zürich
U.K 0330 SAMSUNG (7267864)

Smart Tutor (Remote Service) Support

www.samsung.com/uk/support Samsung Electronics U.K. Ltd. Customer Care CentrePO Box 479 GATESHEAD NE9 9BJ United Kingdom
EIRE 0818 717100 www.samsung.com/ie/support Samsung Electronics U.K. Ltd. Customer Care CentrePO Box 479 GATESHEAD NE9 9BJ United Kingdom
LITHUANIA 8-800-77777 www.samsung.com/lt/support Ukmerges pr.369A, Vilnius, LT-12142d, Lithuania
LATVIA 8000-7267 www.samsung.com/lv/support Duntes iela 6, Riga ,LV-1013, Latvia
ESTONIA 800-7267 www.samsung.com/ee/support Tammsaare tee 47, Tallinn, EE-11316, Estonia

CIS

CIS Samsung mobile Service & Support
Country Contact Center ☎ Web Site Subsidiaries office address
RUSSIA 8-800-555-55-55

Smart Tutor (Remote Service) Support

www.samsung.com/ru/support 117105 Россия, Москва, Варшавское шоссе д.26
GEORGIA 0-800-555-555 www.samsung.com/support 2nd fl. Kalasi Business Center, K. Abkhazi str.25, Tbilisi, 0105, Georgia.
ARMENIA 0-800-05-555 www.samsung.com/support 2nd fl., American University Business Center, Aleq Manukyan 9, Yerevan, 0015 Armenia
AZERBAIJAN 088-55-55-555 www.samsung.com/support 14th fl., Caspain Plaza Bldg. 3, Jafar Jabbarli Str. 44, Baku, AZ1065, Republic of Azerbaijan
KAZAKHSTAN 8-10-800-500-55-500(GSM: 7799) www.samsung.com/support 050000, 31 Nauryzbay Batyr Str., Almaty, Republic of Kazakhstan
UZBEKISTAN 8-10-800-500-55-500 www.samsung.com/support 100-084 International Business Center,107B,Amir Temur str., Tashkent,Uzbekistan
KYRGYZSTAN 00-800-500-55-500 www.samsung.com/kz_ru/support 750000 2th floor, 75/1 Toktogula str. Bishkek, Kyrgyz Republic
TADJIKISTAN 8-10-800-500-55-500 www.samsung.com/support
MONGOLIA +7-800-555-55-55 www.samsung.com/support Suite #306, 3F, Azmon Center, Enkhtaivan Avenue-50, Sukhbaatar district-1, Ulaanbaatar, Mongolia
UKRAINE 0-800-502-000

Smart Tutor (Remote Service) Support

www.samsung.com/ua/support (Ukrainian)
www.samsung.com/ua_ru/support (Russian)
L'va Tolstogo st., 57 Kiev 01032, Ukraine
BELARUS 810-800-500-55-500 www.samsung.com/support 220123, Республика Беларусь, Минск, ул. Веры Хоружей д.25, корпус 3, офис 1001
MOLDOVA 0-800-614-40 www.samsung.com/support Zhylianska st., 75A Kiev 01032, Ukraine

Asia Pacific

Asia Pacific Samsung mobile Service & Support
Country Contact Center ☎ Web Site Subsidiaries office address
AUSTRALIA 1300 362 603

Smart Tutor (Remote Service) Support

www.samsung.com/au/support Samsung Electronics Australia 8 Parkview Drive, Homebush Bay NSW 2127, Australia
NEW ZEALAND 0800 SAMSUNG (0800 726 786) www.samsung.com/nz/support Samsung Electronics New Zealand, 24 The Warehouse Way, Northcote, Auckland 0627
CHINA 400-810-5858

Smart Tutor (Remote Service) Support

www.samsung.com/cn/support 100102 北京市朝阳区利泽中二路二号B座三层(望京科技园内) 三星电子(北京)技术服务有限公司
HONG KONG (852) 3698 4698 www.samsung.com/hk/support (Chinese)
www.samsung.com/hk_en/support (English)
22/F Elite Centre, 22 Hung To Road, Kwun Tong, Kowloon, Hong Kong
INDIA 1800 3000 8282
1800 266 8282

Smart Tutor (Remote Service) Support

www.samsung.com/in/support Samsung India Electronics Pvt. Ltd.
2nd, 3rd & 4th Floor, Tower-C, Vipul Tech Square, Sector 43, Golf Course Road, Gurgaon, Haryana, India-122002
INDONESIA 0800-112-8888 (Toll Free)
(021) 56997777
www.samsung.com/id/support Samsung Customer Service Plaza Jl Tomang Raya No.1 Jakarta Barat
JAPAN 0120-327-527 www.samsung.com/jp/support 135-0062 日本 東京都 江東區東雲2-6-38
MALAYSIA 1800-88-9999

Smart Tutor (Remote Service) Support

www.samsung.com/my/support 1st Floor, Within Lot 11, Jalan 51A/219, Petaling Jaya, 46100, Selangor Darul Ehsan, Malaysia
PHILIPPINES 1-800-10-7267864 [PLDT]
1-800-8-7267864 [Globe landline and Mobile]
02-4222111 [Other landline]
www.samsung.com/ph/support 5th Floor Hanjin Building, 1128 University Parkway, North Bonifacio, Global City, Taguig, Metro Manila, Philippines (Zip Code: 1634)
SINGAPORE 1800-SAMSUNG(726-7864)

Smart Tutor (Remote Service) Support

www.samsung.com/sg/support Samsung Asia Pte. Ltd. 20 Toh Guan Road #01-01 CJ GLS Building Singapore 608839
THAILAND 0-2689-3232,
1800-29-3232

Smart Tutor (Remote Service) Support

www.samsung.com/th/support Thai Samsung Electronics Co.,Ltd Service Department 1,6 floor Boonmitr Building 138 Silom Rd., Suriyawong Bangrak Bangkok 10500
บริษัท ไทยซัมซุงอิเล็คโทรนิคส์ จำกัด เลขที่ 138 อาคารบุญมิตร ชั้น 1,6 ถนนสีลม แขวงสุริยวงศ์ เขตบางรัก กรุงเทพฯ 10500
TAIWAN 0800-32-9999

Smart Tutor (Remote Service) Support

www.samsung.com/tw/support 台北市內湖區陽光街292號 3~4F
3~4 F , No.292 , Yangguang St., Neihu Dist., Taipei , Taiwan. R.O.C
VIETNAM 1800 588 889 www.samsung.com/vn/support CS Head Office : 25FL - Bitexco Financial Towel - 2 Hai Trieu - Dist1 -HCMC
CCC office : 6FL - Ree Towel - 9 Doan Van Bo - Dist 4 - HCMC

MENA

MENA Samsung mobile Service & Support
Country Contact Center ☎ Web Site Subsidiaries office address
U.A.E 800-SAMSUNG (726-7864)

Smart Tutor (Remote Service) Support

www.samsung.com/ae/support (English)
www.samsung.com/ae_ar/support (Arabic)
Samsung Gulf Electronics, 44th Floor, Business Central Towers Tower- A, Dubai Media City, Dubai, U.A.E.
P.O. Box 500047 - Dubai
U.A.E
OMAN 800-SAMSUNG(726-7864) www.samsung.com/ae/support (English)
www.samsung.com/ae_ar/support (Arabic)
KUWAIT 183-2255 (183-CALL)
BAHRAIN 8000-4726
QATAR 800-2255 (800-CALL)
EGYPT 08000-726786 www.samsung.com/eg/support Ahly United Bank Bldg 2nd Fl, Road 90, 5th Settlement, Katameya, New Cairo, Egypt
ALGERIA  0800 100 100 www.samsung.com/n_africa/support  Quartier d'affaires d'Alger- Bab Ezzouar, Immeuble  CMA-CGM, 8eme etage,  Bab Ezzouar, Alger, Algeria
PAKISTAN 0800-Samsung (72678) www.samsung.com/pk/support  Office # 4, First Floor, Park Lane Tower, 72 Tufail Road Lahore, Pakistan
TUNISIA 80-1000-12 www.samsung.com/n_africa/support SAMSUNG Electronics Tunisia
2nd Floor - Immeuble Adoni ,
Rue du Lac D'annecy
LEs berges du Lac, tunis 1035, Tunisia
JORDAN 0800-22273
06 5777444
www.samsung.com/Levant/support (English) Building # 5, King Hussein Business Park, King Abdulla II Street- Amman-Jordan
SYRIA 18252273 www.samsung.com/Levant/support (English) International call fowarding from Syria to Jordan CC
IRAN 021-8255 www.samsung.com/iran/support 19 fl, Kian Tower,  upper dastgerdi St, Valie Asr Ave, Tehran 1387, Iran
MOROCCO 080 100 2255 www.samsung.com/n_africa/support Samsung Electronics Morocco, Lot n° Mandarona 300-Route Sidi Maarouf Casablanca Morocco
SAUDI ARABIA 920021230 www.samsung.com/sa/support  Al-khaldiah Biz Center, 3rd Fl, P.O.Box 957 Jeddah 21421 Kingdom of Saudi Arabia
TURKEY 444 77 11

Smart Tutor (Remote Service) Support

www.samsung.com/tr/support FLATOFIS Istanbul Is Merkezi, Otakcilar Cad. No: 78 Kat:3 No:B3 34050 Eyup, ISTANBUL TURKEY

Africa

Africa Samsung mobile Service & Support
Country Contact Center ☎ Web Site Subsidiaries office address
NIGERIA 0800-726-7864 www.samsung.com/africa_en/support 6th Floor, Mulliner Tower, Alfred Rewane Rd., Ikoyi, Lagos, Nigeria
Ghana 0800-10077
0302-200077
4th Floor, Millennium Height Airport Residential Area, Accra- Ghana
Cote D’ Ivoire 8000 0077 www.samsung.com/africa_fr/support No Address
SENEGAL 800-00-0077 Building 2K Plaza Suite C1 Rte du President, Almadis Dakar Senegal
CAMEROON 7095-0077 No Address
KENYA 0800 545 545 www.samsung.com/support Samsung Electronics East Africa(SEEA) Ltd.
3rd Floor, Westend towers, Waiyaki way. Nairobi, Kenya
UGANDA 0800 300 300
TANZANIA 0685 88 99 00
RWANDA 9999
BURUNDI 200
DRC 499999
SUDAN 1969
SOUTH AFRICA 0860 SAMSUNG (726 7864) www.samsung.com/support 2929 William Nicole Way, Bryanston
BOTSWANA 8007260000
NAMIBIA 08 197 267 864
ZAMBIA 0211  350370
MOZAMBIQUE 847267864 / 827267864

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