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Downloads & ManualsExpand

User Manual(Jellybean)

7.91 MB, pdf, ENGLISH(Europe)

10 Apr, 2013

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  •  1 years ago

    battery sign flashs sign info sign comes up saying "charging paused.voltage to high" charger is not plugged in

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    Answers

     1 years ago

    Try to shut down the phone, remove battery, clean the battery connector and charger connector with a wooden toothpick, connect the battery, turn on your phone, and now needs to work, if you don`t install other apps who`s affect your battery file from your phone, located at /data/system/batterystats.bin.

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  • 1 Answers

    Charging phone

     10 months ago

    I plug my charger into the phone and nothing is happening. Its not the charger either cause it works on other phones?

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    Answers

    Samsung E-Support 10 months ago

    Hi Aaron, Please call our mobile support team on 03307267864 local rate for repairs if this is still in warranty. Thanks.

    Describe the issue

  • curtis noel 10 months ago

    battery needs charging at least twice a day since update, so want to try and see if going back to ics will solve problem, how can i reinstall ics? cheers

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    Answers

    Samsung E-Support 9 months ago

    Hi, You cannot go backwards in firmware upgrades. I recommend you use the power saving mode on the phone. If this continues please call our Galaxy team for further assistance 0330 726 7864 (local rate). Thanks.

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  •  7 months ago

    my phone usb memory is full but my sd card has loads of space. Kies used to let you choose the sd card. Is there another way?

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    Answers

    Samsung E-Support 7 months ago

    Hi, For files such as photos and videos, it is possible to automatically save any to the memory card. To do this tap on Camera on your application menu > Hit the Settings cog > Scroll down until you get to Storage > Change from Phone to Memory card. Once this is set, photos and videos taken will automatically save to your SD card. Hope this helps, Thanks

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  •  1 years ago

    Hi , please can you advise where I can download official samsung 4.1.2 jb software for I9100p , it shows a download for the manual but not for the os thanks

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    Answers

    Samsung E-Support 1 years ago

    Hi, The update is rolled out to customers by the network providers. Samsung do not have control of when network providers release the software to their customers. You can check for the update either by conencting your phone to Samsung Kies (http://www.samsung.com/uk/support/usefulsoftware/KIES/JSP) or by going to Settings > About device > Software update on your handset (network dependent) Thanks.

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  •  1 years ago

    Please can someone direct me to a link for the official 4.1.2 jellbean for I9100p (nfc) , I see in the downloads section they list the mnaual for this - but can't find the os software thanks

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    Answers

    Samsung E-Support 1 years ago

    Hi, You can update your firmware when an update is available either by Samsung Kies; http://www.samsung.com/uk/support/usefulsoftware/KIES/JSP or - if your network allows - 'Over the Air' by going to Settings > About device > Software update Thanks.

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