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    Samsung Kies

    Samsung Kies connects your mobile phone to your PC, making it easier for you to synchronize data between devices and find new apps.

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    S Note

    You can use your PC to efficiently manage all the notes you wrote on your mobile device using S Note.

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    Protect your personal information and recover a lost phone. Find my Mobile lets you control and track your mobile remotely.

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Downloads & ManualsExpand

User Manual

2.04 MB, pdf, ENGLISH

22 Mar, 2011

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Software

  • SAMSUNG Kies,PC Sync

    Win XP/Vista/Windows 7, 66.33 MB, exe, MULTI LANGUAGE

    Version : 2.5.3.13043_14_1

    29 Apr, 2013

    SAMSUNG Kies,PC Sync

    Win XP/Vista/Windows 7, 66.33 MB, exe, MULTI LANGUAGE

    Version : 2.5.3.13043_14_1

    29 Apr, 2013

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  •  1 years ago

    Describe the issue

    Answers

    Mieke 3 months ago

    Hello, I can get to the number I want to block just fine but once I select the number and the menu option button, it doesnt show anything about a reject list. I have tried anything but I cant seem to find it, please could you help me? Many thanks!

    Describe the issue

    Samsung E-Support 1 years ago

    Hi, You can add a number to your 'Reject List' which will prevent that number from being able to call your phone. To add a number to the Reject List follow the instructions outlined below; Go to Phone > Logs > Select number from the list > Menu key > Add to reject list. Please note that the Reject List only blocks calls from the blocked number to your phone. Thanks

    Describe the issue

  •  1 years ago

    Keep getting internal storage nearly full warning on my wifes Galaxy Mini GT-S5570 had already removed all unused apps some months ago when the warning first appeared and was ok untill a few days ago. Before doing anything connected phone to latest version of samsung keys to do a full backup, however, backup fails and kies keeps crashing - have tried on 2 different computers with same result also, the internal storage is not shown or able to access, only the external sd card is shown and accessible. Have tried removing the external sd card and connecting to kies, the phone connects ok but no storage is shown or accessible, can select backup ok but this fails after a few minutes and/or kies crashes. Any help or advice would be appreciated I am unable to access or view t

    Describe the issue

    Answers

     1 years ago

    Have now tried as suggested running the KIES launcher as an administrator and in compatibility mode for Windows XP Service Pack 3 (win7) but this has not made any difference to the previous symptoms. It appears the internal sd card is either hidden or not recognised when connected to the PC through Kies or my computer, only the external sd is accessible. Downloaded and ran Astro File Manager on the GT S5570 initially only loaded “SD Card” and “local Network” when the SD Card was opened it showed the contents of the external 8GB SD Card with tabs at the top of the screen showing “icon for phone” “mnt” and “sdcard” “Sdcard” showed the current selection of the external sdcard contents, “mnt” showed 3 folders “secure” “sdcard” and “asec” The “phone icon tab” showed a number of folders including “acct” “cache” “config” “d” “data” “dev” “ect” and “lib” – After about 5 seconds and without attempting any further functions Astro did a Oops! And crashed – have tried a few times and the same thing happens did manage to open one of the folders before the crash but it showed empty? When I open Astro on my galaxy S and other phones “sdcard” and “external_sd” are identified and shown in the locations list which does not happen on the GT S5570 could it be a virus? Was hopping to do I backup before attempting a factory reset to try and resolve the issue. This may need some advanced knowledge?? If anyone could help clarify this for me or am I missing something obvious?? have attached some images gateway kept timing out after 2 images will do another reply with more

    Describe the issue

    Samsung E-Support 1 years ago

    Hi Paul, I would suggest running the KIES launcher as an administrator and in compatibility mode for Windows XP Service Pack 3 to avoid this crashing. Thanks.

    Describe the issue

  •  1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, No, unfortunately, the Galaxy Mini cannot be used as a webcam as it has no front facing camera. Thanks.

    Describe the issue

  •  1 years ago

    for example. when screen goes off it says screen gone blank. but i do not want this. how can i stop this. i think i have pressed some button and it came on but i do not know how to stop it.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Anonymous, You will have to disable "Talkback" which you cn find in Settings>Accessibility or Settings>Language and Input depending on your software version. Thanks.

    Describe the issue

  •  1 years ago

    Even though I added "is" to XT9 Autosubstitution list,

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Jonathan, Please back up your phone to your pc using Samsung KIES and perform a Factory reset. Restore your Phone using KIES when the reset is complete and this should fix this. Thanks.

    Describe the issue

  •  1 years ago

    i cant use the back or power button , i trying using a air spray to get any dust & dirty out but it didnt work it only stopped my sim card from working

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Ellen, Please call our mobile support team on 03307267864 for assistance with this. Thanks

    Describe the issue

  •  1 years ago

    basically it just gives a blip,miss this and you miss the text

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, You can change your text message notification sound by following the below instructions: 1. Tap on messages 2. While in your inbox, tap on the menu key which is located at the bottom left hand side of you handset 3. This will bring up a separate menu on the screen, hit ‘Settings’ 4. Scroll down to the bottom of the page until you reach ‘Select Ringtones’ 5. Here you will be able to listen to different available ringtone and select the one you wish. If you are having further issues after following these instructions, please contact a member of our technical support team on 0330 7267864. Hope this helps, Thanks

    Describe the issue

  •  1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, Please ensure that if you are saving the number to the phones internal memory you should have no issues. If you are saving it to your SIM card and have a lot of other numbers already on the SIM its memory may be full. Thanks.

    Describe the issue

  • shtw00724 7 months ago

    Hi I have sold my phone and am about to send it to the buyer but I want to make sure I save all my data off it first. How do I do this? Some of the data is stored on the device but not on the SD card and I cant find an option to save it to the SD card? Thank you.

    Describe the issue

    Answers

    Samsung E-Support 7 months ago

    Hi, Please check out this link to find out how to move your files to your PC http://skp.samsungcsportal.com/integrated/popup/FaqDetailPopup3.jsp?cdsite=uk&seq=937465. Hope this helps.

    Describe the issue

  • ddkedem 7 months ago

    move to another smartphone

    Describe the issue

    Answers

    Samsung E-Support 6 months ago

    Hi. Please see page 87 of the user manual provided in the link below: http://downloadcenter.samsung.com/content/UM/201104/20110427193143163/GT-S5570_UM_Orange_Eng_Rev.1.0_110427_Screen.pdf I hope this helps.

    Describe the issue

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