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Downloads & ManualsExpand

User Manual

3.82 MB, pdf, ENGLISH(Europe)

11 Jul, 2011

Other Manuals

Software

  • SAMSUNG Kies,PC Sync

    Win XP/Vista/Windows 7, 66.33 MB, exe, MULTI LANGUAGE

    Version : 2.5.3.13043_14_1

    29 Apr, 2013

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  • djeu 3 years ago

    Describe the issue

    Answers

    lfaz59 3 years ago

    glass :-)

    Describe the issue

    Stanger 3 years ago

    It is a touch screen and the TFT has glass in it.

    Describe the issue

    GrahamF 3 years ago

    it feels plastic, but specification & reviews state it is "gorilla glass" like on the iphone4. (?)

    Describe the issue

    king360 3 years ago

    plastic, and its very good al some phone love it loads

    Describe the issue

    JamesB 3 years ago

    It's plastic.

    Describe the issue

  • norste 3 years ago

    Describe the issue

    Answers

    George 1 years ago

    Yes in fact. Download KIES from Samsung website and plug you cell to your PC. Using KIES is very easy upgrade your Galaxy.

    Describe the issue

    Steve 2 years ago

    Yes, my recently purchased phone came with Gingerbread 2.3.6 already installed. Suggest you contact supplier for details.

    Describe the issue

    hello 2 years ago

    yes, but im not sure how, when i brought this phone it was already upgraded.

    Describe the issue

  • 3 Answers

    increase text size

    Steve 3 years ago

    on my old samsung just pressed volume button for large text (dont take me reading glasses to pub :) ) would be great help if anybody knew how to do this.

    Describe the issue

    Answers

    Lenok 1 years ago

    I tried to do volume up and down, but it does not change the font size! Also, pressing the screen does not help. My phone is GT-S5830 ANDROID 2.3.3

    Describe the issue

    Paolo 3 years ago

    Hi Steve, On other samsung touch screen phone we need to press the volume up and down to adjust the font size of the text messages, on the galaxy phone there is no option to adjust the font size of the text messages, we can actually download an apps at the market place and look for font that is big enough for us. the pitch to zoom on the galaxy phone can only be used if we are on the mobile internet. Sincerely Samsung Technical Support MNL

    Describe the issue

    Samsung customer service 3 years ago

    Hi Steve, The Galaxy Ace uses a pinch and press system. If you place your thumb and index finger on the centre of the screen and spread them it will increase the size.

    Describe the issue

  • lumby 3 years ago

    i bought the samsung galaxy ace smartphone on sunday and have charged it fully but it seems that the battery only lasts around 4-5 hours without the use of things such as apps and camera, i also have the GPS and WIFI turned off and the brightness down low? could anybody help with this problem or is anyone experiencing the same problem, thankyou

    Describe the issue

    Answers

    scotland the brave 2 years ago

    Unfortunately the battery on a smartphone does not last as long as older phones. However there are applications available in the Android Market to help! I strongly recommend an app called Juice Defender. I can honestly say that it has doubled the interval between charges for me. It works by disabling the data connection when the screen is off, which makes sense because if the screen is off you are not using the phone. I don't have any affiliation with the makers of Juice Defender, I am just a happy user of the app.

    Describe the issue

    Steve 2 years ago

    I have had my Galaxy Ace for a couple of weeks. The battery is lasting a day or two before it needs charging. If you look under settings, about phone, battery use, you can see what is running it down. I turn off the Bluetooth and GPS unless I need to use them. When you charge the phone keep charging it until you get a notification that the battery is full, this is some time after the green battery icon on the screen shows full. Check that you have the current android version 2.3.3.

    Describe the issue

    wend 2 years ago

    No answer Im afraid, but my battery runs out quickly too. I read in reviews that battery life was good, ive had other samsung phones and the battery life was brilliant, so a bit dissapointed that I have to charge more than once a day

    Describe the issue

  • Ishaq 3 years ago

    Describe the issue

    Answers

    dannymanutd 2 years ago

    it is an auto feture when you swich ur alarm on and turn your phone off as long as the is power in the battery it will automaticlly sound at the time u chose

    Describe the issue

    Samsung customer service 3 years ago

    Hi Ishaq, Yes you can carry out spell check,To do so please activate predictive text in order to get your spelling checked. You will need to go to Menu, Messages, Menu and then activate ''G9''

    Describe the issue

  • 2 Answers

    Short battery life

    Saskamay 1 years ago

    My battery needs recharging every 24-36 hours. I check running services and find there are some that appear (email, google services, maps) when I haven't been using them. I stop these but are there any "Samsung" running services that I should stop to prevent the short battery life. It wasn't like this until recently. Any suggestions?

    Describe the issue

    Answers

    saskamay 1 years ago

    Thank you. I have already done all you suggested. I took the phone to the shop today and they took a good look and couldn't see anything running that would be causing this and suggest it is the battery itself that is the problem. As I've only had the phone for 6 months surely this shouldn't be the case? The shop do not sell batteries so could not replace it for me.

    Describe the issue

    Samsung E-Support 1 years ago

    Hi Saskamay, There are a few features that may improve your battery life by turning them off. I would suggest turning off bluetooth, wifi when your not using it, switching to 2G networks when you do not require intensive data, turning off sync on your phone and turning off GPS. Also reducing your screen brightness will help improve your battery life as the screen is probably the biggest drain on a phone battery. I hope all this information helps. Thanks.

    Describe the issue

  • DHF49 3 years ago

    I have paired my Galaxy Ace with my car phone via the Bluetooth settings and can make and receive calls, but no entries appear in the car phone contacts list. How do I transfer my contacts list from phone to car phone?

    Describe the issue

    Answers

    Steve 2 years ago

    When you pair the phone with the Bluetooth in the car, check in the notification area at the top left of your phone screen. When I paired my phone there was a message asking if I wanted to share my phone book with the car. When I selected yes, all my contacts and call lists appeared on the car display.

    Describe the issue

    Samsung customer service 3 years ago

    Hi, this is dependant on the manufacturer of the car phone. Please contact them so that you can get your issue resolved.

    Describe the issue

  • bones 3 years ago

    when receiving a text message the alert sounds only once, is there a way to repeat your alert sound in case you miss the initial alert

    Describe the issue

    Answers

    Malcolm 2 years ago

    Hi I had the same problem, I have used an app...GO.SMS pro it lets you customise your notifications including repeat alerts.

    Describe the issue

    Dimwit 2 years ago

    Answer received from Samsung Customer Service 02/02/2012 Dear Dimwit, "Thank you for contacting Samsung and I have pleasure in providing the following assistance. I am sorry to inform you that this is not a possible feature of Android phones." Now that's what I call a "SMART" phone! Smart software writers too, what does it take to write a few lines and update software? Thank you Customer Sevice.

    Describe the issue

  • Speedbird 2 years ago

    Please help. I've Just purchased an 8 gb class 10 SDHC micro card for my Galaxy Ace, and want to transfer my photos and music to it.How can I do this.

    Describe the issue

    Answers

    George 1 years ago

    In GooglePlay download the app called "app2sd with that application you can move more apps to SD card but no all of them. The problem here is the internal memory of this smarthphone, too bad!

    Describe the issue

    Customer Support 2 years ago

    Hi there. Where are you looking to transfer the files from? If the files are located on the phone and you have the card inserted, please find the file you wish to transfer and long hold on it. A menu will appear on screen, please select the move to option and then move the file to the SD card.

    Describe the issue

  • barb 2 years ago

    This is the first time I have used a smartphone and your quick start guide does not mention anything about ending a call

    Describe the issue

    Answers

    Tammy 2 years ago

    If the red 'end call' icon goes off screen you can get it back by swiping the screen from the top downwards, it brings up a bar with different options.

    Describe the issue

    Samsung Service 2 years ago

    Hi Barb. To end a call, please use the onscreen display to select the red phone icon.

    Describe the issue

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If you have any comments about our service and products, please write to our customer support team.
We recommend that important documentation is sent by registered/recorded post

Samsung Electronics Customer Support Centre

PO Box 479 GATESHEAD NE9 9BJ United Kingdom

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Our Customer Support Team will need to take your date of purchase; product model and serial number which can be found on the side or back of your product.Click here to get more help.

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Bank Holidays | 10am to 4pm

CUSTOMER SUPPORT CENTRE
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0330 numbers are included in your free usage if eligible or cost the same as calling a landline

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Your personal data will be used by Samsung Electronics UK Limited and its authorised contractors for the purposes of managing any product support including warranty and for quality assurance purposes which includes the recording and/or monitoring of calls. It will also be made available to our parent company in South Korea, Samsung Electronics Co. Limited, for the same purposes. During your call, you will be asked whether you are happy to receive marketing communications from Samsung letting you know about products and services which we think may be of interest to you. You will only receive such communications from us if you tell us you are happy to receive them. You can withdraw or update your consent at any time by contacting our support team or follow the instructions in the marketing communication to unsubscribe. We will not hold your personal data for longer than necessary for these purposes. Please refer to our Privacy Policy available at samsung.com
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