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Downloads & ManualsExpand

User Manual

5.03 MB, pdf, ENGLISH

25 Jan, 2013

Other Manuals

  • Safety Guide

    0.01MB, pdf, ENGLISH, ITALIAN(SWISS), ITALIAN(TIM), CZECH, DANISH, DUTCH, ESTONIAN, FINNISH, FRENCH(SWISS), GERMAN, GREEK, ITALIAN, KAZAKH, LATVIAN, LITHUANIAN, MACEDONIAN, NORWEGIAN, POLISH, PORTUGUESE, RUSSIAN, SERBIAN, SLOVAK, SPANISH, SWEDISH, UKRAINIAN

    25 Jan, 2013

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  •  1 years ago

    The advertisements state 4GB but in reality the shipped apps take 3Gb of this, this limits this device massively meaning that only 1.18GB is available for user apps. The SD card must be made available for applications. Please remove the code inhibiting this feature.

    Describe the issue

    Answers

    Steen 3 months ago

    The issue is that the phone was never updated to Android 4.2&#59; youll have to do that yourself as it seems that Samsung will not be of any help.

    Describe the issue

    Samsung E-Support 1 years ago

    Hi, Unfortunately there are only certain applications available to save to an SD card. You can see if an application can be moved to your SD card by following these steps: Go to Settings on your device Find Application manager Select an application you would like to move to SD card If this app can be move the option will appear on the screen Please note that other media files such as photos and videos can be stored on the SD card to free up phone memory space for applications that cannot be stored on the SD card. Thanks

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  • Bridget 1 years ago

    Describe the issue

    Answers

    Jukka 6 months ago

    How do you transfer applications to SD card without losing warranty?

    Describe the issue

    Samsung E-Support 1 years ago

    Hi Bridget, The Phone in question has a External Memory Slot MicroSD (up to 32GB) I hope this helps. Thanks.

    Describe the issue

  • faishal 1 years ago

    i very like this phone with the specifications, fits with my lifestyle

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    Answers

    Samsung E-Support 1 years ago

    Hi faishal, Please reach out to our colleagues at Samsung Indonesia for assistance with your query. http://www.samsung.com/id/ Thanks

    Describe the issue

  • tonyl 1 years ago

    The way I use the phone, along with some extra software, leads to a very short battery life - it requires recharging every 4 hours or so. I need at least 10 hour of operation time between charges.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi tonyl, Please contact our partner company Samsung Romania for availability on stock. Thanks.

    Describe the issue

  • Benjamin 1 years ago

    is it only available in uk? or other countries as well? like the Philippines for instance? or South Korea?

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Benjamin, Please contact our partner company Samsung Philippines for availability on the product as we can only advise on UK models. Thanks.

    Describe the issue

  • Stigmacd 1 years ago

    To save time and data use, can you open emails in plain text rather than HTML format?

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Stigmacd, The emails will open in your email app in the format in which they were sent. Some companies offer the option to have your emails sent in plain text rather than HTML. Thanks

    Describe the issue

  • ollie mac 1 years ago

    I use this model and run Tmware on it,but when it comes to getting a customer to sign a proof of delivery they have to use their finger nail to sign :-(. Not very professional :-)

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Ollie, There are no official Samsung stylus available for this device but you may be able to get a capacitive touch pen from a 3rd party vendor to suit. Thanks.

    Describe the issue

  •  1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, We have no information at present of this device receiving the 4.2 update. You can check for available updates for your device on its support page on our website or by connecting to Samsung KIES. Thanks

    Describe the issue

  •  1 years ago

    At moment you only get 4gb of internal storage for programs, which does not allow you to store much programs or large ones to your phone. Will there be a fix, that would allow you to store and play programs from external (up to) 32gb storage card. At moment you cannot install MS office for android to your phone, or set up your mobile office to it. Not to mention those better games for androids.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, Please reach out to our colleagues at Samsung Finland for advise with your query. http://www.samsung.com/fi/ Thanks

    Describe the issue

  •  1 years ago

    I have an Android (jelly bean) tablet with WiFi but no 3G built in. I have an XCover2 (jelly bean) through vodafone and internet package. For when I have no WiFi for my tablet I would like to use the phone as an "internet modem" for connectivity. My laptop is able to use the phone (Windows) but I do not know how to set up the tablet to use it. I can connect to the XCover via a USB cable or Bluetooth. Stuck after that. Can anyone help?

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Anonymous, On the handset if you go to settings>more settings then activate portable wifi hotspot and check the configuration you can change the network name and password so when you perform a scan for Wi-Fi on your tablet and be able to gain access to the mobile data. Thanks.

    Describe the issue

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