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    Samsung Kies connects your mobile phone to your PC, making it easier for you to synchronize data between devices and find new apps.

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    S Note

    You can use your PC to efficiently manage all the notes you wrote on your mobile device using S Note.

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    Protect your personal information and recover a lost phone. Find my Mobile lets you control and track your mobile remotely.

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Downloads & ManualsExpand

User Manual

77.83 MB, pdf, ENGLISH

9 Jan, 2014 tooltipbox

Other Manuals

  • User Manual

    8.51 MB, pdf, ENGLISH

    9 Sep, 2013 tooltipbox

    User Manual

    76.86 MB, pdf, ENGLISH(Orange)

    1 Oct, 2013

    Safety Guide

    0.01MB, pdf, ENGLISH, BULGARIAN, CROATIAN, CZECH, DANISH, DUTCH, ESTONIAN, FINNISH, FRENCH, GERMAN, GREEK, HUNGARIAN, ITALIAN, LATVIAN, LITHUANIAN, MACEDONIAN, NORWEGIAN, POLISH, PORTUGUESE, ROMANIAN, RUSSIAN, SERBIAN, SLOVAK, SLOVENIAN, SPANISH, SWEDISH

    5 Sep, 2013 tooltipbox

Software

  • SAMSUNG Kies,PC Sync

    Win XP/Vista/Win 7/Win 8, 35.46 MB, exe, MULTI LANGUAGE

    Version : Kies 3.0(13091_39)

    11 Sep, 2013

Ask the Community

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  • Brian 1 years ago

    I am trying to install my own voice control application which I prefer to S Voice, but when I initiate it the phone reverts to S Voice. I had the app installed on my last samsung phone (S3) and it worked fine. Can you help ? Regards

    Describe the issue

    Answers

    mashimagom 11 months ago

    Hi Brian, You cannot remove S Voice from your Note 3 as it is an embedded application so any attempt to do so could be considered as tampering with your handset and would void your warranty. Thanks.

    Describe the issue

    TheDigitalSock 1 years ago

    To add to this discussion, no it cannot be removed however via Application Settings you can indeed disable the functionality around it. Hope this helps.

    Describe the issue

    Martin 1 years ago

    If I could add to Samsung's helpful answer, regarding voiding of the warranty, recall that in the UK your warranty is defined and protected in statute (i.e. law) and is the responsibility of your retailer - the one with whom you have a contract - and not Samsung. Moreover, when Samsung suggests your warranty might be "voided" you should know that manufacturer or retailer T&Cs which try to limit or void warranties have no effect - the law is sovereign over corporate T&Cs and attempts by manufacturers or retailers to wriggle out of their statutory obligations are themselves null and void. It would have to be shown that any defect the subject of a warranty claim was the direct result of your "modification", only then would your warranty be any doubt and even then only in regards that particular issue.

    Describe the issue

    Samsung E-Support 1 years ago

    Hi Brian, You cannot remove S Voice from your Note 3 as it is an embedded application so any attempt to do so could be considered as tampering with your handset and would void your warranty. Thanks.

    Describe the issue

  • retailer 1 years ago

    specs online state it does.

    Describe the issue

    Answers

    Martin 1 years ago

    Further to Samsung's answer: "We believe it does not come with built in FM radio, but there are third party radio app available in the Google PLay store. You can also use internet radio." Regarding the advice about 3rd party radio apps via Google Play Store, you should be aware that nothing you can download from Google Play Store can compensate for the lack of a built in FM radio hardware. Without a built in FM radio no FM radio app can work. Internet Radio will work, but that should not be confused with FM radio.

    Describe the issue

    Samsung E-Support 1 years ago

    Hi Retailer, We believe it does not come with built in FM radio, but there are third party radio app available in the Google PLay store. You can also use internet radio. Thanks.

    Describe the issue

    Martin 1 years ago

    No. Samsung specification for the N9005 does not include FM radio.

    Describe the issue

  • Mattu 7 months ago

    Had for 7 months and the phones starts overheating and freezing to the point cant answer bcuz the screen just black or when I try to unlocking just flashes a red light. Overheat even when its not in use just on the table

    Describe the issue

    Answers

    Samsung E-Support 7 months ago

    Hi, please check out this link http://skp.samsungcsportal.com/integrated/popup/FaqDetailPopup3.jsp?cdsite=uk&seq=1029191. Hope this helps.

    Describe the issue

    Samsung E-Support 7 months ago

    Hi. Due to the nature of the issue I recommend contacting your nearest repair centre. Please visit the link below which will aid you in locating it: http://www.samsung.com/uk/support/servicelocation/ Thanks.

    Describe the issue

  • 2 Answers

    Phone rebooting

     1 years ago

    This phone appears to suffer with issues of overheating and rebooting. Are you planning a software release to fix this. I have installed all the latest updates as Ive only had the phone 2 days and its almost unusable like this!

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, There are no known issues with the Note 3 re-booting. We recommend trying a factory data reset on your device which should clear up any minor software glitches you may be experiencing. To find instructions on performing a reset on your device, please follow the link provided: http://skp.samsungcsportal.com/integrated/popup/FaqDetailPopup3.jsp?seq=871836&cdsite=uk&status= If you continue to experience these problems after the reset please call our technical team on 0330 726 7864 where we will be able to assist you further with this. Thanks

    Describe the issue

    Samsung E-Support 1 years ago

    Hi Phillip, There are no known issues with the Note 3 re-booting. We recommend trying a factory data reset on your device which should clear up any minor software glitches you may be experiencing. To find instructions on performing a reset on your device, please follow the link provided: http://skp.samsungcsportal.com/integrated/popup/FaqDetailPopup3.jsp?seq=871836&cdsite=uk&status= If you continue to experience these problems after the reset please call our technical team on 0330 726 7864 where we will be able to assist you further with this. Thanks

    Describe the issue

  • Martin 1 years ago

    In the context of Samsung Support's answers relating to regional SIM lock, could you explain exactly the full meaning of the term "activated normally"?

    Describe the issue

    Answers

    derek 1 years ago

    "Activated normally" means that a SIM from a provider within one of the countries on the sticker is inserted in the phone and the phone switched on. The Samsung E-Support team answer is surprising as it suggests that a Note 3 can be used, following activation, with SIMs from the home/constituency region and does not go on to say that, following activation, it can be used with SIMs from countries outside of the home region. Presumably the E-Support team answer will be updated to correct this at some point.

    Describe the issue

    Samsung E-Support 1 years ago

    Hi Martin, Activated normally is by entering a sim card into the phone from the country it was manufactured for. Once this sim card has activated this phone you can insert a sim from any other country within the constituency region EG: EU and the phone will work. Thanks.

    Describe the issue

  • Darren Morris 1 years ago

    Describe the issue

    Answers

    Hira 10 months ago

    I dont think Samsung Galaxy Note 3 has a built in FM Radio. However, what I did was download "TuneIn" app, and I could access all the possible radio stations via the app. The app uses internet so be careful if you dont have unlimited internet access.

    Describe the issue

    Hira 10 months ago

    I dont think Samsung Galaxy Note 3 has a built in FM Radio. However, what I did was download "TuneIn" app, and I could access all the possible radio stations via the app. The app uses internet so be careful if you dont have unlimited internet access.

    Describe the issue

  •  1 years ago

    How do you change the default music folder so I can change it from the device to the external SD card?

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, You can transfer your music to your external SD card as you phone scans all memories for music when music player is launched. Thanks.

    Describe the issue

  •  1 years ago

    When I try to connect to my wifi I get an answer, something along the lines of Unable to connect service is too slow. I don't have this problem with my Note 10.1 or my Galaxy S4, although we are rural so our internet is satellite system which has a bit of a slow uptake.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, You will need to contact your ISP to resolve any internet speed issues and to find out how to free up bandwidth. Thanks.

    Describe the issue

  • 1 Answers

    sms rather than mms

     1 years ago

    How can I send a message to multiple recipients as sms rather than mms. The Galaxy Note 3 keeps converting sms to mms which costs so much for me making the unlimited text bundle of no use.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, You can download 3rd party messaging applications that can be downloaded from the Google play store that will keep your messages from turning into MMS. Thanks.

    Describe the issue

  •  1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi There is a third party app available from the playstore called Smart Switch. This enables you to transfer contacts, music messages etc to your Galaxy Note 3. Download the app to your Galaxy Note 3 and also download to your computer. Connect the iPhone and follow the onscreen instructions. Thanks

    Describe the issue

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