How to reset Bixby on your phone or tablet

Last Update date : 2022-06-22

Bixby is a digital personal assistant on your Galaxy phone or tablet that automatically adjusts to your lifestyle and needs, Bixby may occasionally display an error message or not respond to your voice commands.

 Before anything else, make sure your device is connected to either a Wi-Fi or mobile data network. If it's connected but you're still experiencing issues, you will need to clear the data for all of Bixby's system apps.

1 Navigate to Apps.

Open Settings, and then tap Apps.

2 Tap Apps, and then swipe to and tap Bixby Voice.
3 Clear the data for Bixby system apps.

Tap Bixby Voice, and then tap Storage. Tap Clear data, and then tap OK. Repeat this process for Bixby Routines, Bixby dictation, and Bixby Vision.

Once you have cleared the data, Bixby will be reset and will return to normal operation. If you still have issues with Bixby, perform a factory data reset. 

4 Set up Bixby.

Bixby will be refreshed and ready to chat again. However, you'll need to perform the initial setup for Bixby Voice again.

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