Galaxy A8/A8+: Why is there a water icon on the notification panel while charging?
Your Galaxy A8/A8+ 2018 device supports water- and dust-resistance of IP68 level.
IP68 rating means complete protection from dust ingress, and temporary immersion in up to 1.5m of freshwater for up to 30 minutes.
But, if you charge the device while wet after USB port is exposed by water, there is the risk of short circuits and device may damage. To prevent this, Galaxy A8/A8+ 2018 limits to charge properly when USB port is wet by humidity, moisture or water and displays the caution notification text with water recognition icon on both notification panel and AOD screen.
At that time, dry the device thoroughly before use and keep it during certain period of time at a well-ventilated place.
Additionally for faster drying, it will help that you hold the Galaxy A8/A8+ while speaker of device is facing down and shake device smoothly a few times. Or, dry device thoroughly using cool wind.
If you are still having trouble after trying these tips, please contact a Samsung Service Center.
Thank you for your feedback!
Not finding what you're looking for? We're here to help.
Live Chat support with a Samsung product expert.
Support Timing : 8AM to 10PM GMT+4
We'll respond your query quickly.
Contact the dedicated CEO's Office.
Log in with your Samsung Account and join the Samsung Members community! Peer to peer support for mobile phones.
UAE : 8AM to 10PM / 7 days a week
Qatar : 7AM to 9PM / 7 days a week
Kuwait : 7AM to 9PM / 7 days a week
Bahrain : 7AM to 9PM / 7 days a week
Oman : 8AM - 10PM / 7 days a week
UAE only : 24/7
* For any printer related enquiries please visit the HP website .
Search the nearest Samsung Service Centers in your area.