How can I recover deleted photos?
It would be very upsetting if you lose your precious photos. If in case you accidentally lose them, there is a way to restore deleted photos as follows. Moreover, also find out how to transfer, store, and manage photos containing your memories in advance.
Before you try out the below recommendations as to your solution, be sure to check if your device's software is updated with the latest version. Please check how to update your mobile device's software in the following order.
Step 1. Go to Settings > Software update.
Step 2. Tap on Download and install.
Step 3. Follow the on-screen instructions.
Check your Recycle bin
Keep deleted images and videos in the Trash for 30 days before they are deleted forever.
Step 1. Open Gallery app
Step 2. Tap Menu.
Step 3. Select Recycle bin > tap Edit.
Step 4. Select photos you want to restore > tap Restore.
Activate Ryscle bin
To use Trash, you should have turned on the Ryscle bin before you deleted photos.
Step 1. Open Gallery app > tap Menu.
Step 2. Select Settings >Select Ryscle bin to turn on.
Check your Recycle bin
Items will be permanently deleted after 60 days in the Trash.
Step 1. Open Google Photos app > tap Library.
Step 2. Select Recycle bin > tap Select.
Step 3. Select photos you want to restore > tap Restore.
Step 4. Tap the pop-up to restore items.
Check your account
Some photos may look like they disappeared because you are in a different account.
Check you're signed-in account. Is that the account you backed up your photos to? If not, sign out, and then sign in with the correct account.
Navigate to Gallery
Tap More options
Settings.
Cloud Sync
Note:
Gallery sync using Samsung Cloud has been switching to MS OneDrive for convenience. Periodic backups are required to prevent unwanted data loss including photos and videos. You may also find more information on ‘How can I back up data on my Galaxy device automatically?’.
Note:
1. Available settings and screens may vary by the wireless service provider, software version, and device.
2. If you are experiencing unusual behavior on Samsung mobiles, tablets, or wearables, you can send us a question in the Samsung Members app.
3. This allows us to take a closer look at what is happening. The data is anonymized and only held for the duration of the investigation. Find out more about sending an error report through the 'How to use the Samsung Members app'.
Thank you for your feedback!
Please answer all questions.