What to do if sound is unbalanced on a Galaxy S23

Why is my Samsung Galaxy S23 series sound coming from one speaker?

Fix unbalanced or mono sound on your Samsung Galaxy S23 series by checking Hearing Enhancements settings, speaker hardware, and audio output configurations.

If your Samsung Galaxy S23 series device is producing sound from only one speaker, the issue could stem from Hearing Enhancements settings, speaker hardware, or audio output configurations. Follow these steps to troubleshoot and resolve the problem.

1. Check Hearing Enhancements Settings

Samsung Galaxy devices include a Hearing Enhancements feature that allows users to adjust the left/right sound balance. If this setting is misconfigured, media sound may come from only one speaker.

1. Open the Settings app on your Samsung Galaxy S23 series device.
2. Go to Accessibility > Hearing Enhancements.
3. Ensure the Left/Right Balance slider is centered. If it's moved to the left or right end, adjust it to the middle position.

- This setting affects media sound but does not impact call audio.

2. Test Speaker Functionality

If the issue persists after adjusting the Hearing Enhancements settings, test the speakers to determine if there's a hardware problem.

1. Play a song or video with stereo sound to verify if the issue occurs across different media types.
2. Check if the problem is consistent across apps or only specific ones.
3. If the sound remains unbalanced, proceed to the next step.

3. Update Audio Drivers

Outdated audio drivers can cause sound issues. Ensure your device's software is up to date.

1. Open Settings and navigate to Software Update.
2. Download and install any available updates.
3. After updating, restart your device and test the speakers again.

4. Additional Things to Check

- Ensure your device is not in Safe Mode, as this can affect audio settings.

- Check for physical obstructions or debris in the speaker grille.

- Test with wired headphones or Bluetooth speakers to isolate the issue.

Supported Samsung Galaxy Devices

This guide applies to the following Samsung Galaxy devices:

- Galaxy S23 series (S23, S23+, S23 Ultra)

Why the Issue Happens

Unbalanced sound on Samsung Galaxy devices can result from:

- Misconfigured Hearing Enhancements settings.

- Hardware issues with the speakers.

- Outdated audio drivers or software.

Related Samsung Support Topics

- How to adjust sound settings on Samsung Galaxy devices.

- How to troubleshoot speaker issues on Samsung Galaxy phones.

- How to update software on Samsung Galaxy devices.