How to use Maintenance Mode on Samsung TV and Smart Monitors?

Last Update date : 2024-03-24

Samsung TVs and Smart Monitors include Maintenance Mode–a vital feature that allows you to protect your privacy by allowing access to only the most basic functions required to carry out any necessary repairs. While activating Maintenance Mode, you can also backup your preferences, like Picture settings, and then restore them once the repairs are completed; so should you ever need to send your device to one of our service centers for repairs, follow this guide to place your TV or Smart Monitor in Maintenance Mode. 

 Maintenance Mode

To Activate the feature :

  •  Home > (left directional button) > Settings > Support > Maintenance Mode 
  • If you wish to save your settings before continuing, select Backup data and follow the instructions in the Backup and restore settings .
  • If you chose to backup your settings preferences while initiating Maintenance Mode, Insert a USB flash drive into a USB port on your device, and then select Start.

Note:

  •  If you still need more assistance, please call our contact center and our helpful agents will help you.
  •  Supported on 2022 and later model Samsung TVs and Smart Monitors.

* This feature is only available on specific models. Please refer to your user manual for more information

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