Guide to finding the model and serial numbers of your Samsung washer or dryer
When you need support for your Samsung washer or dryer, having your model and serial numbers at hand is crucial. These identifiers enable Samsung to offer you tailored services and precise assistance for your specific appliance. In this guide, we’ll show you how to find these numbers quickly and easily. Keep these numbers in a safe place for easy access whenever needed.
Note: The provided information refers to washers and dryers sold in Canada.
A model number is essentially the appliance’s identity within a series of products by Samsung. It indicates the specific design and features of your washer or dryer. Devices with the same model number share identical specifications and features.
The serial number, often abbreviated as S/N, is a unique identifier for your specific appliance. Assigned during manufacturing, it helps Samsung track the product’s history and ownership. This number is integral for warranty purposes and is exclusive to your appliance, differentiating it from other units of the same model.
Front load washers or dryers
• Front door area: Usually, the model and serial numbers are located around the front door of the appliance. Open the door and check the frame or the area near the door seal.
• Back of the appliance: If you don’t find the numbers near the front door, they should be on a label at the back of the unit. You might need to move the appliance slightly to access this area.
Top load washers or dryers
• Back of the appliance: For top-loading models, Samsung typically places the model and serial numbers on a label at the back of the washer or dryer. Ensure the area is well-lit and you may need to use a flashlight for better visibility.
- Use a flashlight: If the area is dim, a flashlight can help you spot and read the numbers.
- Take a photo: If the label is in a hard-to-reach spot, take a photo with your phone. This can make it easier to read and record the numbers.
- Check the user manual: Sometimes, the user manual or the purchase documents might list the model and serial numbers.
- Contact Samsung support: If you’re still having trouble finding these numbers, Samsung’s customer support can guide you through the process.
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