Jet Bot

White
VR30T80313W/WA

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Huippuominaisuudet

JetBot 80’s LiDAR Sensor scans 360 degrees from left-to-right to learn the layout of a stylish living room before cleaning.

LiDAR-sensori

A bottom of JetBot shows High-efficiency brush and a close-up of its extractors shows cutting hairs finely to avoid tangles.

High-efficiency Brush

Jet Bot 80 is cleaning in the living room and kitchen, being controlled remotely via SmartThings and upgraded Wi-Fi control.

Päivitetty Wi-Fi-ohjaus

 

 

Ominaisuudet

Imuroi kotisi huolellisesti ja hygieenisesti


Kohokohdat

LiDAR-sensori

LiDAR-sensori

Puhdista kotisi tehokkaammin ja perusteellisesti, koska se laskee sen sijainnin tarkasti ja optimoi kulkureittinsä.

High-efficiency Brush

High-efficiency Brush

Puhdista matot ja kovat lattiat tehokkaammin ja vähemmällä takkuamisella.

Päivitetty Wi-Fi-ohjaus

Päivitetty Wi-Fi-ohjaus

Ohjaa ja valvo Jet Botia milloin ja missä tahansa Wi-Fi-ohjauksella.

Navigoi tarkasti ja puhdistaa tehokkaasti

LiDAR-sensori

Puhdista kotisi tehokkaammin ja perusteellisesti, koska se laskee sen sijainnin tarkasti ja optimoi kulkureittinsä. LiDAR-sensori jäljittää tarkasti Jet Botin sijainnin skannaamalla huoneen* ja keräämällä etäisyystietoja. Joten se liikkuu tehokkaasti ja kattaa kotisi paremmin**.

Navigoi tarkasti ja puhdistaa tehokkaasti Navigoi tarkasti ja puhdistaa tehokkaasti
Navigoi tarkasti ja puhdistaa tehokkaasti Navigoi tarkasti ja puhdistaa tehokkaasti

* Tarkistaa 360 astetta 6 metrin etäisyydellä ja 10 kierroksella sekunnissa.** Perustuu sisäiseen testaukseen alueella huonekaluineen järjestettynä samalla tavalla kuin todellinen kotiympäristö verrattuna perinteiseen Samsung VR7000M:ään.

Vaivaton tehokas puhdistus

Tehokasta imurointia

Puhdista kotisi paljon tehokkaammin johdonmukaisesti voimakkaan imun kiitos digitaalisen invertterimoottorin ja Jet Cyclone monisykloni-rakenteen. Suurtehoharja puhdistaa myös kaikenlaiset lattiat, mukaan lukien kokolattiamaton ja kovapuun, ilman takkuamista.

Automaattinen imutehon hallinta

Intelligent Power Control

Puhdista kovat lattiat ja matot huolellisesti. Jet Botin älykäs virranhallinta tunnistaa pinnan tyypin ja pölyn määrän. Sitten se säätää imutehon automaattisesti perusteellista puhdistamista varten. Joten se lisää imutehoa syväpuhdistaen kokolattiamatot tehonsäätötekniikalla.

Tehokas puhdistus kaikentyyppisillä lattioilla

High-efficiency Brush

Puhdista matot ja kovat lattiat tehokkaammin ja vähemmällä takkuamisella. Robotti-imurin suurtehoharjassa on pehmeistä kudotuista tekstiileistä valmistettuja hienoja kuituja, mukaan lukien antistaattista hopeaa. Suurtehopoistimet myös hiovat pieniksi karvat, jotta ne eivät pääse takkuuntumaan harjan ympärille.

Helposti tyhjennettävä ja täysin pestävä roskasäiliö

Täysin pestävä roskasäiliö

Pidä pölysäiliö hygieenisesti puhtaana ja tyhjennä robotti-imurisi helposti. Koko 0,4 litran roskasäiliö, mukaan lukien monisyklonijärjestelmä, on täysin pestävä, joten se voidaan pitää puhtaana ja hygieenisenä.

Helppo kauko-ohjaus älypuhelimella

Päivitetty Wi-Fi-ohjaus

Ohjaa ja valvo Jet Botia milloin ja missä tahansa Wi-Fi-ohjauksella. SmartThings-apilla* voit ajastaa sen etänä imuroimaan valitut huoneet tai asettaa ei-mennä-alueita. Jet Liven avulla voit myös seurata reaaliaikaisesti, missä se imuroi, ja etätarkistaa kotisi.

* Saatavana Android- ja iOS-laitteille. Wi-Fi-yhteys ja Samsung-tili tarvitaan.

Valitse valikoivasti imuroitavat huoneet

Select & Go

Maksimoi tehokkuus ja säästä aikaa valitsemalla tietyt puhdistettavat alueet Valitse ja mene -toiminnolla. Jet Bot tunnistaa huoneet ja voi imuroida ne valikoivasti huone kerrallaan varmistaen, että kotisi puhdistetaan nopeasti ja tehokkaasti.

Rajoitettujen alueiden määrittäminen pääsyn estämiseksi

Ei-mennä -alue

Vältä arvokkaita huonekaluja, tiettyjä huoneita tai muita valitsemiasi alueita. SmartThings-apin* avulla voit luoda ”Ei-mennä -alueita" tai virtuaaliseiniä valitsemalla sijainnit kotisi kartalta. Ne estävät robottipölynimuria menemästä alueille fyysisiä esteitä asentamatta.

* Saatavana Android- ja iOS-laitteille. Wi-Fi-yhteys ja Samsung-tili tarvitaan.

* Saatavana Android- ja iOS-laitteille. Wi-Fi-yhteys ja Samsung-tili tarvitaan.

Imuroinnin edistymisen reaaliaikainen seuranta

Live siivousraportti

Tarkista Jet Botin edistyminen ja tila reaaliajassa SmartThings-apilla*. Live siivousraportin avulla voit nopeasti tarkastella sen liikkumista kotisi kartalla mistä tahansa. Voit nähdä, missä se on imuroinut, keskeyttää sen tai käskeä sitä pysähtymään. Voit myös tarkastella imurointihistoriaa.

* Saatavana Android- ja iOS-laitteille. Wi-Fi-yhteys ja Samsung-tili tarvitaan.

* Saatavana Android- ja iOS-laitteille. Wi-Fi-yhteys ja Samsung-tili tarvitaan.

Yhdeksän kymmenestä suosittelee

Jet Bot -robottipölynimureita suosittelee 93 %:a 61 testaajasta Smartsonin joulukuussa 2021 tekemässä testissä.

Mitä laatikossa on


Tekniset tiedot

  • Pölykapasiteetti

    0.4 L

  • Maksimi virrankulutus

    60 W

  • Laitteen paino

    3.4 kg

  • Laitteen mitat (LxKxS)

    350x99.8x350 mm

  • Nettopaino

    3.81 kg

  • Nettomitat (L x K x S)

    350x105x430 mm

  • Main Color

    Misty White

  • Yksityiskohtien väri

    Misty White

  • Digital Inverter Motor

    Kyllä

  • CPU Type

    Quad-Core R18

  • LiDAR Sensor

    Kyllä

  • Anti-Cliff

    Kyllä

  • Maksimi virrankulutus

    60 W

  • Max Running Time

    90 min

  • Äänitaso

    76 dBA

  • Display Type

    LED

  • Akun tyyppi

    Li-ion

  • Voltage

    21.9 V

  • Latautumisaika

    240 min

  • Charging Station

    Kyllä

  • Moottorisuodatin

    Kyllä

  • Main Brush 1

    High-efficiency Brush

  • Sivu

    1 ea

  • Paneelityyppi

    Bagless

  • Pölykapasiteetti

    0.4 L

  • Magnetic Tape

    1 ea

  • Extra Side Brush

    1 ea

  • Extra Filter

    Pre-Motor Filter 1EA

  • SmartThings App Support

    Kyllä

  • Bixby, Alexa, Google Assistant Support

    Kyllä

  • Live Cleaning Report

    Kyllä

  • Select & Go

    Kyllä

  • No go Zone

    Kyllä

  • Voice Guide

    Kyllä

  • Aikataulutus

    Kyllä

  • Wi-Fi-ohjaus

    Kyllä

  • Älykäs tehonsäätö

    Kyllä

  • Washable Dust Bin

    Kyllä

  • Automaattinen liitäntä

    Kyllä

  • Laitteen mitat (LxKxS)

    350x99.8x350 mm

  • Nettomitat (L x K x S)

    350x105x430 mm

  • Laitteen paino

    3.4 kg

  • Nettopaino

    3.81 kg

Arvostelut

Jet Bot

4.2

87 % asiakkaista suosittelee.

Kirjoita arvostelu
5 Tähdet 61%
4 Tähdet 21%
3 Tähdet 4%
2 Tähdet 4%
1 Tähdet 10%
Ominaisuudet 4.4
Suorituskyky 4.3
Muotoilu 4.5
Arvo 4.3

Arvostelut kuvine ja videoineen

Suodattimet

Relevanttiuden perusteella lajiteltuna parhaat arvostelut näytetään ensimmäisenä. Näissä huomioidaan mm. se, kuinka monta tykkäystä arvostelu on saanut, kuinka uusi arvostelu on ja onko siinä kuvia tai muuta, jota lukijat arvostavat arvosteluita lukiessaan.

Lajittele

Suodattimet

444 Arvostelut

Olga Ko
5 (9,999)

2021-12-04

5 (9,999)
Osallistun testipilottina ja olen ostanut tuotteen alennettuun hintaan. Hiljainen käynti-ääni,verrattuna meidän 3 v vanhaan robotti-imuriimme. Kartan nopea luonti ja laajat säätömahdollisuudet plussa. Huomattavasti kehittynyt esteiden havainnointiteknologia. Aplikaation käyttö on hieman haastava saada toimimaan IPhonella, mutta menee pienen virittämisen jäkeen.
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Suosittelen tätä tuotetta
Hyödyllinen??

Ominaisuudet

5 (9,999)

Suorituskyky

5 (9,999)

Muotoilu

5 (9,999)

Arvo

5 (9,999)
Kajo
5 (9,999)

2021-12-15

5 (9,999)
Osallistun testaajana Smartsonin kautta ja olen ostanut tuotteen alennettuun hintaan. Jet Bot on yksinkertainen ja nopea ottaa käyttöön alkulatauksen jälkeen. Myös ohjaamiseen käytettävä SmartThings-sovellus on selkeä, ajastettu siivous toimii ja siivousraporttia on hauska seurata. Tilojen hahmotus sujuu lapsen nimeämältä "Imuiilta" tarkasti ja nurkatkin tulevat siistiksi. Lasten lelut täytyy toki kerätä edestä pois, mutta sen suurempia esteitä toiminnalleen Imuiita ei ole meiltä löytänyt. Jännityksellä odottamani pölysäiliön tyhjennys ja puhdistus on ihanan helppoa sekin, koko säiliön voi puhdistaa tyhjennyksen jälkeen suoraan hanan alla. Jet Bot on helpottanut monilapsisen perheemme arkea huomattavasti, ostos ei kaduta. Suosittelen!
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Suosittelen tätä tuotetta
Hyödyllinen??

Ominaisuudet

5 (9,999)

Suorituskyky

5 (9,999)

Muotoilu

5 (9,999)

Arvo

5 (9,999)
PettynytiPhoneOmistaja
3 (9,999)

2021-12-15

3 (9,999)
Käyttöönotto IPhone tai iPädillä ei millään onnistunut. SAMSUNG tuki pyysi ottamaan yhteyttä sähköpostin kautta ja odotan vielä niiden yhteydenottojen vastauksia 11 päivää myöhemmin. Eilen kokeilin SAMSUNG puhelimella ottamaan laitteen käyttöön ja toimi ensi yrittämällä… Itse laite toimii hyvin kunhan sen saa käyttöön mutta Applen laitteella käyttöönotto ei onnistunut mitenkään vaan herjasi samaa virhettä teki mitää vaan. Osallistun testipilottina ja olet ostanut tuotteen alennettuun hintaan.
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Hyödyllinen??

Ominaisuudet

4 (9,999)

Suorituskyky

4 (9,999)

Muotoilu

4 (9,999)

Arvo

2 (9,999)
Sipoo40
5 (9,999)

2021-12-14

5 (9,999)
Aikaisempi robotti-imuri lopetti yhteistyön kanssani ja nyt pääsin testaamaan Samsungin JetBotia. Laite vaikutti alussa melko kookkaalta edelliseen verrattuna mutta ei se sitten ollutkaan liian iso, mahtui hyvin kaapin ja sängyn alle :) Asennus sujui tosi helposti ja nopeasti. Uusi Kämppis saa luvan jäädä tähän talouteen :D Verrattuna aikaisempaan laitteeseen JetBot on jopa hiljaisempi, mikä on vaan hyvä juttu. Hyvin tunnistaa myös matot, jolloin käyttää voimakkaampaa imutehoa. Ja mikä tärkeintä, puhdasta jälkeä on tullut ja olen tyytyväinen hankintaani. Osallistun testaajana Smartsonin kautta ja olen ostanut tuotteen alennettuun hintaan.
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Suosittelen tätä tuotetta
Hyödyllinen??

Ominaisuudet

5 (9,999)

Suorituskyky

5 (9,999)

Muotoilu

4 (9,999)

Arvo

5 (9,999)
Anonymous
5 (9,999)

2021-12-14

5 (9,999)
Loistava apuri meidän perheeseen. Todella helppo käyttää, ei kun laatikosta lataukseen ja sitten käyntiin. Kaikki sujui ilman ongelmia. Oli myös todella helppoa yhdistää laitteen SmartThings appiin joka löytyi jo puhelimestani. Latauksen jälkeen robotti luo ensin talosta kartan ja sitten alkaa jo siivoaminen. Puhelimen kautta on helppo rajaa ja valikoida mitkä tilat talosta haluaa siivottavaksi ja mitkä ei. Jälki on mielestäni todella hyvä paitsi ihan seinien nurkat mihin robotti ei ihan ylty. Tietysti ei pääse ihan kaikkien kalusteiden alle eikä vältämättä niiden ympäri jos esim. pöytä ja tuoli on liian lähellä toisiaan. Tähän asti robotti on aina löytänyt takaisin latausasemalle siivouksen jälkeen ja akku näyttää riittävän hyvin koko taloon (yli 100 neliötä) imuroimiseen yhdellä kerralla. Jos jotain miinusta pitää keksiä niin tässä kaksi asia. Jos matot ovat liian kevyet imuri vaan työntää ne kasaan. Jos kynnykset ovat liian korkeat, noin 2cm ja sitä korkeammat, imuri ei pääsee niiden yli. Mutta rehellisesti en odottanut että se olisi päässyt, olin jo positiivisesti yllättynyt kun se pääsi 1,5cm korkean kynnyksen yli. Loppujen lopuksi olen vakuuttunut että tämä todella tyylikäs imuri tulee helpottaamaan meidän perheen arkipäivä todella paljon. Olen erittäin tyytyväinen ostokseni. Osallistun testaajana Smartsonin kautta ja olen ostanut tuotteen alennettuun hintaan.
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Suosittelen tätä tuotetta
Hyödyllinen??

Ominaisuudet

5 (9,999)

Suorituskyky

5 (9,999)

Muotoilu

5 (9,999)

Arvo

4 (9,999)
Sundeep
1 (9,999)

2022-05-14

Sanford

1 (9,999)
i got the jetbot + with clean station. it took me 3 hours to connect to smart things with a rep on call as the bot was not registering. after connecting to smartthings, i started a home layout and clean, it was not able to map everything and later during cleaning , i kept getting notifications that the vaccum was not able to move freely (we have tiled floor) and no obstructions and clean wheels. the bot also kep hitting to the wall in a loop and was not moving even though there were no obstacles. again its not able to climb onto the clean station and tries in a loop. there are no clear troubleshooting to fix this on samsung manual or forums.
Hyödyllinen??
Alkuperäinen julkaisu Samsung US
Samsungin vastaus:
2022-07-22

Samsung Care

Hi Sundeep, Thank you for bringing this to our attention. I see you have some concerns with the Jet Bot+ Robot Vacuum with Clean Station. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer. Your robot vacuum uses certain settings and algorithms to navigate and clean your home. However, lighting, obstacles, home decor, and home construction can affect its pattern and where it cleans. Here are some common questions and answers if you have questions about how the POWERbot's navigation or cleaning patterns work. POWERbot robot vacuum mapping and pattern cleaning FAQs https://www.samsung.com/us/support/answer/ANS00088082/ In case of repairs are needed, please take note of your warranty coverage. https://www.samsung.com/us/support/service/warranty/VR30T85513W/AA One (1) year parts and labor Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144723340 Have a great day. ^Charles

Ltwilliamson2
5 (9,999)

2021-12-09

Las Vegas

5 (9,999)
[This review was collected as part of a promotion.] Our Samsung bot vacuum has officially been named Nigel. He is our butler who cleans our floors nightly. We have about 500 square feet of LVP and 3 small dogs. Nigel is deployed and vacuums the entire downstairs in about an hour. We love how he gets under the table and chairs, coffee table and easily navigates other furniture. The self emptying bin is amazing and is often full of dog hair that is easily sucked into the bag and we just have to throw it out. It's pretty neat the way maps out the cleaning area so you can see where it cleaned. It's not too large and is pretty inconspicuous in our living room. Why didn't we get one sooner!?
Hyödyllinen??
Villekoo
4 (9,999)

2021-12-07

4 (9,999)
Kotona pelättiin että tämä on vain pölyn työntämiseen soveltuva vempele. Hankin silti! Tähän mennessä on tuleva vaimokin jo hyväksynyt tulokkaan. Plussat: - Mainio imuteho ja tekee siistiä jälkeä. - Todella fiksu vehje alun opettelun jälkeen, ei jää jumiin. - Mahtuu sohvan ja sängyn alle. - Melko hiljainen, kuulee puheenkin imurin äänen yli. - Koirat ei kiinnostu tämän touhuista. (meillä ainakaan) - Viihdearvoa! Tämän edesottamuksia seuraa ihan huvikseen. Miinusta: - Koirien lelut ja vesikupit kannattaa siivota turvaan. - Pölysäiliö täyttyy melko vikkelään. - Tätä alkaa yllättävän helposti kohdella inhimillisesti.
Suosittelen tätä tuotetta
Hyödyllinen??

Ominaisuudet

4 (9,999)

Suorituskyky

5 (9,999)

Muotoilu

5 (9,999)

Arvo

5 (9,999)
kimib22
5 (9,999)

2022-01-14

Pine Hill, NJ

5 (9,999)
[This review was collected as part of a promotion.] I own an older model of the PowerBot and this one blows that away easily! The new mapping features, advanced cleaning power, use of Lidar technology, and the fact that it speaks when it's in use are huge improvements. The design is sleek and modern easily matching my home so it's almost unnoticeable. I love that the Jet Bot+ returns to the station to empty itself during the cleaning cycle. The Jet Bot+ is easy to clean all all the filters and bin. It is so incredibly quiet you can leave it run while on the phone, enjoying a TV show or even taking a nap. This vacuum doesn't even scare the dogs as it's running around.
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Jeremy
4 (9,999)

2021-08-30

4 (9,999)
i have had the samsung jet bot + for about 4 days now and so far i'm absolutely loving it! i have two dogs and a cat so i'm used to vacuuming everyday to keep the hair away. with the jet bot + i just let it do all the work. my one and only complaint so far is if this thing gets stuck while cleaning you can not resume the clean after you get it up stuck. you will have to send it back to the dock and start all over. for that reason i will give this 4 stars. i hope samsung will fix this issue with a software update soon! i would also like to see the vacuum continue to learn and update your floor plan as you run it.
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Alkuperäinen julkaisu Samsung US
Samsungin vastaus:
2021-08-31

Samsung Care

I'm glad to hear our device is making a difference for our customers. ^Pat

nickname1211
3 (9,999)

2022-05-13

Koblenz

3 (9,999)
[Diese Bewertung wurde im Rahmen einer Werbeaktion gesammelt.] Der Samsung Jet Bot Saugroboter sieht super modern aus und fügt sich dadurch auch gut in die Wohnung ein. Der JetBot arbeitet angenehm leise und die App Steuerung über die App funktioniert super gut. Über die App können auch Reinigungspläne erstellt werden, sodass der Roboter dann fährt, wenn ich auf der Arbeit bin. Leider reinigt der Jet Bot die Wohnung nicht so gründlich, wie ich es von anderen Robotern aus gleicher Preisklasse gewohnt bin. Vor allem auf Teppichen ist er gar nicht zu gebrauchen. Die Hinderniserkennung arbeitet nicht zuverlässig und so werden Blumenvasen einfach mal durch die Wohnung geschoben. Insgesamt bin ich mit dem Roboter leider nicht zufrieden.
Hyödyllinen??
Alkuperäinen julkaisu Samsung Germany

Tuotteen laatu

4 (9,999)
Samsungin vastaus:
2022-05-16

Samsung Service Team

Samsung Electronics GmbH Hallo, vielen Dank für Ihr Feedback. Wir bedauern, dass Sie nicht gänzlich von unserem Gerät überzeugt sind. Wir hoffen, dass Sie mit den überwiegend positiven Funktionen dennoch lange Freude daran haben. Sollten Sie Fragen bezüglich technischer Einstellungen haben, helfen Ihnen unsere Kollegen vom Support gerne weiter. Klicken Sie einfach auf unseren Account 'Samsung Electronics GmbH' und Sie gelangen zu unserem Herstellerprofil mit weiteren Kontaktmöglichkeiten. Bitte beachten Sie die jeweiligen Servicezeiten je nach Produktbereich. Herzliche Grüße aus Schwalbach Ihr Samsung Service Team

jshen1121
5 (9,999)

2021-08-20

San Francisco

5 (9,999)
[This review was collected as part of a promotion.] Samsung has really stepped up their game on this product. We love using this robot vacuum on our top floor especially because it's able to go into the small nooks and spaces between the kitchen and living rooms. It has saved us so much time! We are amazed at how much dust and dog hairs it's able to pick up. The clean station stand has a built in vacuum which takes all the trash from robot and collects them into a separate compartment for disposal. We're able to watch the vacuum from an app on our phone to see which areas have been cleaned. The only downside is that it's restricted to one floor. I love this product and wish we had one for every floor in our house!
Hyödyllinen??
Samsungin vastaus:
2021-09-01

Samsung Care

We appreciate your honest review. ^Pat

GSax
1 (9,999)

2023-10-22

Ashburn, VA

1 (9,999)
Ive written another review of this where the cliff sensor was not working every time it went over a certain black and white carpet which made it literally inoperable as it would just stop every night. This carpet is under our kitchen table. They just told me to clean the sensor which i did but that didnt stop the issue. Fast forward another 2 months - my LIDAR sensor stopped working. It is simply sitting in the corner as a heavy, expensive paperweight now. Thankfully it is still under warranty (i only bought it in feb, so 8 months ago) so lets see how the warranty process goes. Funny part is most of the 5 star reviews I have read say - incentivized review. Wonder why!
Hyödyllinen??
Alkuperäinen julkaisu Samsung US
Samsungin vastaus:
2023-10-24

SEA Care

Hi there, We know how big help a robot vacuum is in cleaning our home. Let us give you useful information to help you with the vacuum. Please see the items below from the user's manual: 1. CAUTION on page 8 6th bullet 2. Cleaning and maintenance on page 11 bullets 5-7 3. Cleaning the Sensor Window on page 29 4. Corrective measures before reporting a problem on pages 42-43, sections 8 and 12 of the voice guide. Manual: https://downloadcenter.samsung.com/content/UM/202308/20230803184211074/DJ68-00858B-03_VR8500_EN_230713.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146445429 to help our team pull up your information. Have a great day. ^Aloe

Sd80mac
4 (9,999)

2023-01-30

Rochester NY

4 (9,999)
[This review was collected as part of a promotion.] It does work well and sucking up dusts and fur.. However, the bin filled up so fast and it continues to vacuum without return to station to empty the bin and resume the vacuum. Another issues is that it doesn't pick up little pieces that my dogs chew off the chewy toys and it doesn't pick up strings or fluffy cotton from tearable dog stuff toys for some reason. I would had to run it 3x to get carpet or hard floor clean. One thing I would like to see that it have different pattern of direction for each time I start the vacuuming in, such as alternating from up and down to left and right to diagonal in 45 and 135 degrees. That's at least 4 possible direction each time
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Danny
1 (9,999)

2023-03-28

NC

1 (9,999)
we received our jet bot+ the end of february in anticipation of getting new lvp flooring. once the flooring was installed, the vacuum mapped our open floorplan 1st floor and ran as scheduled for a couple of weeks. now it just keeps saying "the lidar sensor needs to be reset. turn the power off then on again. if that doesn't work, contact customer service. unfortunately the only solution they had was to pack the whole thing up and ship it to samsung to get fixed and then shipped back (minimum 3 weeks time i'm told). thankfully i'm just at the end of my return period and am returning the vacuum for a refund.
Hyödyllinen??
Alkuperäinen julkaisu Samsung US
Samsungin vastaus:
2023-04-04

Customer Care

Hi Danny, Thank you for choosing Samsung for your vacuum needs. We're saddened that you no longer have the product and would love to work with you in the future. Please visit www.samsung.com or one of our partners to explore products that better fit your needs. Have a great day! ^Chrystel

MatthewAM
4 (9,999)

2022-02-04

4 (9,999)
[This review was collected as part of a promotion.] My family and I have enjoyed the Jet Bot Vacuum with Clean Station. We have had it for a few months so I can now give an experienced review. The section is great and the power that the vacuum has is unmatched. However, there are times that it has trouble getting back into the clean station itself to empty the bin. It has had so much trouble to the point that it is actually left marks on the floor from continuously going back-and-forth trying to get it self up onto the clean station. Other than that one small issue, I highly recommend the Jet Bot Vacuum. It is very nice to be able to schedule a cleaning even when you’re not home, and then come home to a floor that has been well cleaned.
Hyödyllinen??
Chad D
5 (9,999)

2022-07-08

Olyphant, PA

5 (9,999)
the jet bot+ is my first vacuum like this. this unit is accurate, and i love how it goes back around and hugs the edges of everything, including chair legs, at the end. i have 2 dogs that shed. it became obvious when i replaced my carpets with hardwood. i run my jet bot automatically three times a day. setting where it should and should not clean (corners with cables) was easy. i do have a jet vac 70 for those spots. the fir, milk bone crumbs, and even full pieces of dry dog food are picked up easily. i can hear it all go into the station bin at the end of each cleaning. if i see a spot that needs immediate attention, i highlight it on the map and let the vacuum loose. i highly recommend it.
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mpmarotte
5 (9,999)

2022-06-27

Rhode Island

5 (9,999)
[This review was collected as part of a promotion.] Since I did not get to see this robot operating in person, all I could do was rely on the specifications listed on the site and YouTube videos reviewing it. I was pleasantly surprised the first time it ran and mapped my area. The robot crosses higher threshold’s than I expected, attempts skipped areas again to see if it can access a second time, and picks up large debris as well as fur from two cats and a dog. This robot vacuums hardwoods, tile, carpeting, and travels well underneath various pieces of furniture such as coffee tables and armoires. This robot works so well, we have not broken out our old stick vacuum since we purchased it because it reaches all the areas needed and does a great job.
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Iitu
4 (9,999)

2021-12-08

4 (9,999)
Hän siivoaa ja siivoaa ja puhdasta tuli! Ensin hän piirsi kartan asunnon pohjasta ja sen jälkeen hän alkoi siivoamaan. Siivous kesti 1,5h ja jälki on hyvä. Aluksi imurointi tapahtui keskeltä ja lopuksi reunoilta! Hän on todella hyvä ⭐️⭐️⭐️⭐️ osallistuin testipilottina ja olen ostanut tuotteen alennettuun hintaan.
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Ominaisuudet

4 (9,999)

Suorituskyky

4 (9,999)

Muotoilu

5 (9,999)

Arvo

4 (9,999)
sw9999
5 (9,999)

2022-01-07

Baltimore

5 (9,999)
[This review was collected as part of a promotion.] It is great to have a robotic vacuum in your home, and Samsung makes a really good one. I leave it on my second floor most of the time, and let it work its way through 4 bedrooms, two baths and a laundry room. It does take some time for it to complete (with multiple stops to empty and/or recharge), but it beats doing it yourself. Smartthings app is nice for control, and to be able to locate the machine at any given time while it is operating - especially helpful when it gets stuck on a cord or sock. Overall, a great product (only regret is that I did not upgrade to the AI+ model.
Hyödyllinen??
Daniel Friday
2 (9,999)

2024-12-01

2 (9,999)
Don't bother it won't last a year....just look online in the forums.... Mine worked fine for the first 6 months then constantly into error.... Cleaned and changed filters etc but still every minute it would say there is something stuck in the brush.....nothing in there at all....just scrap now....
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Alkuperäinen julkaisu Samsung UK

Ominaisuudet

2 (9,999)

Suorituskyky

2 (9,999)

Muotoilu

2 (9,999)

Arvo

1 (9,999)
noseyk
1 (9,999)

2023-03-06

WI

1 (9,999)
Actual robot and base are nice piece of hardware but mapping and ability to navigate house are really bad it constantly misses areas and rooms. Our house is open plan with pretty minimal furniture yet still it cant clean a room with anything more then a chair in it. This is one of the better runs! often it skips rooms all together. if you look at the attached image it missed all of room3 (despite crossing it multiple times) most of room9 , half of room 2 and big piece of room 6. there is nothing blocking or comlex about any of these areas and my old roborock managed all with ease
Hyödyllinen??
Alkuperäinen julkaisu Samsung US
Samsungin vastaus:
2023-03-14

Samsung Care

Good day, noseyk. We want your vacuum to provide the best cleaning experience possible. If your Jetbot Mop is not cleaning normally or thoroughly, you'll need to check if the components are connected correctly and that the sensors are clear of dust. Jetbot Mop is not cleaning properly: https://www.samsung.com/us/support/troubleshooting/TSG01207761/ For more details, please refer to page 20 of the user manual: https://downloadcenter.samsung.com/content/UM/202210/20221031155619757/O_DJ68-00858B-03_221028.pdf If you require further assistance in the future, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145559895) to help our team pull up your information when you message us. Have a wonderful day! —Vannesa

Eric
3 (9,999)

2022-06-28

California

3 (9,999)
overall the vacuum seems to work well and is much quieter than the vac it replaced and it's nice having the automatic debris removal. not sure if it picks up as much cat hair and dirt as the previous vac though. another main issue was that the vacuum is fairly tall and it kept getting stuck under the kitchen island. it got so stuck one morning i was shocked to see that it literally tore through a small section of my thick cushioned kitchen mat- see photo. i can't believe it didn't turn off but instead chewed through the mat. i ended up having to block out the section in front of the island on the map so that it wouldn't get stuck there any more. pretty expensive mishap on top of the cost of the vacuum.
Hyödyllinen??
Alkuperäinen julkaisu Samsung US
Samsungin vastaus:
2022-09-28

Samsung Care

Hi Eric, We appreciate your review of your overall experience with the performance of your Samsung vacuum, and we'll be glad to look into this for you. To better assist you on this matter and to collect more details of what happened, please reach us with the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) You may provide this reference number (1144972556) to help our team pull up your information. Thank you for choosing Samsung. Have a great day. -Trisha-

Anordlin
5 (9,999)

2021-12-13

5 (9,999)
Hienon värin lisäksi "Sirpa" imuroi todella tarkasti. Ecovacs käytti melkein saman verran aikaa koko asunnon imuroimisessa kuin "Sirpa" yhden huoneen kanssa. Helposti kynnyksien yli ja paksummat matotkaan ei ollut vastusta hänelle. Voin suositella tuotteen kaikille!
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Ominaisuudet

5 (9,999)

Suorituskyky

5 (9,999)

Muotoilu

5 (9,999)

Arvo

5 (9,999)
SannaH
5 (9,999)

2021-12-04

5 (9,999)
Hyvin lähtee koirankarvat ja pölyt, matoista myös. Ohjelmointi SmartThingsissä helppoa ja voi valita mitkä huoneet imuroi. Yksi tähti sen takia pois, kun saattaa jäädä lipaston alle jumittaa vaikka pääsisi peruuttamalla pois. Ensi vaikutelma jetbotis kumminkin hyvä.
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Ominaisuudet

4 (9,999)

Suorituskyky

4 (9,999)

Muotoilu

4 (9,999)

Arvo

4 (9,999)
John
5 (9,999)

2022-01-04

Cupertino, CA

5 (9,999)
[This review was collected as part of a promotion.] This Robot Vacuum worked very good in my living room and kitchen, the floor was cleared very nice, all the corners was cleared very well, it returned to charge station with accuracy, especially I really like its dumping all the dusts into the station automatically when it returned to its station which is very convenient, also I found it avoided to bump into obstacles with its sensor, it cleared under my dining-table with a lot of chairs, great to find it could get into it and get out with no issue, definitely it's a very great Robot Vacuum which is deserving recommendation!
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Mirvamariannaa
4 (9,999)

2021-12-19

4 (9,999)
Siivoaa todella tarkasti. Helppo käyttöönotto. Hiljainen käyntiääni. Kartottamisessa ongelmaksi muodostuivat lattialla olevat penkit ja huoneiden kynnyslistat, muuten tyytyväisiä - ehdottomasti!
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Ominaisuudet

4 (9,999)

Suorituskyky

5 (9,999)

Muotoilu

5 (9,999)

Arvo

4 (9,999)
Luisgzman
2 (9,999)

2024-01-02

2 (9,999)
I’ve had the Jetbot+ for a year and 9 months. The mapping was good and really like how the Smart Things app made it easy to use. Held up with my pets and their fur. The downside is the battery. For as expensive as this robot vacuum is, I thought I’d be able to get a few years out of it. It takes about 6-7 seconds for 1 percent to drain. That equates to about 10 minutes of run time. I’ve talked with support and since it’s out of warranty, to replace the battery it would cost me more than half of what I paid for this vacuum. Good product but long term, would not recommend.
Hyödyllinen??
Alkuperäinen julkaisu Samsung US
Samsungin vastaus:
2024-01-03

SEA Care

Hi Luisgzman, We understand how important a reliable vacuum is, especially for us pet owners. As the battery is used over a length of time, the battery charging time and usage time decreases. In this case, contact a service center and replace it with a new battery. You can check the availability of battery replacement by contacting Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Should you need more assistance with the vacuum, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146693682) to help our team pull up your information when you message us. Have a great day. -Ernest-

MacL
5 (9,999)

2024-12-23

5 (9,999)
I've had this product for over a year now, and I would not want to be without it. I have two short haired dogs as well as cats and run the Jet Bot daily on tile and LVP flooring. I have no problem with it leaving hair or dust remnants on the floor and although I sometimes need to clean up interior corners, it's a small thing compared to vacuuming everything manually. I've read reviews stating that people have clumps of hair that are left behind, but I have never had that experience. This is my first experience with a robotic vacuum, and I will remain with this brand.
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raewoo
5 (9,999)

2022-01-09

SLC,UT

5 (9,999)
[This review was collected as part of a promotion.] i love samsung products. samsung is a brand i trust and will be loyal to for years to come. i have tried a couple of bot vacuums in the past, but they weren't worth the money spent. i read a lot about this vacuum, and an opportunity came up to get one. does not disappoint! it is extremely quiet, and unless you see it go by, you could almost forget it is running. the set up was easy, and the app is user friendly. the technology behind the mapping ability is very streamlined- it feels like a set it and forget it aspect. if the battery gets low during its cycle, it hooks up at the station, and then goes back to finish the job! it has a self-cleaning brush, and even empties itself. talk about wonderful! jetsons anyone?
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Ka0979231
5 (9,999)

2021-08-20

Myrtle Beach

5 (9,999)
[This review was collected as part of a promotion.] Got my New Samsung Robotvac and the setup was super easy. Then once I ran it the first time I noticed what a great job it did on my carpets in comparison to my previous robot vacuum. Setup everything through the SmartThings app and sent it on its way. It mapped everything out on its own and then emptied itself into the container. I’m never going to have to vacuum again. Can’t stress how much easier this will make anyone’s life if they get this vacuum. And the quality speaks for itself once you see it work in person. To give you another comparison the suction on my New Samsung is way better than my Dyson vacuum. I can’t stress enough that this vacuum is a game changer. I’m only using this vacuum going forward.
Hyödyllinen??
Samsungin vastaus:
2021-09-01

Samsung Care

Glad you had no problem setting up the vacuum! Thank you for being a Samsung customer. ^Pat

chiara95
5 (9,999)

2022-05-03

Braunschweig

5 (9,999)
[Diese Bewertung wurde im Rahmen einer Werbeaktion gesammelt.] Vor ca 1 Woche durfte unser neuer Samsung Jet Bot bei uns einziehen und ich bin total begeistert. Die Installation war ein Kinderspiel, Ladestation aufgestellt, Jet Bot wird aufgeladen und los geht mit der Ausmessung der Wohnung. Durch die SmartThings App von Samsung kann man seinen Jet Bot steuern und sogar Sperrzonen in seiner Wohnung einrichten was ich total praktisch finde. Am Anfang hatte ich Angst das er sich überall fest fahren würde aber ganz im Gegenteil er fährt zielgerichtet von A nach B und windet sich sogar in den kleinsten Ecken. Ich bin sehr begeistert und werde Ihn auf alle Fälle weiterempfehlen. Er ist eine tolle Ergänzung zum Haushalt und man muss sich nach der Arbeit nicht mehr mit Staubsaugen beschäftigen.
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Alkuperäinen julkaisu Samsung Germany

Tuotteen laatu

5 (9,999)
Samsungin vastaus:
2022-05-04

Samsung Service Team

Hallo, vielen Dank für Ihr positives Feedback. Wir freuen uns sehr zu lesen, dass Sie mit unserem Produkt so zufrieden sind und wünschen Ihnen weiterhin viel Freude damit.

Ytown
1 (9,999)

2022-12-15

United States

1 (9,999)
no matter how many times the floor layout is retrained or the base station is moved to different locations, it consistently skips huge areas of rooms or gets lost and can't return home. it seems to find invisible walls in the middle of bare floors. sent it in for service and was told nothing was wrong. have had for almost a year now. customer service was less than helpful. also, other than having a constant service charge and maybe being slightly better at not spreading dust when you remove it, what is the point of having bags in the base station in 2022?
Hyödyllinen??
Alkuperäinen julkaisu Samsung US
Samsungin vastaus:
2022-12-22

Samsung Care

Hi Ytown, We all know that a working vacuum helps us clean our house well. If your Jetbot Mop is not cleaning normally or thoroughly, or if the force of the mop is weak, there are a few things you can check. You'll need to check if the components are connected correctly and that the sensors are clear of dust. The below link is the user manual for your model. Turn page 12 (Before use - Warning - bullet #2), page 13 (In use - Caution bullet #3), page 14 (Safety Information bullet #7), page 16 (Installation Note bullet #1 and Using Notes), and page 17 (Caution bullet #4): https://downloadcenter.samsung.com/content/UM/202210/20221031155619757/O_DJ68-00858B-03_221028.pdf For reference, I shared these links: I shared this link about "Jetbot Mop is not cleaning properly": https://www.samsung.com/us/support/troubleshooting/TSG01207761/ Control your Samsung Jetbot Mop with the remote: https://www.samsung.com/us/support/answer/ANS00086922/ Clean with your Jetbot Mop: https://www.samsung.com/us/support/answer/ANS00086882/ Properly clean and maintain your Jetbot Mop: https://www.samsung.com/us/support/answer/ANS00086883/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, give them this number (1145271834), which will help our team pull up your information. Have a great day. Melardo

Anonymous
5 (9,999)

2022-01-03

Monroe, NJ

5 (9,999)
[This review was collected as part of a promotion.] I recently purchased the Jet Bot+, and I can't believe it's taken me this long!! This is such an amazing product. It does an amazing job cleaning, going over the same place a few times to make sure it's clean. It maps the room perfectly, avoiding things it should and cleaning what it can. I was extremely impressed by it's intelligence. The first time it cleaned my basement, it ran into a spiderweb. The spider tried to run away and the Jet Bot+ stopped, turned around, and ran after it. I am so impressed with the product and would highly recommend it!!
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Simo83m
5 (9,999)

2021-12-14

5 (9,999)
Vanha Samsungin Powerbot R7065 robotti-imuri alkoi jo olemaan hieman vanha ja tarkoituksena on ollut ostaa uusi robotti talouteen. Näinkin Smartsonilla mahdollisuuden osallistua testipilotiksi ja ostaa uudempi Samsungin JetBot tarjoushintaan. Pääsinkin testiryhmään ja kohta olikin uusi robotti kotona surisemassa. JetBot on ollut nyt käytössäni noin viikon ja kokemukset ovat olleet todella hyviä. Kun lähden vertaamaan Samsungin R7065 imuria ja tätä uutta JetBottia keskenään niin erot ovat kyllä huimia! JetBotista ei ole oikeastaan mitään huonoa sanottavaa. Käyttöönotto oli helppoa ja ohjemisto on hyvä (Smartthings). Tämä imuri tekee kaiken paremmin oikeastaan kuin vanha! Ohjelmistolla pystyt rajaamaan kielletyt alueet johon imuri ei mene (tätä jäin kaipaamaan vanhan imurin ohjelmistolta). Imuri onnistuu todella hyvin pääsemään pois erilaisten tuolien alta kehittyneemmän sensorinsa avulla kun taas vanhempi robotti-imurini jäi surisemaan niiden alle ja siirteli niitä mukanaan. JetBot pääsee myös paremmin eteisen matolle johon vanha imuri ei jostain kumman syystä päässyt (ilmeisesti maton reuna oli liian jyrkkä). Imutehoiltaan imurit ovat hyvin samanlaiset mutta JetBot on hiljaisempi. Ainoa miinus jonka keksin JetBotista on ehkä tämä valkoinen väri alareunassakin johon hyvin äkkiä tulee jäljet kun imuri on työntouhussaan. Ehkä harmaa alareuna toimisi paremmin. Tätä imuria en voi kuin suositella! Tätä tuotetta ei voi kuin
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Hyödyllinen??

Ominaisuudet

5 (9,999)

Suorituskyky

5 (9,999)

Muotoilu

4 (9,999)

Arvo

5 (9,999)
Suraj
4 (9,999)

2023-01-17

California

4 (9,999)
[This review was collected as part of a promotion.] I bought the JetBot+ Robot vaccum about a month ago and so far it has been overall a good experience. Pros: 1. Does its job of cleaning floor especially hard wood flooring. 2. Has a decent trash bag. 3. Fully automatic as it should be.* Could do better at: 1. Identifying obstacles. It fails to pick up wires and ends up in a tangle needing manual intervention. 2. Lifting the robot manually leaks dust onto the floor. Could do better at locking the dust. 3. Occasionally gets stuck around obstacles, especially if something has been moved.
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Alkuperäinen julkaisu Samsung US
raewoo92
4 (9,999)

2022-02-04

West Valley City

4 (9,999)
[This review was collected as part of a promotion.] Well worth the money! I love samsung products. samsung is a brand I trust and will be loyal to for years to come. I have tried a couple of bot vacuums in the past, but they weren't worth the money spent. I read a lot about this vacuum, and an opportunity came up to get one. does not disappoint! It is extremely quiet, and unless you see it go by, you could almost forget it is running. the set up was easy, and the app is user friendly. The technology behind the mapping ability is very streamlined- it feels like a set it and forget it aspect. If the battery gets low during its cycle, it hooks up at the station, and then goes back to finish the job! It has a self-cleaning brush, and even empties itself. Talk about wonderful! Jetsons anyone?
Hyödyllinen??
Philliesfan1
5 (9,999)

2021-07-12

Brookhaven

5 (9,999)
[This review was collected as part of a promotion.] I have used several other brands robot vacuums and ended up returning them as they just either didn’t clean well or couldn’t get around my place without getting stuck on things. The Samsung Jet Bot+ vacuum handles cleaning and maneuvering around items and my place extremely well! As a household with both a cat and a dog I wasn’t expecting that it would pick up the amount of pet hair that it has. This vaccine is insanely smart and literally learns from itself on where to clean and where it can’t go. The clean/charge station is awesome and it still amazes me that technology has come this far where an appliance can find its way back to its base for charging and cleaning. This is definitely the future of vacuuming and Samsung got it 100% right!
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dcrider
5 (9,999)

2022-10-27

Long Beach, MS

5 (9,999)
[This review was collected as part of a promotion.] Samsung vacuum is excellent. The engineers were brilliant programming the computer chip is great because how it knows if you move it, machine remembers and will finish and go back to the exact spot it was moved. It talks and let’s you know if a problem, if it’s stuck it cuts itself off, says it needs emptying the bend, battery low returns to the station. The vacuum goes over my whole house just love it. I wished this was engineered years ago. Oh this is a plus it never bumps or scratches my furniture just goes up with in 1-2 inches and turns around. Awesome vacuum. If you sweep a pile dirt it will see it and go over to remove dirt. Emptying station is so great when it finishes it empties in the station bag without you having to do anything.
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Stephanie
5 (9,999)

2022-01-11

5 (9,999)
i debated on this forever and did a ton of research. i looked at many "top robot vaccum" articles and this one was not on any of the rankings. joke is on whoever wrote those articles, this robot vaccum is far more superior than any other vaccum. we have two thick rugs in our house that are on hard floor. the vaccum has no problem climbing onto the rugs and does not get stuck at all. i was super impressed by how quickly the vaccum was able to map our house. honestly, if you're thinking about it, get it. you seriously will be so glad you did.
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Darkened
2 (9,999)

2023-07-29

Avondale, AZ

2 (9,999)
I pur jsed this in May and it's now the end of July. I didn't use.it until mod June because we saved it for the new home we closed on. At first, I loved the JetBot+, but now, I feel like the thing is just an idiot. The AI seems to get stupid real quick. Before it was very good about detecting walls, edges and furniture... now the unit gets stuck practically daily, it does things like spin around in a circle for 20 minutes, pushes over box fans..... I've wiped off the sensor, deleted the map and jad it redraw it.... it just doesn't function the way it was in the first 2 weeks. Truthfully the thing annoys me more than anything cause I'm always having to prevent it from the next disaster or to get it unstuck.... For an $800 machine, I expected more.
Hyödyllinen??
Alkuperäinen julkaisu Samsung US
Samsungin vastaus:
2023-08-03

Customer care

Hi there, Congratulation on your new home! We want to ensure that your maximizing the vacuum's full ability. I have included a link below to a list of commonly asked questions regarding the mapping and pattern cleaning of the vacuum. This resource will assist in ensuring that it is functioning properly. POWERbot robot vacuum FAQs: https://www.samsung.com/us/support/answer/ANS00088082/ Should you need more assistance with the vacuum, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146101147) to help our team pull up your information when you message us. Have a great day. -Ernest-

GSax
2 (9,999)

2023-06-17

virginia

2 (9,999)
I bought this and the s23+ together a couple of months ago. Overall the product is good but oh my God, the cliff sensor issue drives me nuts. If you have a black rug with a white design on it, this product is useless as it gives you a cliff sensor error. It thinks the robot is about to fall off a cliff and it stops working. It's pretty much useless at that point. However if I avoid that area, which is my kitchen table) it works fine. However the area I wanted this for wad the kitchen table area so it's pretty much a loss at this point.
Hyödyllinen??
Alkuperäinen julkaisu Samsung US
Samsungin vastaus:
2023-06-21

Samsung Customer Care

Hello there. Let's make your cleaning experience a breeze! Please see this link to your user manual for cleaning your cliff sensor. Turn to page 9, "C-3 Cleaning the Sensor Window." Manual. https://downloadcenter.samsung.com/content/UM/202210/20221031155619757/O_DJ68-00858B-03_221028.pdf Should you need more assistance with your cliff sensor error, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145921151) to help our team pull up your information. Have a great day ^Camille

Jenna
1 (9,999)

2022-08-26

1 (9,999)
shortly after i started getting the errors. the sensors constantly needed to be cleaned- even if they were just cleaned. sent it in, "fixed it". still does it. the sensor on top had to be replaced- sent it in again. now the vacuum is constantly saying do this or do that. i only run it at night &in the morning when everything is picked up and no one is around to mess with it. doesn't seem to make a difference. i also just cleaned out the brush. it is impossible to get the hair that wraps around the brush because the ends don't come off like other brushes. even after emptying it if i pick it up stuff still falls out all over. i usually have to vacuum again anyways since it barely sucks anything up. i would definitely never suggest this device to anyone.
Hyödyllinen??
Alkuperäinen julkaisu Samsung US
Samsungin vastaus:
2022-09-16

Samsung Care

Hi Jenna, We are glad to hear that you are using a Samsung vacuum. I would like to share a link for a proper guide on how to fix the vacuum, for not cleaning the surface properly, and for having error codes. POWERbot information and error codes: https://www.samsung.com/us/support/troubleshooting/TSG01001935/ Suction power is weak. See page 40. https://downloadcenter.samsung.com/content/PM/202112/20211220145137817/EN/1_VR8500_EN_00858B-00_AA.pdf To better assist you on this matter and to collect more details, please reach us with the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us You may provide this reference number (1144926991) to help our team pull up your information. Thank you for choosing Samsung. Have a great day. -Trisha-

BaldyG
5 (9,999)

2025-10-13

5 (9,999)
This vacuum was an unscheduled purchase we saw it on offer while waiting to collect a new TV. We didn't buy at the time but after reviewing came back to the SonicDirect store and collected it. The machine is a doddle to set up and can be set to clean on a scheduled basis, we don't schedule just run it round when we decide. It warns to tell you its setting off and again when it's completed. As its only small I clean the collection chamber out every time its done a clean and its amazing how much stuff it picks up. Highly recommend it.
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Alkuperäinen julkaisu Samsung UK

Ominaisuudet

5 (9,999)

Suorituskyky

5 (9,999)

Muotoilu

5 (9,999)

Arvo

5 (9,999)
Samsungin vastaus:
2025-10-22

Samsung

We're absolutely delighted to hear that you decided to treat yourself to the fantastic Samsung Jet Bot, and that you love it! It's such an excellent little machine, and it will save you hours and hours in your daily household chores. It's brilliant to know that you found the set up to be easy, and that you're enjoying things such as the voice guidance - this is such a handy feature to have. The powerful motor adjusts suction power based on the floor type, which saves you energy, and the high-efficiency brush effectively cleans both carpets and hard floors. Many thanks for sharing your five star review! ^EW at Samsung Support

Ritawoogie1
5 (9,999)

2021-12-09

BRENTWOOD

5 (9,999)
[This review was collected as part of a promotion.] I love this not vacuum it's bigger than the other ones I have seen. Samsung jet bot+vacuum with cleaning station it cleans wonderful I love the app and it is very easy to use. I also received this product at a discounted price in order to give my honest review and this is my honest review the Samsung jet bot vacuum is great. It is a lot bigger than what I initially thought which is wonderful. I like it better than the Roomba vacuum. And it is wonderful because it does not fall down the steps it actually stops. It has so many functions to it it goes from wood floors to rugs with no problem. I love the way it goes back to the cleaning station and cleans itself out. I would definitely recommend this product to anyone who has a big house or even a small one.
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mphilip
5 (9,999)

2023-01-25

5 (9,999)
As someone new to robot vacuums the initial impression for me was mixed. Thought this expensive gadget is not for practical use. While I packed to return it, by not using it for few days the difference was evident. Changed my mind and decided to live with it. It's absolutely helpful and is a great addition to home automation. Good suction power. Works great both on hard floor and carpets. I do not like the app through as its not very user friendly and needs further improvement. Overall great experience and highly recommended.
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Alkuperäinen julkaisu Samsung UK

Ominaisuudet

5 (9,999)

Suorituskyky

5 (9,999)

Muotoilu

5 (9,999)

Arvo

5 (9,999)
Samsungin vastaus:
2023-01-26

Samsung Support

It's good to see that you were able to see a noticeable difference with how effective your new Samsung Jet Bot Robot can be, Phillip, and this encouraged you to keep it. Its 60W of suction power means that it can get to even stubborn debris that has become entangled, and leaves both carpets, laminate, and wooden floors looking pristine. We're happy to take on board your comments regarding the app, and if you do have any suggestions for any improvements that you'd like to see then we'd be happy to hear them from you, and the great news is there are easy ways to feed this back to us. Simply Open the Samsung Members App, and in the tab at the bottom of the screen, click on 'Get Help,. then select 'Send Feedback'. ^DB at Samsung Support

SamuliK
4 (9,999)

2021-12-09

4 (9,999)
Robotti-imurin koko ja paino yllätti, mikä antoi kestävän ja laadukkaan vaikutelman. Imurin ulkonäkö on esteettinen ja mielestäni kaunein mitä olen tähän mennessä nähnyt. Paketin mukana tuli vara-osina esisuodatin sekä harja, mikä oli mukava lisä. Mukana tuli lisäksi teipattavat rajamerkit, mutta ohjeissa ei kerrota mitä ne ovat ja mihin niitä käytetään. Onneksi netistä sain idean. Ohjeet olivat melko suppeat. En osannut niiden perusteella ottaa laitetta käyttöön, mutta ohjekirjan alussa olevat kuvat auttoivat. Muuten käyttöönotto oli helppoa; telakka seinään kiinni, robotti telakkaan ja... akku on täysin tyhjä, joten täytyi odottamaan eka ennen kuin latautuu. Saattaa johtua turvallisuussyistä, mutta kummasteli asiaa, sillä nykyisin ainakin puhelimet ladataan puoleen väliin. Akun latauksen ja SmartThings -sovelluksen asennuksen jälkeen pääsin testaamaan robottia käytännössä. Robotin yhdistäminen sovellukseen sekä omaan wifi-verkkoon oli mutkatonta ja olin iloisesti yllättynyt miten tarkasti robotti kartoitti asunnon pohjapiirrustuksen LIDARilla kuten kuvasta näkee! SmartThings -sovelluksessa käyttäjä voi valita mm robotilleen puhekielen, 3 siivousvaihtoehtoa, no-go zonet sekä aikatauluttaa siivouksen. Itse olen laittanut robotin imuroimaan 15.00 sekä 21.00 joka päivä. Robotti-imurin siivousjälki on hyvää ja se kykenee siivoamaan myös yllättävän hyvin asunnon reunoissa olevan pölyn sekä roskat. Ongelmaa sille tuottaa pitkäkarvaiset matot, mutta merkitsemällä ne no-go-zoneen, robotti välttää näitä alueita. Robotti-imurist lähtee imuroidessa melkoinen ääni, mutta ainakin yksiön kokoisen kämpän se imuroi näppärästi noin 20 minuuttiin, joten melu ei pitkää häiritse. Imurin voisi myös halutessaan laittaa imuroimaan aina kun ketään ei ole kotona. Imuri ei valitettavasti tunnista matalia esineitä kuin ainoastaan niihin osumalla. Tämä on ongelma jos esineet ovat kevyitä, kuten henkilövaaka. Tämän saa korjattua merkitsemällä vaa'an sijainti no-go-zoneen, mutta se tuottaa hieman päänvaivaa. Itselläni imuri on makuuhuoneessa, mistä se pääsee helpoiten imuroimaan ja myös palamaan latautumaan. Imurin LED-valoa ei saa sammutettua yöksi, joka hieman häiritsee nukkumista. Yhteenvetona: Laadukas tuote ja imuroinnin jälki on hyvä. Sopii mainiosti yksiöön sekä isompaankin kämppään. Pienien ongelmien jälkeen tuote toimii niinkuin pitää. Suosittelen!
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Hyödyllinen??

Ominaisuudet

4 (9,999)

Suorituskyky

4 (9,999)

Muotoilu

5 (9,999)

Arvo

4 (9,999)
Samsung Fan
1 (9,999)

2025-02-01

VA

1 (9,999)
This robot vacuum has been a major disappointment. Instead of simplifying my cleaning routine, it's added frustration and wasted time. The core issue lies with the software, which is clearly buggy and unreliable. Mapping the floor has been a nightmare, with the device repeatedly failing in its attempts. Even when it does manage to create a map, the cleaning performance is abysmal. The vacuum frequently cuts its cleaning cycle short, declaring the job done prematurely and returning to its charging station, leaving much of the floor untouched. This erratic behavior makes it completely ineffective at actually cleaning. Frankly, my seven-year-old stick vacuum does a far superior job. Save your money and avoid this product. It's simply not worth the hassle.
Hyödyllinen??
Alkuperäinen julkaisu Samsung US
Samsungin vastaus:
2025-02-03

SEA Care

Hi there, We know the importance of having a reliable appliance. All we want is to assist you. We have provided a link below that explains why the Jet Bot may not complete the area it needs to clean. Please scroll down to the section "Why does the vacuum clean the same area repeatedly or leave an area unfinished?" Jet Bot robot vacuum mapping and pattern cleaning FAQs https://www.samsung.com/us/support/answer/ANS10002355/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148318568) to help our team pull up your information when you message us. Thank you. -Kimberly

laurihe
3 (9,999)

2021-12-19

3 (9,999)
Laite navigoi asunnossa todella näppärästi ja se liikkuu ongelmitta paksujenkin mattojen yli. Siivoustulos on huomattavasti parempi kuin mitä osasin odottaa, ottaen huomioon että kyseessä on robotti-imuri. Olen täysin tyytyväinen laitteen siivoustehoon. Kännykkäsovellus, jolla imuria pitäisi pystyä ohjaamaan, oli kuitenkin suuri pettymys. En ole millään saanut yhdistettyä imuria langattomaan verkkoon ja sen vuoksi en voinut käyttää imuria sovelluksen kautta. Sovellus herjaa, että wifiin yhdistettäessä on reitittimestä johtuva ongelma, mutta minkään verkkoasetuksen muuttaminen ei ole auttanut. Vaihdoin jopa wifi-reitittimen, mutta sama ongelma jatkuu. En ole koskaan törmännyt vastaavaan ongelmaan minkään muun älylaitteen kanssa. Onneksi sain imurin alennettuun hintaan. Jos sovellus vain toimisi, olisi tämä loistovehje! Tällaisenaan en kuitenkaan voi suositella tuotetta. Osallistun testaajana Smartsonin kautta ja olen ostanut tuotteen alennettuun hintaan.
Hyödyllinen??

Ominaisuudet

2 (9,999)

Suorituskyky

4 (9,999)

Muotoilu

4 (9,999)

Arvo

2 (9,999)
Samsung Fan
1 (9,999)

2024-05-08

Seattle, WA

1 (9,999)
The software has gotten worse. I've been using it for a little over a year. It worked fine for the first few months, but I now have to do manual vacuum work and stopped using it. It comes to the dock almost immediately without cleaning the whole area. I picked up any obstacles every time before I started the vacuum. I've been using a Roborock for 4-5 years on the other story, and it works perfectly! I am a Samsung fan, but I gotta be honest. Please update the software so that my vacuum makes the perfect journey.
Hyödyllinen??
Alkuperäinen julkaisu Samsung US
Samsungin vastaus:
2024-05-10

Samsung Care

Hi there, We truly understand how you feel regarding your vacuum. We are here to assist you in any way possible. Please see page 45 of the user manual for the steps to do when the vacuum is not cleaning the whole area. https://downloadcenter.samsung.com/content/UM/202312/20231214125905756/O-DJ68-00858B-04_IB_VR8500_AA_EN_231211.pdf Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1147127058), and it will help our team pull up your information. ^Rodel

Milusjulia
5 (9,999)

2022-06-02

Berlin

5 (9,999)
[Diese Bewertung wurde im Rahmen einer Werbeaktion gesammelt.] Mein Jet Bot ist einfach nur perfekt. Er saugt so genau und ordentlich, dass sogar nach meinem herkömmlichen saugen der Staub auf dem Teppich saugt. Ob Teppiche, Fliesen, Parkettboden mit allen Bodenbelegen kommt er hervorragend zurecht und sogar meine Experiment mit der Couch hat fantastisch funktioniert. Ich habe ihn auf die Couch gesetzt und er saugte diese super. Er erkennt auch wann diese endet also was will ich mehr. Kann ich nur jedem wärmstens ans Herz legen und in meinem Umfeld ist der Roboter ein Hit.  
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Hyödyllinen??
Alkuperäinen julkaisu Samsung Germany

Tuotteen laatu

5 (9,999)
Samsungin vastaus:
2022-06-03

Samsung Service Team

Hallo, vielen Dank für Ihr positives Feedback. Wir freuen uns sehr zu lesen, dass Sie mit unserem Produkt so zufrieden sind und wünschen Ihnen weiterhin viel Freude damit.

DdddDD444
1 (9,999)

2025-04-05

Suffolk

1 (9,999)
It started well and was very effective at cleaning floors. However, after almost a year, that changed and it keeps stopping saying there's something stuck in the roller brush. I've washed the brush several times, damp-wiped everywhere with microfibre cloths, many many times but still it continues to stop. In most cases, it can't do more than 10 mins before stopping with the same "brush" problem. If it weren't for that, I'd give it 5 out of 5. Unfortunately it's now unusable as you're constantly resetting it.
Hyödyllinen??
Alkuperäinen julkaisu Samsung UK

Ominaisuudet

3 (9,999)

Suorituskyky

1 (9,999)

Muotoilu

4 (9,999)

Arvo

4 (9,999)
Jfer33fcb
3 (9,999)

2023-03-30

New Jersey

3 (9,999)
The older 9250 model released in 2017 was a powerhouse and cleaned so well on carpet thanks to the hard-bristle brush. The new Samsung Jet Bots come with a soft bristle brush which DOES NOT pick up pet hair on carpet. I have both of the new Jet Bot models. Thankfully they are super smart, quiet and reliable with all other features. Self emptying is nice. But c'mon Samsung! The most basic thing - picking up hair on carpets!!!! Please Please Please make a hard bristle replacement brush for Jet Bot models.
Hyödyllinen??
Alkuperäinen julkaisu Samsung US
Samsungin vastaus:
2023-04-04

Customer Care

Hi There. Thank you for sharing your experiences with the vacuum. Upon verification, the JetBot+ uses a powerful suction digital inverter motor and a high-efficiency brush. Using the Jet Bot+ on a thick carpet may damage both the Jet Bot and the carpet. The Jet Bot cannot pass over a carpet with fiber longer than 2 cm. Since the brush sweeps dirt up from the floor during cleaning, foreign matter, such as a thin and long thread, long hair, etc., may get caught in it. For the best cleaning results, check and clean it regularly. Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145635681, to help our team pull up your information. Have a great day! ^Chrystel

corlando
5 (9,999)

2021-11-02

Sacramento CA

5 (9,999)
[This review was collected as part of a promotion.] I was reluctant to get a robot vacuum, I thought 'am I lazy or are those worth it?' I also thought there was no way it would do a good job on the edges. It was so worth it and I was wrong- it does a great job on the edges. I love that I can send the robot to one room of the house while I clean another and then have it come into the room I just finished cleaning. it's fairly quick and my floors are vacuumed way more often now. What a time saver! Added bonus, I switched it to Italian language for fun.
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Alkuperäinen julkaisu Samsung US
Samsungin vastaus:
2021-11-23

samsungcare

Happy to hear the vacuum is making things easier for you! ^Pat

Angela
2 (9,999)

2022-04-02

2 (9,999)
prog: great mapping tech; no go zones are easy to program. con: it works fine on hard foors but the suction is not sufficient for carpet. i suspected it was too wimpy when we first fired it up because it barely makes any noise. i thought, "surely that's because of samsung's superior engineering." nope. we've had a great experience with all of our samsung products, but this vacum is a fail. we've had it for 7 months and it has never asked us to empty the bag in the station. (it's still not full.) maybe that's a good thing because you can't buy the bags anywhere! we have a different vacuum whose bin is packed full after 3 days, without fail. (cats) it's getting it's job back and jet bot is getting the boot. it's hard to believe there are so many great reviews for this piece of junk.
Hyödyllinen??
Alkuperäinen julkaisu Samsung US
Samsungin vastaus:
2022-04-15

Customer Care

Hello Angela, Thank you for reaching out. I realize your experience has been less than ideal, and I understand. We value all our customers' feedback and can sympathize with your issue with your Jet Bot+ Robot Vacuum with Clean Station. At this time, we can only recommend contacting a service center to see what is the best way to fix this. For the immediate resolution of your concern, you may reach us via the following details. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you for choosing Samsung. Reference number: 1144407303 ^Ross

Mike Bee
4 (9,999)

2021-11-11

Sacramento, CA

4 (9,999)
[This review was collected as part of a promotion.] I've been using it for about a month now and it has been very convenient to have around. After mapping out No Go Zones, it's been very effective in cleaning while I'm gone at work. It won't replace my traditional vacuum but it does make the home feel cleaner consistently. I run it on Max Suction Power because it feels like the Smart Suction doesn't work as well as I want it to. I think if you can find it on sale and have been interested in getting a robot cleaner, this one is not a bad choice.
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Alkuperäinen julkaisu Samsung US
Anni989
4 (9,999)

2022-06-07

Soltau

4 (9,999)
[Diese Bewertung wurde im Rahmen einer Werbeaktion gesammelt.] Wir durften nun seit einigen Wochen den Jet Bot Saugroboter von Samsung testen. Im Alltag ist dieses wirklich ein großer Helfer, der keine Probleme mit den verschiedenen Untergründen und Türschwellen hat. Die Einrichtung der App war leicht und selbsterklärend. Bei uns ist der Saugroboter jeden Tag in Bewegung und hatte bisher keine Probleme zurück zu finden. Wünschenswert wäre es, wenn noch eine zweite Bürste vorhanden wäre. Mich stört auch die Höhe des Saugroboters. Durch den GPS Aufsatz passt er leider nicht unter das Sofa. Dieses ist für mich allerdings entscheidend, da man da schlecht mit einem normalen Staubsauger drunter kommt. Alles in allem kann ich diesen Saugroboter Wärmstens empfehlen. Von der Marke Samsung ist man gute Qualität gewohnt, welche sich auch bei diesem Saugroboter zeigt.
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Alkuperäinen julkaisu Samsung Germany

Tuotteen laatu

5 (9,999)
Samsungin vastaus:
2022-06-08

Samsung Service Team

Hallo, es freut uns sehr, dass wir Sie immer wieder begeistern können! Vielen Dank für Ihre Treue.

Danielwbe1982
5 (9,999)

2022-01-26

Maasmechelen

5 (9,999)
[Deze beoordeling is verzameld als deel van een promotie.] Ik ben heel tevreden over mijn JET BOT. kwa design een echte eye-catcher en hij doet goed zijn werk! Hij gaat in alle hoekjes en mooi rond de bodem bloempot. Hij is zeer stil en werk met wifi, wat heel geweldig is is dat je op de plattegrond ruimtes kunt aanduiden dat hij daar niet mag komen of ruimtes een dag moet overslaan voor een dag. Hij spreekt ook met je en je kan alles bekijken als je bij iemand op bezoek bent waar hij net bezig is met het zuiver maken. Mensen echt een aanrader!
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Alkuperäinen julkaisu Samsung Belgium
SlepRock
5 (9,999)

2023-03-12

San Diego, CA

5 (9,999)
[This review was collected as part of a promotion.] I have owned this product for over a year now and I must say that the programmable features are quite nice. The robot vacuum works better than some others that I've seen. The cord/rug sensors only seem to work some of the time, so there is room for growth there. I also wish that there was a bag-less option since dog hair tends to fill up the disposable bags pretty easily. The fact that the vacuum can dock at the base station to empty is pretty nice. Overall, its a pretty good product.
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Alkuperäinen julkaisu Samsung US
Casslass
5 (9,999)

2022-01-03

Ijamsville

5 (9,999)
[This review was collected as part of a promotion.] We purchased the Jet Bot as part of a promotional campaign. The vacuum has a lot of power. The Jet Bot found its way through all the rooms it was programed to clean with the No-Go-Zone section of the program. The Jet Bot automatic adjusts the suction to pick up if there is more to pick up. Once the Jet Bot finish a session it docked at the station to emptied the dirt. It did not scrap any furniture. There filter system has assisted with no excess dust being released in the air.
Hyödyllinen??
LauraLaa
5 (9,999)

2021-12-03

5 (9,999)
Imuroin käyttöönotto oli helppoa. Puhdasta jälkeä tulee ja mobiilisovellus iso plussa. **Osallistuin testipilottina ja sain ostettua tuotteen alennettuun hintaan.
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Ominaisuudet

5 (9,999)

Suorituskyky

5 (9,999)

Muotoilu

5 (9,999)

Arvo

5 (9,999)
Norbert
5 (9,999)

2022-12-10

5 (9,999)
me and my wife both work full time and having 2 kids and 2 dogs makes it a challenge to keep our house clean all the time. having the jet bot makes it easier. it frees up our time so that we can focus on other things such as cooking and spending more time with the family. the smart things app is easy to use and keeps us informed. the jet bot misses some things but that is to be expected as nothing is perfect. luckily, we also have the bespoke jet vacuum to pick up what is left.
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Alkuperäinen julkaisu Samsung US
sradliff
3 (9,999)

2022-08-26

3 (9,999)
love the mapping and scheduling. though the ability to create multiple schedules for individual rooms would be ideal. the brush on this robot is to fine/soft and is no good at picking up anything on a carpeted (regardless of shag height) surface. it simply does not do the job. even with the suction set to max, it will not pick up pet hair or litter. only effective on bare floor surfaces. not on carpet or rugs. please offer a regular vacuum brush w/ beater for this robot.
Hyödyllinen??
Alkuperäinen julkaisu Samsung US
Samsungin vastaus:
2022-09-16

Samsung Care

Hi sradliff, We are glad to hear that you are using a Samsung vacuum. We understand keeping our rugs and carpets clean is important to eliminate dust. To address this concern, we would like to inform you, that the Jet Bot cannot pass over a carpet with fiber longer than 2 cm. Please click the link and see page 10. https://downloadcenter.samsung.com/content/PM/202112/20211220145137817/EN/1_VR8500_EN_00858B-00_AA.pdf To better assist you on this matter and to collect more details, please reach us with the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) You may provide this reference number (1144927097) to help our team pull up your information. Thank you for choosing Samsung. Have a great day. -Trisha-

Ludo Réunion
1 (9,999)

2022-12-19

Ile de la Réunion

1 (9,999)
Nous l'avons depuis 2 mois et.. juste déçu pourtant on est à fond salsung dans la famille.. son nettoyage est très moyen... à du mal à monter sur les tapis voir ne monte pas du tout.. bug parfois en faisant des nettoyage complet en 15 mn au lieu de 40 en temps normal.. je ne recommande pas ce robot et ça me fait mal de le dire pour un produit Samsung. J'ai oublié de dire qu'il n'arrive généralement pas à monter sur sa base.. obligé de le pousser avec le pied afin de l'aider...
Hyödyllinen??
Alkuperäinen julkaisu Samsung France

Ominaisuudet

4 (9,999)

Suorituskyky

3 (9,999)

Muotoilu

1 (9,999)

Arvo

3 (9,999)
Samsungin vastaus:
2022-12-26

service clients Samsung

Bonjour Ludo Réunion, Merci du partage de votre avis concernant l'aspirateur Robot Jet Bot. Nous vous invitons à calibrer manuellement votre aspirateur. Vous trouverez toutes nos aides et astuces sur le lien : https://www.samsung.com/fr/support/model/VR30T80313W/WA/ Nous restons à disposition.

Anonymous
5 (9,999)

2022-01-13

Belen

5 (9,999)
[This review was collected as part of a promotion.] So to be honest I have never trusted a floor device to clean my floor but let me tell you after receiving this item I would definitely recommend if I could rate this more stars than 5 I definitely would. Samsung is a very great brand to start with and mix it with the floor cleaner you’ve got magic. I would be lost without it, it leaves my carpet with the most perfect lines which I love and leaves my floor cleaner than ever. It also self dispenses itself which is also a plus.
Hyödyllinen??
SamiOwner
4 (9,999)

2022-07-17

Santa Clara, California

4 (9,999)
[This review was collected as part of a promotion.] I bought this a few weeks ago and it has been a great help to have a vacuum that cleans, charges, and empties the bag all by itself. Keeps the house clean. Though it does a fairly good job, it doesn't compare to how a human would see something on the floor and make sure it's picked up. Since this is a robot, it does it's best effort to cover each and every area and suck up all the dirt but there is always a chance it might miss the gap or some hard stuck dirt and move on
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Alkuperäinen julkaisu Samsung US
dewrob
2 (9,999)

2022-10-26

Lancaster, SC

2 (9,999)
[This review was collected as part of a promotion.] For the first couple of work of months work ok. Then the brush broke could not just order one you had to go though warranty for one. Took to long to find out that you had to go through that. Now just sent it back to be repaired for not wanting to clean 20 sq ft. Well still not working right. So the only way to get it to do the whole house was take the smartthing off phone an run it manual and not from phone. Paid to much for the thing for it not to be working right.
Hyödyllinen??
Alkuperäinen julkaisu Samsung US
Samsungin vastaus:
2022-11-01

Samsung Care

Hi Dewrob, Thanks for the effort you made in sending this review. If a brush or a brush cover is not assembled correctly, scratches may occur on the floor, or product malfunction may occur. Since the brush sweeps dirt up from the floor during cleaning, foreign matter, such as a thin and long thread, long hair, etc., may get caught in it. For the best cleaning results, check and clean it regularly. For reference, you may refer to our Samsung Parts Website or the Samsung Parts Team for a replacement brush if needed: - https://www.samsungparts.com/Default.aspx - (800) 627-4368, Mon - Fri 9:00 AM - 6:30 PM EST. Properly clean and maintain your Jetbot Mop: https://www.samsung.com/us/support/answer/ANS00086883/ Jetbot Mop has a short operating time: https://www.samsung.com/us/support/troubleshooting/TSG01207763/ Charge and store your Jetbot Mop: https://www.samsung.com/us/support/answer/ANS00086884/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145098986), which will help our team pull up your information. Have a great day. Melardo

lokis kitchen
4 (9,999)

2022-06-27

charlotte nc

4 (9,999)
[This review was collected as part of a promotion.] Function: This little guy works great as long as he doesn't get stuck. Once he gets stuck, its will not stop trying to get unstuck and will potentially damage itself. The self empty feature is worth the extra cost. Wants/ Needs improvment there should have been a camera installed on this too. The lidar does great finding walls, but not so great with object avoidance. The smarthings app is buggy, after so many years samsung still hasn't quite gotten it right.
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Alkuperäinen julkaisu Samsung US
Ytown
1 (9,999)

2022-12-15

1 (9,999)
I've had this for almost a year. It never cleans any room in the same pattern or anywhere near clean. I've tried retraining the maps and placing the base in many different locations to no avail. Sent it in to have it serviced and was told nothing was wrong. If you could look at my "cleaning reports" you'd think I have invisible walls that change positions every day. Also why have bags in the station other than to have a constant way of getting more money out of you.
Hyödyllinen??
Alkuperäinen julkaisu Samsung US
Samsungin vastaus:
2022-12-22

Samsung Care

Hi Ytown, We'll be delighted to help with the cleaning performance of your Samsung vacuum. If your Jetbot Mop is not cleaning normally or thoroughly, or if the force of the mop is weak, there are a few things you can check. You'll need to check if the components are connected correctly and that the sensors are clear of dust. The below link is the user manual for your model. Turn page 12 (Before use - Warning - bullet #2), page 13 (In use - Caution bullet #3), page 14 (Safety Information bullet #7), page 16 (Installation Note bullet #1 and Using Notes), and page 17 (Caution bullet #4): https://downloadcenter.samsung.com/content/UM/202210/20221031155619757/O_DJ68-00858B-03_221028.pdf I shared this link about "Jetbot Mop is not cleaning properly": https://www.samsung.com/us/support/troubleshooting/TSG01207761/ Control your Samsung Jetbot Mop with the remote: https://www.samsung.com/us/support/answer/ANS00086922/ Clean with your Jetbot Mop: https://www.samsung.com/us/support/answer/ANS00086882/ For reference, I also added this link about: Properly clean and maintain your Jetbot Mop: https://www.samsung.com/us/support/answer/ANS00086883/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, give them this number (1145271201), which will help our team pull up your information. Have a great day. Melardo

Empanada1
5 (9,999)

2022-03-18

Katy

5 (9,999)
[This review was collected as part of a promotion.] First robotic vacuum. Easy to install right out of the box. Used my Smart Things App to program. Installation did say it was charged but was not. I had to wait for full charge. It stared up right after and I was amazed. It set a floor plan and worked around furniture. The cleaning is precise. It moves slowly and picks up all particles. I did have issues with it docking properly on several occasions. Overall I thinks this is another great product from Samsung.
Hyödyllinen??
Cornort
5 (9,999)

2021-11-01

5 (9,999)
[This review was collected as part of a promotion.] I really enjoy having the vacuum cleaner sweep around our home. It does an excellent job at picking up all the dust and dirt we leave behind. It picks up our pets hair efficiently. It works in a quick manner and goes around the perimeter and center of rooms, picking up all the dust. I am always happy to dump out the contents because I see instant results. It’s been months since I have seen dust on the floor. I really love the Jetbot and my family does too!
Hyödyllinen??
Samsungin vastaus:
2021-11-23

Samsungcare

Thank you for being a Samsung customer, and for providing this 5 star review to us. ^Pat

GiGix3
2 (9,999)

2022-06-27

Alabama

2 (9,999)
[This review was collected as part of a promotion.] The Jet Bot + Robot Vacuum is ok. I have had several other vacuums that were better at vacuuming in a more consistent pattern. It has trouble with vacuuming the rooms assigned from skipping a room to only vacuuming half of it to just doing a perimeter run then nothing else. Pluses are not having to clean out the bin every time it cleans and it does clean in a timely manner. If they would fix the inconsistent vacuuming pattern, it would get a 5 star.
Hyödyllinen??
Alkuperäinen julkaisu Samsung US
Samsungin vastaus:
2022-07-22

Samsung Care

Hi GiGix3. Thank you for bringing this to our attention. I see you have some concerns with the Jet Bot+ Robot Vacuum with Clean Station. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer. Your robot vacuum uses certain settings and algorithms to navigate and clean your home. However, lighting, obstacles, home decor, and home construction can affect its pattern and where it cleans. Here are some common questions and answers if you have questions about how the POWERbot's navigation or cleaning patterns work. POWERbot robot vacuum mapping and pattern cleaning FAQs https://www.samsung.com/us/support/answer/ANS00088082/ In case of repairs are needed, please take note of your warranty coverage. https://www.samsung.com/us/support/service/warranty/VR30T85513W/AA One (1) year parts and labor Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144723388 Have a great day. ^Camille

Alex
2 (9,999)

2023-01-18

California

2 (9,999)
[This review was collected as part of a promotion.] This vacuum does a nice job on bare floors, but does a horrible job on low pile area rugs. It barely picks anything up on our area rugs such as dog hair or smaller debris likely due to the fluffy roller brush which seems to work better on our wood floors. The LIDAR is fine, but I do notice that it has issues around certain objects like chair legs or items lower than the sensor area. The Clean Station is a big plus as I don't have to clean up the dustbin in the vacuum every time. The SmartThings app that's used to operate this machine is okay. One thing that I wish it had was the ability to add a second map so that the robot vacuum could map out our second floor. Overall, it's an okay robot vacuum, it just doesn't do as well on our low pile area rugs so I end up having to manually vacuum that area after the robot vacuum is done.
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Alkuperäinen julkaisu Samsung US
Samsungin vastaus:
2023-01-24

Samsung Care

We want you to have a working vacuum to enjoy cleaning, Alex. Let's go ahead and get the information you need. Upon checking, the Jet Bot cannot pass over a carpet with fiber longer than 2 cm. Please check this link to your user manual for details. Turn to pages 9, 11 to 13. https://downloadcenter.samsung.com/content/UM/202210/20221031155619757/O_DJ68-00858B-03_221028.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145375408) to help our team pull up your information. Thank you for being a valued customer of Samsung. Have a great day. ^Camille

Hondafam
4 (9,999)

2021-11-10

Phoenix az

4 (9,999)
[This review was collected as part of a promotion.] I like all the features, the battery life is great but the suction and roller brush design have seemed to be downgraded. I own the powebot 930 and it has unbelievably strong suction and the roller brush does wonders with carpet. I was expecting something similar or improved when purchasing this unit. I will say the jet bot is excellent in my kitchen and hard wood floors. I believe this was created based on people having wood/tile flooring vs carpet.
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Alkuperäinen julkaisu Samsung US
Samsungin vastaus:
2022-02-03

samsungcare

Thank you for sharing ways on how we can improve. Thank you for your review! ^Pat

JP23
1 (9,999)

2023-10-05

1 (9,999)
Would not recommend this product, this robot does not follow high standards of samsung. Going on 2nd robot now. First one got send to repair multiple times and finally got replaced. Robot had issues like broken vacuum motor, robot seeing invisible walls,going random circles, leaving 80% of house without cleaning, broken battery. Now new robot developing same issues, leaving most places without cleaning,seeing invisible walls and running circles...
Hyödyllinen??

Ominaisuudet

1 (9,999)

Suorituskyky

1 (9,999)

Muotoilu

4 (9,999)

Arvo

1 (9,999)
Ron2Vac
5 (9,999)

2022-05-01

Sarasota, Florida

5 (9,999)
[This review was collected as part of a promotion.] It is smart, avoids obstacles. Even when I watch it, you think it’s missed something- nope! It comes back and gets it. I have used it twice daily in my living room, kitchen, and hallway/bathroom. I empty the bag about once a month. They are available and cheap. Oh, and I have pets, and it cleans up their hair perfectly. I have plank tile in my house and it transitions from tile to carpet seamlessly. What else is there to say. I love this thing.
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Alkuperäinen julkaisu Samsung US
Axlndr
1 (9,999)

2023-06-24

Seattle, WA

1 (9,999)
Ineffective, Overpriced. This vacuum is really expensive and can't handle simple pet hair on hardwood floors. it just pushes it around in piles and leaves it all over my home. The filter sensor gets tripped and requires cleaning on a weekly basis. This vacuum is way more hassle than the convenience it's suppose to deliver. I previously had a 10 year old Roomba, and that ancient Roomba worked 100X better than this brand new Power Bot
Hyödyllinen??
Alkuperäinen julkaisu Samsung US
Samsungin vastaus:
2023-06-29

Samsung Customer Care

Hello there. We are here to help you maximize your vacuum. We recommend that if the cleaning area is a wooden floor, installing the Clean Station along the grain of wooden floors is best. And if the Jet Bot cannot vacuum clumps of dirt, some may remain on the floor after cleaning. - Please use another cleaning tool to clean them regularly. Please check this link to your user manual for details. Turn to page 16 (installation note bullet #1 and #4) https://downloadcenter.samsung.com/content/UM/202210/20221031155619757/O_DJ68-00858B-03_221028.pdf I have also included this link on what to do if the vacuum does not collect dirt. The vacuum is not cleaning dirt https://www.samsung.com/us/support/troubleshooting/TSG01003061/#powerbot-will-not-collect-any-dirt Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145954544) to help our team pull up your information. Have a great day ^Camille

Chef2233
5 (9,999)

2021-12-09

Houston

5 (9,999)
[This review was collected as part of a promotion.] This is a huge upgrade from my previous robovac. The cleaning station is a big plus, but the true genius is in the LiDAR scanning of the entire home. It does not bang around trying to find it's way, once mapped out, it knows exactly where to go and what to avoid. The samsung app, though a bit clunky at times, does a good job. We only use it on hard surfaces, but the cleaning has been great. I have used the spot clean feature multiple times so far and its pretty accurate and useful when you just want to clean a spill or a high use area again. After each cleaning is completed, you can check the cleaning report to see what areas were actually cleaned. Self empty feature is really nice, after a month of cleaning there is still plenty of room in the dust bag. Though hair does get stuck on the brushes, they are easy to take out and clean. No complaints!
Hyödyllinen??
NMPatti
4 (9,999)

2022-01-03

4 (9,999)
[This review was collected as part of a promotion.] I had tried several robot vacuums, including Roomba i8, before buying this one. This has been the best of the bunch. It seems to be more thorough in terms of coverage, though it does miss some areas. I've allowed it to self-map but I'd like to figure out how to, for example, ask it to just clean the kitchen. It's been difficult to get replacement bags for it, something I hope gets resolved since my Labrador retriever sheds a lot.
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Alkuperäinen julkaisu Samsung US
HQ45
5 (9,999)

2022-06-27

Owings Mills, MD

5 (9,999)
[This review was collected as part of a promotion.] One of my jobs at the house is to vacuum the floors, and my wife doesn't care how it's done as long as it GETS done. I managed to get a great deal on one of these and boy has it just made it so much easier. I've set it up to vacuum 3 times a week, and it goes on it's own, empties itself and rarely has issues. Setting up was a little annoying if I'm being honest, but once I got through that, it's been fantastic. Highly recommend!
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Alkuperäinen julkaisu Samsung US
elena
1 (9,999)

2022-10-31

USA

1 (9,999)
This vacuum was really disappointing after about a year. At some point I noticed some rooms did not actually seem clean after the robot ran. After looking at the cleaning reports it is obvious that the robot is just skipping half of my floor space despite not being blocked by obstacles. This happens consistently despite remapping attempts. The vacuum is also able to clean everything perfectly fine while doing the mapping.
Hyödyllinen??
Alkuperäinen julkaisu Samsung US
Samsungin vastaus:
2022-11-02

Samsung Care

Hi Elena, Thank you for sharing your review of the experience of your vacuum. We recommend leaving over 3 cm of space from the inner doorstep placed in the entrance. Otherwise, the robot vacuum can ride on it and go outside. For reference, I shared these links: Here is a link to "Jetbot Mop is not cleaning properly": https://www.samsung.com/us/support/troubleshooting/TSG01207761/ I also shared this link about "Clean with your Jetbot Mop": https://www.samsung.com/us/support/answer/ANS00086882/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145102671), which will help our team pull up your information. Have a great day. Melardo

Egyptian bananas
4 (9,999)

2022-06-27

Dallas, TX

4 (9,999)
[This review was collected as part of a promotion.] I have been looking for robot vacuum and I came across Jet Bot. it was at a great price and I bought it! setup was easy using my Samsung phone. it took a minute to map the house but after that, you can choose which area needs cleaning and you can just clean this area. this is a neat bot and the self cleaning station is just awesome! it gets stuck sometimes in corners and you have to nudge it to continue cleaning.
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Alkuperäinen julkaisu Samsung US
Ag77
5 (9,999)

2024-07-23

Round Rock, Texas

5 (9,999)
[This review was collected as part of a promotion.] I purchased my Jet Bot over 6 months ago and love it! This is my 2nd Samsung Robot and 4th Samsung product. Samsung makes excellent quality products which I totally enjoy as well as have informed my family and friends to purchase Samsung products. The Jet Bot is very easy to use and program. I programmed my Jet Bot to clean daily at 6am, it’s very quiet and powerful. I wake up to a clean house daily and love 💕 it!
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Alkuperäinen julkaisu Samsung US
ipoddave
5 (9,999)

2023-03-14

Humble, TX

5 (9,999)
[This review was collected as part of a promotion.] Samsung always delivers the best electronics. This robot vaccuum is the best so far compare to my other brand eufy and shark by far. It scans the entire house accurately and the cleaning power is great. The battery easily last hours of cleaning but the cleaning station makes it even better. It has a bagged system which is great for people with allergies with dust and mites. Highly recommended for Samsung fans!
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Alkuperäinen julkaisu Samsung US
Tessu80
5 (9,999)

2021-12-15

5 (9,999)
Osallistuin testipilottina ja olen ostanut tuotteen alennettuun hintaan. Olen ollut kaikin puolin tyytyväinen uuteen avustajaani Timppaan. Olen yllättynyt, kuinka hyvin on siivonnut pölyt ja koirankarvat, jopa nurkista. Täytyy vaan muistaa suht usein tyhjentää pölyastia, joka ainakin nyt koirankarva-aikaan täytyy nopeasti. "Timppa" on tuonut ison helpotuksen viikkosiivoukseen. Suositukseni tälle robotti-imurille.
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Ominaisuudet

5 (9,999)

Suorituskyky

5 (9,999)

Muotoilu

5 (9,999)

Arvo

5 (9,999)
RanchOnPen
5 (9,999)

2021-09-24

lynbrook

5 (9,999)
[This review was collected as part of a promotion.] Thank you home appliance geniuses! I appreciate you understanding the struggle of living in a beach town. I was truly having trouble constantly keeping up with the struggle of dust and sand! I mean how am I supposed to beat a battle with sand!? Constantly vacuuming was becoming a true struggle! And then after a wait and consistent patience, true joy was plastered on my face when the arrival of the Samsung JetBot. Putting the station was easy and the charge time was fast. Then that JetBot went to work! As I began to clean the rest of the house, this bot picked up every particle of sand, dust and piece of dirt on my hardwood floor. EXCITING! I was concerned about the look of the clean station but its not bad at all. The station has a modern look so it does not stick out like a sore thumb. I could not be happier with my JetBot! I am looking forward to a long CLEAN life together!
Hyödyllinen??
Samsungin vastaus:
2021-10-12

Samsung Care

We're happy you chose Samsung and we appreciate you being a Samsung customer. ^Pat

Anonymous
2 (9,999)

2023-07-02

2 (9,999)
Not impressed. The app gives the option for the vacuum to go back and empty mid-cycle and keep vacuuming but I have never been able to get mine to do it and it is jam-packed full after it completes the whole floor. Sometimes it doesn’t even empty the bin once it gets back to the station. It also doesn’t get around the edges of our cupboards or rugs well at all… our 7-year-old Mi robot does a better job 😩
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Alkuperäinen julkaisu Samsung US
Samsungin vastaus:
2023-07-06

Samsung Care

Hi Danicarby, We would love to discuss your Jet Bot+ Robot Vacuum with Clean Station to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1145984019 to help our team pull up your information when you message us. Leo

glenn113
5 (9,999)

2021-07-14

Chardon

5 (9,999)
[This review was collected as part of a promotion.] I have been very skeptical of bot type vacuums so prior to this I held off on getting one. This is what initial impressions I have gotten. This vacuum came in a large box. It is already mostly assembled and close to ready to go. I downloaded the app and watched the Samsung video noted on the instructions. Everything was very easy for me, a first timer with a robot vacuum. It cleaned very well on my hardwood floors and some random rugs. I like that it can be scheduled to clean and that I can see how it maps my floors online. The two best features are the Lidar and the clean station. Both make this way better than a normal bot vac. The only downside is the clean station only came with 2 bags. A few more would have been nice. I am currently in the process of moving into a new home and I will update my review once I see how this works on the tile floors in my new home.
Hyödyllinen??
JohnH
4 (9,999)

2021-08-29

Ponca City, OK

4 (9,999)
purchased in advance and then found out that they lowered the price. not a huge amount but enough to make you realize that ordering in advance will cost you more. now about the product, works great so far have only had it a couple of days. if they let me amend this review i will add more in the future.i loved how it went out and mapped your house. i do like that it is much quieter than our old irobot.
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Alkuperäinen julkaisu Samsung US
Samsungin vastaus:
2021-08-30

Samsung Care

Please keep us posted on the review. Always happy to hear our customers' opinion. ^Pat

Samsunger
5 (9,999)

2022-01-23

US

5 (9,999)
[This review was collected as part of a promotion.] My previous bot from another major competitor died and I replaced it with the Samsung Jet Bot+. Although the Samsung product is (marginally) more expensive, it is worth every penny. I have young children and I am very pleased with the thoroughness of cleaning and features that prevent my kids' toys from becoming a casualty of cleaning. Many tears have been avoided, and my spouse if happy, too. Win-win
Hyödyllinen??
Alkuperäinen julkaisu Samsung US
Anonymous
5 (9,999)

2022-06-27

Frostproof, FL

5 (9,999)
[This review was collected as part of a promotion.] I got this for my new house, because I have back problems and it really hurts to be swepping the floor. This vacuum, has safe my life, it does a wonderful job, and I love how it talks to you and it tells you what is doing, or if it needs help, because I forgot my charger cable for my phone and it may get tangle up. I have rugs in the bathroom the kitchen and the enterance of my house, no problems.
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Nick
1 (9,999)

2022-07-15

Arden Hills, MN

1 (9,999)
i ordered this vacuum and it returned to the charging station every 2 minutes and never cleaned. i submitted a warranty repair request and got the vacuum replaced. the new one does the exact same thing. our old samsung robot worked great for years. this one has been utterly useless. i tried to submit another warranty repair request and it won't let me even though the warranty isn't expired.
Hyödyllinen??
Alkuperäinen julkaisu Samsung US
Samsungin vastaus:
2022-07-20

Samsung Care

Hi Nick. Thank you for reaching out regarding your Returns to the charging station every 2 minutes not charging. On behalf of Samsung, we do apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. Regarding your concern, to help you with this, I am providing this link to guide you on the issue. Samsung vacuum does not charge. https://www.samsung.com/us/support/troubleshooting/TSG01003070/ In case of repairs are needed, please take note of your warranty coverage for the electric range, respectively. https://www.samsung.com/us/support/service/warranty/VR30T85513W/AA One (1) year parts and labor Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket Number: 1144715348 Thank you for being a valued customer of Samsung. Have a great day. ^Camille

Anonymous
1 (9,999)

2023-01-02

Las Vegas

1 (9,999)
Returned 4 times under warranty for object recognition sensor failure. Al they do is replace cosmetic parts. Nothing to do with the actual system has been replaced. Now out of warranty by a month, what is the chance that something will be found failed as I have to pay for it. The next model down cleans better and has never failed. Do not buy without extended warranty, better still do not buy.
Hyödyllinen??
Alkuperäinen julkaisu Samsung US
Samsungin vastaus:
2023-01-09

Samsung Care

Having the object recognition sensor fail is something we can easily check, JerryLondon. Let us go ahead and check some settings for the vacuum. Your Jetbot Mop's remote allows you to control different cleaning functions, but there are a few reasons why the remote may not work. Before connecting the remote, you should check the remote's batteries and confirm that the main unit has been fully charged. Jet Bot AI+ Robot Vacuum with Object Recognition remote not working https://www.samsung.com/us/support/troubleshooting/TSG01207762/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145323332) to help our team pull up your information. Have a great day. ^Charles

Eddie43
4 (9,999)

2022-01-03

Memphis tn

4 (9,999)
[This review was collected as part of a promotion.] Bought it for my wife as a Christmas gift. I felt more intrigued with how it actually sweep well clean the floors. Only reason it didn't get a 5 star is because the actually need a bigger cleaning compartment compared to performance. Once it fill up, it journeys back to the vacuum to suck up the dirt. But Samsung will make better adjustments. Also ready for multi colors like black or red.
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gmarini
5 (9,999)

2022-02-25

Katy

5 (9,999)
[This review was collected as part of a promotion.] What a relief. Finally came in and easy to set up. Added it to my Smart Thing App. Very quiet operation. I let it map out the living area and it went around all obsticles. The suction is extremely strong as it picks up all debries along it's way. Working on setting up rest of the house. it docks and then the suction starts into it's staion to clean vacuum. Extremely well done by Samsung.
Hyödyllinen??
Sandy83
5 (9,999)

2022-05-20

Grünhain/Beierfeld

5 (9,999)
[Diese Bewertung wurde im Rahmen einer Werbeaktion gesammelt.] Der Saugroboter kam super verpackt bei uns an. Er sieht optisch sehr schön aus. Nachdem wir alles aufgebaut haben, begannen wir mit der App Einstellung. Hier hat es ein bisschen gedauert da der Staubsauger zwar gefunden wurde, aber nicht zu verbinden ging. Nachdem der die Zimmer kartgrafiert hat ging es auch los. Wir haben bisschen Katzenstreu überall verteilt um zu schauen was er erwischt. Die Absätze Teppich/Boden schafft er. Mit Hochflorteppich hat er bisschen zu kämpfen, schafft es aber auch. An manchen Ecken kommt er sehr schlecht ran durch seine runde Form. Das Fell der Tiere (bei uns Katze und Hund) nimmt er ohne weiteres auf. Der Akku hält ca. 1 1/2 Stunde was für unsere Wohnung reicht. Der Auffangbehälter ist ein bisschen klein, wenn man ihn aber regelmäßig ausleert stört das nicht. Wir sind sehr zufrieden mit den Saugroboter, aber wir persönlich finden den Preis dafür etwas zu hoch.
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Alkuperäinen julkaisu Samsung Germany

Tuotteen laatu

5 (9,999)
Samsungin vastaus:
2022-05-23

Samsung Service Team

Hallo, vielen Dank, dass Sie sich für unser Samsung Produkt entschieden haben. Wir freuen uns über Ihr Feedback und wünschen Ihnen weiterhin viel Freude mit dem Gerät.

madd1121
5 (9,999)

2022-10-26

Jacksonville, FL

5 (9,999)
[This review was collected as part of a promotion.] I absolutely love my jet bot+, I set the timer to turn on at 6am and at 6pm, it empties out by itself and starts back up on its own. I don't have to babysit it like I did with my old bissell that I received as a gift which wound up in the trash after 1 week. This little magic machine is the best in its class! I have had it for a few months and have had zero issues. Highly recommend!
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ClnrHme
5 (9,999)

2022-01-03

Bartlesville, OK

5 (9,999)
[This review was collected as part of a promotion.] This guy is excellent, and I say guy because our boys have named him "Jarvis". Having the ability to place it on a schedule has our floors cleaner than ever before. The bot clearing the bin automatically is an awesome feature. Once you have it scheduled and be sure to keep obstacles and large items to a minimum this thing will do its thing without issue while we're away at work.
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Innokasimuroija
4 (9,999)

2021-12-15

4 (9,999)
Imuri siivoaa järjestelmällisesti sekä tarkasti. Asunnon pohjakuvan/kartan teko sujui nopeasti ja vaivattomasti. Sovellus on näppärä ja helppokäyttöinen. Imuri helppo tyhjentää ja se kiipeää helposti paksumpienkin mattojen päälle, helposti rullaantuvat matot saattavat välillä mennä ruttuun. Ainoa miinus paikoitellen kovasta äänestä, mutta tehokasta ja hiljaista ei taida ollakaan...
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Ominaisuudet

5 (9,999)

Suorituskyky

5 (9,999)

Muotoilu

4 (9,999)

Arvo

4 (9,999)
YanaR
5 (9,999)

2022-01-07

WANTAGH

5 (9,999)
[This review was collected as part of a promotion.] I absolutely love my new Samsung Jet™ Bot+ Vacuum with Clean Station. I received this product at a discounted price in exchange of my honest review after I try it. I was not sure what to expect. I was so surprised to see how thorough it cleans. We have a large dog that drops a lot of hair, dander and brings ton or leaves and dirt from outside. As a working mom I have struggled to keep up with all this. This new vaccume changed my life. It is easy to program through a phone app, you can schedule the cleaning time and create map of what areas you want to be clean. Samsung Vacuum does the rest for you and it empties the dust to a large container once it's done. When I come home from a busy day in the office my house looks spotless and floors are shiny. My life has gotten so much easier since we aquired this product. I really don't have to worry about cleaning floors and have extra time to spent with my family!
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Käyttöopas

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12 jouluk. 2023

TANSKAN

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ENGLANTI

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Versio 3.0 | 6 MB

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SUOMEKSI

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Versio 3.0 | 5.99 MB

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NORJA

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