Brosse motorisée Spéciale parquet - Design Silver - VCA-SAB90

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VCA-SAB90/VT

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Fonctionnalités

Brosse motorisée spéciale parquet

Parfaite sur les sols durs

La brosse spéciale parquet et ses fibres antistatiques éliminent les poussière fines tout en préservant les parquets les plus fragiles. Sa tête pivote à 180° pour vous permettre d’atteindre tous les angles. Retirer le rouleau d’un clic pour le nettoyer facilement.

Caractéristiques

  • Brosse motorisée Spéciale parquet

  • Aspirateurs balais Samsung Jet 75 & 90

  • Noir

  • 250x260x72 mm

Avis

Brosse motorisée Spéciale parquet - Design Silver - VCA-SAB90

1.6

Recommandé par 0% des clients.

Rédiger un avis
5 étoiles 6%
4 étoiles 0%
3 étoiles 0%
2 étoiles 38%
1 étoiles 56%
Qualité 3.0
Design 3.0
Prise en main 3.0

Photos et vidéos des clients

Filtres

Le tri par pertinence affiche les meilleurs avis en premier. Nous prenons en compte différents critères tels que les votes utiles, les derniers avis, les photos et d'autres caractéristiques que les lecteurs recherchent dans leurs avis.

Trier

Filtres

16 Avis

Perehoche
1 (9,999)

13/05/2023

VIOLAINES

1 (9,999)
Les fils électriques sont trop fragiles et cassent trop vite.
[D] Alternative Text [D] Alternative Text
Utile?
Initialement publié sur Brosse motorisée Spéciale parquet - Design Silver - VCA-SAB90(VCA-SAB90)

Qualité

3 (9,999)

Design

3 (9,999)

Prise en main

1 (9,999)

Qualité du son

1 (9,999)
Réponse de Samsung :
04/06/2023

service clients Samsung

Cher client, Merci pour votre avis. Nous avons effectué une remontée au service concernée. Celle-ci a bien été prise en compte Cordialement, Charlie, service clients Samsung.

Jpflueger
1 (9,999)

06/04/2023

Elkhorn, WI

1 (9,999)
We bought this mainly to clean our hardwood floors, it started making a terrible squeaking noise that sounded like the rollers, then the rubber sleeve on the back wheel fell off now it's useless. We loves the vacuum so much that we decided to buy a replacement since we didn't know that this was a common problem and assumed it was just a one off issue. However when the new vacuum came we found out that it does not include this soft brush head anymore. Now we have one vacuum that doesn't work right and one that we need to return.
Utile?
Initialement publié sur Samsung US
Réponse de Samsung :
12/04/2023

Customer Care

Hi There, Let's help you out with your unit. We would like to speak to you directly to determine how we can effectively assist you. Please feel free to get back to us the soonest via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145662863, to help our team pull up your information. Have a great day! ^Chrystel

Les Charmes de Bresse
Avis sponsorisé Rewarded for feedback, but gave honest & objective review.
5 (9,999)

27/02/2025

5 (9,999)
Je suis responsable de salle et je l'utilise tous les jours depuis 3ans. Aucun problème avec ce balais aspirateur. Je recommande à 100% !
Utile?

Qualité

5 (9,999)

Design

5 (9,999)

Prise en main

5 (9,999)
eangel
2 (9,999)

16/06/2023

Bridgeview, IL

2 (9,999)
It works great at cleaning our hardwood floor. Less than two years the hardwood floor cleaner tool (Soft Action Brush) has stopped working, which is the main reason why I had chosen Samsung Jet over Dyson. And the replacement appears to cost about a third of the original price for the whole vacuum, what a bummer!!!
Utile?
Initialement publié sur Samsung US
Réponse de Samsung :
21/06/2023

Samsung Customer Care

Hi there, We would love to discuss your Soft Action Brush of the vacuum to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145920806) to help our team pull up your information when you message us. Have a great day. ^Charles

impearl
1 (9,999)

10/06/2025

1 (9,999)
J'ai acheté un aspirateur balai samsung en mars 2022 chez Darty, la brosse motorisée est tombée en panne moins de 3 ans après, j'ai dû racheter une brosse sur le site Samsung shop, cette brosse est aussi tombée en panne 4 mois après.Le service après-vente n'a pas de solution à me proposer. Merci Samsung!!!
Utile?

Qualité

1 (9,999)

Design

1 (9,999)

Prise en main

1 (9,999)
Réponse de Samsung :
11/06/2025

Service clients Samsung

Bonjour impearl, Nous regrettons le dysfonctionnement que vous avez rencontré avec notre Brosse motorisée Spéciale parquet. Nous souhaitons vous apporter notre assistance pour surmonter les difficultés spécifiques que vous avez rencontrées. Nous vous invitons à prendre connaissance des conditions de garanties de votre appareil sur notre page : https://www.samsung.com/fr/support/warranty/ Plus de 70 centres de service agréés Samsung en France sont là pour vous aider. Ils sont tous parfaitement formés et utilisent des pièces Samsung d’origine pour chaque réparation. Vous pouvez retrouver la liste sur ce lien : https://www.samsung.com/fr/support/service-centre/ Nous vous encourageons également à entrer en contact avec l'un de nos collaborateurs, qui sera en mesure de trouver une solution adaptée à votre situation. Vous pouvez les joindre via le lien suivant : https://www.samsung.com/fr/support/contact/ Cordialement Charlie, Service clients Samsung

Cindy
2 (9,999)

23/11/2023

Herculaneum, Missouri

2 (9,999)
I wanted a stick vacuum. My daughter bought me this one, unfortunately the soft brush broke. It cost almost as much to replace that tool, as it does to but a new vacuum. It's frustrating, because I'm unable to use any of the other tools. Due to my hardwood floors.
Utile?
Initialement publié sur Samsung US
Réponse de Samsung :
24/11/2023

SEA Care

Cindy, we know how it feels if one of your vacuum accessories is broken. Allow us to help you with this. To check the availability and compatibility of your soft action brush replacement, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Should you need more assistance with your auto door release, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146559478) to help our team pull up your information. Have a great day. ^Camille

cody
1 (9,999)

02/08/2022

1 (9,999)
like another reviewer stated, the felt on the bottom starts falling off after minimal usage. now the wheel on the bottom fell off and it's scratching my hardwood floor whenever i vacuum. i definitely don't recommend this product.
Utile?
Initialement publié sur Samsung US
Réponse de Samsung :
27/09/2022

Samsung Care

Thank you for your review, Cody. We would love the opportunity to speak with you about this concern regarding your Samsung Jet Soft Brush to determine how we can best assist you with this. Please reach out to us directly on the following options. 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, please provide them with this number (1144965997) to help our team pull up your information. Have a great day. ^Camille

Myers
2 (9,999)

01/02/2023

Pennsylvania

2 (9,999)
I like the vacuum itself, but this attachment stared making a terrible noise. We’ve taking it apart to clean the whole thing and it’s still squealing. For the price of the vacuum I wish it would last longer than it did.
Utile?
Initialement publié sur Samsung US
Réponse de Samsung :
06/02/2023

Samsung Care

Hi Myers, We are happy to know that you like this Samsung vacuum. We wish to help with your experience with the attachment. To better assist you and to collect more details, please reach us with the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145423112 to help our team pull up your information. Leo

Justin
1 (9,999)

27/02/2023

New York, NY

1 (9,999)
This brush is the only thing that worked on my hardwood floors, everything else scratches them and I am going to loose my security deposit on my apt which is all wood. What am I supposed to do with this vacuum?!
Utile?
Initialement publié sur Samsung US
Réponse de Samsung :
06/03/2023

Samsung Care

Good day, Justin. We understand that having a working vacuum is important. If your Jetbot Mop is not cleaning normally or thoroughly, you'll need to check if the components are connected correctly and that the sensors are clear of dust. Jetbot Mop is not cleaning properly: https://www.samsung.com/us/support/troubleshooting/TSG01207761/ You can also try out different cleaning modes to find which ones suit your home and floors the best. Cleaning Modes: https://www.samsung.com/us/support/answer/ANS00086922/ If you require further assistance in the future, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145529513) to help our team pull up your information when you message us. Have a wonderful day! —Vannesa

Ryan
2 (9,999)

02/01/2023

Alpharetta, GA

2 (9,999)
Bought the product a year ago. This is the only head I can use on wood floors. The other head scratches the wood floor. However, this Soft Brush broke a month ago. Now, I can't use the stick vacuum.
Utile?
Initialement publié sur Samsung US
Réponse de Samsung :
09/01/2023

Samsung Care

Hello Ryan. Thank you for sharing your experience with the Soft Brush attachment for the vacuum. We would love to speak with you about your appliance to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145323377) to help our team pull up your information. Have a great day. ^Charles

ChefDavid
2 (9,999)

16/07/2021

Pensacola, FL

2 (9,999)
purchased this in may. now the felt on the bottom keeps falling off making it difficult to vacuum. tried numerous times to call. i would like a replacement.
Utile?
Initialement publié sur Samsung US
Réponse de Samsung :
19/07/2021

Samsung Care

Hey, David. I understand you would like a replacement device because the bottom keeps falling through. Thank you for bringing this to our attention. We value your feedback to create better experiences for our customers. So we can take a look at your unit. Feel free to reach out to us using one of the following methods for assistance. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143529798

Mital
1 (9,999)

01/07/2023

Newnan

1 (9,999)
After a year, bottom of soft brush action roller is damaged. Because of that whenever I vacuum, it makes squickie sound and leaves marks on floor.
Utile?
Initialement publié sur Samsung US
Réponse de Samsung :
06/07/2023

Samsung Care

Hi Mital, We would love to discuss your Soft Action Brush of the vacuum to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1145983478 to help our team pull up your information when you message us. Leo

amanh
2 (9,999)

26/02/2024

2 (9,999)
agree with other reviewers, when it works it is fine but need to keep clean little wheel all the time and it's not easy, it takes long time.
Utile?
Initialement publié sur Samsung Australia
Mobius
1 (9,999)

25/01/2023

1 (9,999)
Mine fell apart. I can't even try to get service for the product via the samsung site since it doesn't have a serial number
Utile?
Initialement publié sur Samsung US
Réponse de Samsung :
30/01/2023

Samsung Care

Hello Mobius, Thank you for sharing your thoughts about the accessory. We would love to discuss your soft brush accessory to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145397132) to help our team pull up your information when you message us. Have a great day. ^Charles

Elena
1 (9,999)

12/10/2025

Canada

1 (9,999)
After 8 monte the brush stop working . We paid 900 doll plus tax!!! We Even could not fine the brush stop!
Utile?
Initialement publié sur Samsung US
Réponse de Samsung :
13/10/2025

SEA Care

Elena, we know how much peace of mind the vacuum can bring to a household. Let's get this taken care of. Here is a guide to help you troubleshoot if your spin brush has stopped working. Samsung Jet Stick brush stops spinning https://www.samsung.com/us/support/troubleshooting/TSG01204474/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151008270) to help our team pull up your information. Have a great day. ^Camille

Ripoff
1 (9,999)

24/05/2023

Nj

1 (9,999)
This head is terrible. I brought vaccum and then this head and fell apart within months.
Utile?
Initialement publié sur Samsung US
Réponse de Samsung :
30/05/2023

Samsung Customer Care

Greetings, Let's get the details to help you with your vacuum's soft brush. Each vacuum accessory is designed to be used on different surfaces. Here is a link to help you check which accessories are ideal for which situation. Use your jet sticks accessories: https://www.samsung.com/us/support/answer/ANS00085902/ If you are considering purchasing a replacement, please click this link: https://www.samsung.com/us/home-appliances/home-appliances-accessories/vacuums/samsung-jet-soft-brush-jet-90-complete-and-jet-75-complete-vca-sab90-xaa/ Should you need support in the future, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1145832944, to help our team pull up your information when you message us. Have a great day. -John

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