What Can I Do to Recover the Data if I Lose the Device or Device Data is Corrupted/Lost?

Last Update Date : Oct 16. 2018

You need to regularly back up your data to a safe location, such as Samsung Cloud, Google Account or a computer, so that you can restore it if the data is corrupted or lost due to an unintended factory data reset or device is lost.

 

Regularly sync, back up your device’s data using Samsung Cloud, Samsung account or Google account, or transfer data to PC via Smart Switch. Also, you can use the various 3’rd Cloud applications to back up data.

1 Using Samsung Cloud : Back up data to Samsung Cloud and restore the data later. You must register and sign in to your Samsung account to use Samsung Cloud.
2 Using Google or Samsung account : Keep your personal information, app data, and settings safe on your device.

You can back up your sensitive information and access it later. You must sign in to your Google or Samsung account to back up or restore data.

3 Back up files and data by using various Cloud applications : Back up data(such as pictures, videos) to various downloaded Cloud applications
4 Back up data to computer : Transfer data between your device and a computer.

You must download the Smart Switch PC version app from www.samsung.com/smartswitch. Back up data from your device to a computer and import the data to your device later.

1 < Using Samsung Cloud >

You can manage the content that you want to store securely in Samsung Cloud.
You can keep your personal information, app data, and settings safe on your device.
You can back up your sensitive information and access it later. For this, you must sign in to your Samsung account to back up or restore data. On the Settings screen, tap Cloud and accounts > Samsung Cloud (Some data will not be backed up).

What Can I Do to Recover the Data if I Lose the Device or Device Data is Corrupted/Lost?
what

Tap the Back up my data and tap the switches next to the items you want to back up to activate them, and then tap BACK UP NOW.
 
Data will be backed up to Samsung Cloud. To set the device to automatically back up data, tap the Auto back up switch to activate it.

what
What Can I Do to Recover the Data if I Lose the Device or Device Data is Corrupted/Lost?

Data to back up

Detail

Basic content

Contact, Calendar, Gallery

Samsung Notes, Internet, Keyboard data, 

Basic settings

Phone logs, Alarm and world clocks

Apps

APK files, app data, and app settings

Home Screen

App and widget layouts, wallpapers

Settings

Accessibility, ringtone, Samsung keyboard, and Wi-Fi

Others

MMS, SMS, Music,

Voice recordings, Documents

Available data to back up

2 < Using Samsung or Google account >

Keep your personal information, app data, and settings safe on your device

You can back up your sensitive information and access it later. You must sign in to your Google or Samsung account to back up or restore data.

What Can I Do to Recover the Data if I Lose the Device or Device Data is Corrupted/Lost?
What Can I Do to Recover the Data if I Lose the Device or Device Data is Corrupted/Lost?
3 < Back up files and data such as pictures, videos by using various Cloud applications> - i.e. Google Photos

Especially, Google Photos supports free, unlimited storage for high-quality (great visual quality at a reduced file size) and free 15GB to account storage for original (full resolution that counts against your quota) based on upload size for photos and videos.

We recommend to backup and sync your photo, video contents regularly by using this Google Photos.

1. On apps screen, select Google Photos. (Device screenshots may differ by your software version.)

2. Activate Back up & sync option. Please note you need to sign in Google Account to back up and sync.

After then select upload size for photos and videos through settings

What Can I Do to Recover the Data if I Lose the Device or Device Data is Corrupted/Lost?

3. Select files to back up to your cloud storage and tap back up now. 

4. If you finished backing up files, you can also delete same files saved on your device to secure device storage through Delete device copy option. Any pictures or videos backed up already to cloud storage will be safe even the files from device are deleted.

What Can I Do to Recover the Data if I Lose the Device or Device Data is Corrupted/Lost?
4 < Back up data to computer >

Transfer data between your device and a computer. You must download the Smart Switch PC version app from www.samsung.com/smartswitch. Back up data from your device to computer and import the data to your device later.

What Can I Do to Recover the Data if I Lose the Device or Device Data is Corrupted/Lost?
1 On the computer, visit www.samsung.com/smartswitch to download Smart Switch PC version.
2 On the computer, launch Smart Switch. If your device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Please skip the following steps.
3 Connect your device to the computer using the device’s USB cable.
4 On the computer, follow the on-screen instructions to back up data from the device. Then, disconnect your device from the computer.

Please note that app data and settings may not be backed up due to app design.

 

 

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