How to prevent accidental touches on your Galaxy smartphone

It could be embarrassing if you accidentally call someone or send a message while your phone is in your pocket or bag. But no more embarrassment is yours since your phone already has a feature to prevent that pocket dialing. Check out what to do to keep your screen inactive and keep it safe from any accidental screen touches below. 

Before you try out below recommendations as to your solution, be sure to check if your device's software and related apps are updated with latest version. Please check how to update your mobile device's software in following order.

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install. Step 3. Follow the on-screen instructions.

Turn on Accidental touch protection

Step 1. Go to Settings > tap Display.

Step 2. Tap the switch next to Accidental touch protection to turn the feature on.


How to turn on Accidental touch protection

How to turn off Fingerprint always on on the Galaxy Z Flip

On Galaxy Z Flip, there is a way to avoid accidental fingerprint touches by turning off 'Fingerprint always on' setting.


Step 1. Navigate to and open Settings.

Step 2. Search for and select Fingerprint always on

Step 3. If you already have a fingerprint saved, disable this feature by tapping the switch next to Fingerprint always on


After turning on Accidental touch protection, you may notice a small pixel-sized light flashing on the top of your phone in the dark. When you touch the screen while the Accidental touch protection function is activated and Always-on display is preset to 'Tap to show', such small light flicker will appear.


That is because the proximity sensor is operated due to Accidental touch protection, and it is not a product defect. Some models that have proximity sensor behind the display panel, the sensor is turned on to determine whether it is in a pocket when the screen is turned on in low light (10 lux or less). When the proximity sensor is operated, the phenomenon of light flickering is recognized by the photoelectric effect. In other words, light flashing is the operation of the sensor to prevent malfunction. The brighter you set your screen, the brighter the flashing light will be.


The models that the proximity sensor is located behind the display panel are as below.

  • Galaxy A91, Galaxy A90 5G, Galaxy Note10 Series, Galaxy S20 Series, Galaxy Z Flip 

Note: Device screenshots and menu may vary depending on the device model and software version.

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