How to use SmartThings

How to use SmartThings

SmartThings is a Samsung application that allows you to manage your home appliances and other compatible electronic devices directly from your smartphone or tablet. You can monitor the status of connected devices when you're away from home, set automatic programmes for each room and even share control permissions with other family members. The SmartThings application is available on Android and iOS devices.

Main features of SmartThings:

  • Remotely control connected devices, check their status and program actions for each of them.
  • Create "Scenes" to group different devices and set up simultaneous actions (turn off lights and TV, etc.).
  • Personalise the settings of the connected devices.
  • Share permissions with other "Members" (up to 20 users).
  • Receive notifications when the status of a connected device has changed.
SmartThings main features

Please note: Some features may not be available in some countries and may vary depending on the model.

How to install the SmartThings app

The SmartThings app comes pre-installed on most Galaxy devices. It is usually found in the Samsung folder on the Apps screen. If SmartThings is not installed on your smartphone, download and install it from Google Play StoreApple Store or Galaxy Store

1 Swipe up or down on your Home screen to access your apps.
2 Tap the "SmartThings" app to launch. If this is the first time you log in, you will need to enter your Samsung account details and agree to the Terms of Use.

Please note: We recommend that you enable the permissions that will be required for SmartThings to work properly (see section Which permissions to enable to use SmartThings).

SmartThings icon
3 Using geolocation, SmartThings automatically detects compatible devices nearby.
How to check device compatibility
Devices compatible with SmartThings

1

TV

2

AV

3

Air conditioner

4

Washer/Dryer

5

Robot vacuum

6

Refrigerator

7

Wi-Fi Hub

8

Motion Sensor

9

Camera

10

Multi-functional sensor

11

Doorbell

12

Light bulb

13

Lock

14

Outlet

15

Switch/Dimmer

16

Thermostat

There are three ways to check if your device is compatible with SmartThings:

1 Check for the SmartThings logo printed on your device.
SmartThings logo
2 Check compatibility using the SmartThings app.

  1. Launch the SmartThings app on your smartphone.
  2. Tap the icon.
  3. Tap Devices.
  4. Look for your product “By Device Type” or “By Brand”.
  5. Select the category or brand of your product, then tap “Supported devices”.

 

You can choose whether go through the list or enter your model in the search bar.

Check compatibility between your device and SmartThings through Supported devices option
3 Check compatibility on the SmartThings app webpage.

  1. Go to SmartThings.
  2. Click “Supported Devices”.
  3. Enter your device's model number.
Check if your device is compatible with SmartThings
How to connect your device to SmartThings

Follow the steps below to connect your device to SmartThings.

Please note: In order to connect a device to SmartThings:

  • The device must be connected to Wi-Fi.
  • You must have a Samsung account.
  • The devices must be compatible with SmartThings.
1 Turn on the device you would like to connect to SmartThings.
2 Launch the SmartThings app on your smartphone.
3 If the device is automatically detected, a notification window pops up. Press "Add now" to connect the detected device directly.
Add now is selected on the Popup window in the SmartThings app

If the device is not automatically detected:

1 Tap the + icon.
2 Tap "Device".
3 Tap “Scan nearby".
4 Select your device.

If SmartThings does not detect your device, return to search manually. Use the search bar, entering your device name or scan the QR code on your device.

Connect your device to SmartThings using the Scan nearby option
5 Once the device detected, follow the steps on-screen to complete the set-up.

Notifications can pop-up to allow access to your device (PIN code) or to download an add-on module. If so, accept so you can follow up with the connection and agree permissions and new module so you can use SmartThings in the best conditions.

If you don’t have a Wi-Fi connection, you can connect devices via Bluetooth. Swipe down from the top of the screen to reveal the Quick panel, select "Bluetooth", then select your device. However, you will need a Wi-Fi connection to use the device you have just added to SmartThings.

To remove a device from SmartThings, select the product from the Menu or the section where it is registered, tapping on “Edit” and “Delete device”, confirming when pop-up appears. Only the user identified as "Owner" can delete devices.

You can organise devices by location, by position (home, office, etc.) or by room (kitchen, living room, etc.) and set up their operation.

Which permissions to enable to use SmartThings?

To make sure that SmartThings works properly, you will be asked to give permission for the app to access certain functions on your device, for example:

  • Contacts: authorises access to contact information during data transfer
  • Camera: scans QR codes
  • Location: finds nearby devices via Bluetooth and BLE connection
  • Storage: allows the registration of plugins and the transfer of content
  • Microphone: allows the use of voice command
  • Telephone: allows the access to essential information, such as user location and update availability.

Please note: The required authorisation may vary depending on the country, device model and operating system that your smartphone is running (Android or iOS). 

Your permission will be requested when you connect a new device that requires specific access. Follow the steps below to view and edit the permissions:

1 Go to “Settings”, then tap “Apps”.
2 Tap “SmartThings".
3 Tap “Permissions”.
4 The list of permissions that you have allowed and denied is displayed.
Set up the permission for SmartThings app
How to manage the devices connected to SmartThings

Check and manage the status of the devices registered with SmartThings (connected, paired, disconnected, on, etc.).

1 Launch the SmartThings app on your smartphone.
2 The devices currently connected are displayed on SmartThings homepage.

If the device you wish to check does not appear on SmartThings home page, tap the Menu icon (three horizontal lines), then tap "Devices" to access the complete list and select the device.

SmartThings home page with connected devices
3 Select your device.
4 The screen of each device works like a remote control and allows you to control the main functions of this device from your smartphone. For example, if a TV is associated with SmartThings, you can turn it on and off, change channels or change the volume.

Please note: The buttons and actions available will vary depending on the device and model.

Manage your devices remotely thanks to SmartThings

If you wish to access other control functions, go to the More options icon (three vertical dots).

Options for the remote control are displayed

You can also check the status of your devices connected via SmartThings by opening the notification panel on your smartphone. To do so, swipe down the screen, then tap "Devices".

Please note:

  • The steps, options and functions may vary depending on the model and operating system used. All steps, options and functions described in this FAQ have been performed with a Note10+ with Android 10 operating system.
  • Any device managed by SmartThings must be connected to a Wi-Fi or other wireless network.
  • To ensure devices interact with each other, all devices must be registered with a Samsung account.
  • Downloads and wireless communication between devices may incur costs when using mobile data.
  • Available technologies features and functions may vary by country, service provider, network environment or product.

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