There is application download problem in my handset from Google play store.What to do now?

Last Update Date : Jul 17. 2018

To overcome application download problem you need to clear data in Google play store: 


Please follow the steps listed below:

1 Navigate to Settings
2 Select Application manager
3 Select Google play store
4 Select clear data




Remove the account which is setup to play store and restart the mobile, then add account again for play store


Steps required removing account:

1 Navigate to Settings
2 Select account
3 Select Gmail address
4 Select menu
5 Select remove account


Steps required adding account:

1 Navigate Settings
2 Select account
3 Add account
4 Add Google account

Note: If problem does not solved then reset the mobile.


Steps required resetting the mobile:

1 Navigate to settings
2 Select backup & reset factory data reset

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