Television: Power cord problem

Last Update Date : Oct 22. 2018

 

Here is the list of its causes, problems and possible solutions.

 

Causes:  It can be occurred due to poor Loose, broken & physically damaged cable or connection.

 

.

 

Solution: 

1 Please check if power cord is connected properly to power socket or not. If not please remove the power cord from back side of the TV and from power socket and re-fix it properly. Note: In QLED and Frame TV Power cord cannot be removed from TV . Hence, this step is not applicable for it.
.
2 Please check the main socket by connecting any other device like iron or other appliances and check whether the connected device is working or not.
3 If you are using stabilizer then remove it and connect the power cord directly to the socket and check whether TV is working fine.

 

Note:  Click here to raise online request  for engineer visit if you are still facing the issue.

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Track my repair

Check the progress of your repair

Chat with us

Samsung is pleased to offer Chatbot support for Samsung products related queries. You can also choose to connect with our Live Chat agent.
Services available 24 Hours a day / 7 Days a week

Email

We'll respond within 24 hours of your request.

Samsung Members Web Community

Log in with your Samsung Account and join the Samsung Members community! Peer to peer support for mobile phones.

Call

1800 40 7267864 (1800 40 SAMSUNG)1800 5 7267864 (1800 5 SAMSUNG)

(Toll Free) For Use By Customers In India Only 24 Hours a day / 7 Days a week

+880 9612300300+880 8000300300

(Toll Free) For Use By Customers In Bangladesh Only 8AM - 10PM / 7 days a week

+94 11 7267864+94 11 SAMSUNG

(Toll Free) For Use By Customers In Sri Lanka Only 8AM - 6.30PM / Mon ~ Sat

+977 16600172667 (For NTC customers only)+977 9801572667

(Toll Free) For Use By Customers In Nepal Only 8AM - 8PM / 7 Days a week

Dial as per your country

* For any printer related enquiries, please visit the HP website .

Face-to-face support

Samsung Service Centers

Find out more about how you can get face-to-face help.

Service Online Appointment

Book a service appointment at your nearest service center.

Contact Us