We`re here for you
Welcome to Samsung Support
Product Support
How to find model code
Need some help locating your model number? Select your product
from the menus below and we'll show you where your number is.
- Type
- Sub Type
- Category
Topics
इंटरएक्टिव टीवी सिम्युलेटर
Refrigerator Demo Guides
Set up your Samsung refrigerator effortlessly with step-by-step videos for Single Door, Double Door, or Side by Side models. Follow expert-guided tutorials for a seamless setup. For additional help, use our Digital Service Center, WhatsApp support, or Request Call-Back service. Click on 'Learn more' to start with your model’s installation and demo videos.
End of support for Windows 10
Microsoft has announced that support for Windows 10 will end on October 14, 2025 (“Windows 10 End of Support”) and will no longer provide free security updates, technical assistance, or software updates for Windows 10.
Samsung recommends that you upgrade your OS to Windows 11 before the Windows 10 End of Support.
Contact Center Voice support timings revised
Dear Customer,
We would like to inform you that our Contact Center Voice support timings have been revised effective from 1st May 2026. The new operating hours will be from 9 AM to 7 PM (All 7 days).
Should you have any inquiries or require assistance, please feel free to reach out to us during the updated timings.
Thank you for your understanding and continued support.
Guide for how to find Model and Serial number
The model & serial number* of your Samsung product can be found in various locations, depending on the specific product you own.
Click on learn more to know about where to locate the product codes, such as the serial number, model number, etc of Samsung product.
Find additional information
AC Installation & Additional material charges
![ac installation icon]()
![ac installation icon]()
Samsung Mobile Troubleshooting Videos
Samsung Self-Repair Solutions
![self repair icon]()
![self repair icon]()
One UI Software Update
![one ui software update]()
![one ui software update]()
Book Pick & Drop Service
हिंदी / Hindi सहायता गाइड
WhatsApp
![Windows Update Information]()
![Windows Update Information]()
Languages offered : English/ हिन्दी/ Indian Regional Languages
Available 24 Hours / 7 days
WhatsApp @ 1-800-5-726-7864
Scan to access
Remote Support
![Screen Replacements for Galaxy Smartphones]()
![Screen Replacements for Galaxy Smartphones]()
Repair Services
![]()
![]()
Samsung Members Community
![Australian Consumer Rights]()
![Australian Consumer Rights]()
Warranty
![Warranty]()
![Warranty]()
Galaxy Battery
![Smart Simulator]()
![Smart Simulator]()
Smart Switch
![Smart Switch Guide]()
![Smart Switch Guide]()
Galaxy Z Premier Service
![Get Started]()
![Get Started]()
Samsung Recycling Program
![Samsung Service: Terms & Conditions | Privacy Policy]()
![Samsung Service: Terms & Conditions | Privacy Policy]()
Keep your Samsung Account secure
![Samsung Smart View]()
![Samsung Smart View]()
Maintenance mode
![Maintenance mode]()
![Maintenance mode]()
Back up & Restore data
![back up and restore icon]()
![back up and restore icon]()
How to
Manual & Documents
Interactive TV Simulator
Webtoon FAQ
Contact Info
Digital Service Center
![DSC icon image]()
![DSC icon image]()
Scan to access
WhatsApp
![WhatsApp image icon]()
![WhatsApp image icon]()
Languages offered : English/ हिन्दी/ Indian Regional Languages
Available 24 Hours / 7 days
WhatsApp@ 1-800-5-726-7864
Scan to access
Face-to-Face Support
![Image of location icon]()
![Image of location icon]()
Remote Service
![Image of RM icon]()
![Image of RM icon]()
Phone Support (India)
![image of phone dialer]()
![image of phone dialer]()
Phone Support (Bangladesh, Sri Lanka, Nepal)
![Image of caller icon]()
![Image of caller icon]()
RC01_Static Content : This text is only displayed on the editor page