Galaxy S24 Ultra Standing Grip Case

Taupe
EF-GS928CUEGWW

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Galaxy S24 Ultra Standing Grip Case
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Features

Five Galaxy S24 silicone cases lined up Five Galaxy S24 silicone cases lined up

Convenient easy-to-grip strap

With the new standing grip design, your phone stays securely in your hand. The sturdy strap on the back provides you with a secure hold. Get a good grip and worry less about drops.

* Image simulated for illustration purposes.

All-new hands-free entertainment

Enjoy your favorite shows without the hassle of holding your phone. The Standing Grip Case offers comfortable viewing, freeing up your hands for what truly matters.

* Image simulated for illustration purposes.

Trendy comfort, silky style

Indulge in the smooth, silky texture of our Silicone Case. Not only is it soft to the touch, but it also provides a comfortable grip that lasts for hours.

* Image simulated for illustration purposes.

Reviews

Galaxy S24 Ultra Standing Grip Case

2.4

Recommended by 25% of customers.

Write a review
5 stars 23%
4 stars 7%
3 stars 4%
2 stars 17%
1 stars 49%
Features 4.0
Performance 4.0
Design 4.0
Value 4.0
AI review summary
  • Customers report silicone corners peel, crack, and fall apart within weeks of normal use, especially near camera and charging port
  • Many find the grip strap stretches permanently, tears easily, or loses shape, while the stand frequently fails or won't stay in place
  • Reviewers state the material fades, chips, and discolors quickly, with several describing the case as falling apart without drops or impacts
  • Several mention the stand holds phones unreliably, the strap gets in the way during photography, and the color arrives mismatched to product description
  • A few praise the grip and stand design, but most consider the durability too poor to justify the cost
AI-generated from customer ratings & reviews, and may include incentivized reviews.

Reviews with images & videos

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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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70 Reviews

Loyal customer
1 (9,999)

2024-08-09

West Midlands

Colour : Taupe
1 (9,999)
Unfortunately after only a handful of months if use the case has started coming apart at the edges. For the price I would definitely not recommend.
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Helpful?
Originally posted on Samsung UK
Yoshimitsu
1 (9,999)

2024-06-09

Scotland

Colour : Taupe
1 (9,999)
The product initially performed well, but its durability proved to be lacking. The strap, in particular, exhibited a tendency to break at the top after approximately one to two months of use. Additionally, the strap became loose over time. These issues are illustrated in the attached photographs.
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Helpful?
Originally posted on Samsung UK
NocturnalHerb16
4 (9,999)

2024-06-19

Manila, Philippines

Colour : Taupe
4 (9,999)
Great case! The only down side is that the grip slide strap easily broke. Grip strap only lasted me 2-3months and within 2weeks time, it already lost its original shape so it wasnt flat anymore. But overall phone is protected and safe.
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I recommended this product.
Helpful?
Originally posted on Samsung PH
Anonymous
1 (9,999)

2024-08-27

London

Colour : Taupe
1 (9,999)
I am very disappointed with this product. I don't recommend it to anyone. It breaks easily and is expensive, so please do not buy it.
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Helpful?
Originally posted on Samsung UK
Anonymous1234567891011
5 (9,999)

2024-05-18

Colour : Taupe
5 (9,999)
Good case- allows the phone to stand and is very easy to hold. Material feels premium and luxurious. Overall a good case
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I recommended this product.
Helpful?
Originally posted on Samsung UK
Samsguy
2 (9,999)

2024-12-26

Colour : Taupe
2 (9,999)
i bought it like two months ago and the strap is stretched
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Helpful?
Originally posted on Samsung New Zealand
badcasehater1312
1 (9,999)

2025-03-22

England

Colour : Taupe
1 (9,999)
[This review was collected as part of a promotion.] not really a surprise this got bundled with the phones for free, just generally a bad design and feels cheap, can tell it would break easily. basically impossible to remove without putting amounts of stress on the phone that feels unsafe, which is bad since you are obviously going to want to remove this soon after putting it on. the grip stand does not feel stable when used as a stand, does not securely click into place when inactivve, and honestly i don't see how it would realistically afford much drop protection even if it did work as it is supposed to.
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Helpful?
Originally posted on Samsung UK
Jhu20
2 (9,999)

2024-05-14

Colour : Taupe
2 (9,999)
Overall i was quite happy for the case, but after 2 month of using the the rubber grip started cracking. i can still hold the phone, but expect, that the crack will finally extend cause the grip to break into half. i would appreciate if Samsung repeated the design, but from more durable materials. Similar case on S23 was much more durable, but required frequent washing. at least the phone was secure.
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Helpful?
Originally posted on Samsung SG
Kreebo
1 (9,999)

2025-03-24

South africa

Colour : Taupe
1 (9,999)
I've had this case for about a year, the strap did get baggy and just didn't really slide into place after about a month. One side of the strap started to wear, just from normal use... Ie using as a stand to eatch videos and not long after that a little tear that got bigger and bigger. I just don't use the strap portion of the cover anymore cause it's going to tear completely and my case is going to look worse than it already does with the blooming strap that doesn't fit into place as it is. I will say the case is a great idea and I really liked it's functionality but it doesn't last long.
Helpful?
Originally posted on Samsung South Africa
Barbarra
1 (9,999)

2024-02-02

Southampton

Colour : Taupe
1 (9,999)
The strap moves even when you don't want to. For example when you trying to put your phone into a pocket, there should have been a magnets to hold the strap in place. The piece that is next to the charging port has no support so it snapped after a week. VERY POOR QUALITY.
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Helpful?
Originally posted on Samsung UK
Vandawedi
2 (9,999)

2025-03-20

Colour : Taupe
2 (9,999)
At first I loved it. I have arthritis in my hands, so I am trying to find a case that's easy to hold, plus has a good stand. It fulfilled that in the beginning. First the strap stretched out and was hard to hold my phone comfortably, then after 3 month's the strap broke. Now it flopps around, and gets in the way of taking photo's. I tried to glue it back on, but it won't hold on this type of material. It looks ugly without the strap because it's a bright greenish yellow color underneath that stands out. I do like the case. It's not bulky, easy to grip, nice color. I've dropped my phone quite a few times and no damage. It has the potential to be a great case if Samsung can figure out a way to fix the strap problem.
Helpful?
Originally posted on Samsung US
Response from Samsung:
2025-03-22

R&R

Hey Vandawedi, Thank you for sharing your thoughts on the Galaxy S24 Ultra Standing Grip Case. We are glad to hear that you enjoyed its grip, design, and standing functionality. The case is crafted to provide both style and protection, and we appreciate your feedback on how it has enhanced your experience. Samsung stands behind the quality of its products, offering a warranty that safeguards against any manufacturing defects in materials and craftsmanship. This assurance is valid for a limited duration of 12 months, as specified for each individual product. With this warranty, customers can have peace of mind knowing that their investment is protected throughout this period, ensuring that they enjoy the reliability and performance expected from Samsung. If you would like further assistance, please reach out to our Samsung Support Team. We’re here to help—thank you for choosing Samsung! Mobile Accessories Support https://www.samsung.com/us/support/mobile/mobile-accessories/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

FT24
1 (9,999)

2025-03-18

Lagos, Nigeria

Colour : Taupe
1 (9,999)
I used mine for only two months and it has torn at the top. After about a 6 weeks, the back strap had expanded that it doesn't fit in again. Quite horrible for the price.
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Helpful?
Originally posted on Samsung UK
Toria36
1 (9,999)

2024-02-17

Planet Earth

Colour : Taupe
1 (9,999)
Complete waste of money …. the ‘stand’ does not stay in place, rubbish
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Helpful?
Originally posted on Samsung UK
Naeemah
5 (9,999)

2024-01-31

London

Colour : Taupe
5 (9,999)
A very convenient and sturdy case. I absolutely love my purple color
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I recommended this product.
Helpful?
Originally posted on Samsung UK
Rae_Rai
1 (9,999)

2024-02-04

London

Colour : Taupe
1 (9,999)
I enjoyed the strap feature on the old s23 ultra, so brought this assuming the features would be the same. Oh how I was wrong! The adjustable strap feature is gone The click feature only allows loop to be one size You can barely reach the strap or shall I say loop. Very disappointed, I will be happy if you can make the old Grip case for the New S24 ultra, as it has not improved the idea but has gone backwards. I have looked but there is no current Grip strap case with a actual strap like last years. We will have to wait.
Helpful?
Originally posted on Samsung UK
Deb32
2 (9,999)

2024-01-28

Louisville, KY

Colour : Taupe
2 (9,999)
Ok, so I can't complain too much since I got this case as part of my credit with purchase of the new Samsung S24 Ultra. Got the only color available at that time, and it wasn't ideal, but you know... whatever. Anyway, the thing I can't figure out for the life of me is how to "undo" the grip loop. I thought "hey, this will come in handy for selfies and to use as a stand while watching videos or cooking recipes!" But now that I've secured the loop into place, I can't seem to get it to go back to its original position. What about when I want to lay the phone down on a flat surface? Or put it in my pocket? Am I just really dumb, or is there no way to return the loop to it's flat position? I'm afraid to pull too hard on it for fear of breaking it. Someone please help.
Helpful?
Originally posted on Samsung US
Response from Samsung:
2024-05-17

Social Commerce

Hi there Deb32, thank you for your feedback on your Samsung Galaxy S24 Ultra Standing Grip Case. We completely understand how important being able to place your phone in your pocket or lay flat for charging is to you. This kickstand should slide back into a flat position. We have provided a link to the product page that has a video showing how you can put the kickstand back in its original position. We have also provided a link to the Samsung Support Team if you continue experience difficulty with this feature. Thank you for being a Samsung customer. -Elizabeth Product Page https://www.samsung.com/us/mobile/mobile-accessories/phones/galaxy-s24-ultra-standing-grip-case-taupe-ef-gs928cuegus/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Rtm201086
5 (9,999)

2024-07-26

Rockford IL

Colour : Taupe
5 (9,999)
I bought this case when it first came out. I was skeptical at first. But it turns out to be an amazing case. It is very comfortable to hold. The strap works as a stand only on its side. You can not stand it up with the strap in the upright position. The taupe color is actually a magnificent gray color as seen in the picture with the person using it as a stand. It actually doesn't get dirty easy at all. Very strong and comfortable silicone hybrid case. I don't understand all the complaints of broken straps. My strap is still good going on 6+ months. I think people are fidgeting with the strap and twirling and bouncing it with the strap. Under normal use there isn't any issues. Also samsung has a warranty on cases. Much more comfortable to hold than pop sockets. Can't go wrong with a samsung product!
I recommended this product.
Helpful?
Originally posted on Samsung US
Polorboy
1 (9,999)

2024-04-29

Colour : Taupe
1 (9,999)
I got this a little over a week ago and I do not like they way it feels in my hands. After holding my phone it feels like my hands are covered in a fine dust. The case also sticks to my pocket constantly pulling my pocket out with it and anything else in my pocket. It attracks dust like crazy. The "loop" barely holds the phone up and either doesn't stay in place or gets very stuck and is very hard to flatten again. Overall I would not recommend this or any case with this material.
Helpful?
Originally posted on Samsung US
Response from Samsung:
2024-05-10

Social Commerce

Hey Polorboy, Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24 Ultra Standing Grip Case. Your feedback is invaluable to us. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The sturdy strap on the Galaxy S24 Ultra Standing Grip Case ensures a secure grip, while the built-in kickstand lets you enjoy your favorite content hands-free. If your case is performing up to your expectations, please feel free to reach out to Samsung Support for further assistance. Thank you for being a trustworthy Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/mobile/mobile-accessories/phones/galaxy-s24-ultra-standing-grip-case-taupe-ef-gs928cuegus/

Not worth the cost
2 (9,999)

2024-09-26

Kenosha, WI

Colour : Taupe
2 (9,999)
I've had this case for about 6 months. I do like the concept of the phone case but the strap does get stretched out quickly and will not lay flat into it's groove (which I did expect). The biggest disappointment is that all four corners of the case are cracking and falling apart. Especially the corner where the s-pen is located. I understand that normal use will cause some minor cosmetic damage, but I never had a case deteriorate like this. I am not hard on my phone either. I dropped it a couple times with no damage to the phone, so the case does protect! However, for this price I really expected it to hold up longer. If you are looking for a case that will last, I do not recommend this one. If Samsung offered a one time replacement, I would reconsider this product, otherwise it's not worth the investment.
Helpful?
Originally posted on Samsung US
Response from Samsung:
2024-09-30

Social Commerce

Hello there, we appreciate your feedback on your Samsung Galaxy S24 ULtra Standing Grip Case. We understand how important protecting your device is to you and we are pleased to hear you device has withstood damage due to the protective case. We have provided links to your warranty information and the Samsung Support Team if you would like to explore other options to protect your case. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages Samsung Warranty smsng.us/Warranty-Info

Chelsea 1
2 (9,999)

2025-02-06

Colour : Taupe
2 (9,999)
I bought this case for my S24 ultra. It should if been so good but it wasn’t. For the price it should have been much better, for a Samsung product. I bought this case end of August 2024 by October 2024 the strap was so baggy, it makes the case look cheap. Really disappointed. I would have been better off by buying a different brand and a lot cheaper. Judging by other reviews, it seems Samsung are not bothered by the poor quality for such an expensive case
Helpful?
Originally posted on Samsung UK
Boudica
2 (9,999)

2025-01-04

Leicester, East Midlands

Colour : Taupe
2 (9,999)
When I first received thus case I loved it. Super comfortable in my hand, it made the phone feel more secure. The only thing is the handle started to split at one (side at the top where it slides down the phone) after a few months and now I am left wondering what phone case to get next. So disappointed with the quality, Samsung you charge a fortune for these cases please make them last or reduce the price.
Helpful?
Originally posted on Samsung UK
TheEddcp
3 (9,999)

2024-06-01

UK

Colour : Taupe
3 (9,999)
Firm grip on phone and the stand clicks into place when popped out, issue has arrived about 6 months after purchase as the silicone around the stand has started cracking, still usable for main purpose of protecting phone but worth noting. Can confirm the material does grab the inside of the pocket so if you pull it out of jeans pockets the lining comes out as well.
Helpful?
Originally posted on Samsung UK
Annabanana123
2 (9,999)

2024-04-18

Colour : Taupe
2 (9,999)
I'll give this two stars because when it was working it was great but the strap is attached in a pretty flimsy way to the case so it broke off after just over a month so now the strap just dangles there in the way. And I can't even just remove the whole strap because then it looks terrible. Can't use the case anymore at all. Not worth the price.
Helpful?
Originally posted on Samsung Australia
intheeco
1 (9,999)

2024-01-29

Colour : Taupe
1 (9,999)
I am not a fan. I found the silicon is too slippery, and the grip part is too large, even for medium-sized hands where it doesn't provide the necessary grip to make holding the phone comfortable. The grip can function ok as a phone stand in landscape mode. Opening and closing the grip is a two-hand effort. Poor function and design for this cost.
Helpful?
Originally posted on Samsung Australia
Scott B111
1 (9,999)

2024-02-20

Kent

Colour : Taupe
1 (9,999)
Absolute Horrid Colours. I bought the purple case thinking it was black. Maybe i should had got the ///Snow White/// grip case that Samsung class As // Light Blue LOL Lets have them in Pink please guys next time Oh and maybe the colour name on the box??????? Come on guys. Why couldnt we had a Pink oh only joking a Black one of these???
Helpful?
Originally posted on Samsung UK
CalumS
1 (9,999)

2024-10-01

Colour : Taupe
1 (9,999)
Let me start that this case is nice to hold, use and protects the phone, but if you want to use the stand and holder for longer that 4 months I'd order multiple sp youbaready for when it splits. The sliding stand/holder will break. At where it creates a small bend that will eventually leaving the full function unless.
Helpful?
Originally posted on Samsung UK
Sunny0084
1 (9,999)

2024-03-30

Colour : Taupe
1 (9,999)
I purchased this cover one month ago and was initially pleased with it. However, after less than a month of use, I discovered a crack on the edge. I contacted Samsung, but they declined to cover the damage under warranty. I am greatly disappointed with the product's quality and Samsung's after-sales service.
Helpful?
Originally posted on Samsung Australia
Steve2748427
1 (9,999)

2024-02-28

Colour : Taupe
1 (9,999)
I want to love the case, the handle is excellent but it's made out of really grippy silicone. Whilst that might sound good, getting it in to and out of a pocket is just to much hassle. Not to mention all the fluff that sticks to it. I wish they'd made a solid plastic case rather than soft silicone.
Helpful?
Originally posted on Samsung UK
Kato1
5 (9,999)

2024-03-23

Shropshire

Colour : Taupe
5 (9,999)
Exceptional case! Perfect fit grips around all sides great feel camera is protected screen is protected slide out thing is really functional and useful it's Perfect! My only gripe is they could have installed a microfiber lining and there needs to be more colours? Other than that it's Perfect
I recommended this product.
Helpful?
Originally posted on Samsung UK
Elissa
1 (9,999)

2024-02-28

Colour : Taupe
1 (9,999)
Two weeks of use and the matt coating is already wearing off the case on all the corners. The strap has already stretched and sags slightly, even though I've barely used it. It's slippery to hold onto even though it supposedly has a grip surface. I wonder if they tested this case at all?
Helpful?
Originally posted on Samsung Australia
ACS45
4 (9,999)

2024-02-11

Colour : Taupe
4 (9,999)
Got this as part of my pre order for the S24 Ultra. Overall, I am quite happy with this case as it feels and looks great. Only thing that they can improve it to place some kind of retention for the strap to prevent it from opening when getting the phone in and out of your pocket.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
JTee
1 (9,999)

2025-08-23

Colour : Taupe
1 (9,999)
The plastic handle tears and I rarely use it and it's certainly not being used as intended because of it. About 3 months before it began to break. Also, the only male colour at the time was black and it actually comes violet and not even a dark violet
Helpful?
Originally posted on Samsung Australia
s24ugirl
2 (9,999)

2025-03-24

Colour : Taupe
2 (9,999)
Nice concept; it makes it easy to hold. However, the grip part stretched over a couple of weeks, so it does not fit back into its slot. Also, the taupe colour is more of a light grey; it looks more brown in the images.
Helpful?
Originally posted on Samsung UK
moonpool
5 (9,999)

2024-02-09

Colour : Taupe
5 (9,999)
Bought this when I pre-ordered my unit. I absolutely love it because I normally buy straps that attach to cases. Since the grip is already built-in, I can lay the phone almost flat on its back on a table. I love it!
Helpful?
Originally posted on Samsung PH
Nathan
5 (9,999)

2025-02-14

Colour : Taupe
5 (9,999)
Best case I've ever had in my life. The s25 ultra case that looks similar is garbage in comparison. Lower quality materials. S24 case feels nice in the hand and just enough friction it doesn't slip.
Helpful?
Originally posted on Samsung US
Response from Samsung:
2025-05-29

R&R

Hi Nathan, Thank you for reviewing your Galaxy S24 Ultra Standing Grip Case. We appreciate your feedback! It's great to hear that the case is performing well and providing a secure grip. Our phone cases are designed to withstand unexpected moments, and we're pleased that your Standing Grip Case is meeting your needs. Thank you for choosing Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Capk
1 (9,999)

2024-06-30

Canada

Colour : Taupe
1 (9,999)
Got this 4 months ago. Off the bat I found it awkward to hold. Not the strap is tearing in the exact same spot as what other customers have displayed in the pics. Would not recommend!
Helpful?
Originally posted on Samsung US
Response from Samsung:
2024-07-01

Social Commerce

Hey there Capk, we appreciate you sharing your thoughts with us about your Samsung Galaxy S24 Ultra Standing Grip Case. We understand how important not only the protection but the additional usage of your case are to you every day. We have provided a link to the Samsung Support Team if you would like to speak to someone about this matter further and review any and all options available to you for a resolution. Thank you for b eing a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Michelle
1 (9,999)

2024-10-15

Colour : Taupe
1 (9,999)
I loved this case when I first got it. However, after a few months of use the strap broke rendering it useless. Now the strap just gets in the way when I am trying to take photos.
Helpful?
Originally posted on Samsung US
Response from Samsung:
2024-10-16

Social Commerce

Hi Michelle, thank you for sharing your thoughts about your Samsung Galaxy S24 Ultra Standing Grip Case. We understand how important being able to hold your device securely is to your peace of mind. We have provided a link to the Samsung Support Team if you would like to discuss your experience and options for a resolution further one on one. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Sush
3 (9,999)

2024-12-27

Colour : Taupe
3 (9,999)
The case started peeling off with a small scratch and the holding strap is not going back into when we release it, may be need some getting used to. Looking good on phone though.
Helpful?
Originally posted on Samsung US
Response from Samsung:
2024-12-27

R&R

Hello Sush, We are thrilled to hear that your Galaxy S24 Ultra Standing Grip Case is serving you well. Our goal is to provide cases that not only keep your phone protected but also enhance its style and appeal. Please keep in mind that all Samsung products come with a 12-month manufacturer’s warranty, should you need it. Thank you once again for reaching out, and we appreciate your support as a valued member of the Samsung community. Mobile Accessories Support Mobile Accessories -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Clement Tboss
5 (9,999)

2024-10-17

Colour : Taupe
5 (9,999)
I bought this case a month ago and I'm so happy with the purchase. The case makes it easy to hold the phone and also it grips that a phone won't slip easily whenever you place it
I recommended this product.
Helpful?
Originally posted on Samsung South Africa
Gude18
5 (9,999)

2024-08-28

Colour : Taupe
5 (9,999)
I used mine for 7 months and it's the best. My phone was stolen and I want to buy the same one. But the price is still the same and I'm looking for where to buy it cheaper.
Helpful?
Originally posted on Samsung US
REALAIS
5 (9,999)

2024-02-02

Colour : Taupe
5 (9,999)
I like this case. Inovative design for stand. It gives 2 stand positions if you turn around phone. Feels quality product. Bought with 30% discount. Much better value then
I recommended this product.
Helpful?
Originally posted on Samsung UK
Rob S88
1 (9,999)

2024-05-02

Colour : Taupe
1 (9,999)
Sadly within 2 months of use this case has already started to break apart. As a note I'm not a heavy user. I work from home so my phone mostly stays stationary on my desk.
Helpful?
Originally posted on Samsung Australia
Belzhu
2 (9,999)

2025-01-16

Colour : Taupe
2 (9,999)
I bought the just around 10 months ago and the strap has just broken. It was useful while it worked but it doesn't last. Given the price, I would expect better quality.
Helpful?
Originally posted on Samsung Australia
RvanS
1 (9,999)

2024-05-17

South africa

Colour : Taupe
1 (9,999)
My phone droped from a very short height and the cover ripped at the corners ...very poor quality wont recommend , cover looks good and everything but its not tough
Helpful?
Originally posted on Samsung South Africa
Shirlee
5 (9,999)

2025-10-11

Colour : Taupe
5 (9,999)
Functionality Galore! Loving it, except the band has torn some which makes it continue to from use! How can I get it replaced bc I do have the Samsung Care +2? TY
Helpful?
Originally posted on Samsung US
Aeris
4 (9,999)

2024-03-03

Malaysia

4 (9,999)
Overall quality is good, the strap can stabilizing the phone well especially when taking photo or pass to third party to assist for photo taking.
I recommended this product.
Helpful?
Originally posted on Galaxy S24 Ultra Standing Grip Case(EF-GS928CLEGWW)

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Toni
1 (9,999)

2024-01-29

Colour : Taupe
1 (9,999)
Though the design is practical, the price is simply exorbitant for casing. There is no offer for promotional price during pre-order of phones.
Helpful?
Originally posted on Samsung SG
allan ding
1 (9,999)

2024-05-23

Colour : Taupe
1 (9,999)
so disappointed, the rubber belt has already break down only used few months. the samsung product quality is not supposed to be like that.
Helpful?
Originally posted on Samsung Australia
Bspree
4 (9,999)

2024-11-10

Colour : Taupe
4 (9,999)
I've had my case a few months now. It still works but it's peeling where it is damaged. It's my own fault but just letting y'all know.
Helpful?
Originally posted on Samsung US
Response from Samsung:
2024-11-13

Social Commerce

Hey there Bspree, thank you for sharing your thoughts about your Samsung Galaxy S24 Ultra Standing Grip Case with us. We are pleased to hear you are overall happy with the usage of your case with your device. We have provided a link below to the Samsung Support Team if you would like to discuss the peeling of your case or explore additional case options we have available. We appreciate you being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Selby _89
1 (9,999)

2024-08-04

Colour : Taupe
1 (9,999)
Within just a couple of months the strap is so stretched that it constantly sticks out. The corners of the case are all worn away
Helpful?
Originally posted on Samsung UK
Dash
2 (9,999)

2025-01-12

Colour : Taupe
2 (9,999)
I like it but unfortunately it's already broken at the top junction of the grip Would have been a nice thing if it's durable.
Helpful?
Originally posted on Samsung US
Response from Samsung:
2025-01-13

R&R

Hello Dash, Thank you for sharing your feedback about your experience with the Galaxy S24 Ultra Standing Grip Case. We’re glad to hear you like the design, but we understand your concerns regarding the durability of the grip. Your input is important to us, and we will ensure it is shared with our product team for review. Please note, Samsung products are warranted against manufacturing defects in materials and workmanship for a limited period of 12 months, as specified for each product. If you have any additional suggestions, please reach out to our Samsung Support Team for further assistance. Mobile Accessories https://www.samsung.com/us/support/mobile/mobile-accessories/ Samsung Warranty Samsung Care | Warranty & Support | Samsung US -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Dave
1 (9,999)

2024-01-27

Colour : Taupe
1 (9,999)
Ah, smooth touch plastic. Finally, a more permanent solution than just buttering your phone to make it impossible to hold.
Helpful?
Originally posted on Samsung US
Response from Samsung:
2024-05-10

Social Commerce

Hi Dave, thank you for your feedback on your Samsung Galaxy S24 Ultra Standing Grip Case. We understand how important the material and feeling secure in holding on to your device is to prevent accidental drops. It can take some getting used to with the grip being on the opposite side from the camera lenses and adjusting to the new feel. If you are looking for a case more suited to your preferences and needs, we have provided a link to the Samsung Support Team if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Soco
2 (9,999)

2024-09-11

Houston

Colour : Taupe
2 (9,999)
Case is beautiful. Durability non existent. All corners peeling from putting in my pocket. I don't recommend this product.
Helpful?
Originally posted on Samsung US
Response from Samsung:
2024-09-13

Social Commerce

Hi there Soco, we appreciate you sharing your experience with your Samsung Galaxy S24 Ultra Standing Grip Case. We understand how valuable your device is to you every day and wanting to protect your device. We have provided a link to the Samsung Support Team if you would like to discuss your experience further and review potential options for a resolution. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages Samsung Warranty smsng.us/Warranty-Info

colross82
4 (9,999)

2024-06-24

Colour : Taupe
4 (9,999)
This case has a premium feel to it and is very protective. The sliding kick stand and grip is so useful and original!
Helpful?
Originally posted on Samsung UK
Whitney
1 (9,999)

2024-01-26

Colour : Taupe
1 (9,999)
This case is GREY. It is not taupe. I mean grey grey, not even close to a taupe. No brown what so ever.
Helpful?
Originally posted on Samsung US
Response from Samsung:
2024-05-13

Social Commerce

Hello Whitney, we appreciate your feedback on your Samsung Galaxy S24 Ultra Standing Grip Case. We never want any of our customers to feel as though they are not having the best experience possible or that their products are not meeting their expectations. We have provided a link to the Samsung Support Team to assist you further with options to resolve this with you. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

StimBoredom
5 (9,999)

2024-02-10

Washington, D.C.

Colour : Taupe
5 (9,999)
I ordered five different cases for my S24 Ultra, ranging from slim to rugged, and this is the one I selected for everyday use. It offers a good balance of protection and comfort, with a really nice feel in your hand—soft, yet grippy. I've found the strap to be very comfortable, useful, and functional, serving as an innovative alternative to pop sockets and uncomfortable metal rings. For simple one-handed use, you can slide the strap down and slip your fingers or hand in, whichever way feels most comfortable. There are many ways to hold and manipulate the strap for use in either the left or right hand. To use it as a stand, slide it all the way down until it clicks (note: you do not need to click it into place to hold it in one hand, only when using it as a stand). The case is thin enough to be comfortable in one hand—more rugged cases tend to feel too wide and take away from the original design, in my opinion—yet it's thick and rigid enough for you to feel confident it will survive a short (waist-high) fall. I've tried cases from multiple well-known makers, and although I think this case is overpriced (since it's an official Samsung case), I don't feel like I've wasted my money.
I recommended this product.
Helpful?
Originally posted on Samsung US
Sher
1 (9,999)

2024-10-03

South Africa

Colour : Taupe
1 (9,999)
Do not buy this case! It rips after a few months which is a disgrace Samsung as it is so expensive!
Helpful?
Originally posted on Samsung South Africa
Biblioteca
3 (9,999)

2024-02-29

Colour : Taupe
3 (9,999)
I bought this case about a month and a half ago and it already has damage and has to be replaced.
Helpful?
Originally posted on Samsung US
Response from Samsung:
2024-06-20

Social Commerce

Hey there Biblioteca, we appreciate your feedback on your Samsung Galaxy S24 Ultra Standing Grip Case. We are happy to hear you were initially pleased with the appearance and features of your phone case. We would be more than happy to review any options that may be available to you to resolve this matter. We have provided a link to the Samsung Support Team below to work with you directly at your convenience. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Pfff
1 (9,999)

2024-01-29

Colour : Taupe
1 (9,999)
GREY! GREY! GREY! This case is nowhere near a taupe color, it’s 100% grey. Don’t be fooled.
Helpful?
Originally posted on Samsung US
Response from Samsung:
2024-05-23

Social Commerce

Hi there Pfff, we appreciate your feedback on your Samsung Galaxy S24 Ultra Standing Grip Case. Your feedback is invaluable to us as we strive to innovate our product line and provide the best possible experience to our customers and give them the ability to purchase with confidence. Please, don't hesitate to reach out to us again if you have any questions or would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

scot
1 (9,999)

2024-06-08

Durban, South Africa

Colour : Taupe
1 (9,999)
I've had the cover for around 5 months. The 'stand'/holder has almost completely torn off.
Helpful?
Originally posted on Samsung South Africa
Alex Banks
5 (9,999)

2024-01-19

Snohomish, WA

Colour : Taupe
5 (9,999)
Very good feel and the color was very nice! Over all I would recommend this!
Helpful?
Originally posted on Samsung US
Bob768
5 (9,999)

2024-01-28

Colour : Taupe
5 (9,999)
A lovely, comfortable case, very use full especially when taking pictures
I recommended this product.
Helpful?
Originally posted on Samsung UK
Tesla
1 (9,999)

2025-01-02

Colour : Taupe
1 (9,999)
Poor quality didn’t even last 6months. Will never recommend to buy.
Helpful?
Originally posted on Samsung Australia
Kt13
1 (9,999)

2024-10-28

Colour : Taupe
1 (9,999)
Not good quality... last only for few months.. for daily used nahh
Helpful?
Originally posted on Samsung Levant
Sergei
1 (9,999)

2024-04-27

Colour : Taupe
1 (9,999)
I bought the case in this store. After 2 months the strap broke.
Helpful?
Originally posted on Samsung UAE
Response from Samsung:
2024-04-27

Samsung support

Your feedback is valuable to us. We understand that you need help for your Samsung product and we can help you surely. Please contact us (https://www.samsung.com/ae/support/contact/#contactinfo) or call us in our toll free numbers: - UAE (800-7267864) - Bahrain (8000-4726) - Oman (800-72627) - Qatar (800-2255) - Kuwait (183-2255) Our helpful agents are available for you from 8AM to 10PM GMT+4"

ShaQu
5 (9,999)

2024-12-18

Colour : Taupe
5 (9,999)
excellent one with the strap in the back to make it easy to hold
I recommended this product.
Helpful?
Originally posted on Samsung Levant
kylek
5 (9,999)

2024-01-30

Colour : Taupe
5 (9,999)
its an awesome case!! I dont understand the low ratings.
Helpful?
Originally posted on Samsung US
MJdB
1 (9,999)

2025-01-17

South Africa

Colour : Taupe
1 (9,999)
The strap sliding end doesn't last long and chips away.
Helpful?
Originally posted on Samsung South Africa
Sam dobashi
5 (9,999)

2024-12-26

Washington state

Colour : Taupe
5 (9,999)
The best phone. Work, school,And travel Love samsung
I recommended this product.
Helpful?
Originally posted on Samsung US
Jack19911
1 (9,999)

2024-10-13

Colour : Taupe
1 (9,999)
[This review was collected as part of a promotion.] Damage after two mounth .. don't buy this Product.
Helpful?
Originally posted on Samsung UK

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