How to Request Visual Support for Samsung Home Appliances

Last Update date : Nov 30. 2021

Visual Support service is a more personalized form of customer support wherein a consultant is able to provide advice based on actual visuals of the affected product provided by the user.


Easy and intuitive to use, you just need to call to our Samsung Careline (Malaysia) -  1 800 88 9999 request for visual support. Our careline consultant will then send a URL link via SMS message to the customer which launches straight into the Visual Support permissions process – there is no need for customers to download a separate application.


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