Bespoke AI Dryer Heat Pump 9kg

{{priceAnchor.priceWrapper.info.noLineOrignal}}

{{priceAnchor.priceWrapper.info.totalPrice}}
{{priceAnchor.priceWrapper.info.totalPriceMonthly}}

{{priceAnchor.priceWrapper.info.ceExchangePrice}}

{{priceAnchor.priceWrapper.info.orignalPriceAddText}}
{{priceAnchor.priceWrapper.info.lowestWasPricetext}}
{{priceAnchor.priceWrapper.info.orignalPrice}}
{{priceAnchor.priceWrapper.info.savePrice}}
{{priceAnchor.priceWrapper.info.disclaimer}}

Choose your Colour

Colour :

Choose your Capacity

Dimensions

  • Width

    600 mm

  • Height

    850 mm

  • Depth

    600 mm

Make Sure It Fits

Measure your space to avoid returns. Consider all tight spots and the path for a seamless delivery.

Bespoke AI Dryer Heat Pump 9kg
White 9 kg

{{item.name}}

{{item.summaryPrice}}

Samsung Reward points

Not already a Samsung Rewards member? Don't worry, you can join at checkout and get your Rewards points. Not already a Samsung Rewards member? Don't worry, you can join at checkout and get your Rewards points. Samsung Reward points are based on membership tier and max limit.
Not already a Samsung Rewards member? Don't worry, you can join at checkout and get your Rewards points. Not already a Samsung Rewards member? Don't worry, you can join at checkout and get your Rewards points.

{{rewards.formatted.totalPoint}}

{{rewards.rewardsDescription}}

{{price.priceWrapper.info.totalPrice}} {{price.priceWrapper.info.vatText}}

{{price.priceWrapper.info.orignalPriceAddText}}

{{price.priceWrapper.info.lowestWasPricetext}}

{{price.priceWrapper.info.orignalPrice}} {{price.priceWrapper.info.savePrice}}

Earn 5% back in rewards

{{price.priceWrapper.info.walkoutQtyText}}

{{price.priceWrapper.info.homeDeliveryQtyText}}

{{price.priceWrapper.info.salesPitch}}

{{price.priceWrapper.info.text}}

{{price.priceWrapper.info.text2}}

{{price.priceWrapper.info.text3}}

{{price.priceWrapper.info.shippingOrBack}}

{{price.priceWrapper.info.taxPriceDisplay}}

{{upgrade.title}}

{{upgrade.learnMoreCta.text}}

{{upgrade.description}}

{{upgradeResult.displayModelName}}

{{upgradeResult.discountText1}}

{{upgradeResult.description1}}

{{upgradeResult.description2}}

{{offerFinance.title}}

{{offerFinance.learnMoreCta.text}}

{{offerFinance.description}}

{{galaxyForever.title}}

{{galaxyForever.learnMoreCta.text}}

{{galaxyForever.description}}

{{galaxyForeverResult.displayModelName}}

{{galaxyForeverResult.discountText1}}

{{galaxyForeverResult.description1}}

{{galaxyForeverResult.description2}}

Choose your colour

Customizable bezels sold separately

Choose your skin colour

Customizable skin sold separately

  • {{item.name}}

    Out Of Stock

Modern type

  • {{item.name}}

    Out Of Stock

Beveled type

  • {{item.name}}

    Out Of Stock

Skin color

  • {{item.name}}

    Out Of Stock

{{shippingOrBack.shippingOrBack}}
{{deliveryMessage.deliveryMessage}}

{{tradeIn.title}}

{{tradeIn.learnMoreCta.text}}

{{tradeIn.description}}

You have maximum number of Trade-in in cart already. If you wish to add in Trade-in, please remove from cart.

Congratulations, your trade-in request is successful.

  • {{item.discountText1}} {{item.discountPriceText}} {{item.discountText2}} {{item.discountPriceText2}} {{item.specialDiscountText}}

    {{item.displayModelName}}

Your Old Device Value, this value may differ from estimated trade-in value and will be credited upon the collection/drop off of the used device.
Overtrade Bonus, discount will be reflected in cart upon checkout.

Dealer stock quantity

You can check the stock quantity for each region

Please select city

Only {0} left in stock.

Sorry, this product is not currently available in selected city.

{{assuredBuyBack.title}}

{{newAssuredBuyBack.title}}

{{newAssuredBuyBack.learnMoreCta.text}}

{{newAssuredBuyBack.description}}

Please select Samsung Assured Buyback or no coverage

{{care.title}}

{{care.learnMoreCta.text}}

{{care.description}}

Please select Samsung Care+ or No to continue

  • {{item.specialText}}

{{warranty.title}}

{{warranty.learnMoreCta.text}}

{{warranty.description}}

{{warrantyResult.displayModelName}}

{{warrantyResult.discountText1}}

{{warrantyResult.description1}}

{{warrantyVd.description}}

{{warrantyVdResult.title}}

{{warrantyVdResult.priceDisplay}}

{{delivery.headline}}

{{delivery.errorMessage}}

Apply

{{deliveryResult.priorityText}}

{{deliveryResult.mainText}}

{{deliveryResult.subText}}
Standard installation charges may apply.Click here for more details.

{{deliveryResult.decText}}

{{item.disclaimer}}

{{tariffOption.headline}}

Learn more

{{tariffOption.description}}

{{tariffOptionResult.displayModelName}}

{{tariffOptionResult.discountText1}}

{{tariffOptionResult.description1}}

{{tariffOptionResult.description2}}

{{tariffOptionResult.description}}

{{tariffOptionResult.price}}

{{tariffOptionResult.disclaimer}}

{{embedAddon.title}}

{{embedAddon.description}}

  • {{item.imgAlt}} {{item.imgAlt}}
    {{item.iconTitle}}

    {{item.name}}

    {{item.modelCode}}

    {{item.description}}

    {{item.finalPrice}}

    {{item.originalPrice}} {{item.savePrice}} Out Of Stock
  • {{item.imgAlt}} {{item.imgAlt}}
    {{item.iconTitle}}

    {{item.name}}

    {{item.modelCode}}

    {{item.description}}

    • {{item.dotList1}}
    • {{item.dotList2}}
    • {{item.dotList3}}

    {{item.finalPrice}}

    {{item.originalPrice}} {{item.savePrice}} Out Of Stock
{{message.item.offerTitle}}
{{message.item.offerTooltip}}
{{message.item.linkText}}

{{message.item.tcCTAText}}

{{message.item.periodText}}

{{finance.item.emiText}} {{finance.item.emiText}}
{{finance.item.offerTooltip}}
{{finance.item.cta.label}}

Highlights

10-year warranty on the motor

10-year warranty on the motor

As at April 2026. The 10 year parts warranty is only applicable to the inverter motor.

Features

Intelligent drying

AI Control

Dry laundry easily and effectively with AI Control. It personalizes drying by remembering your habits, suggesting cycles and displaying timely information. A SmartThings App* provides advice on cycles, planning and troubleshooting.

* Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

Eliminates bacteria

Hygiene Care

The Hygiene Care cycle sanitizes both dry and wet items* without affecting the drying performance. By infusing them with high temperature heat while drying it eliminates 99% of bacteria*. Hygiene Care cycle can also reduce exposure to live house dust mite and pollen**.

* 2kg dried laundry or 4kg wet laundry. ** Based on independent testing by Intertek. Individual results may vary. *** Allergy UK considers that this product will, in proper use, reduce exposure to live house dust mites and pollen.

Opens how you want

Reversible Door

Choose the direction that the reversible door opens to suit the layout of your home. Simply change which side it opens to fit the location, what’s around it and how you do things.It also means that walls won’t get in the way! And it is transparent, so you can check what’s inside with a glance.

Wrinkle-free clothes

Wrinkle Prevent

Keep dried clothes wrinkle-free without ironing. Simply select Wrinkle Prevent and, once the drying cycle ends, it intermittently turns the drum with no heat for up to 180 minutes. It prevents clothes from resting in one place for too long while hot, so creases don’t form in the fabric.

Intelligently dries

OptimalDry

Optimize your drying performance effortlessly! OptimalDry uses 3 sensors to achieve the best results. It monitors the humidity and adjusts the drying time, so laundry is ready quickly and using minimal energy. It also stops clothes from being damaged and reminds you to clean the Heat Exchanger.

Easy maintenance

2-in-1 Filter

Maintain your dryer more easily and optimize the drying performance and safety. An innovative 2-in-1 Filter has a two-layered mesh filter. So there’s no need for a Heat Exchanger filter, making it easier to maintain. Two alarms also remind you when the Filter and Heat Exchanger need cleaning.

Deodorize with air

Air Wash

Refresh your clothes without washing, boiling, scrubbing or using detergent. Air Wash technology deodorizes your garments and bedding, so they always smell fresh. Unpleasant odors are removed using just super-hot air. So your clothes will seem like they’ve been dry-cleaned and will last longer.

Fast dry small loads

Quick Dry 35'

Get any clothes you need dried fast, like a work shirt or school top. The Quick Dry 35' cycle gets a small 1kg load of clothing dry and ready to wear in 35 minutes*. Using high heat it can safely dry a few items, so there’s much less waiting – just dry the clothes you need, when you need them.

* May vary depending on the type of fabric.

* May vary depending on the type of fabric.

Specifications

  • Drying Capacity (kg)

    9.0 kg

  • Net Weight

    49 kg

  • Net Dimension (WxHxD)

    600 x 850 x 600 mm

  • Drying Capacity (kg)

    9.0 kg

  • Body color

    White

  • Door

    Black Door + D.Silver Deco

  • Panel Display

    AI Control

  • Type of Dryer

    Heatpump

  • Energy Consumption (annual)

    194

  • AI Control

    Yes

  • Interior Drum Light

    Yes

  • Heatpump Drying

    Yes

  • Smart Control

    Yes

  • Reversible Door

    Yes

  • Child Lock

    Yes

  • Damp Alert

    Yes

  • Language Setting

    Yes

  • Drum type

    Diamond

  • Dry Level

    3

  • Drying Rack

    Yes

  • Drying Time selector

    Yes

  • Mixed Load Bell

    Yes

  • Progress Indicator

    Yes

  • Wrinkle Prevent

    Yes

  • OptimalDry System

    Yes

  • Smart Things

    Yes

  • Cool Air

    Yes

  • Iron Dry

    Yes

  • Outdoor

    Yes

  • Time Dry

    Yes

  • Towels

    Yes

  • Warm Air

    Yes

  • Wool

    Yes

  • Air Wash

    Yes

  • Bedding

    Yes

  • Quick Dry 35'

    Yes

  • Cotton

    Yes

  • Delicates

    Yes

  • Mixed Load

    Yes

  • Shirts

    Yes

  • Synthetics

    Yes

  • Hygiene Care

    Yes

  • Net Dimension (WxHxD)

    600 x 850 x 600 mm

  • Net Weight

    49 kg

  • Gross Dimension (WxHxD)

    680 x 885 x 700 mm

  • Gross Weight

    54 kg

  • WiFi Embedded

    Yes

  • SmartThings App Support

    Yes

Reviews

Bespoke AI Dryer Heat Pump 9kg

4.6

Recommended by 90% of customers.

Write a review
5 stars 81%
4 stars 9%
3 stars 2%
2 stars 3%
1 stars 5%
Features 5.0
Performance 5.0
Design 5.0
Value 5.0
AI review summary
  • Customers praise the exceptionally quiet operation and heat pump technology delivering significant energy savings and low running costs.
  • Most appreciate the SmartThings app integration for monitoring energy usage, customizing cycles, and receiving AI-driven recommendations.
  • Reviewers consistently report clothes dry quickly and emerge fluffy and perfectly dry without over-drying or damage.
  • Several highlight the modern, stylish design and thoughtful features like the drying rack and easy-to-empty lint filters.
  • A few mention difficulty cleaning the heat exchanger and note sheets require special settings on standard drying cycles.
AI-generated from customer ratings & reviews, and may include incentivized reviews.

Filters

Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

Sort

Filters

271 Reviews

Geelee
5 (9,999)

2020-11-20

5 (9,999)
[This review was collected as part of a promotion.] I received this tumble dryer from Samsung for product testing purposes. I never knew I could get so excited about drying my washing, and perfect timing for the colder months. My old machine cost me a fortune, you set the timer and temperature and watched the energy meter spin. This dryer however uses a heat pump, which dries your clothes with a gentle heat and although the drying cycle takes a little longer it is so much cheaper than my old machine. It looks great, I love the colour, the pictures do not do it justice. It has a nice big door to make loading easier and a clever double filter that is very easy to clean and it reminds you to do so every time you switch on. And who knew I needed a light inside my tumble dryer! Nothing gets missed when I empty it now. It has multiple cycles, whether you are doing a couple of shirts, or pile of towels or even just want to “air” some items. It’s very clever and efficient. It senses when the clothes are dry, so what you think may be a 3 hour cycle, finishes in an hour. Towels are so fluffy and soft, and there’s even a wrinkle prevention option to make clothes less creased. This dryer just makes life easier. The App is simple to use and helps you choose the correct cycle, if you need it, although the options are pretty straightforward. You can even link the washer and dryer within the app so that the dryer knows what cycle is required depending on which wash cycle you used, all very clever. I love that the App shows you how much energy the drying cycle used. I can’t believe how little that is. I would highly recommend this dryer, heat pumps are definitely the cheaper option in the long run.
[D] Alternative Text [D] Alternative Text
Jat75
5 (9,999)

2025-04-05

London

5 (9,999)
[This review was collected as part of a promotion.] Super quiet and efficient Dryer. Dries all clothes on super fast fashion without heating up the laundry room environment.
[D] Alternative Text [D] Alternative Text
Response from Samsung:
2025-04-14

CX

We are thrilled to see you are enjoying your spectacular Samsung Series 9 OptimalDry™ Smart Heat Pump Tumble Dryer! Thanks to the incredible A+++ Energy Efficiency with Heat Pump Technology, your machine reheats warm air in the drum to help reduce your energy bills! ^LB at Samsung Support

Bevboy
5 (9,999)

2020-11-20

5 (9,999)
[This review was collected as part of a promotion.] I received this tumble drier from Samsung for product testing purposes. The reading material included was inadequate. I suggest downloading the full PDF manual. Even then, there were difficulties to resolve. For instance, establishing a Wi-Fi connexion to SmartThings was problematic because the instructions provided were unclear. Similarly, a rack is included which will be useful but the instructions for its use were confusing. I had never come across one before and tried drying clothes on the rack when this was unnecessary. It came away from the housing during a spin and I had to stop the cycle to prevent any damage to the drier. The drier looks stylishly modern and is packed with features. It is quiet running, has a great capacity of up to 9 kg and a choice of left or right door opening. The heat pump drier is more efficient and gentler at drying than condenser or vented alternatives and results in an energy efficiency ranking that is both green and economical in terms of electricity usage. My smart meter supported this, showing no drastic upward surges when using the machine. It is important to remove fluff after every drying and I found the lint box easy to deal with. The same is required of the water container which is located on the front of the drier at a very convenient level. A great improvement on other machines where you empty this at floor level. The control panel is uncluttered, very intuitive and easy to operate. There is a comprehensive list of cycles and additional functions that are accessed by scrolling through the control panel knob. There is a quick dry cycle that takes only 39 minutes as well as much longer, intensive cycles. An anti-wrinkle feature is available to stop clothing creasing. The hygiene care cycle can sanitise a load by eliminating almost all germs and dust mites. My first load produced poor results. I needed to use two additional cycles before the clothing was dry enough. I think I chose the wrong programme. Subsequent loads came out fresh and dry. The SmartThings app was useful because you can control your wash remotely. I have found the auto-cycle link with the washing machine excellent. This allowed the washing machine to recommend the right setting for tumble drying. It is an example of AI at its best, takes the hassle out of tumble-drying clothes and produced brilliant results. There is a learning curve to negotiate when using this appliance to maximum potential soit is worth sticking with it. This is an ultra-modern, intelligent tumble drier that I can thoroughly recommend. It is efficient, economical and impressively quiet in its operations.
[D] Alternative Text [D] Alternative Text
SilverLizard
4 (9,999)

2025-04-13

Worthing

4 (9,999)
Was a bit worried about heat pump dryers taking longer than other types, but as I had to get a new dryer, the lower cost of energy use was a more important factor in my decision. So, on the first use, when the recommended cycle came up with 3 hours, I admit I was a bit disappointed, but actually it finished a lot quicker, and the clothes were dry enough. This was true of the subsequent cycles, usually taking about an hour and half, despite initially coming up with over 3 hours, and that was with fairly full loads. It is also quiet, at least compared to my old dryer, the smart features are a nice to have rather than essential, and the 5 year warranty is also a reassurance, so happy to recommend this one.
[D] Alternative Text [D] Alternative Text
Al_B
5 (9,999)

2020-11-30

5 (9,999)
I received this tumble dryer from Samsung for product testing purposes. I am really impressed with the efficiency and performance from this dryer. Our last dryer always seemed to heat up the room more than it was actually using heat to dry clothes - sometimes to uncomfortable levels. By contrast, this model manages to dry clothes and other articles in very quick times without the same issues. The generous drum size means that air circulates extremely well, even with larger loads. The smartlink feature is perfect for notifying us on the progress of the dryer as well as making choosing the right programme effortless. Highly recommended.
SianRalph1991
5 (9,999)

2025-01-28

Portsmouth

5 (9,999)
Absolutely fantastic best purchase I have made so easy to use and looks lovely with the matching washing machine definitely worth the money!!
[D] Alternative Text [D] Alternative Text
Chilespurs
5 (9,999)

2020-10-26

5 (9,999)
I received this washing machine / tumble dryer from Samsung for product testing purposes.’ My previous dryer was also a Samsung, but this is an improvement the single dial is more convenient for use and it is much quieter. Connecting to my phone was easy and great for controlling the dryer and notifying when complete. The design is very nice although I much preferred my old dryer cosmetically with the large smoked glass door. As regards features this dryer has it all and completes all cycles perfectly, particularly the wrinkle free function great for school blouses and shirts. I also like the clean filter notification every time you dry as it gently reminds you to clean the filter after each cycle something my last dryer lacked. The drying tray again is a great feature for trainers and woolen jumpers.The option to plumb or us draining tray is also a great option, I am lucky enough to be able to plumb and stops the hassle of emptying the draining tray. I also like the fact when the clothes are dry the cycle will finish early very energy efficient. Would I recommend yes without a doubt it is another great product from Samsung plus the five year guarantee is a bonus.
[D] Alternative Text [D] Alternative Text
GeoffD
5 (9,999)

2025-01-11

Dundalk, Ireland

5 (9,999)
Great performace with low energy bills. The samsung interface although not perfect is far ahead of other brands.
[D] Alternative Text [D] Alternative Text
Response from Samsung:
2025-01-28

CX

We are over the moon to see how pleased you are with your new tumble dryer, Geoff! Thanks to its impeccable performance, eco-friendly operation and a plethora of cycles and features, it's no wonder you're so pleased! ^CR at Samsung Support

Nenad
5 (9,999)

2020-10-21

5 (9,999)
I received this tumble dryer from Samsung for product testing purposes. The dryer arrived really well packaged, which was great as this meant the dryer arrived in perfect condition. Once unpacked I had two decision to make, the first being which installation method to choose (whether to plumb in the dryer or to use the condenser) and second which side to have the door open. All of these are fantastic features which makes the tumble dryer even more versatile and appealing to customers. Once installed it was very easy to start using the dryer. The design of the dryer is wonderful and the drum looks really futuristic (pictures below). The interface and ease of selecting the drying cycle makes it so simple to use. I found using the Smart Things app made it even easier as you can select the clothing types and make a custom drying setting. You don’t have to be really tech savvy to use the app either which is great. While using the dryer I have found that clothes seem to dry a lot quicker and smell fresher. I am a massive fan of the Air Fresh setting as it means I don’t have to rewash clothes that I would have in the past and they come out fresh and ready to wear. Samsung have really taken their time in making this tumble dryer and that shows with the build quality and features such as even installing a light in the drum so you never miss an item again. We are a young family with a baby so have lots of little items which would usually have been left behind in our old dryer, this is no longer the case! I really don’t know how I ever lived without this product. Another nifty feature is the shelf that comes with the dryer that’s super easy to use and helps with drying shoes.
[D] Alternative Text [D] Alternative Text
Alex12
5 (9,999)

2022-08-02

5 (9,999)
[This review was collected as part of a promotion.] Bought this item after comparing with pretty much all dryers in the market. After research, I noticed that reverse tumble action is one of the most important function for cloth dryer, so I wanted to buy with that function to minimize wrinkles. However, this doesn't have that and I bought this. The reason is efficient dry (w/ AI function) with moderate humidity would perform better in terms of qualities (clothes damage protection, minimization wrinkles, etc). It perfectly works and well connected with my mobile, so I can get notice when it's done. Also it's value for money. Highly recommend for those who need quality dry.
dlaurels
5 (9,999)

2020-11-20

5 (9,999)
[This review was collected as part of a promotion.] I received this tumble dryer from Samsung for product testing purposes. I’ve been using my new Samsung tumble dryer for 2 weeks now and felt it’s a good time to write my review after putting it through it paces with a number of cycles. Installation and setup was very simple with easy to grip levelling feet, once plugged in and turned on it welcomes you with a demonstration of its features and tells you what all the buttons do via the LCD screen. A nice little feature which may get overlooked is having the option to hinge the door either side of the machine to make it easy loading from your washing machine directly into the tumble dryer if they are next to each other. Paring to the Samsung ‘Smartthings’ app is straight forward (already had a Samsung account) but as soon as I opened the app on my phone it instantly found the tumble dryer and paired. Performance – With our previous tumble dryers they’ve nearly always failed to dry the clothes fully at the end of the cycle even with a humidity sensor built in but the Samsung gets it correct every time and no need to put it on for an extra 15 or 30 mins. Love the drying rack that came with the dryer which can be installed in the middle of the drum to dry shoes or our kids plush toys without them getting beaten up by the motion of the drum. Bonus feature, if you have a compatible Samsung smart washing machine, when paired to this tumble dryer they “talk” to each other and the tumble dryer will automatically create the correct drying cycle based upon what you set the washing machine to, I’ve never had to press a single button on the dryer other than ‘Start’. The best bit is cost to run (If coming from a condenser/vented dryer to a heat pump) – We have gone from using a condenser dryer to the new Samsung dryer which uses heat pump technology, based upon our usage (approx. 4-6 loads a week) it will save us around £100 per year on our energy bill. I was a sceptic at first and thought it was just another marketing tactic but I have an energy monitor on the tumble dryer plug socket which has showed me these savings, so in a way it will pay for itself over the coming years. Overall another great product by Samsung and clearly showing they are leading the way in large kitchen appliance technology.
[D] Alternative Text [D] Alternative Text
alex2ee
5 (9,999)

2023-10-16

5 (9,999)
[This review was collected as part of a promotion.] I have upgraded from vented heat dryer to heat pump dryer. The machine is quiet and of course needs no ventilation. Extremely energy efficient with 9-star energy rating. It comes with AI cycle work well with Smart things. It calculates what the machine requires time, and it is handy the machine recognises optimum times to allow best drying times for those who prefer to iron shirts. The machine come with water container, I tried it took about 3 loads to fill up the tank. The dryer works quiet, and it come with lighting inside the tumble. The last thing, it helps a lot for my wife. especially she is doing lots of Ironing clothes and she is very happy with this dryer.
RobertK
5 (9,999)

2022-11-12

Edinburgh, Scotland

5 (9,999)
The tumble dryer looks very good, quiet when running and doesn’t use a lot of electricity. Most drying is done with only 0.8-1.5kW of power used which means that it’s cheap enough not to worry about using it. Helps to keep the house dry by not hanging clothes. The integration with smart things is brilliant and having a washing machine from the same family means that we only having to open the washing machine and switch on the dryer and it knows what program to use. Highly recommend it to anyone. However do keep in mind that it’s not easy or cheap to find someone to repair it, however the extra expense pays for itself in energy savings as opposed to a standard condenser dryer
Response from Samsung:
2022-11-14

Samsung Support

We know how important it is at the moment to be eco-friendly and to save you money on your bills, and this tumble dryer does exactly that, Robert! It's getting colder outside so it's so easy to just throw your clothes in this, let it choose the correct prorgramme for you, and your clothes will come out the softest and warmest they've ever been. ^EM at Samsung Support

Butters24
5 (9,999)

2024-12-03

5 (9,999)
It’s still only been a couple of days and so far I have only tried 2 different cycles of which this product has numerous. I’ve set up Smarter things App which took a minute. It’s worked well on both cycles so far. It’s quieter than my previous dryer. It did however not come with a manual of the control panel settings and what button does what it only came with a Heat pump Dryer booklet which this information is not included. So far so good
[D] Alternative Text [D] Alternative Text
Response from Samsung:
2024-12-06

CX

We are pleased to read that, although you have owned your new and amazing Samsung Series 7 Heat Pump Tumble Dryer for 2 days, you have already started making the most of its impressive technology! As you mentioned, not only does this appliance boast an impressive range of drying programmers, perfectly tailored to your daily needs; but it also supports SmartThings, which makes setting up and controlling your appliance smart and easy. We also appreciate that you wished for more documentation to be included with it about how to use its settings and controls for an easier experience, and please don't hesitate to follow this link, which will take you to the online User Manual with all the relevant information included on it: https://spr.ly/6421Q1FtD From our end, we will certainly pass this valuable feedback along, and we are confident that this impressive product will keep you happy and dry for many years in the future, Butters! ^CL at Samsung Support

IR25
4 (9,999)

2023-01-05

4 (9,999)
Pros Low energy costs Clothes come out close to dry nearly all the time Connection to SmartThings provides laundry recipe and notification when complete Can pause and add in extra items if needed Cons Clothes come out very wrinkled. There is a wrinkle free setting but adds 3 hours to load Cost Supplied wastage pipe is only 2 metres. I needed approx 3m which they don't supply which means I have to empty water container each cycle
[D] Alternative Text [D] Alternative Text
Response from Samsung:
2023-01-09

Samsung Support

Thank you for the feedback regarding your new Series 9 OptimalDry Heat Pump Tumble Dryer, as we're sure that a lot of our customers will find your comments on both sides as useful as we do. We've been aware for a number of years that our customers have had concerns with keeping their energy bills low if possible, so the energy efficiency of our digital appliances are helping in this way when it seems to be needed the most. The capability to connect the machine to the SmartThings app helps to make sure that you can get the perfect cycle for any wash load, and therefore the best results. We are happy to look into your comments regarding the wrinkle-free option, and the wastage pipe, so that we can continue improving and providing everything that our customers could need. ^DB at Samsung Support

Debs47
4 (9,999)

2025-01-31

Staines upon Thames

4 (9,999)
I have only had my dryer for one day, but it looks amazing and is really quiet. There is a bit of a smell at the moment, but Will at Samsung assured me that this was normal and that it would go away. Have used it to dry my swimming towel and it was great for that. The only thing I will say is that it is deeper than than the 600 indicated on the website, as they do not include the door which sticks out a bit further.
[D] Alternative Text [D] Alternative Text
Response from Samsung:
2025-02-01

CX

Thank you for taking time to review your Samsung Series 7 Smart Heat Pump Tumble Dryer! With the awesome Digital Inverter Motor, you will have a peaceful experience whilst your machine works hard. If you ever need assistance regarding the smell or any other part of your machine, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

CumbrianRock
5 (9,999)

2024-11-22

5 (9,999)
It takes some getting used to (compared to condenser tumble dryers) but the heat pump technology is awesome! On its own merits, I would probably rate it 9 to 9.5 out of 10: it’s amazing technology, and it definitely works; I can’t vouch for the energy savings claims made about them, as I didn’t do a proper before-and-after comparison myself, but I don’t have any reasons to doubt them. The only thing to keep in mind about them is that every so often (about once a month) you have to clean the heat exchanger (remove the accumulated lint, etc. to prevent it from impacting its performance) … it’s not a big job, but quite awkward on ours as the heat exchanger is at the bottom of the unit.
Response from Samsung:
2024-11-23

CX

It's great to see that you're already able to see the benefits of your Series7 Smart Heat Pump Tumble Dryer, and we're sure that you'll get a chance to fully explore everything that it offers over time. The quick way in which it gets your laundry back to looking and feeling brand new will help keep the bills down all year round. It does take most of the chore out of your laundry days, but we do recommend regular maintenance so that it's always running at optimal levels. ^DB at Samsung Support

Johnsnr
5 (9,999)

2024-11-12

Lancashire

5 (9,999)
I decided on a Samsung dryer after much research and picked the series 9 has it ticked all the boxes for me, so far it's been a great choice cheap to run, quiet and most things come out dry. It's faster than I expected after reading reviews about the extended drying times of heat pump dryers and to be honest it's not much different than our old vented dryer. Once you choose a program it may say 3 hours to dry but it adjust the time using moisture sensor and rarely takes long than 1 hour. If there's one negative it does tangle duvet covers so you need to occasionally stop the cycle and unravel but that was the same with our old dryer. With the 5 year guarantee I would recommend this dryer.
Response from Samsung:
2024-11-13

CX

Thank you for this stellar five-star review, John! As you have mentioned, the epic OptimalDry feature uses moisture and temperature sensor to adjust the drying time accordingly, not only that, it helps save energy too! With the powers of the Digital Inverter Technology, Silent Dry and the awesome 5-year extended warranty giving you peace of mind, we can see why you love it so much! ^LB at Samsung Support

Gb88
2 (9,999)

2021-07-11

Leicester

2 (9,999)
I was excited to change my old vented dryer to a Samsung heat pump. The first few cycles were great as the dryer is quiet and efficient. However the problem started when I dried bedding. It just rolls into a ball and middle stays damp. You have to keep pulling sheets out every 15 minutes to untangle the ball and then resuming the cycle. I've tried drying the sheets separately but this doesn't work. My very old Hotpoint dryer used to switch between a forward and reverse cycle which stopped this from happening. It's a shame this offering from Samsung has failed on such a simple but vital point.
aaffan
5 (9,999)

2024-12-28

5 (9,999)
Saya baru dapat mesin pengering dalam 2 hari yang lalu. Setakat ni mesin pengering ni memang terbaik. Kain kering dengan baik dan baju juga tidak terlalu berkedut. Dan antara ciri penting mesin pengering ni, tak menyebabkan ruangan mesin menjadi panas bila beroperasi. Ciri ini yang saya paling tekankan kalau nak beli mesin pengering baju. Yang lagi bagus sebab mesin pengering ni boleh disambung dengan apps Smartthing. Jadi saya boleh tengok berapa lama lagi mesin pengering ni beroperasi tanpa perlu melihat di mesin pengering tersebut. Hasil keringan juga memang mantap. Tak menyesal beli. Memang kalau kawan-kawan nak beli pengering yang harga berpatutan tapi mantap, belilah mesin pengering ni.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
FiferChris
4 (9,999)

2023-01-03

Fife, Scotland

4 (9,999)
I have had no issues with this tumble dryer. It’s been efficient in terms of the electricity as it senses when the washing is dry and reduces the drying time accordingly. The filter is very easy to clean and the water drawer is capacious and easy to empty. The drum is of a good size and the app makes it easy to control. The only downsides for me are that 1) I wish there was a ‘manual’ control. The dryer seems to be too automated in certain circumstances. It would be a good idea to be able to extend the drying time if things aren’t quite dry enough, for example; 2) A timer function on the dryer/app would be helpful to set it running at night for example, or when there’s lower price electricity.
Response from Samsung:
2023-01-06

Samsung Support

We are pleased to see that you are happy and satisfied with your new and amazing Series 6 with OptimalDry, Heat Pump Tumble Dryer, Chris! It's great to see that you are already making the most of the unmatched efficiency of this dryer with Heat Pump Technology, which keeps your bills low and it's kinder on the environment too. Also, that you like the smart Optimal Dry system to save time when drying, as well as the easy-to-clean filter and easy-to-use panel overall. We also appreciate that you would have liked to see a manual control to be able to have more control over it, as well as a timer function on the dryer or Smart Things app. From our end, we will certainly make sure to take your feedback on board so we can use it to amaze you even more with our future technology and products. In the meantime, we are confident this dryer will give you endless moments of satisfaction for many years to come! ^CL at Samsung Support

Frogess
1 (9,999)

2025-11-30

Norfolk

1 (9,999)
Really disappointed with this tumble dryer. I specifically wanted a dryer with a bed linen programme so that my bed linen would dry properly and not get tangled. The so called bedding programme on this dryer does not have a reverse tumble so everything ends up in a ball and doesn’t dry evenly. This has been an expensive mistake.
[D] Alternative Text [D] Alternative Text
Response from Samsung:
2025-12-01

CX

We are disappointed to read that you are not having the experience that you expected with your Tumble Dryer. Your appliance has lots of epic features to give you the best performance, from Air Wash, Wrinkle Prevent and Quick Dry 35' you'll love the results for years to come! Your feedback is greatly appreciated, and we'll take this on board to help improve our products and services in the future. If you ever have any questions, we'd recommend contacting our Support Teams who will on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

IsItDryYet
3 (9,999)

2023-11-29

Esssx

3 (9,999)
Very frustrating experiencing the same drying issues as a customer below. Really terrible at drying bedding. I’ve had my sheets/duvet on for 4 HOURS now and they’re still not dry, which is ridiculous. I’ve just given up my old hot point dryer which was years old and I could wash/dry my bedding in 2hrs and then get it back on my bed. It’s 9pm and I’m still waiting for my duvet to dry. Why isn’t this tumble dryer hot?? It’s just barely warm. It rolls the duvet into a tight ball which won’t dry. There is almost no temperature control. I’m extremely disappointed with this machine.
Response from Samsung:
2023-11-30

CX

Thank you for your feedback, although we do regret that you've not been getting the quality of service that we'd expect from your Series 9 tumble dryer. The OptimalDry feature is able to intelligently adjust the time of a cycle to make sure you get the most efficient cycle for any item, but we regret seeing this has not been your experience. We recommend speaking to our Customer Support team, so that they can look into all available solutions with you. You can find details for the different ways to contact them, plus their opening times, by following this link: https://bit.ly/HelpandContact ^DB at Samsung Support

Mooksy NZ
5 (9,999)

2024-08-04

Palmerston North, NZ

5 (9,999)
Bought a month now and it is an excellent heat pump dryer. If you can snatch one up on special it's a dream come true for laundry as we have found. Quiet, effecient and does what it says. Best bit of tech out there. If you're confused about dryes you can buy in confidence with this one it's a winner.
[D] Alternative Text [D] Alternative Text
Winnie
5 (9,999)

2024-01-30

BGC, Manila, Philippines

5 (9,999)
I got this together with the 7kg washer to use at a condo unit in BGC ( Manila , Philippines), these machines are excellent . It's fast efficient and quiet . I recommend this product including the 7kg washer. They are perfect to stack together if you have a limited space like a condo unit.
[D] Alternative Text [D] Alternative Text
Mikmax
1 (9,999)

2025-05-04

1 (9,999)
Got both dryer and washer — got them pulled out/repaired almost twice within warranty. That’s how low samsung models in terms of quality. Heater — in less than 2 years of usage (rarely for kid’s clothes only) this most expensive part has to be changed. When pulled out, we found out the repair person changed some original parts of our unit and changed to old parts maybe also taken from other broken units. That’s how we found out we could not trust samsung to cover any warranty and have the units pulled out. Might as well ask the repair man to do it at home in front of ua watching.
Appalledandannoyed
1 (9,999)

2023-08-09

London

1 (9,999)
DON'T BUY THIS. It's a complete failure of design. The heat exchanger is impossible to clean as instructed, the fins are so flimsy they move the moment you touch them with the brush you're asked to use. Lint gets caked on and you can't remove it. I wish I had checked before buying this because the chat sites are full of users complaining about how impossible it is to clean the heat exchanger. The troubleshooting section in the booklet even tells you that you can't expect the waistbands for your trousers to be dry. What's the point of buying a dryer if your clothes come out damp?
Response from Samsung:
2023-08-12

Samsung Support

We are very sorry to see that you are not satisfied with your Series 6 Tumble Dryer because you are not finding it easy to clean the heat exchanger, and because it is not drying your clothes as efficiently as expected. We would like to offer you as much support as possible to make sure you can fully take advantage of the drying power of this appliance to have freshly dried clothes every day of the year. Please follow this link that will take you directly to our Samsung UK website, where you will find detailed instructions on how to clean the heat exchanger: https://bit.ly/SamsungUK-HowToCleanHeatExchanger Please also follow this link for an in-depth guide on how to get the best drying results at the end of each cycle with all your clothes: https://bit.ly/SamsungUK-ClothesNotDryTumbleDryer We are confident the previous information will be very useful. Nevertheless, if you need more support or have any questions, please don't hesitate to contact our Home Appliances specialists who will be ready to help. You can contact them at 0333 000 0333, Mon-Fri | 8am to 8pm, Sat-Sun | 9am to 6pm. or on Live Chat here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support

SD46
5 (9,999)

2022-10-24

London

5 (9,999)
[This review was collected as part of a promotion.] I previously had another Samsung heat pump dryer, which was good, but this one is even better. You can barely hear it running, it is very economical to use and so many different programmes to tailor to each drying requirement. Highly recommended!
[D] Alternative Text [D] Alternative Text
Response from Samsung:
2022-10-26

Samsung Support

We are delighted to see that you found the perfect replacement for your old appliance with the Series 6 Heat Pump Tumble Dryer with OptimalDry! As you mentioned, this fantastic tumble dryer is incredibly efficient thanks to the Heat Pump Technology that reheats the air in the drum, it’s gentler on even the most delicate of delicates, and makes you use less electricity compared to a traditional condenser. Not only that, but this fantastic appliance also comes with lots of amazing drying cycles to give you perfect results for each garment. You will never need to wait for a sunny day thanks to the Series 6 Heat Pump Tumble Dryer that will keep you happy and dry every day of the year! ^CL at Samsung Support

Mark1footyfan
5 (9,999)

2020-11-20

5 (9,999)
[This review was collected as part of a promotion.] I received this tumble dryer from Samsung for product testing purposes. This is a really clever machine that uses heat pump technology to dry clothes rather than conventional method. Which takes a little longer but better less harsh on your clothes and much cheaper to run. You can choose your cycle by twisting the dial or using the app, really straightforward either way. I’ve found that there are lots of little extras like the wrinkle prevention, and warm air dry. My wife loves the light inside , so you never leave anything behind. I didn’t need to external vent this as it has a tank for collecting the water. I keep forgetting to clean the filter after use but it reminds you when you turn on anyway. It has a clever sensor that adjusts the time needed to dry the load , so you think it will take a while and then it’s suddenly finished. The washing comes out nice and soft and dry, towels are like new. Pleasantly surprised how good it is. Would recommend to anyone who wants an economical way to dry clothes. It has a sensor that reduces the time if the clothes
[D] Alternative Text [D] Alternative Text
Slick Rick
5 (9,999)

2022-11-11

5 (9,999)
[This review was collected as part of a promotion.] Tumble dryer has great aesthetic appeal and functionality/features to match. The added wifi function is a great addition for checking/setting of the tumble dryer when away from the machine.
[D] Alternative Text [D] Alternative Text
Response from Samsung:
2022-11-12

Samsung Support

Your new Series 6 OptimalDry Heat Pump Tumble Dryer is as stylish as it is smart, Rick, and will get all of your clothes back to looking and feeling brand new effortlessly and efficiently. We're glad that you're loving it! ^DB at Samsung Support

Smire
5 (9,999)

2023-12-02

Argyll

5 (9,999)
Love this heat pump dryer! It has great features and beautiful design. And the clothes are perfectly dried and smell beautiful when done.
[D] Alternative Text [D] Alternative Text
Response from Samsung:
2023-12-03

CX

Thank you for your wonderful review! We are delighted to read how much you are loving your new tumble dryer! With such a stylish design, powerful performance and cost-efficient operation, it's the perfect addition to any modern home! Enjoy! ^CR at Samsung Support

Toby KK
4 (9,999)

2026-07-17

4 (9,999)
[This review was collected as part of a promotion.] Good product and easy to use. It makes clothes dried.
Response from Samsung:
2026-07-18

Samsung

We're delighted to hear that you're so pleased with your amazing Series 6+ Optimal Dry™ Tumble Dryer, Toby! It's fantastic to know that you find it easy to use and that you're impressed with its excellent range of features and drying performance. We'd love you to get the very best from your appliance and enjoy a five-star experience. If you'd like to explore all the features and benefits it has to offer, you can find more information on the official product page here: https://www.samsung.com/uk/washers-and-dryers/dryers/tumble-dryer-dv90t6240ln-dv90t6240ln-s1/ Your Series 6+ will keep your clothes perfectly dry and looking their best all year round! ^CL at Samsung Support

Adrianet
5 (9,999)

2024-09-07

Swansea

5 (9,999)
We bought, installed, and started using. Easy to install and very easy to understand all programs. Great deal!
[D] Alternative Text [D] Alternative Text
Response from Samsung:
2024-09-19

CX

We are pleased to read that, after a quick and easy installation, you started making the most of the superb drying technology of your fantastic Series 9 Heat Pump Tumble Dryer, Adrianet! This brilliant appliance comes with a great range of programmes which are very easy to use, and that will keep you dry and happy no matter the weather outside. Enjoy! ^CL at Samsung Support

Clairelw36
5 (9,999)

2025-09-11

Northumberland

5 (9,999)
Looks amazing, trying it out was easy to use. Love the smart things control too. Wonderful deyer
[D] Alternative Text [D] Alternative Text
Response from Samsung:
2025-09-15

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks, Claire! ^SK at Samsung Support

Jays2022
5 (9,999)

2022-05-28

Rossendale

5 (9,999)
As soon as you open the door you know you bought the right one Love the rack for doing Trainers
[D] Alternative Text [D] Alternative Text
ST99
5 (9,999)

2025-03-08

Reading

5 (9,999)
Great dryer and cheap to run! Easy to use app to go with it.
[D] Alternative Text [D] Alternative Text
Response from Samsung:
2025-03-23

CX

We're thrilled to see how much you are enjoying your Series 7 Tumble Dryer! This appliance gives your laundry the five-star treatment, drying it perfectly, and works beautifully with the SmartThings app to give you a flawless user experience. Not to mention, the outstanding A+++ energy efficiency rating means that this dryer can look after your pockets in more ways than one! ^SK at Samsung Support

Anonymous
5 (9,999)

2022-06-09

Bangor, county down

5 (9,999)
I am very satisfied. Easy to operate. energy saving
[D] Alternative Text [D] Alternative Text
Khany
5 (9,999)

2024-03-12

Bradford

5 (9,999)
Smart things app and heat pump and reversible door
[D] Alternative Text [D] Alternative Text
Response from Samsung:
2024-03-13

Samsung UK Reviews Team

We are pleased to see that you are fully happy and satisfied with the incredible features of your new and amazing Series 6 Heat Pump Tumble Dryer, Khany! As you mentioned, this brilliant appliance comes with a reversible door, which makes it incredibly easy to load and unload your laundry, independently of its position in your home. Not only that, but the Series 6 is also fully smart, becoming an integral part of your Samsung Ecosystem, as you can easily control the unit, receive notifications and check your drying cycle directly from your connected mobile device. This fantastic tumble dryer will keep all your clothes perfectly dry in the smartest and easiest way possible! ^CL at Samsung Support

Ddg887
5 (9,999)

2021-06-21

5 (9,999)
I have been holding off buying a heat pump dryer to replace the good old trusty Simpson dryer. Finally bit the bullet because I got sick of leaving the door open to run the dryer. Anyway, this heat pump dryer has exceed my expectations! So many reviews say they don't dry properly and take too long, however I havent found that at all! A load of towels drys within 2 hours.. almost the same as running the good old Simpson on half heat. The app works great and it's nice to see how much energy the dryer is using. Similar in noise level to a normal dryer. Plenty of different settings that I'll continue to learn how to use. I'll be even more impressed if it can live as along as the dryer it replaces. Definitely recommend!
BecL
5 (9,999)

2025-08-25

5 (9,999)
So far unused but I had a Samsung heat pump dryer before so know the drying times etc. Quick and easy set up for smart things, it even connected it to the Wifi through the app so no pushing numerous buttons on the App. App seems easy to use, bit annoying you need to hit start on the machine, but figure this is a safety feature (never ever use a dryer if your not in the house). Previous dryer didnt have a favourites feature which as we use the same setting for everything other than delicates, is a bonus. As everything Samsung the price is higher than others but I've found them more durable than other makers. Only down is the manual provided could be more complete, shouldnt have to go to the web to see how all the settings work.
Response from Samsung:
2025-08-25

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^LB at Samsung Support

StarStarStar
5 (9,999)

2022-07-28

Liverpool

5 (9,999)
This dryer has been nothing but a blessing in our home. For a heat pump dryer the drying times are great and the sensors inside ensure that if there is no moisture in my clothing the machine will shorten the drying time and/or shut off when clothes are dry. The Smarthings connectivity also allows me to monitor my electricity and usage of the dryer itself which is really handy with these electricity price hikes lately. I mostly always use the Mixed Load setting and it states that my clothes will dry in around 3 hours but I'll be honest, a full load 8kg is usually finishes in around 2 hours which is great. This machine is an all-round amazing product and both my partner and I are glad we purchased to help with our drying and laundry loads.
Response from Samsung:
2022-07-30

Samsung Support

There's plenty of intelligence built into your Series 6 Heat Pump Tumble Dryer, so it knows how to manage your wash loads even better than you do yourself. The Heat Pump technology means a cycle is not only more efficient, but also kinder to both your clothing, and your energy bills as well. The OptimalDry technology is what allows the dryer to adjust itself as the cycle progresses, so it won't be running any longer than it needs to be. The Smart Control + remembers your favourite cycles and habits and will suggest these to you first to make starting a cycle even easier, and even allows you to track the progress so you can plan ahead. We're very happy to see that you're loving everything that it able to do for keeping your family in fresh, brand-new feeling clothing. ^DB at Samsung Support

Rob345
1 (9,999)

2025-01-06

1 (9,999)
I’ve had this dryer over a year and overall for the majority of small items and regular sized towels it works well, but for bedding the performance is very poor. The dryer does not reverse tumble! It runs continuously in one direction and as a result when you try and dry large items such as bedding the sheets and duvet end up rolling into a tight ball. Unless you have time to stop the dryer 3 or 4 times during to cycle empty the contents and untangle everything then the centre of the ball will never dry. You end up putting the bedding on multiple times which is very inefficient and time consuming. I couldn’t recommend the product and wouldnt buy another Samsung based on this design. I would definitely look for one that has reverse action tumble.
Response from Samsung:
2025-01-24

CX

Thank you for sharing with us this review about your experience with the Samsung Series 7 OptimalDry™ Smart Heat Pump Tumble Dryer, Rob. We are pleased to read that you are happy with the performance and drying results of this appliance when washing most of your items. However, we also appreciate that it doesn't meet your expectations when drying larger items and specifically the bedding. It is our understanding that you wished for this appliance to feature reverse tumbling, as you have noticed larger items get tangled up, unless you restart it multiple times. We recommend making sure that the tumble dryer is not overloaded, and the correct drying programme is selected, following the guidance available on pages 31, 32 and 33 of the User Manual: https://downloadcenter.samsung.com/content/UM/202111/20211117103651642/U-PJT_DRYER_SimpleUX_WEB_SSEC-00_EU_English.pdf If the issue persists, please don't hesitate to speak to our Support Teams, who will be ready to help. You can contact them at 0333 000 0333, Mon-Fri | 8am to 8pm, Sat-Sun | 9am to 6pm or on Live Chat here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support

SpotOn247
5 (9,999)

2024-10-08

Wales

5 (9,999)
I recently purchased the Samsung Dryer, and I couldn't be more pleased! This machine has truly exceeded my expectations. The features are top-notch, making laundry so much easier. From the variety of drying settings to the sensor technology, every function works smoothly and efficiently. One of the best parts is how user-friendly it is. The controls are intuitive, and I didn’t need to spend much time figuring things out. It’s perfect for someone like me who prefers simplicity. Plus, it's incredibly quiet—even when drying heavier loads, you barely notice it's running, which is a huge plus for me. Overall, I highly recommend this dryer for anyone looking for performance, ease of use, and a whisper-quiet operation. Samsung has truly outdone itself with this one!
Palfers123
5 (9,999)

2024-05-28

Hertford

5 (9,999)
[This review was collected as part of a promotion.] After two new, "dead on arrival" units from another "leading" manufacturer. I took the plunge and bought a Samsung Heat Pump dryer. I had heard mixed reviews - in general - about Heat Pump dryers - so was a tad anxious. However, things couldn't be better. The Samsung has been a joy. Super simple, quiet, efficient and dries clothes efficiently and much more quickly than expected. I'm reassured by the fact it has a a 5yr guarantee. If it's anything like our Samsung washing machine, it will be excellent!
Response from Samsung:
2024-05-30

Samsung UK Reviews Team

Thank you for your wonderful review! We're thrilled to hear that you are enjoying your Heat Pump Tumble Dryer and that it has exceeded your expectations! We're delighted that our dryer has provided a seamless and satisfying experience, and it's great to know that you find it simple, quiet, and efficient, and that it dries clothes quickly! Your confidence in our products, especially with the reassurance of a 5-year guarantee, means a lot to us. We know that your dryer will continue to serve you as excellently as your Samsung washing machine! ^AP at Samsung Support

AnwarN
5 (9,999)

2023-09-18

Manchester

5 (9,999)
A brilliant combination of low running costs, excellent performance and clever features. Easy to set-up and use with excellent drying results, very efficient, important these days with high energy costs, and quieter when running. Surprisingly it doesn't even get hot. Looks slick and future proof with WiFi connection for integration with SmartThings. I would highly recommend this drier to anyone. For additional peace of mind free extended 5 Year Warranty is an icing on the cake.
Response from Samsung:
2023-09-19

CX

Thanks for the five stars, Anwar! We appreciate you taking the time to share with us how much you love your new tumble dryer! The simple set-up, powerful performance, SmartThings connectivity and low cost running make this the perfect addition to any modern home! Plus, with an additional three years of warranty, you get peace of mind for the future! Enjoy! ^CR at Samsung Support

Qwerty1747373
4 (9,999)

2024-06-20

4 (9,999)
[This review was collected as part of a promotion.] Really happy with the dryer. Have only used the AI functionality so far which means it goes on for about 1.5h with a full load. If I was to fault something, I find if I have a towel in the mix with normal washing that the drying can be a bit inconsistent - but expect that would happen with any dryer. Also I think it’s just a bit complicated menu wise when you want to put it only only a certain number of minutes - I’m not sure if I’ve actually found that menu item yet.
Naga
5 (9,999)

2021-11-19

5 (9,999)
[This review was collected as part of a promotion.] Its been six months since we bought this dryer and it works like magic, dries the cloths, giving it a new cloth feel. Great saving on electricity. ITs smart feature measures the load and dries as required. No need for exhaust and doesnt steam up the laundry room. The large water container gets all the water from cloths and easy to dispose the water after drying. Its very quite for a dryer. Quick dry option is really useful for less load drying. AirWash gives cloths a plesent smell and fell. I do airwash the cloths after sun drying it. With my previous dryer, i can feel that the cloths get very dry and cloths were losing its tenderness. With this smart dryer, it just dries to the right limit and cloths feel fresh and retains the newly washed smell. Overall i am happy to have bought this dryer and its a good invesment.
Makeee
3 (9,999)

2023-01-18

Thames valley

3 (9,999)
The dryer is easy to use and works efficiently. Filter and dehumidifier filter are easy to clean using provided tool. The problem is the Smart Things App it just wants to download a device controller but says it can’t and to try later. I’ve been trying for a couple of days, but there is over a years worth of complaints once you search on line. I would recommend to a friend who didn’t want the tech features, but why pay extra for stuff that doesn’t work?
Response from Samsung:
2023-01-19

Samsung Support

It's great to see that you're loving how effective and simplistic your new Series 6 OptimalDry Heat Pump Tumble Dryer is, although we do regret to see that you've been having an issues with SmartThings, as using this can improve how you use the machine overall. We'd recommend speaking to our Customer Support team so that they can go through all available options with you. You can find details for all of the different ways to contact them, plus their opening times, by following this link: https://bit.ly/SamsungUKSupport. ^DB at Samsung Support

Househusband77
5 (9,999)

2023-01-06

5 (9,999)
with recent wet and cold weather, the dryer is a lifesaver! Good capacity, relatively quiet and cheap to run. Use it daily and after 10 months of use - only positive feedback. The only odd thing - looks like it doesn't have a scheduled/delayed start option, neither from the menu nor the app (?!) . I can live without it, but this is very strange for a "smart" device in 2022. Would be good to have a "shoes" program too or be able to create it manually.
PJtumble
5 (9,999)

2025-02-16

5 (9,999)
Used 3 times since arriving. Product is really quiet and dries clothes, although need to add some extra time as waist bands of joggers still tend to be a little damp when the ai function says it's time to remove clothes. Smart things only works with 2.4hz wifi so I'm unable to connect as my router is only single band and set to 5hz. Love the fact it drains straight into waste pipe so saves me having to empty the water tank after every use.
LB24689472
1 (9,999)

2023-03-19

Cardiff

1 (9,999)
Sheets end up in a ball still wet every time. I have to take them out several times during a cycle to untangle them. I have tried all the tips recommended on the forum, nothing works. It seems to be a common problem unfortunately. Gutted that I paid so much for a machine that barely does its job. I was excited for the energy saving but sometimes I have to run things 2-3 times before they are dry, or hang them up damp to air dry.
Response from Samsung:
2023-03-22

Samsung Support

Thank you for taking the time to share your feedback with us. We are sorry to read that you are experiencing trouble when drying your bedding and sheets. To ensure the best performance when drying your sheets, please note that the recommendation is to dry only a 2kg maximum capacity, which helps ensure the bedding will not become tangled within the drum. Please also ensure that you untangle wet items when taking them out of your washing machine before transferring them to the dryer. After following this guide, if you continue to experience a problem when drying your bedding, please do not hesitate to contact our Home Appliance Specialists directly who will be happy to discuss the cycle options and provide further support with this issue. You can find all our contact methods and their opening times here: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support

Bomorse
5 (9,999)

2022-05-19

Perton Staffordshire

5 (9,999)
This is the best dryer on the market. I already had a heat pump dryer and had saved loads of electricity in the few years I had it so decided to upgrade to the latest Samsung heat pump. It's worth the cost! I love being able to follow the dryer cycle through the app and also track how much energy it's using. Even over my old Grundig heat pump dryer this Samsung is using ¼ less power! Now it costs me hardly anything to dry a load.
Matt30020
3 (9,999)

2022-10-24

Scotland

3 (9,999)
The heat exchanger is very difficult to clean. You need to get down on your hands and knees to clean the moist fluf out of it. I'm also worried I damage it as it looks quite delicate and the machine itself was expensive. Features are good and power consumption is excellent. Takes a bit longer than your standard tumble dryer but willing to live with that. I wouldn't recommend this machine to individuals with mobility issues.
Response from Samsung:
2022-10-25

Samsung Support

Thank you very much for taking the time to share your feedback with us, Matt. Although we are pleased to read that you are happy with the cost-efficient performance of your new washing machine, we are sorry to read that you find cleaning the heat exchanger a little difficult. As it can not be removed, unfortunately, lowering yourself down to clean it is the surest way to ensure it is thoroughly cleaned and that your tumble dryer is working at its very best. ^CR at Samsung Support

Nic H
5 (9,999)

2020-10-17

5 (9,999)
I received this tumble dryer from Samsung for product testing purposes. For someone who only ever used a tumble dryer to air the clothes and towels after air drying, I find this dryer to be excellent to dry towels direct from washing which leaves them soft and fluffy. It is really intuitive to use with lots of options that are customisable. I can't wait to dry slippers and trainers on the rack after I wash them.
NotLikeUs
5 (9,999)

2025-02-26

London

5 (9,999)
Amazing quiet drying experience and super efficient. The 9kg capacity is more than enough and it is very well designed and feels really sturdy. It has great connectivity via the smart things app but it’s a shame you cannot control it fully from there. I would like to see a measurement of how damp the close are and perhaps a better suggest drying option but it is still early days and the AI hasn’t kicked in yet.
JoelM91
1 (9,999)

2022-04-14

1 (9,999)
This dryer is BAD! and…! My first one failed after only 2 months and flooded my laundry (It’s a heap pump dryer) the water pump fails in these models! I got a replacement the model down DV80T5420 (there was no stock of my original model) and same thing happened after 2 months! LISTEN TO ME DO NOT BUY THIS TRASH! Unless you like dealing with Samsung every 2 months and dealing with a flooded laundry!
Response from Samsung:
2022-04-17

Social Media

Hello, sorry to hear this in regard to your product. Please send us a PM with this review and any reference numbers you may have, and we'll look into this for you.

Tearbearnz
3 (9,999)

2025-07-06

3 (9,999)
We've had this dryer six months now and while towels come out fluffy, it's useless for sheets. They bundle up into a tight ball inside the biggest sheet and nothing dries, due it tumbling in one direction only. Not impressed, as really not fit for purpose seeing as we purchased it mainly for the sheets over winter. Our old basic 15-year-old sensor dryer from a different brand did a better job.
JuttyB
5 (9,999)

2024-10-25

5 (9,999)
[This review was collected as part of a promotion.] Love the dryer. Yes, it is more expensive and yes, it takes longer than an old school dryer but I love the fact that it's better for the environment and my power bills do no suffer because of it. As mine is not plumbed in, it's great to be able to use the recycle the water on my plants. Also love the fact that my laundry walls are no longer covered in condensation when the dryer is being used.
JBUC
3 (9,999)

2023-03-16

3 (9,999)
The dryer is great except it’s impossible to dry bed linen in it. This was one of the main things I purchased it for. I have tried different settings. I have even tried drying my sheets in one load and then the duvet cover (all buttoned up) in another. Oh my gosh, this machine insists on rolling them up into the tightest ball!! Dryer balls don’t help. How do I dry bed linen????
IanDM
5 (9,999)

2021-07-24

5 (9,999)
[This review was collected as part of a promotion.] This is not a cheap machine to buy, but it's incredibly cheap to run and it dries everything superbly in a fraction of the time a normal machine does. It doesn't 'bake' your clothes or towels, and there's no static like a normal dryer. And, the moisture is collected by the drawer in the machine so there's no dampness in your laundry or house. It's well worth the extra money!
s17ark
5 (9,999)

2025-11-14

5 (9,999)
I bought this for my Nan who is 92. She is happy with the control and function, which is intuitive and easy to use. However, a potential issue for similar buyers is that the lint filter clip is quite tight and she had difficulty releasing the clip. Otherwise and efficient and quiet tumble dryer. She loves the rack feature that allows her to dry items without tumbling them.
Response from Samsung:
2025-11-14

Samsung

Thanks for the great review and for sharing your feedback with us! Should you ever need us, our friendly Support Team is on hand. You can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support

Italian Plastic
5 (9,999)

2022-12-10

Bristol

5 (9,999)
[This review was collected as part of a promotion.] Great dryer, build quality is great and there's some nice touches such as braille on the control panel. Drying times can be long but depends on the setting but is comparable to our old Bosch machine. The WiFi is not necessarily needed but seeing how much the drying is costing is a useful feature. Lastly its a very quiet machine which is great in an open plan kitchen.
Response from Samsung:
2022-12-13

Samsung Support

Thank you for letting us know how much you are enjoying your new Heat Pump Tumble Dryer! With the wide range of adaptable cycle options, the option to use the SmartThings support and super quiet running, it's easy to see why you're so pleased! ^CR at Samsung Support

B Hemara
5 (9,999)

2023-02-08

Wellington, NZ

5 (9,999)
Love love love. I live in a townhouse with an internal laundry closet, no airflow, just a small extractor fan. This dryer is amazing for the space. It is stacked on my Samsung washer. It does not create any humidity, it's all contained in the machine. I use the water compartment and empty it after each dry. Super easy to use, dries clothes nicely, doesn't shrink clothes!
MarkW
5 (9,999)

2021-08-05

5 (9,999)
[This review was collected as part of a promotion.] Bought this dryer along with washer WW95T754DBT/SA and the stacker kit (SKK-UDW) as we don't have room to install side by side. Very happy with the purchase, the dryer and washer perform as promised and the installation process was clear and easy to follow. The network connectivity is nice - even a receive discreet notification on our TV when a wash or dry is complete.
P4UL7
4 (9,999)

2023-10-14

WALES

4 (9,999)
For good: Very Energy efficient Silent Plenty programs to choose from Big Drum (9kg) Apliance measure amount of moist left in clothes correctly and shortening cycle accordingly Clothes are dry after cycle Bad: Child lock working but you can still switch off apliance by main power button and then you need start program from beginning :-( I would buy again.
Response from Samsung:
2023-10-15

CX

Thank you for your wonderful review, Paul! We’re thrilled to see you’re enjoying the variety of programmes this tumble dryer boasts and that you’re pleased with the incredible capacity and silent performance! The cost-efficient operation also means you’ll confidently get a thorough dry that’s not only gentle on your clothes, but on your pocket too! Regarding the Power button and Child Lock functionality, we appreciate your feedback. Safety regulations require the Power button to remain unlocked for emergency shutdown, which is why the Child Lock doesn't extend to this particular button. We're confident that this impressive appliance will continue to exceed your expectations and provide you with outstanding results! ^AP at Samsung Support

Clean freak
5 (9,999)

2021-08-26

5 (9,999)
[This review was collected as part of a promotion.] I installed my dryer on Tuesday and used it for the first time yesterday to dry off air dried clothes at the end of the day. It took me a while to make the best choice because I had a mixed weight of washing. I now understand why I need to dry like weights. I am enjoying how to best use my dryer. So kind on clothes. It has such a great easy to clean filter too
Minnie20
5 (9,999)

2021-08-16

5 (9,999)
[This review was collected as part of a promotion.] We bought this dryer along with a Samsung 12KG AI washer and to say I'm impressed is an understatement. The dryer is lovely to look at and is super efficient! I love that I can see from anywhere in the house on my phone or smart watch how long the cycle has to go. Very happy with our purchase and the delivery was super fast coming a week earlier than expected!
Sparky P
5 (9,999)

2024-05-20

Blackpool

5 (9,999)
[This review was collected as part of a promotion.] We bought a heat pump tumble dryer from Samsung having previous had a Hoover condenser dryer. The Hoover dryer lasted 2 years and then give up on the ghost. It was also hugely inefficient which during the time energy prices were rising, was not good. After lasting two years, my wife and I decided we were going to spend a little more and get a quality product. As a lover of all Samsung products, this was the first manufacturer I thought of. I didnt realise they offer dryers with heat pump technology. We decided on that immediately as it was A+++ energy rated compared to the Hoover that was Energy rated C. We had the Samsung dryer for a few weeks now and what a difference it's made. Everything from the build quality, to the technology, to the feel, the noise when on was superior in every way to the Hoover. It was definately worth paying a little extra and saving hugely on our energy builds forever. No brainer. It is another amazing product from Samsung.
Response from Samsung:
2024-05-21

Samsung UK Reviews Team

Thank you for taking the time to share your incredible experience with our Heat Pump Tumble Dryer! It's wonderful to see our appliance has made such a positive impact to your laundry routine with its exceptional build quality, silent operation and energy efficient performance! We're honoured to be your brand of choice, thank you for your support! ^AP at Samsung Support

Traveller61
5 (9,999)

2020-12-09

5 (9,999)
I received this dryer from Samsung for product testing purposes. This machine is great it is probably big enough to get an elephant in, well my king sized quilt fits in easy, its easy to use and as it has AI program it lets my phone know where it is in the program, lots of features even has a stand for you to dry your shoes in it.
Anja
5 (9,999)

2020-12-01

5 (9,999)
I received this tumble dryer from Samsung for product testing purposes Absolutely loving the tumble dryer, it has a great selection of drying settings and loving the shelf for drying the kids shoes and other items. Its super quite so i can use it at night also. Really love the app and how great it is to make custom drying settings
cluelesscris
4 (9,999)

2023-11-20

North Lincolnshire

4 (9,999)
For heavens sake! Who let the scientists design the controls on this thing? It's actually a brilliant machine but simple oprations like programming it to start during a cheap tariff period are mind bogglingly tortuous. Firstly, you can't say 'start at'. You can only say finish at! Then you would think to 'time' the programme you would press the 'timer' symbol? Nope. You press the additional function symbol, then turn the dial until 'delay the end' option comes up. You then have to remember how long the programme is (it's no longer displayed at this point) work out how long it is between now and when your cheapo tariff starts then add in the length of the programme, round it up ('cos it only works in hours) and twiddle the dial again until the requisite number of hours shows. Utterly bewildering as to why anyone would think this is good design. On the plus side, it's quiet, eifficient and saves us a fortune compared to our 30 year old zannussi!
Response from Samsung:
2023-11-21

CX

Thank you very much for your thoughts with us, Cris. Your feedback is vital, and we are very sorry to read that you are finding the controls confusing and feel that the process could be made simpler when it comes to setting up cycles and customisations. We will take your informative review on board, and use your assessment to drive future improvement and development. We would also like to thank you for letting us know how impressed you are with the quiet operation and cost efficiency of this tumble dryer. ^CR at Samsung Support

Spoonsfull
2 (9,999)

2025-03-30

2 (9,999)
Got the heat pump dryer because I liked the AirWash feature that is advertised with this feature with a picture of it . There is no * saying only on some models. You have to go down to the bottom of the page and tap on features to see it is not listed with this feature. Most of the dryers showing this as a feature do not have it.
Response from Samsung:
2025-03-31

CX

We can confirm that your Series 9 Tumble Dryer does benefit from the Air Wash feature, as listed under the 'Cycles' section on the product page. It can be selected as a cycle using the dial. If you're having trouble locating this feature, please reach out to our Support Teams. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ With our support, we're certain that you will be able to enjoy a five-star experience with your dryer. ^SK at Samsung Support

Conor028423
1 (9,999)

2025-10-14

Ireland

1 (9,999)
Amazing dryer in terms of functionality and connectivity, zero complaints on those aspects. But longevity is questionable. It's perhaps been two years at most and already it's making rough noises that are possibly due to the drum rollers failing. Quite disappointing given the expense and typical household usage of this machine.
Response from Samsung:
2025-10-15

CX

Thanks for taking the time to leave a review of your Tumble Dryer Series 9 Optimal Dry™ 9KG, Conor. We're happy to hear that you love the functionality and connectivity of the dryer, but sad to hear that you are having issues with noise. Here are some troubleshooting steps for your dryer, including steps on what to do if the dryer is making noise: https://www.samsung.com/uk/support/home-appliances/how-do-i-troubleshoot-my-samsung-dryer If this does not work, please get in touch, and we'll be happy to assist further. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support

SPM1
5 (9,999)

2024-03-28

Leeds

5 (9,999)
Superb tumble dryer, delivering massive energy saving over our previous vented tumble dryer...... Why we didn't upgrade sooner I do not know. It is definitely slower to dry than the vented dryer it replaced but that minor downside is more than made up for by the energy cost savings and the fact it is also gentler on the clothes.
Response from Samsung:
2024-03-28

Samsung UK Reviews Team

We are very pleased to read how impressed you are with the low-energy yet powerful performance of your new tumble dryer! Although the Heat Pump may take a little longer than your previous dryer, your wallet will certainly thank you for it! Thanks for the five stars! ^CR at Samsung Support

Washerwoman1
5 (9,999)

2024-12-02

5 (9,999)
It’s got lots of great settings. All of the ones I’ve used so far have worked perfectly. The lint collector is easy to clean and the condenser is at the top so you don’t have to bend down to get it out. It is really long though. There is a light which comes on inside the drum when the door is opened which is really helpful too.
Response from Samsung:
2024-12-03

CX

We are delighted to read that you are very happy with your amazing Samsung Series 7 OptimalDry™ Smart Heat Pump Tumble Dryer so far! It is great that you have been making the most of its brilliant programmes and settings for the greatest drying experience with all your clothes. Additionally, we are pleased that you find its 2-in-1 Filter very easy to clean, and the light inside the drum extremely useful. You will never need to wait for a sunny day to have perfectly dry laundry as this machine will do it for you every day of the year! ^CL at Samsung Support

Hanny
1 (9,999)

2023-05-01

NZ

1 (9,999)
Is 0 stars an option? Because I don’t even want to give this 1 star. I bought this dryer 2 years ago. It started making horrible clunking noises due to a faulty bearing 5months or so in. After months of issues and then having our dryer for nearly a month we finally had it returned only to have scuffed, marked and looking second hand from the repairer. No one would take any responsibility for it. Not the repair agents nor Samsung. After all of this the same issue presented itself again recently. After months of back and forward with Samsung they finally agreed to replace it. In the meantime I couldn’t even use it due to the fault being so loud it woke my baby. Not only do I not recommend this product, I don’t recommend Samsung as a brand, and will promptly tell everyone I know that they should not buy from Samsung! Get your service together Samsung. What a shame that my hard earned money I spent on your machine meant I couldn’t even dry my clothes properly for months.
dfua
5 (9,999)

2024-10-16

Derbyshire, UK

5 (9,999)
We wanted a heat pump tumble dryer to help reduce humidity in our house over the winter and not have to plumb it in or vent it outside, while being energy efficient. While it's early days it has been excellent so far. It looks great, was easy to setup and should be a big help to our family over the coming years.
Response from Samsung:
2024-10-19

CX

We are delighted to read that you have already started making the most of the superb drying performance and efficiency of your amazing Samsung Series 9 Smart Heat Pump Tumble Dryer! It is also great that you are happy with its prestigious design, and that you found it very easy to set up. As you mentioned, the Series 9 will keep the whole family happy and dry, while also reducing the humidity in your house, for many years in the future! ^CL at Samsung Support

Pam D
1 (9,999)

2023-09-24

Kent

1 (9,999)
I’ve had this tumble dryer for about a month and bought it to replace my vented dryer which I had for 15 years. This Samsung heat pump dryer is not fit for purpose as it won’t dry the clothes and keeps telling me to empty the tank when it’s empty already every 5 mins and plumbed directly to the waste!
Response from Samsung:
2023-09-26

CX

Thank you for bringing this to our attention, Pam. We are very sorry to read that you are experiencing an issue with your Heat Pump Tumble Dryer. We would like to ensure this problem is resolved as quickly as possible, so we would like you to contact our Home Appliance Specialists directly. After some simple troubleshooting, our team will determine the cause of the issue, and ensure a speedy and effective solution is provided. You can find all out contact methods and their opening times here: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support

Simomo
2 (9,999)

2022-12-11

Edinburgh

2 (9,999)
Decent technically, stuff comes out dry, it’s energy efficient and hasn’t shrunk anything, but the buttons are horrific. Every button takes a second plus to respond. I hate using it. Also I can’t connect it to my WiFi as it insists it’s a washing machine and it fails to progress through the app.
Response from Samsung:
2022-12-14

Samsung Support

Thank you for taking the time to share your feedback with us, Simomo. We are very sorry to read that you are having trouble with your new tumble dryer. For guidance on connecting the dryer to Wi-Fi and using the SmartThings app for convenient controls, please contact our SmartThings Customer Support Team directly. You can reach them at support@smartthings.co.uk, Monday - Friday, 9am - 5pm. ^CR at Samsung Support

myxiplx
4 (9,999)

2022-03-15

Derby, East Mids

4 (9,999)
Overall it does the job and is definitely an upgrade over our previous dryer. But having a button to cycle through available programs is clunky, and definitely a downgrade in usability compared to the Samsung washing machine we have right next to it. And the other reason for dropping the start is that having the same musical tone on both the Samsung washers and dryers is just dumb and Samsung really need to add a way to change that tone. Before our old dryer broke we could always hear when the washing machine finished, that little jingle at the end of the cycle is a great feature. But now we have the exact same jingle on both the washer and dryer, with no way to know which one we just heard. So half the time it's just the dryer finishing and we've still got to wait for the washing machine. Since there's no way to change it, we just end up wasting trips back & forth. It's a minor point, but it's annoying enough that I wouldn't buy a matching pair of Samsung laundry products again.
Rupdedup
5 (9,999)

2024-11-23

5 (9,999)
This has been a step up from our old condensor dryer. So quiet. Familiar to use (we have a Samsung washing machine with almost identical menus and operation). And the clothes come out feeling fresh and dry. We plumbed this unit in too so no need to empty the water drawer either. Brilliant.
Response from Samsung:
2024-11-24

CX

We're so happy to see you're loving the Series 9 Tumble Dryer! We pride ourselves on creating intuitive appliances that are silent, and can meet our customer's expectations and looking at the five stars you've awarded us, we have succeeded yet again! ^CH at Samsung Support

Unit
5 (9,999)

2022-09-02

Lancashire

5 (9,999)
We’ve had this heat pump dryer for one year now, using it regularly. It’s very good indeed, very efficient and leaves clothes ready to hang or iron ( for smart shirts). I have learned that for duvet cover drying, adding a dry clean towel to the load helps to stop it knotting-up into a ball.
Response from Samsung:
2022-09-03

Samsung Support

Efficiency is packed into every single feature of your OptimalDry Heat Pump Tumble Dryer, to make it not only run cycles quicker, but kinder, and with the superb results you'd need. It's great to see that it's been helping you with your laundry piles for the last year, and that you've found your own ways to improve its performance. ^DB at Samsung Support

Derekvm
1 (9,999)

2023-05-02

Powys wales

1 (9,999)
Absolute rubbish had a night mare with this dryer from day one the door wouldn’t close properly weeks to get somebody out from Samsung and now after two years it’s stopped altogether and Samsung can’t even provide an engineer to repair it. My advice would be never to buy a Samsung again
Response from Samsung:
2023-05-04

Samsung Support

We're sorry to see that you've had some issues with your tumble dryer, Derek. This isn't the experience we'd expect at all, and can understand it is frustrating being without it for an extended period of time. We recommend staying in touch with our Customer Support Teams and Service Centre, who will provide you with all the help and advice you need going forward and make sure an engineer is sent as soon as possible. Follow this link for all our contact details and opening times: https://bit.ly/SamsungUK-Support Thank you for your patience! ^EM at Samsung Support

KFSH
5 (9,999)

2024-12-02

Solihull

5 (9,999)
This has been performing well so far. It saved me lots of time hanging the clothes to dry and most importantly the clothes wouldn't shrink not like other 2 in 1 washing machine dryer. Also, it doesn't take 3 hours to dry as it as AI function to monitor the humidity. Great product!
Response from Samsung:
2024-12-05

CX

We are delighted to see you are loving your stunning Series 9 Smart Heat Pump Tumble Dryer! Thanks to the exceptional Heat Pump Technology and OptimalDry, your machine adjusts your drying time using moisture and temperature sensors, helping you reduce energy costs and your drying time. We have taken the chore out of drying clothes! ^LB at Samsung Support

kesilapan
5 (9,999)

2024-01-27

South Hams

5 (9,999)
The five year warranty and the Which? review were the clinchers. Now that it is here, we are really pleased with the dryer. How did we manage before without it. It is quiet with a reassuring hum and even dries woollen clothes without any shrinkage. Would definitely recommend.
Loubs
5 (9,999)

2025-10-02

5 (9,999)
Makes me realise how bad my last dryer was. Easy to use, fairly quiet and dries quickly for a condenser. Water tray is small so if not connecting to drainage then it will need emptying after 2 cycles. Also I wish I could control the temp but have not seen many dryers that do this
Response from Samsung:
2025-10-03

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! Thanks to the Digital Inverter Motor, you'll get peace and quiet whilst your machine works hard to give you the best performance! Not to forget, you'll get a 20 year warranty on the motor, giving you peace of mind! Your feedback is greatly appreciated, and we will take this on board to help improve our products and services in the future! ^LB at Samsung Support

Xpreshon
5 (9,999)

2022-06-23

5 (9,999)
[This review was collected as part of a promotion.] I bought this dryer 4 months ago during a period of extended rain and it has been incredible. It has targeted drying programs that are super efficient and time savings. I have had many dryers in my life, but this one is hands down the best ever! I wholeheartedly recommend it.
Vinny11
5 (9,999)

2025-08-06

5 (9,999)
Great tumble dryer which connects and provide suggestions (via its AI capability) for the best mode with any washing coming out of the samsung washing machine, through the smartthing app. The tumble dryer is also very quiet and get the clothes well dried. Highly recommended.
Response from Samsung:
2025-08-14

CX

We are thrilled to hear that you like your Tumble Dryer Series 9, Vinny! It is wonderful that you have been making the most of the advanced smart features of this premium appliance to keep it connected to your mobile phone and manage it easily and quickly from the app. We are also glad that you are enjoying its excellent drying results, as well as its quiet and efficient performance. The Series 9 will keep you happy and dry all year round! ^CL at Samsung Support

Bevstar
4 (9,999)

2023-02-09

4 (9,999)
I bought this about 6mths ago and for the most expensive machines I've ever bought I'm not happy at all...it swirls my sheets or blankets around into a ball and middle doesn't dry so much for efficient I need to do drying twice. The washing machine is not much better..
Snuff
5 (9,999)

2021-07-12

5 (9,999)
[This review was collected as part of a promotion.] I have been immensely impressed at the quality of this product. I have not used a clothes line since purchasing the dryer. My clothes are easier to iron and remain fresh for longer. The AI connection with the the Samsung washing machine makes laundry so much easier.
Katel093
5 (9,999)

2026-07-14

5 (9,999)
[This review was collected as part of a promotion.] Really easy to use and sleek design. Good to be able to use the app to manage both my dryer and washer.
Response from Samsung:
2026-07-15

Samsung

It is amazing to see how much you are loving your new Tumble Dryer, Kate! From the sleek design, to the outstanding smart features we know you'll love this machine for years to come! ^LB at Samsung Support

Bigbear76
5 (9,999)

2022-08-30

Scotland

5 (9,999)
It’s a great dryer dries my washing lovely with sensor drying. Also uses less than half the electricity of my previous dryer. Very useful features the dryer messages my phone when it’s completed saves me having to keep checking I would recommend this dryer.
Response from Samsung:
2022-08-31

Samsung Support

Thank you for sharing with us this fantastic review about your experience with the amazing Series 6 OptimalDry Heat Pump Tumble Dryer! Thanks to the innovative Optimal Dry smart technology, the tumble dryer uses moisture and temperature sensors to adjust the drying time not only to protect your clothes from damage, but to save energy too. It has so many smart features that make it unique and very smart; you can control it from the Smart Things app on your phone, adjust the time, schedule your preferred drying cycle and so much more. Enjoy a tumble dryer that is incredibly smart, powerful and that will keep your clothes always dry in the best way! ^CL at Samsung Support

Mario89
5 (9,999)

2022-12-04

Slough

5 (9,999)
[This review was collected as part of a promotion.] Very impressed so far. I have had this product for about a week and it replaced our old tumble dryer. It is significantly quieter than the previous appliance, easy to use, drys quickly and is considerably cheaper. The drainage tray is really easy to empty.
Response from Samsung:
2022-12-05

Samsung Support

Thank you for sharing with us this stellar review about your experience with the amazing Series 6 with OptimalDry, Heat Pump Tumble Dryer, Mario! This true masterpiece of technology isn't only extremely quiet and efficient thanks to the Digital Inverter technology, but it is also amazingly easy to use with its user-friendly panel and intelligent drainage tray. Enjoy an appliance that is built to impress and that will give you perfectly dry clothes every day of the year! ^CL at Samsung Support

Noli
5 (9,999)

2022-11-21

5 (9,999)
[This review was collected as part of a promotion.] Purchased about a week ago. Noticed that its very quiet during operation and low consumption of power from my smart meter during use. Also clothes seems to be fresher after taking it out. Dont forget to register the product for 5 year warranty for free.
Response from Samsung:
2022-11-22

Samsung Support

Your new Series 9 OptimalDry Heat Pump Tumble Dryer is not only kinder to your ear drums while it works away, but also to your clothing and energy bills. The extra five-year warranty offers great peace of mind for any unforeseen circumstances, so we're sure other customers will appreciate your advice. ^DB at Samsung Support

Berry22
5 (9,999)

2022-11-29

Staffordshire

5 (9,999)
[This review was collected as part of a promotion.] After using a conventional vented dryer for many years was sceptical about heat pump condensing machines not drying clothes properly. However, very pleased to report that if you use the programmes correctly and just let the machine do its job it works.
Response from Samsung:
2022-12-01

Samsung Support

Thanks for the five stars, Berry! W are delighted to read that you are enjoying your new Heat Pump Tumble Dryer and have learnt how to make the most out of all its different dryer cycle options! ^CR at Samsung Support

Bluberd
5 (9,999)

2022-11-19

Bracknell, UK

5 (9,999)
[This review was collected as part of a promotion.] I was bit sceptical about tumble dryer idea. But after reading reviews I decided to give it a go. Sod me, this is best thing ever. Towels, polar fleeces, down items, thirts, etc, all came out as new, fresh and fluffy. Honestly give it a go guys.
Response from Samsung:
2022-11-20

Samsung Support

We're glad you decided to take the plunge and go for it! Our Heat Pump Technology dries your clothes efficiently and gently, making them super soft whilst also being environmentally friendly. ^EM at Samsung Support

Johnsnr
5 (9,999)

2024-10-16

5 (9,999)
Bought the tumble dryer as mine was 15 years old and costly to run. this tumble tryer is cheap to run and very quiet. The are many programs that can be used and the all seem to dry the clothes well. Yes I would recommend this tumble dryer.
getthemall
5 (9,999)

2023-02-09

New Zealand

5 (9,999)
[This review was collected as part of a promotion.] It's a great looking smart dryer (which means you can setup remotely interact with it, i.e. getting notifications etc). It works well, nice and quiet, ease to use. It can reach the power saving goal in a long run. I recommend this product!
Peter86
5 (9,999)

2022-09-24

Norwich

5 (9,999)
[This review was collected as part of a promotion.] We changed from Indesit to Samsung. It was a great choice. The machine runs quite, not generating that much heat and using 3rd of the elecricty as the previous one. Also the built in moisture sensor stops the cycle if the load is ready.
Response from Samsung:
2022-09-26

Samsung Support

Your washing machine is packed full of smart features making it so efficient and eco-friendly, and it's so quiet when in use too. Best decision ever making the switch! ^EM at Samsung Support

HNg33
4 (9,999)

2024-07-22

4 (9,999)
[This review was collected as part of a promotion.] I've been using this dryer for under a month and it took a while to gauge the relevant settings for the laundry load, but overall very satisfied with it. It can take between 2-3 hours for large batches or bedding, but comes out fresh.

User manual & downloads

User Manual

ver 02 | 11.94 MB

Dec 06. 2021

ENGLISH

Product support

Find answers about the product

Product support

Get the most from Samsung device and services.

Live Chat

See how products work and get advice on which models fit your needs.

* Key feature may different from Key Spec.

* All specifications and descriptions provided herein may be different from the actual specifications and descriptions for the product. Samsung reserves the right to make changes to this web page and the product described herein, at anytime, without obligation on Samsung to provide notification of such change. All functionality, features, specifications, GUI and other product information provided in this web page including, but not limited to, the benefits, design, pricing, components, performance, availability, and capabilities of the product are subject to change without notice or obligation. The contents within the screen are simulated images and are for demonstration purposes only.

* 10-year warranty is limited to digital inverter motor of washers purchased on 01/04/2026 or later. A purchase receipt indicating the purchase date is required for a claim. Additional restrictions and limitations apply, see warranty for details.

* All images simulated for illustrative purposes.