Tumble Dryer Series 9 Optimal Dry™ 9KG

White 9 kg
DV90T8240SH/S1

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Dimensions

  • Width

    600 mm

  • Height

    850 mm

  • Depth

    600 mm

Tumble Dryer Series 9 Optimal Dry™ 9KG
White 9 kg

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Highlights

5-year warranty on parts & labour available on this appliance

5-year warranty on parts & labour available on this appliance

10-year warranty on the motor

10-year warranty on the motor

Features

Dry efficiently and gently

A+++ Energy Efficiency with Heat Pump Technology

Want great drying results using less electricity? By re-using warm air instead of releasing it like other dryer models, Heat pump technology is gentle on clothes and more energy-efficient to run.

Dry out

OptimalDry

You need to tumble dry, but don't want to use too much energy. Our Optimal Dry™ smart technology uses moisture and temperature sensors to adjust the drying time. As well as protecting your clothes from damage, it saves energy too.

Loads Smarter

Smart Control +

Drying just got smarter. With its easy-to-use control panel, this Samsung smart tumble dryer remembers your family’s laundry habits and suggests your favourite cycles first. Track every cycle’s progress with the simply designed display. And when the drying’s done, you’ll get a notification on your phone with the SmartThings app*. Want to make life even easier? Schedule your dryer and get perfect cycle guides from the app. Or even use the Auto Cycle Link† and let your washing machine recommend the right setting to your dryer. Now that’s smart.

Loads Smarter

Smart Control +

Drying just got smarter. With its easy-to-use control panel, this Samsung smart tumble dryer remembers your family’s laundry habits and suggests your favourite cycles first. Track every cycle’s progress with the simply designed display. And when the drying’s done, you’ll get a notification on your phone with the SmartThings app*. Want to make life even easier? Schedule your dryer and get perfect cycle guides from the app. Or even use the Auto Cycle Link† and let your washing machine recommend the right setting to your dryer. Now that’s smart.

  • *Available on Android and iOS. An internet connection is required. † Auto Cycle Link is only available when both the washing machine and tumbles dryer have AI Control and are Wi-Fi connected.
  • *Available on Android and iOS. An internet connection is required. † Auto Cycle Link is only available when both the washing machine and tumbles dryer have AI Control and are Wi-Fi connected.

Tumble it all away

Hygiene Care

Now here’s a tumble dryer that does more than simply dry your laundry*. From towels and bedding to clothes and soft toys, Hygiene Care infuses every load with high temperatures. Even though it’s powerful, it’s gentle on your laundry too. And an added bonus? It works whether items are washed or not.

*2kg Load.

Left or right opening? You decide

Reversible Door

Feel free to put your Samsung tumble dryer where you want in the home, and adjust the door to work with the space. The reversible door lets you choose if it opens on the left or the right of the tumble dryer. Then it’s easy to load and unload your laundry, and it’s even easier if it’s positioned next to the washing machine.

Dry in no time

Quick Dry 35'

Need your favourite top dry for an impromptu night out? The 35 Minute Quick Dry cycle dries a load of clothes in just over half an hour*. How handy is that? It's ideal for loads of up to 1kg.

* May vary depending on the type of fabric.

* May vary depending on the type of fabric.

Dry clothes without the decibels

Silent Dry

From first thing in the morning to last thing at night, with this Samsung tumble dryer you can tackle those drying loads whenever you need without disturbing anyone. It’s all down to special sound-absorbing materials in the duct and top cover and a smart algorithm that adjusts and optimises the movement. So you get the same great results in peace. Bliss.

Double up on drying, not cleaning

2-in-1 Filter

Looking after your machine will make it last longer and get your laundry nice and dry every time. Maintain your tumble dryer and optimise the drying performance with our 2-in-1 filter which collects fluff, meaning the heat exchange filter needs cleaning less often. And in case you forget, the handy clean alarm reminds you when it needs to be done.

A breath of fresh air for your clothes

Air Wash

Sometimes our clothes don’t need a full-on wash. They just need a little freshening up between washes. Air Wash is just the thing. Pop in your favourite shirt or that outfit gathering dust in the wardrobe into your tumble dryer. Then a hot, yet gentle air cycle, gets to work deodorising and sanitising. The result? Clothes feel and smell superb – like they’re just back from the cleaners.

Fewer wrinkles, less ironing

Wrinkle Prevent

Lighten your ironing load with a drying feature that works wonders on smoothing wrinkles and creases. Once your cycle ends on your tumble dryer, select the clever Wrinkle Prevent setting. It will cool the clothes down and rotate drum. This means your dry clothes don’t sit too long in one place to pick up creases. Then just grab your clothes and you’ll be good to go.

Specifications

  • Drying Capacity (kg)

    9.0 kg

  • Energy Efficiency Class

    A+++

  • Physical specification

    600 x 850 x 600 mm

  • Net Weight

    50 kg

  • Drying Capacity (kg)

    9.0 kg

  • Body colour

    White

  • Door

    Tint Door + Silver Deco

  • Panel Display

    AI Control

  • Type of Dryer

    Heatpump

  • Cycle time (min)

    220 min

  • Energy Efficiency Class

    A+++

  • Energy Consumption (annual)

    194

  • Condensation Efficiency Class

    B

  • Noise Level (Dry)

    62 dB

  • Refrigerant (Type)

    R134a(Fluorinated greenhouse gas, GWP=1,430)

  • Refrigerant (Charging, kg)

    0.43

  • Refrigerant (Charging, t CO2e, Hermetically sealed)

    0.6149

  • AI Control

    Yes

  • Interior Drum Light

    Yes

  • Smart Control

    Yes

  • Reversible Door

    Yes

  • Child Lock

    Yes

  • Delay End

    Yes

  • Drum type

    Diamond

  • Dry Level

    3 Levels

  • Drying Rack

    Yes

  • Drying Time selector

    Yes

  • Mixed Load Bell / Damp Alert

    Yes

  • Wrinkle Prevent

    Yes

  • OptimalDry System

    Yes

  • Smart Things

    Yes

  • Cool Air

    Yes

  • Iron Dry

    Yes

  • Outdoor

    Yes

  • Time Dry

    Yes

  • Towels

    Yes

  • Warm Air

    Yes

  • Wool

    Yes

  • Option List

    Delay End, Alarm Off, Wrinkle Prevent, Dry Level, Dry Time, Damp Alert, Smart Control, Child Lock

  • Air Wash

    Yes

  • Bedding

    Yes

  • Quick Dry 35'

    Yes

  • Cotton

    Yes

  • Delicates

    Yes

  • Mixed Load

    Yes

  • Shirts

    Yes

  • Synthetics

    Yes

  • Silent Dry

    Yes

  • Super Speed

    Yes

  • Hygiene Care

    Yes

  • Net Dimension (WxHxD)

    600 x 850 x 600 mm

  • Net Weight

    50 kg

  • Full Depth Including Protruding Part

    660 mm

  • Drum Material

    Stainless

  • WiFi Embedded

    Yes

  • Bluetooth

    No

  • WiFi Dongle(Separate sale) Support

    No

  • WiFi Kit

    No

  • SmartThings App Support

    Yes

  • Security Update Period (At least 5 years from launch of product)

    31 December 2025

Reviews

Tumble Dryer Series 9 Optimal Dry™ 9KG

4.2

Recommended by 80% of customers.

Write a review

The Overall Rating and the average star scores are made up of incentivised and non-incentivised reviews; as well as in store product demonstrations.

5 stars 69%
4 stars 9%
3 stars 4%
2 stars 3%
1 stars 15%
Features 4.4
Performance 4.2
Design 4.3
Value 3.9
Ease of Use 4.3
Noise 4.4
AI review summary
  • The appliance is reported to have quiet operation, efficient drying performance, and versatile features like a wide range of drying programs and smart connectivity.
  • It is described as well-built with a premium feel, and the 5-year warranty is noted as a positive.
  • However, some customers experienced issues like long drying times for bedding and problems with the heat exchanger.
AI-generated from customer ratings & reviews, and may include incentivized reviews.

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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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130 Reviews

talin3
1 (9,999)

2024-05-24

1 (9,999)
My dryer arrived faulty. The door didn't align with the door sensor, so there was a persistent 'door open' error. You can see as clear as day that the build quality is extremely poor and the item should have never left the factory. The situation was made worse by very poor Samsung support. Despite claiming a hassle-free return, it was anything but. I had to argue for hours to arrange for a collection, and even then they now want me to wait around 3 weeks for a replacement. This isn't a product, or company, that I would recommend using. Their quality control is poor and they don't care about their customers.
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Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

Ease of Use

1 (9,999)

Noise

1 (9,999)
Response from Samsung:
2024-05-27

Samsung UK Reviews Team

Thank you for taking the time to share your feedback with us. We are very sorry to read that your tumble dryer is not working as expected, and that you have had a negative experience dealing with our Online Shop Team and the returns process. We will be sure to take your feedback on board and use it to drive improvements going forward. When it comes to your replacement, we apologise for the delay, however, once we received, we are certain you are going to impress by the incredible performance and overall quality of the machine! ^CR at Samsung Support

LisaM73
3 (9,999)

2021-01-24

3 (9,999)
I received this tumble dryer from Samsung for product testing. I would say I’m fairly happy with this machine, but there most certainly are some improvements Samsung would need to make, to make me totally appreciate, and convince me to spend on a high value purchase of this type. Points for improvement; ·       It takes a little get used to, and not the most easy of machines to understand, setting and instructions wise. Needs Improvement. ·       Super Speed function, almost never dries your clothes, even on a very small load ·       It never really provides a good heat, a lot of your clothes always seem to be creased. ·       Its not as quick as advertised, Good points are; ·       Towels are certainly fluffy ·       Its very quiet ·       Looks Elegant and stylish ·       Love the Wifi connection All in all, it’s a good dryer for looks and to match the washing machine.
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I recommended this product.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

3 (9,999)

Performance

3 (9,999)

Design

5 (9,999)

Value

2 (9,999)
Claudia2024
1 (9,999)

2024-02-16

1 (9,999)
Really poor product, only 1 heat cycle, the rest of the cycles blow cold Air. Takes a minimum of 3 hours of dry cloths on the 1 warm air cycle and even at that, i could still feel dampness. I purchased this machine after reading all of the great review - but didnt realise it was a dryer that mainly blows cold air and takes 3 hours minimum to dry clothes. I do not recommend that you buy this machine. I returned my machine within 2 weeks and got a full refund and bought a cheaper machine with a great brand. I do not recommend this machine at all. Biggest waste of money and time! Do not buy.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

1 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

1 (9,999)

Ease of Use

1 (9,999)

Noise

4 (9,999)
Response from Samsung:
2024-02-17

CX

Thank you for your feedback, Claudia, although we do regret seeing that you did not receive all the quality that we'd expect from the Series 9 Heat Pump Tumble Dryer. It is capable of getting your clothing back to feeling brand new in no time, but we can understand your frustration if this is not the experience that you had. Our customer support team would always be happy to assist should you ever have any issues with any of our products, so we hope that this experience does not discourage you from exploring any of our ranges again in the future. ^DB at Samsung Support

kpl220
3 (9,999)

2023-11-24

Scotland

3 (9,999)
lovely looking tumble dryer, however shame that when you look on the specs , and even get someone from chat to check the spec, that they don't include the reversing action of the drum, as this is important, we dry during the night and when one bedding sheet is in the sheet ends up on a over 2 hour dry, only to be in a ball and not dried, only way to dry it is to stand over the tumble dryer and remove the sheet and untangle the ball and start again, this process can be 4 or 5 times on one sheet, by a reversing tumble dryer.
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Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

5 (9,999)

Performance

5 (9,999)

Design

2 (9,999)

Value

2 (9,999)

Ease of Use

4 (9,999)

Noise

5 (9,999)
Response from Samsung:
2023-11-25

CX

Thank you for your feedback, and while we're pleased to see that you're liking the look of your new Series 9 tumble dryer, we do regret seeing that it does not provide you with everything that you need. We'll be happy to take on board your comments, as we'll always want to make sure our products are able to cater to all of our customers needs. We do hope that it is able to get all other items feeling brand new quickly and efficiently. ^DB at Samsung Support

SilverLizard
4 (9,999)

2025-04-13

Worthing

4 (9,999)
Was a bit worried about heat pump dryers taking longer than other types, but as I had to get a new dryer, the lower cost of energy use was a more important factor in my decision. So, on the first use, when the recommended cycle came up with 3 hours, I admit I was a bit disappointed, but actually it finished a lot quicker, and the clothes were dry enough. This was true of the subsequent cycles, usually taking about an hour and half, despite initially coming up with over 3 hours, and that was with fairly full loads. It is also quiet, at least compared to my old dryer, the smart features are a nice to have rather than essential, and the 5 year warranty is also a reassurance, so happy to recommend this one.
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I recommended this product.
Helpful?

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

3 (9,999)

Ease of Use

4 (9,999)

Noise

4 (9,999)
ankipanki
1 (9,999)

2022-06-16

1 (9,999)
really not happy with the tumble dryer and would not buy it again. looks stunning and great features, but the heat pump can’t be cleaned easily at all. after 6 weeks I am getting a constant error message that the heat pump needs cleaning although it has been cleaned several times. in general it’s failed engineering as you can’t pull the heat pump out, and the flimsy grill type design of the heat pump bends the lamellars easily. there is also no cleaning brush coming with the dryer which i think samsung should provide considering this ridiculous design! we had a bosch tumble dryer before where the heat pump could get pulled out easily! and cleaned under running water. never a problem in ten years with the bosch dryer.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

4 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

3 (9,999)
Miss MR
5 (9,999)

2024-07-21

Essex

5 (9,999)
I had to change my 3 year old Samsung dryer due to it dying all of a sudden. I never had an issue with it until it just stopped working. I chose this one as I am hoping it lasts longer than the other one and the warranty on it is 5 years vs 3 years for the old one. I has many issues with fixing my washing machine via the Samsung warranty so I did not bother to fix it. As it stands, the dryer is great, it's very energy efficient as it stops when it senses the clothes are dry. Clothes come out soft and ready for folding so no complaints yet, just hoping it lives more than the warranty. Also, less noisy than expected, which is a major plus.
I recommended this product.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2024-07-22

Samsung UK Reviews Team

Thank you so much for reviewing your new tumble dryer! We are delighted to read how pleased you are with the efficiency, performance and end results you get from your new dryer! Plus, with such quiet operation, you can do your laundry at any time of day or night without any disturbance! Enjoy! ^CR at Samsung Support

Mewa
5 (9,999)

2024-07-07

5 (9,999)
It’s my first tumble dryer. It’s a must have household equipment. You only need power sockets. Having drainage nearby will make it even better, no need emptying water tank. No more stacking the dryers over the house, hanging out hundreds of socks or waiting times until another load will have a space to dry. Quiet. Quick. Gorgeous smell. Filters are very easy to clean and maintain. Wi fi and the app facilities are ok, I can live without, however if you not hear a very loud ending music you will get that to your phone. Not emitting any heat or moisture. Basket provided for shoes or folded woollen. Slight shrinkage, particularly cotton t shirts.
I recommended this product.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2024-07-10

Samsung UK Reviews Team

Congratulations on your very first and incredible tumble dryer, and well done choosing the fantastic Series 9, Mewa! This amazing appliance makes your life easier than ever by getting rid of any excess water with the most straightforward connection, while drying all your clothes swiftly and thoroughly for the greatest results. It is also great that you find cleaning the filters so easy, and that you are happy with its accessories included in the box. We are also pleased that you are using its SmartThings and Wi-Fi functions when needed, to receive notifications about the end of each cycle directly on your phone. Please also make sure to be using the correct programme for the type of fabric being dried, which you can find on pages 31 to 33 of the User Manual: https://spr.ly/64279QTEH In the meantime, if you have any questions about how to make the most of your appliance and its features, please don't hesitate to contact our Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://spr.ly/64299QTEJ ^CL at Samsung Support

Chimpy
5 (9,999)

2023-07-10

Surrey

5 (9,999)
Couldn’t be happier with my new heat pump tumble dryer. It’s a fab machine. Not had a heat pump dryer before. I was a bit put off as people had said they take much longer. Yes that’s true but not as long as I thought. It’s gentler on clothes but they still smell great and less creased than my old vented dryer. Towels cone out super soft even without fabric conditioner ( which I don’t use on towels anyway). Looks so smart stacked on top of my new Samsung washing machine. The only small downside is bedding does tend to tangle a bit but I always had to stop my old reversible dryer and rearrange bedding so it wouldn’t have damp spots, so not really a problem for me. Overall I’m very happy with my new purchase and hopefully save on energy costs.
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I recommended this product.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2023-07-14

Samsung Support

Thank you for taking the time to share with us this fantastic review about your happy experience with your new Series 9 Heat Pump Tumble Dryer, Chimpy! We are glad to see that you are making the most of the innovative Heat Pump Technology of this machine which reheats the air in the drum, it’s gentler on even the most delicate of delicates and uses less electricity compared to a traditional condenser or vented tumble dryer. As you mentioned, its design is also incredibly elegant and smart, looking great on the top of your wonderful Samsung washing machine and adding beauty to your room. We also appreciate that your bedding tends to tangle at times, which you can reduce with great steps such as not overloading the machine, buttoning up the bedding and avoiding drying smaller items in the same load. We are confident this fantastic appliance will continue drying your clothes and bedding perfectly and in the most efficient way possible for many years in the future! ^CL at Samsung Support

Bryan IRL
5 (9,999)

2021-07-09

Kildale, ireland

5 (9,999)
Works a treat, super silent and with Smart Things, it can recommend a cycle to suit your clothes
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Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
IsItDryYet
3 (9,999)

2023-11-29

Esssx

3 (9,999)
Very frustrating experiencing the same drying issues as a customer below. Really terrible at drying bedding. I’ve had my sheets/duvet on for 4 HOURS now and they’re still not dry, which is ridiculous. I’ve just given up my old hot point dryer which was years old and I could wash/dry my bedding in 2hrs and then get it back on my bed. It’s 9pm and I’m still waiting for my duvet to dry. Why isn’t this tumble dryer hot?? It’s just barely warm. It rolls the duvet into a tight ball which won’t dry. There is almost no temperature control. I’m extremely disappointed with this machine.
Helpful?

Features

3 (9,999)

Performance

2 (9,999)

Design

3 (9,999)

Value

2 (9,999)

Ease of Use

4 (9,999)

Noise

5 (9,999)
Response from Samsung:
2023-11-30

CX

Thank you for your feedback, although we do regret that you've not been getting the quality of service that we'd expect from your Series 9 tumble dryer. The OptimalDry feature is able to intelligently adjust the time of a cycle to make sure you get the most efficient cycle for any item, but we regret seeing this has not been your experience. We recommend speaking to our Customer Support team, so that they can look into all available solutions with you. You can find details for the different ways to contact them, plus their opening times, by following this link: https://bit.ly/HelpandContact ^DB at Samsung Support

HasimBob
5 (9,999)

2025-05-02

5 (9,999)
I bought this dryer after reading alot of reviews about samsung dryers and how good they were. Not going to lie, I am impressed about how sleek it looks. Love how easy it is to connect to smartthings and how you can controls options off the app. Overall impressed, just have to see how long it lasts.
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I recommended this product.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-05-03

CX

We are thrilled to read that you are thoroughly impressed by your new and incredible Samsung Series 9 Heat Pump Tumble Dryer, Hasim! This smart and beautiful appliance will keep you dry and happy for many years in the future! ^CL at Samsung Support

IR25
4 (9,999)

2023-01-05

4 (9,999)
Pros Low energy costs Clothes come out close to dry nearly all the time Connection to SmartThings provides laundry recipe and notification when complete Can pause and add in extra items if needed Cons Clothes come out very wrinkled. There is a wrinkle free setting but adds 3 hours to load Cost Supplied wastage pipe is only 2 metres. I needed approx 3m which they don't supply which means I have to empty water container each cycle
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I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Response from Samsung:
2023-01-09

Samsung Support

Thank you for the feedback regarding your new Series 9 OptimalDry Heat Pump Tumble Dryer, as we're sure that a lot of our customers will find your comments on both sides as useful as we do. We've been aware for a number of years that our customers have had concerns with keeping their energy bills low if possible, so the energy efficiency of our digital appliances are helping in this way when it seems to be needed the most. The capability to connect the machine to the SmartThings app helps to make sure that you can get the perfect cycle for any wash load, and therefore the best results. We are happy to look into your comments regarding the wrinkle-free option, and the wastage pipe, so that we can continue improving and providing everything that our customers could need. ^DB at Samsung Support

Hogswill
4 (9,999)

2024-09-29

Highlands

4 (9,999)
Most things on this tumble dryer are fantastic. It looks smart, is incredibly economical and so quiet. The app is nice but not essential and it was also a little tricky to get the app and device to talk to each other (only took 2 attempts). The features are extensive and I particularly like the stationary tray for shoes etc. the reason for 4 and not 5 stars is the issue with bedding. It's not a massive issue but it does tend to roll up bedding and I have found that you need to set it to dryness setting 3 to ensure the items are dry. I do accept that all newish technology has a bit of bedding in (pun intended) and I just need to get used to it. If I could give it 4 1/2 stars I would.
I recommended this product.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2024-10-10

CX

Thank you very much for your four-star review! We are thrilled to see how happy you are with your new tumble trying, Will! With its incredible low-cost, quiet performance, wide range of customisable drying cycles and handy accessories like the tray that can be used to dry shoes without causing any damage! We appreciate your feedback regarding bedding. When it comes to drying bedding, to prevent your sheets from getting tangled and to help them dry evenly, be sure to shake them out thoroughly before putting them into the dryer, and it's also recommended to use dryer balls. It is best to dry sheets on a Less Dry or Low Heat setting. ^CR at Samsung Support

Johnsnr
5 (9,999)

2024-11-12

Lancashire

5 (9,999)
I decided on a Samsung dryer after much research and picked the series 9 has it ticked all the boxes for me, so far it's been a great choice cheap to run, quiet and most things come out dry. It's faster than I expected after reading reviews about the extended drying times of heat pump dryers and to be honest it's not much different than our old vented dryer. Once you choose a program it may say 3 hours to dry but it adjust the time using moisture sensor and rarely takes long than 1 hour. If there's one negative it does tangle duvet covers so you need to occasionally stop the cycle and unravel but that was the same with our old dryer. With the 5 year guarantee I would recommend this dryer.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2024-11-13

CX

Thank you for this stellar five-star review, John! As you have mentioned, the epic OptimalDry feature uses moisture and temperature sensor to adjust the drying time accordingly, not only that, it helps save energy too! With the powers of the Digital Inverter Technology, Silent Dry and the awesome 5-year extended warranty giving you peace of mind, we can see why you love it so much! ^LB at Samsung Support

Derekvm
1 (9,999)

2023-05-02

Powys wales

1 (9,999)
Absolute rubbish had a night mare with this dryer from day one the door wouldn’t close properly weeks to get somebody out from Samsung and now after two years it’s stopped altogether and Samsung can’t even provide an engineer to repair it. My advice would be never to buy a Samsung again
Helpful?

Features

5 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-05-04

Samsung Support

We're sorry to see that you've had some issues with your tumble dryer, Derek. This isn't the experience we'd expect at all, and can understand it is frustrating being without it for an extended period of time. We recommend staying in touch with our Customer Support Teams and Service Centre, who will provide you with all the help and advice you need going forward and make sure an engineer is sent as soon as possible. Follow this link for all our contact details and opening times: https://bit.ly/SamsungUK-Support Thank you for your patience! ^EM at Samsung Support

SpotOn247
5 (9,999)

2024-10-08

Wales

5 (9,999)
I recently purchased the Samsung Dryer, and I couldn't be more pleased! This machine has truly exceeded my expectations. The features are top-notch, making laundry so much easier. From the variety of drying settings to the sensor technology, every function works smoothly and efficiently. One of the best parts is how user-friendly it is. The controls are intuitive, and I didn’t need to spend much time figuring things out. It’s perfect for someone like me who prefers simplicity. Plus, it's incredibly quiet—even when drying heavier loads, you barely notice it's running, which is a huge plus for me. Overall, I highly recommend this dryer for anyone looking for performance, ease of use, and a whisper-quiet operation. Samsung has truly outdone itself with this one!
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Thor8909
1 (9,999)

2024-01-11

Norway

1 (9,999)
Tumbler broke down after 2 years, repairs was carries out under warranty, lasted 2 years before a New breakdown. This time they say its not under warranty. Eill never buy from Samsung again. Customer support also terrible and slow.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

Ease of Use

1 (9,999)

Noise

1 (9,999)
Response from Samsung:
2024-01-12

CX

We are disheartened to read that you wouldn't recommend your Series 9 Heat Pump Tumble Dryer because you experienced a second issue with it 4 years after you purchased it, and 2 years after it was repaired under warranty, Thor. Although we appreciate that this situation is not ideal, and that our Support Service didn't fully meet your expectations, we still recommend proceeding with having your unit repaired, so you can continue making the most of the superb drying power of your appliance once again and as soon as possible. We are confident that our colleagues will be able to reach the best outcome for you and your tumble dryer, and we would like to share with you their contact details and opening times for future reference: 0333 000 0333, Mon-Fri | 8am to 8pm, Sat-Sun | 9am to 6pm or on Live Chat here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support

Algil
1 (9,999)

2022-09-04

Malvern

1 (9,999)
Machine is quite good but let down completely by the smart things app. So called. Worse piece of software I've come across in a while
Helpful?

Features

2 (9,999)

Performance

4 (9,999)

Design

2 (9,999)

Value

2 (9,999)
Response from Samsung:
2022-09-06

Samsung Support

This is not what we like to see, as the SmartThings app is intended to make using your OptimalDry Heat Pump tumble dryer easier to use, and more efficient. We regret to see that this has been far from your experience, and that it has taken quite a lot away from your otherwise satisfaction of it. ^DB at Samsung Support

vertex
3 (9,999)

2023-12-11

London

3 (9,999)
Major flaw with the heat exchanger unit. I clean mine out after every use, Samsung recommend every 25 cycles/1 month. Another German brand have a removeable exchanger unit. As the Samsung one is not removeable, it's impossible to clean properly. No doubt they'll use this as an excuse should you need to claim on warranty. The dryer itself is great, but maintenance is really poor. Mine is quite loud too, makes a clunking noise for the first 20mins then goes quieter.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

5 (9,999)

Performance

5 (9,999)

Design

1 (9,999)

Value

3 (9,999)

Ease of Use

5 (9,999)

Noise

1 (9,999)
Lpen
1 (9,999)

2024-12-08

Cambridge

1 (9,999)
Have used our dryer for 3 years, now it won’t dry and pauses during a cycle, never drying. Spoke to a couple,of engineers and Samsung who have no idea. A very expensive mistake, you would expect a £800+ machine to last longer than 3 years. Samsung offered me 20% off a new one… no thanks
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

4 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

1 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Adrianet
5 (9,999)

2024-09-07

Swansea

5 (9,999)
We bought, installed, and started using. Easy to install and very easy to understand all programs. Great deal!
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I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Ease of Use

5 (9,999)

Noise

4 (9,999)
Response from Samsung:
2024-09-19

CX

We are pleased to read that, after a quick and easy installation, you started making the most of the superb drying technology of your fantastic Series 9 Heat Pump Tumble Dryer, Adrianet! This brilliant appliance comes with a great range of programmes which are very easy to use, and that will keep you dry and happy no matter the weather outside. Enjoy! ^CL at Samsung Support

Clairelw36
5 (9,999)

2025-09-11

Northumberland

5 (9,999)
Looks amazing, trying it out was easy to use. Love the smart things control too. Wonderful deyer
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I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-09-15

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks, Claire! ^SK at Samsung Support

Hartley92
5 (9,999)

2025-02-26

Sheffield

5 (9,999)
Looks amazing !! Drys clothes thoroughly and saves so much money on electric
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I recommended this product.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

3 (9,999)

Ease of Use

5 (9,999)

Noise

4 (9,999)
Ewa7412
5 (9,999)

2024-10-01

Tamworth

5 (9,999)
This is the best purchase I have ever made. Drying rack is amazing 👏
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Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2024-10-12

CX

It's fantastic to see that you already rate your Series9 Optimal Dry Tumble Dryer so highly, Ewa, so we really appreciate your feedback. It has plenty of ways to get all your laundry back to looking and feeling brand new in no time. ^DB at Samsung Support

Dr_Almasri
5 (9,999)

2025-03-03

Bristol

5 (9,999)
Excellent product, easy to use, very prompt service & delivery.
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I recommended this product.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Rob85159135
1 (9,999)

2022-10-19

1 (9,999)
Poor build quality especially for the price. I have had this for 2 and a half years and has broken down for the second time. Now out of warranty the parts are extremely expensive plus fitting costs.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

5 (9,999)

Performance

3 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-10-21

Samsung Support

We regret to see this, Rob, as we do design every one of our products to provide a reliable long lasting service, but we can understand your frustration if this has not been the experience you have had, and hope that this does not discourage you from exploring any of our ranges again in the future. ^DB at Samsung Support

LB24689472
1 (9,999)

2023-03-19

Cardiff

1 (9,999)
Sheets end up in a ball still wet every time. I have to take them out several times during a cycle to untangle them. I have tried all the tips recommended on the forum, nothing works. It seems to be a common problem unfortunately. Gutted that I paid so much for a machine that barely does its job. I was excited for the energy saving but sometimes I have to run things 2-3 times before they are dry, or hang them up damp to air dry.
Helpful?

Features

2 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-03-22

Samsung Support

Thank you for taking the time to share your feedback with us. We are sorry to read that you are experiencing trouble when drying your bedding and sheets. To ensure the best performance when drying your sheets, please note that the recommendation is to dry only a 2kg maximum capacity, which helps ensure the bedding will not become tangled within the drum. Please also ensure that you untangle wet items when taking them out of your washing machine before transferring them to the dryer. After following this guide, if you continue to experience a problem when drying your bedding, please do not hesitate to contact our Home Appliance Specialists directly who will be happy to discuss the cycle options and provide further support with this issue. You can find all our contact methods and their opening times here: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support

KEP82
1 (9,999)

2024-11-23

1 (9,999)
This is simply not worth the price tag and it's not built to last. We've owned this for 2.5 years and it's developed a fault, and from my research it's a common problem. It just cuts out/pauses, and no indication as to what the issue is. Samsung directed me to an engineer who basically told me it would be too difficult to diagnose the issue and showed no interest in coming out to look at it. I contacted an independent engineer who could find nothing wrong with it. Contacted Samsung and their only suggestion was to go through their service center again and get the original engineer out (the guy who told me it would be too hard to work out the problem). Don't waste your money on something that isn't built to last. Expensive mistake on our part, don't make the same mistake we did. Buy a much cheaper model from a different supplier, It'll cost you less in the long run.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

3 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

Ease of Use

4 (9,999)

Noise

4 (9,999)
Response from Samsung:
2024-11-24

CX

Thank you for taking the time to review the Series 9 Tumble Dryer. We pride ourselves in delivering a great service, and we regret to see we have not met your expectations on this occasion. We'd love to help you get your Tumble Dryer back up and running. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://spr.ly/6426tG6F0 ^CH at Samsung Support

Cardwell
1 (9,999)

2024-04-16

1 (9,999)
This dryer is terrible. It only blows cold air and doesn’t dry clothes. I will be returning it and do not recommend this product.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

5 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

1 (9,999)

Ease of Use

1 (9,999)

Noise

5 (9,999)
Response from Samsung:
2024-04-16

Samsung UK Reviews Team

Thank you for bringing this to our attention. We are very sorry to read that your new tumble dryer is not performing as expected. Before you return your appliance, we recommend you speak with our Home Appliance Specialists. We are certain they can provide you a solution to the heating issue you are experiencing. You can find all our contact methods and their operating hours here: https://spr.ly/6423whUdb. ^CR at Samsung Support

Noelm
5 (9,999)

2020-11-25

5 (9,999)
I received this tumble dryer from Samsung for product testing purposes, although I am absolutely under no obligation to say good things! I have owned many tumble driers in my many years, but none such as this. This is an intelligent machine, backed up with a range of features and benefits you wouldn't expect and didn't expect to ever need... until you have experienced them. First, it looks great. It has been designed as a feature in a kitchen and, aside from appearance, it has been designed with both the idiot user in mind as well as tech-oriented launderers. The menu options are clearly indicated - visually as well as with simplicity in mind - and easily selected to suit the cycle you need. And I really love the internal light. The machine condenses (so no need to cater for vents - although there is thoughtfully included a drainpipe for outflow, just in case) and it does so without or overheating or steaming the room. It is cool and, importantly, quiet - much quieter than any machine I have previously owned. Smart technology is to the fore here and, aside from the quality of the engineering, you have an intelligent machine that knows what is required to do better than you! There is also bluetooth connectivity to allow you to use smartphone operation and timings. This smart technology has also been harnessed to offer up the highest possible engery rating (A+++) and saves me, I would think, easily at least a half hour of drying time on my previous machine - which will save me hundreds over the lifetime of the machine. Oh, and it also takes around 2kg more on board - up to 9kg depending on what you are drying and the cycle selected. Results - I have not used all of the options yet (including a static tray insert that you place inside the drum and lay trainers on to avoid them thumping around the machine), but in all honesty, I havent had to. I have been using this drier with a Samsung washing machine (with which, by the way, it can communicate using bluetooth and the smart app) which spins so effectively that I have so far only ever had to use the timed function on the drier! In summation, I was surprised to see a number of negative reviews (below). My experience has been nothing but positive. This is a machine that is engineered to a high quality, has been designed ergonomically, with great engineering design, and with simplicity in mind - and it has a guarantee of 10 years (in the last 10 years, I have purchased three mid-range tumble driers for a total spend of at least double the price of this one). But wait! I was trying hard to find a negative - the 'fluff' filter. Every time, I take out this easy to use and clean, and really effective filter, I can never get it to go back in the right way round first time... Recommended without hesitation.
I recommended this product.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Amanda xx
5 (9,999)

2023-11-04

5 (9,999)
I bought this to replace my Miele and was nervous at the expense. I am actually completely bowled over by how efficient and easy to use this dryer is. It is almost silent, dries quickly, the filter is so much easier to clean than the Miele- it is just brilliant. I couldn’t recommend it more highly. Samsung customer service however is terrible and nearly put me off buying from them.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2023-11-04

CX

We are very glad to read that you think the amazing Series 9 Heat Pump Tumble Dryer deserves five full stars! As you mentioned, this superb appliance isn't just extremely easy to use with its smart operation and intelligent filter design, but it is also incredibly efficient thanks to its Digital Inverter Technology that ramps up performance, keeps the noise down and make you save money in the long-term. We also appreciate that our Support Teams didn't quite meet your expectations, and we will certainly make sure to take your feedback on board, so we can use it to improve our service. In the meantime, we are confident that this fantastic tumble dryer will keep all your clothes perfectly dry every day of the year to make your life easier and happier. ^CL at Samsung Support

GemmaRR
5 (9,999)

2022-05-10

North West

5 (9,999)
I was looking for a dryer to match my washing machine but they don’t do it any more so had to go for this next model. It’s excellent. Sensor drying works well. I haven’t shrunk anything. I like the variety of programmes. Towels always come out fluffy! The Wi-Fi functionality has been updated since my watching machine and works better. I like that it notifies me when the washing is done and I don’t have to keep pressing smart control to try and connect like I do on the washing machine it just does it without any issues. I also don’t have to immediately look at the app in order for it to connect. You can send programmes from the washing to the dryer if wish but I don’t really use that feature any more. Needs lint cleaning out every time. Seems economical!
I recommended this product.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Karolek S
1 (9,999)

2025-08-18

Liverpool

1 (9,999)
The dryer broke down exactly two years after purchase. It was used once a week, or even less. The repair cost was worth a new dryer. I highly no recommend If I used it once a week, it probably broke after 100+ uses. One drying cycle costs £10 (the dryer's value) plus energy consumption. It's probably cheaper to buy clothes weekly.
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)

Ease of Use

4 (9,999)

Noise

1 (9,999)
Response from Samsung:
2025-08-18

CX

Thank you for taking the time to review the Series 9 Optimal Dry Tumble Dryer, Karolek. We pride ourselves on creating appliances that exceed our customers expectations, and we regret to see this has not been the case for you on this occasion. We'd love to look into your repair options. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CH at Samsung Support

Tim2
5 (9,999)

2024-01-01

Wales

5 (9,999)
Straightforward to install and easy to use. Plumbed in to sink u-bend so no need to empty the water tray manually. Towels come cupboard dry, bedding not tangled. Various programs do what you would expect. Most useful feature - child lock! Purchased from Samsung website, delivery next day straight to laundry room.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2024-01-03

CX

We're thrilled to read you're enjoying the upgrade to your impressive Heat Pump Tumble Dryer, Tim! It's fantastic to see you've found the installation and operation effortless, and are enjoying the convenience of the plumbing. The incredible drying capabilities mean even larger items like towels and bedsheets come out of the machine fluffy and dry, and the range of programmes promises the perfect dry for all garments. Not only that, but the child lock function gives you the peace of mind that cycles won't be interrupted! Enjoy your new and improved laundry routine! ^AP at Samsung Support

Pink55
1 (9,999)

2024-11-12

1 (9,999)
I have spent all this money on a new tumble dryer and it never gets my clothes dry no matter what settings or time I put it on for. Just feel it is such a waste of money. Guides not great. It has just taken 2.30 hours to dry a very small load my old one would of had it done in half the time.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

1 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

1 (9,999)

Ease of Use

1 (9,999)

Noise

5 (9,999)
Response from Samsung:
2024-11-12

CX

Your Series9 Optimal Dry Smart Heat Tumble Dryer has been designed to efficiently get all your laundry back to looking and feeling brand new swiftly, so we regret seeing that this has not been your experience, and would like to make sure that it is providing you with optimal service levels at all times. We'd recommend speaking to our Customer Support team so that they can ensure that everything is working as it should be, or answer any questions you may have regarding setting the cycles. You can find details for the different ways to contact them, plus their opening times, by following this link: https://spr.ly/6425Sh98D ^DB at Samsung Support

Vinny11
5 (9,999)

2025-08-06

5 (9,999)
Great tumble dryer which connects and provide suggestions (via its AI capability) for the best mode with any washing coming out of the samsung washing machine, through the smartthing app. The tumble dryer is also very quiet and get the clothes well dried. Highly recommended.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-08-14

CX

We are thrilled to hear that you like your Tumble Dryer Series 9, Vinny! It is wonderful that you have been making the most of the advanced smart features of this premium appliance to keep it connected to your mobile phone and manage it easily and quickly from the app. We are also glad that you are enjoying its excellent drying results, as well as its quiet and efficient performance. The Series 9 will keep you happy and dry all year round! ^CL at Samsung Support

Ade1234567890
1 (9,999)

2024-03-20

1 (9,999)
We bought this and I never been so disappointed with a Tumble dryer takes ages to dry gobbles up electric like nobody's business cost more to run and to be honest Waste of Money .Do not be fooled by the Supposed High Speck as this it is Not the case.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

Ease of Use

1 (9,999)

Noise

5 (9,999)
Response from Samsung:
2024-03-22

Samsung UK Reviews Team

We're sorry to see that your Series 9 tumble dryer is not providing you with everything that you were hoping for, Ade, particularly as it is designed to dry your clothes quickly and efficiently, while being kind to your energy bills. We can understand your frustration if this has not been your experience. ^DB at Samsung Support

luv7822000
5 (9,999)

2025-09-16

5 (9,999)
I love how quite this dryer is, it connects to wifi and your phone so you can check your clothes have been dried nicely. It barely consumes any energy so i would recommend to everyone.
I recommended this product.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-09-17

CX

We love reading that we’ve given you that five-star feeling. Keep enjoying! ^KF at Samsung Support

Kathleen C
2 (9,999)

2024-11-27

Fleetwood

2 (9,999)
With the latest heat pump technology, I expected washing to be completely dry. I find certain items such as socks, waistbands and towels still in need of 'airing"
Helpful?

Features

2 (9,999)

Performance

2 (9,999)

Design

4 (9,999)

Value

2 (9,999)

Ease of Use

3 (9,999)

Noise

4 (9,999)
Malbordus
5 (9,999)

2025-02-19

5 (9,999)
Great looking machine and easily setup and hooked up to the drain so no need to keep emptying the water tray. Also great that it comes with 5 year warranty.
Helpful?

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Ease of Use

4 (9,999)

Noise

4 (9,999)
Anonymous
1 (9,999)

2023-10-03

Oxford

1 (9,999)
Completely useless. Ordered on the 21st September for delivery on the 23rd September. Now on the 3rd of October these are my thoughts on the product. Just an empty space. Does not dry cloths at all no matter how long you put them in. Dose not connect to power does not connect to drainage. And Samsung are less reliable that my belly button fluff. On the positive, it is completely silent.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

Ease of Use

1 (9,999)

Noise

5 (9,999)
Response from Samsung:
2023-10-04

CX

Thank you for taking the time write a review for your Heat Pump Tumble Dryer. We are very sorry to read that you are unhappy with it and are keen to better understand the issues you are describing. To ensure that you are provided with effective solutions, we will need more information on how you are using the machine, and what problems are occurring when it comes to drainage and power. Please contact our Home Appliance Specialists directly, who will be happy to help. We have a number of contact methods, all of which can be found along with their operating hours, here: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support

Buddhaxg
1 (9,999)

2025-05-06

Hartford

1 (9,999)
Everything feels damp and somethings are damp when on auto sensing, Def not impressed with this model.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

5 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

1 (9,999)

Ease of Use

2 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-05-06

CX

Thank you for taking the time to review the Series 9 Tumble Dryer. We pride ourselves on creating appliances that exceed our customers expectations, and we regret to see this has not been the case for you on this occasion. We'd love to look into the drying issue you mentioned. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CH at Samsung Support

Laundry maid Scotland
4 (9,999)

2022-11-05

Moray, Scotland

4 (9,999)
I have owned this tumble dryer for 6 months now - it is used at least once a day. Initial use is a learning curve - but not too steep! You cannot throw in an average load of washed items and expect them to be crisply dry in an hour - it will not happen. However, towels (on the 'Towels' setting) will be beautifully soft when dry, mixed loads take about 2.30 hours and won't be fried to a frazzle. It runs quietly, I have no problem with emptying the water out - or cleaning the filter and heat pump. I also prove bread in the still warm drum after a loads finished! Chill out and let the machine do it's stuff - in it's own time and with considerable ££££s saved. However my only gripe with this dryer is what it does to larger items of bedlinen. Put two double duvet covers to dry (well within weight capacity) and they will inevitably become twisted together - to the extent that it can take Herculean effort to prise them apart! If left for a full drying cycle, the two twisted together items will be dry on the outside but still overly damp on the inside (even if being ironed). Yes - I have wool dryer balls, makes no difference. The only way to avoid this is to pause after an hour, disentangle the items , then resume. I am presuming this happens because there is no 'reverse drum action' on the dryer. Why not? Whilst I love my Samsung washing machine - and would buy another in a heartbeat, not sure I would buy this tumble dryer again - purely because of this problem.
Helpful?

Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2022-11-08

Samsung Support

Thank you for the four stars! Although we are sorry to read that you are having a little trouble with drying multiple duvet covers at the same time, we are delighted to read that overall, you are loving the dry soft results you are getting from this cost-efficient Heat Pump Tumble Dryer! ^CR at Samsung Support

Uisge
3 (9,999)

2024-05-07

Dufftown

3 (9,999)
We bought this machine as it was greener to run and has a large capacity. We were very content with it but after just a month the pump already had to be replaced. The machine has never been able to completely dry the wash. Asked an engineer to have a look at it and he could only recommend to clean the filter, which we already did. This machine is cheaper to run, but as it takes triple the time to dry... you do the math.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

4 (9,999)

Performance

2 (9,999)

Design

4 (9,999)

Value

3 (9,999)

Ease of Use

5 (9,999)

Noise

3 (9,999)
Response from Samsung:
2024-05-08

Samsung UK Reviews Team

Thank you for taking the time to share with us this review about your experience with the Series 9 DV90T8240SX/S1 Heat Pump Tumble Dryer. Although we are pleased to read that you have enjoyed the enhanced efficiency and large drum capacity of this appliance until now, we also appreciate that its pump needed to be replaced. It is also our understanding that an engineer checked your appliance and recommended that you clean its filter, although your laundry is still not as dry as you expected. Please follow this link, where you will find a useful and comprehensive guide about how to make sure your clothes and garments are always as dry as possible after each cycle: https://spr.ly/6423jWdfX If you need more help with this, please don't hesitate to reach out to our colleagues again, who will be able to advise you further on how to get the best experience out of your product. You can contact them at 0333 000 0333, Mon-Fri | 8am to 8pm Sat-Sun | 9am to 6pm or on Live Chat here: https://spr.ly/6424jWdfk ^CL at Samsung Support

Juliana2024
5 (9,999)

2024-05-24

London

5 (9,999)
I don’t know how I lived without it. This machine is absolutely amazing - smart, efficient, fast and has so many great options. My towels have never been so soft and fluffy after drying, all laundry gets super dry and much quicker than machine predicts (up to 2 hours instead of 4). And air wash programme is just brilliant when you need to refresh generally clean clothes like child’s school uniform after fay at school.
I recommended this product.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2024-05-28

Samsung UK Reviews Team

It is absolutely awesome to see how blown away you are with the incredible drying performance of your new tumble dryer! With such intelligent features, a plethora of customisable, speedy cycles, you can enjoy the softest fluffy towels for many years to come! ^CR at Samsung Support

Frustrated100
1 (9,999)

2024-11-08

1 (9,999)
Does this dryer only have a cool setting? Doesn't have any option for warm or hot. Customer service at samsung can't answer this and neither does the manual. I will never buy from samsung direct again. My tumble dryer is 3 months old. I have to get a warranty from a different company as samsung will charge if it's an issue with settings to send an engineer out even though they cannot answer the question
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

Ease of Use

2 (9,999)

Noise

5 (9,999)
Response from Samsung:
2024-11-10

CX

Thank you for taking the time to share your feedback with us. We are very sorry that you are having trouble finding the cycle settings and choosing the desired temperature. We also apologise that you have not yet received the support you need. For a guide on cycles and also how to select Warm Air and Cool Air settings, please see pages 31-32 of the full user-manual that you can view and download here: https://spr.ly/6420SFURe If you need additional assistance, please don't hesitate to get back in touch with our Home Appliance Experts, who will ensure you get all the support you need. You can find all our contact methods and their operating hours here: https://spr.ly/6421SFUR5 ^CR at Samsung Support

Traveller61
5 (9,999)

2020-12-09

5 (9,999)
I received this dryer from Samsung for product testing purposes. This machine is great it is probably big enough to get an elephant in, well my king sized quilt fits in easy, its easy to use and as it has AI program it lets my phone know where it is in the program, lots of features even has a stand for you to dry your shoes in it.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Spoonsfull
2 (9,999)

2025-03-30

2 (9,999)
Got the heat pump dryer because I liked the AirWash feature that is advertised with this feature with a picture of it . There is no * saying only on some models. You have to go down to the bottom of the page and tap on features to see it is not listed with this feature. Most of the dryers showing this as a feature do not have it.
Helpful?

Features

2 (9,999)

Performance

2 (9,999)

Design

2 (9,999)

Value

3 (9,999)

Ease of Use

4 (9,999)

Noise

4 (9,999)
Response from Samsung:
2025-03-31

CX

We can confirm that your Series 9 Tumble Dryer does benefit from the Air Wash feature, as listed under the 'Cycles' section on the product page. It can be selected as a cycle using the dial. If you're having trouble locating this feature, please reach out to our Support Teams. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ With our support, we're certain that you will be able to enjoy a five-star experience with your dryer. ^SK at Samsung Support

Conor028423
1 (9,999)

2025-10-14

Ireland

1 (9,999)
Amazing dryer in terms of functionality and connectivity, zero complaints on those aspects. But longevity is questionable. It's perhaps been two years at most and already it's making rough noises that are possibly due to the drum rollers failing. Quite disappointing given the expense and typical household usage of this machine.
Helpful?

Features

5 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

2 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2025-10-15

CX

Thanks for taking the time to leave a review of your Tumble Dryer Series 9 Optimal Dry™ 9KG, Conor. We're happy to hear that you love the functionality and connectivity of the dryer, but sad to hear that you are having issues with noise. Here are some troubleshooting steps for your dryer, including steps on what to do if the dryer is making noise: https://www.samsung.com/uk/support/home-appliances/how-do-i-troubleshoot-my-samsung-dryer If this does not work, please get in touch, and we'll be happy to assist further. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support

PetrF
5 (9,999)

2024-06-15

Ballymena

5 (9,999)
it is ours first dryer we ever have. we are very pleased with it and it does excellent job, no issues at all. Still learning to set it up properly as there are plenty of different settings and sometimes it takes too long for drying as standard is nearly 4 hours. But overall it is perfect appliance and we are very satisfied.
I recommended this product.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2024-06-17

Samsung UK Reviews Team

We are glad to read that you are overall very happy and satisfied with your new Series 9 with OptimalDry™, Heat Pump Tumble Dryer, Petr! It is great that you are impressed by its advanced drying technology, and we are confident it is only a matter of time before you become a pro at using every single impressive feature and setting of this product. In the meantime, we would also like to share with you its User Manual, where you can find a wealth of information about how to make the most of its cycles which, depending on the weight of your laundry, allow you to customise the drying time between 20 and 240 minutes. In the meantime, we are confident that the Series 9 will keep you dry every day of the year. ^CL at Samsung Support

dfua
5 (9,999)

2024-10-16

Derbyshire, UK

5 (9,999)
We wanted a heat pump tumble dryer to help reduce humidity in our house over the winter and not have to plumb it in or vent it outside, while being energy efficient. While it's early days it has been excellent so far. It looks great, was easy to setup and should be a big help to our family over the coming years.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2024-10-19

CX

We are delighted to read that you have already started making the most of the superb drying performance and efficiency of your amazing Samsung Series 9 Smart Heat Pump Tumble Dryer! It is also great that you are happy with its prestigious design, and that you found it very easy to set up. As you mentioned, the Series 9 will keep the whole family happy and dry, while also reducing the humidity in your house, for many years in the future! ^CL at Samsung Support

ChandraTCS
5 (9,999)

2025-02-27

Birmingham

5 (9,999)
"The Samsung DV90T8240SX/S1 is an excellent dryer with great efficiency and powerful performance. It dries clothes quickly and evenly, saving both time and energy. The smart features make it easy to use, and it runs quietly and smoothly. Overall, it’s a fantastic value for money with top-notch technology!"
I recommended this product.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Iain81
5 (9,999)

2020-11-02

5 (9,999)
After hours of research chose to buy this tumble dryer - to find it out of stock! Setup a stock alert and ordered it as soon as it came into stock - delivered the next day. Quick and easy to install and setup. Very quiet when operating. Clothes come out very dry every time. Definitely recommended.
I recommended this product.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Simomo
2 (9,999)

2022-12-11

Edinburgh

2 (9,999)
Decent technically, stuff comes out dry, it’s energy efficient and hasn’t shrunk anything, but the buttons are horrific. Every button takes a second plus to respond. I hate using it. Also I can’t connect it to my WiFi as it insists it’s a washing machine and it fails to progress through the app.
Helpful?

Features

4 (9,999)

Performance

4 (9,999)

Design

1 (9,999)

Value

4 (9,999)
Response from Samsung:
2022-12-14

Samsung Support

Thank you for taking the time to share your feedback with us, Simomo. We are very sorry to read that you are having trouble with your new tumble dryer. For guidance on connecting the dryer to Wi-Fi and using the SmartThings app for convenient controls, please contact our SmartThings Customer Support Team directly. You can reach them at support@smartthings.co.uk, Monday - Friday, 9am - 5pm. ^CR at Samsung Support

Rupdedup
5 (9,999)

2024-11-23

5 (9,999)
This has been a step up from our old condensor dryer. So quiet. Familiar to use (we have a Samsung washing machine with almost identical menus and operation). And the clothes come out feeling fresh and dry. We plumbed this unit in too so no need to empty the water drawer either. Brilliant.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2024-11-24

CX

We're so happy to see you're loving the Series 9 Tumble Dryer! We pride ourselves on creating intuitive appliances that are silent, and can meet our customer's expectations and looking at the five stars you've awarded us, we have succeeded yet again! ^CH at Samsung Support

Keec
1 (9,999)

2023-11-17

1 (9,999)
My dryer has been broken a week and it’s winter, still another 3 days till we get an engineer under the guarantee ! £900 for a dryer and it stops working and then you leave families with no clothes !
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

Ease of Use

1 (9,999)

Noise

1 (9,999)
Response from Samsung:
2023-11-18

CX

Thank you for your feedback, although we do regret seeing that you have had an issue with your Series 9 tumble dryer. We can understand your frustration, but we're confident that our engineer will be able to get it back to perfect working order, so that it can go back to quickly getting your entire households clothing feeling brand new in no time. ^DB at Samsung Support

Pat66
4 (9,999)

2022-05-18

Cambridgeshire

4 (9,999)
Absolutely wonderful machine BUT you have to clean the bottom filter and for me this is impossible (cannot bend down) so I have had to have the thing put on top of washing machine and cannot reach controls, or smart button, without a step. Samsung did NOT warn me about this so BEWARE!!!
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

3 (9,999)

Performance

5 (9,999)

Design

1 (9,999)

Value

3 (9,999)
MrChohan
5 (9,999)

2024-03-26

Anglesey

5 (9,999)
Had this tumble dryer for over a week and so far so good. Very quiet and drying clothes well. Occasionally had to put the machine on for a further 30 min to ensure clothes are dry after chosen cycle (mixed load). We have a family of 6 so the tumble dryer is in use daily 3-4 times.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2024-03-27

Samsung UK Reviews Team

Thank you for your wonderful five-star review! We're thrilled to see you're enjoying your new Heat Pump Tumble Dryer and are impressed by the whisper-quiet operation and effective drying performance! We understand the importance of efficiency, especially in busy households, and we're pleased to hear that the dryer is keeping up with your daily usage. As for having to extend the drying time, we have a useful guide on our website that contains steps to follow to ensure you get the most effective dry each time. You can view this here: https://spr.ly/6420ZXkJ0 If you need further assistance with your machine, the experts in our Home Appliance Team are happy to help. You can locate our contact methods and operating times by heading to the following link: https://spr.ly/6423ZXkJN ^AP at Samsung Support

KFSH
5 (9,999)

2024-12-02

Solihull

5 (9,999)
This has been performing well so far. It saved me lots of time hanging the clothes to dry and most importantly the clothes wouldn't shrink not like other 2 in 1 washing machine dryer. Also, it doesn't take 3 hours to dry as it as AI function to monitor the humidity. Great product!
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

4 (9,999)
Response from Samsung:
2024-12-05

CX

We are delighted to see you are loving your stunning Series 9 Smart Heat Pump Tumble Dryer! Thanks to the exceptional Heat Pump Technology and OptimalDry, your machine adjusts your drying time using moisture and temperature sensors, helping you reduce energy costs and your drying time. We have taken the chore out of drying clothes! ^LB at Samsung Support

kesilapan
5 (9,999)

2024-01-27

South Hams

5 (9,999)
The five year warranty and the Which? review were the clinchers. Now that it is here, we are really pleased with the dryer. How did we manage before without it. It is quiet with a reassuring hum and even dries woollen clothes without any shrinkage. Would definitely recommend.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
kamal786
4 (9,999)

2022-02-03

southampton

4 (9,999)
good tumble dryer with good drying options. the only thing I would want from the tumble dryer is the ability to control from the app so I can start drying from the app as well. I have both a washing machine and tumble dryer I want to be able to send command from the app
I recommended this product.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Vicksta123
1 (9,999)

2022-07-14

hertfordshire

1 (9,999)
Arrived faulty with drum not spinning, on first attempt to use made horrendous noise, nasty smell and smoke in the room. Sent it back, hoping replacement is better. Having paid a premium price I expected a premium product, very disappointed.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Johnsnr
5 (9,999)

2024-10-16

5 (9,999)
Bought the tumble dryer as mine was 15 years old and costly to run. this tumble tryer is cheap to run and very quiet. The are many programs that can be used and the all seem to dry the clothes well. Yes I would recommend this tumble dryer.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Gdg007
5 (9,999)

2022-08-30

Devon

5 (9,999)
1 year of ownership and nothing to complain about. Works well, removes dog hair from bedding etc. easy to clean and as long as the room isn’t cold (I.e. less than 18DegC), the heat pump works well. Surprisingly efficient on electric !
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2022-08-31

Samsung Support

Thanks for the five-star feedback! We are delighted to read how much you are enjoying the cheap and efficient running of your new tumble dryer! Enjoy! ^CR at Samsung Support

JamieB85
5 (9,999)

2024-07-07

Nottingham, UK

5 (9,999)
Wonderful dryer, loads of space and works right off the bat!! We have a washer dryer but the dryer part has never been great so brought this now. Almost silent in use and drys the clothes in quick time!! Cannot fault it!
I recommended this product.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2024-07-09

Samsung UK Reviews Team

It's fantastic to see that your Series 9 Optimal Dry Tumble Dryer is outperforming your existing machine, Jamie, and efficiently, and silently, getting your laundry back to looking and feeling brand new quickly. We're glad that you're loving it. ^DB at Samsung Support

Conscientious Buyer
4 (9,999)

2023-12-23

North

4 (9,999)
This replaced a condenser dryer and it is much quieter unit. It takes longer to dry clothes but this was expected based on reviews. Looks very smart and is easy to clean. 5 year parts and labour warranty is a bonus.
I recommended this product.
Helpful?

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Ease of Use

4 (9,999)

Noise

5 (9,999)
D DOg
5 (9,999)

2022-07-25

5 (9,999)
Thanks to the exactly 3 days of sunshine we seem to get where I am, I don't often get to hang washing out on the line. This has been helping me fly through my laundry piles as it just gets everything dry so quickly!
Helpful?

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2022-07-26

Samsung Support

Thank you for your feedback! It's fantastic to know that this incredible number dryer and aided you with those pesky chors! We know it will serve you well for many cold and rainy seasons to come! ^CR at Samsung Support

CME7
5 (9,999)

2024-11-12

LEEDS

5 (9,999)
Fantastic value for money with a 5 year warranty. Looks great and performs well. Takes a couple of cycles to initialise heat exchanger, which is explained, but we missed it. After a few months all is still well.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2024-11-13

CX

We're so pleased to see that you are thoroughly enjoying your Series 9 Tumble Dryer! The stylish design is complimented by the premium quality materials used, leading to perfect operation. Great that you were able to initialise the heat exchanger and take advantage of our brilliant 5-year extended warranty. We're sure that you will enjoy a lengthy and reliable service from this fantastic appliance! ^SK at Samsung Support

Marip
5 (9,999)

2024-11-04

Bristol

5 (9,999)
I love the design, it is very silent and cheap to run. It has more programs than I was expecting. This is my first dryer and I do not regret any penny. When my old washing machine brakes would get a Samsung one!
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2024-11-06

CX

We're so happy to see you're loving the Series 9 OptimalDry Tumble Dryer, Marip! With its elegant design, OptimalDry feature to adjust the drying time and saving on energy bills, there's no wonder you've awarded us five stars! When it comes to replacing your current washing machine, you know what to do! ^CH at Samsung Support

Michellec80
1 (9,999)

2023-10-07

Suffolk

1 (9,999)
Love how quiet it is but my tumble has the strangest smell and is ruins my clothes despite cleaning the door filters and the heat exchange filter. So Disappointing as it was not a cheap tumble dryer!
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

3 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

3 (9,999)

Ease of Use

3 (9,999)

Noise

5 (9,999)
Response from Samsung:
2023-10-08

CX

Whilst we’re delighted to see you’re enjoying the quiet operation of your tumble dryer, we’re disappointed to learn your clothes aren’t coming out smelling as expected, Michelle. This certainly isn’t the performance we’d expect from our impressive appliance. The smell of paint, varnish, cleaning agents, and other household items could have circulated in the air and entered the dryer. If you notice such a smell, please try ventilating completely before using the dryer. Also, if you’re drying in an enclosed area, the dryer can cause the ambient temperature to rise. Accordingly, make sure to open a window and ventilate the area. We recommend not attempting to dry wet items after leaving them in the washing machine or dryer for a long time to ensure your clothes come out smelling as fresh as possible. If you find you’re still experiencing issues with your tumble dryer after following the advice above, we recommend reaching out to our Home Appliance Specialists for further support. You can find our contact methods along with operating times by heading to the following link: https://bit.ly/SamsungUK-Support ^AP at Samsung Support

Boss21
5 (9,999)

2024-08-28

Lancashire

5 (9,999)
Great machine with loads of different drying options with great app control or via selection buttons. Like the water connection to waste saves on emptying the condenser water tray every time.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
RSM121
5 (9,999)

2024-09-01

West Yorkshire

5 (9,999)
So far it has been excellent. very quite machine and and easy settings. Highly recommend to anyone who is looking to invest into tumble dryer, plus it comes with 5 year warranty.
I recommended this product.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
GjB7
4 (9,999)

2024-02-04

Fife

4 (9,999)
Replacing a dryer that we had for a long long time. Very different from what we had before but slowly getting used to it. A great piece of kit & looks good as well.
I recommended this product.
Helpful?

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Ease of Use

4 (9,999)

Noise

5 (9,999)
Response from Samsung:
2024-02-05

CX

Thank you for the stellar rating! We're thrilled to see you're enjoying the impressive drying capabilities of your new and upgraded Heat Pump Tumble Dryer, as well as the sleek and modern design! This impressive appliance certainly does have a lot of fantastic features to navigate, and our user manual explains each function in detail and provides tips on how to get the best results for your clothes. Here's the link to the user manual for your tumble dryer; we recommend taking a look at the 'Operations' section which starts on Page 28: https://bit.ly/HeatPumpTumbleDryerUserManual If you need further assistance with getting the most out of your tumble dryer, our Support Teams are on hand to help. You can locate our contact methods and operating times by heading to the following link: https://bit.ly/SamsungUK-Support ^AP at Samsung Support

Anonymous
5 (9,999)

2024-11-19

5 (9,999)
I have now finally got the full set of Samsung products. 5 year labour and parts. If this tumble lasts 5 years like my washing machine I will be buzzing.
I recommended this product.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-11-20

CX

Amazing to see that your collection of Samsung appliances is complete with the Series 9 Tumble Dryer - you definitely have great taste! We can assure you that you will have a lengthy and enjoyable service from this appliance, with the 5-year extended warranty giving you that extra peace of mind. ^SK at Samsung Support

HD_2
5 (9,999)

2022-07-24

Birmingham

5 (9,999)
Very smooth in what it does a stylish tumble dryer easy to use does the thinking for you press play an go no messing around an very cost effective to run
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2022-07-26

Samsung Support

We like to make every part of our appliances efficient, from their performance, to their energy saving features, and your Series 9 Heat Pump Tumble Dryer is no exception. It'll help you clear any type of laundry pile, no matter the weather outside. ^DB at Samsung Support

Dan71
5 (9,999)

2024-11-06

5 (9,999)
Already have had a heat pump tumble dryer from Samsung so knew I wanted the same. New dryer is very modern looking , quiet and is in full use! Love it!
I recommended this product.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Ultrio
5 (9,999)

2024-11-04

5 (9,999)
So easy to use. I love it's AI function to sense the dampness and adjust the remaining operating time. Easy to maintain, Best dryer we used so far.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-11-05

CX

We're so happy to see you're loving the Series 9 Tumble Dryer! With its OptimalDry feature to adjust the drying time, it can save on energy bills too. Many thanks for the five stars! ^CH at Samsung Support

Tom123
5 (9,999)

2023-09-11

Plymouth

5 (9,999)
Very happy with this heat pump dryer Low cost of energy. For others owners . Alway read manual. You can switch off tune at the end of cycle.
I recommended this product.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2023-09-11

CX

We've packed your new Series9 Heat Pump Tumble Dryer to make sure it can effectively dry any type of item, Tom, from the most delicate to the most robust. It's low energy needs means it will be just as kind to your bills as it is to your clothing. We're also pleased to see that you've managed to set it up in a way that best suits your own taste. ^DB at Samsung Support

Leannehonor
4 (9,999)

2024-09-18

4 (9,999)
Looks fab easy to use and install was easy. Yet to use it properly but I’m hoping it works well for us and no more wet washing hanging about
I recommended this product.
Helpful?

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Liam120
5 (9,999)

2025-01-01

glasgow

5 (9,999)
Able to control everything via phone and smart AI has cut the time of some loads down by 30-40 minutes, Saving money again in the long run.
I recommended this product.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

4 (9,999)
Response from Samsung:
2025-01-14

CX

Your Series 9 Optimal Dry Tumble Dryer is already simple to control, but easy becomes effortless once you connect it to the SmartThings app, and you'll get handy suggestions for the best program to use depending on the load. It'll be as kind to your energy bills as it is your clothing so we're glad that you're loving it, Liam. ^DB at Samsung Support

OldBobBobbins
4 (9,999)

2024-08-31

London

4 (9,999)
This is far more efficient than my old dryer. I do not know how long it will last, but it feels well made. It is a little ugly though.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

4 (9,999)

Design

3 (9,999)

Value

4 (9,999)

Ease of Use

4 (9,999)

Noise

4 (9,999)
Response from Samsung:
2024-09-01

CX

We are pleased to read that you are happy with the excellent efficiency and drying performance of your new and amazing Samsung Series 9 OptimalDry™ Heat Pump Tumble Dryer, Bob. We also appreciate that you are not quite happy with its design, and we are confident that its advanced technology, top-quality components and superb reliability will certainly make up for it. In the meantime, we will also make sure to pass this feedback along, so we can impress you even more with our future products. ^CL at Samsung Support

Happy Vin
5 (9,999)

2024-10-04

5 (9,999)
Good look tumble dryer. Easy to learn and operate. Simple DIY installation. Just plug and play. Dryer effect up to my expectation.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2024-10-14

CX

We're pleased to read about your enjoyment of your brilliant Series 9 Optimal Dry Tumble Dryer, Vin! This sleek appliance benefits from easy installation, so that you can get the most out of it, straight away. The user-friendly controls mean that you will always have the opportunity to choose the right cycle for you, ensuring that your laundry is always dried in the most efficient and caring way. We're certain that your dryer will continue to make your laundry less of a chore for years to come, and quickly exceed your expectations! ^SK at Samsung Support

LMarrington
5 (9,999)

2022-07-25

Leeds

5 (9,999)
I've never seen such a stylish tumble dryer before! It's so quiet and makes my clothes feel clean and dry so quickly. Thanks Samsung.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2022-07-26

Samsung Support

You're welcome! It's a joy to read how much you are enjoying this stylish, quiet and efficient tumble dryer! Thanks for the five-star feedback! ^CR at Samsung Support

CB2025
5 (9,999)

2025-02-27

5 (9,999)
Free next day delivery which was great needed to replace previous dryer. Energy efficient which is great, nice and quiet
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Mrs p1
5 (9,999)

2024-10-05

5 (9,999)
Only used a couple of times so far and very impressed.....very quick to dry and very quiet ....hope it stays that way !
I recommended this product.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2024-10-14

CX

Thank you for letting us know how impressed you are! With powerful, yet gentle drying, you can enjoy soft dry laundry in less time, and with such quiet operation, you'll enjoy minimal disturbance in your home! ^CR at Samsung Support

TumbleDryer123
5 (9,999)

2025-02-05

5 (9,999)
Stylish, Sleek with great capacity, connectivity and durability. Best efficieny and perfomance from a tumble dryer.
I recommended this product.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Libi9546
5 (9,999)

2025-02-26

Weston Super mare

5 (9,999)
A high-performing washer-dryer that offers a great balance between efficiency, convenience, and smart features.
I recommended this product.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Ease of Use

5 (9,999)

Noise

4 (9,999)
Ricey2k
5 (9,999)

2023-09-05

5 (9,999)
This is such a cheaper dryer to run and much quicker than my older heat pump dryer it replaced. It's very quiet
I recommended this product.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2023-09-07

CX

Your new Serie9 Tumble Dryer is as kind to your energy bills as it is your ear drums, and will get your clothes or bedding looking and feeling brand new in no time. Were glad that you're loving it. ^DB at Samsung Support

Razzy97
5 (9,999)

2023-12-02

Weston Super Mare

5 (9,999)
I love my new Samsung Heat Pump tumble dryer. It is quiet, has great functions and it is energy efficient.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2023-12-02

CX

We are thrilled to read that you are already making the most of everything incredible the Series 9 Heat Pump Tumble Dryer can do for you, Razzy! As you mentioned, this powerful machine will keep all your clothes perfectly dry quietly, efficiently and in the smartest way possible also thanks to its many functions which give you a prestigious and personalised experience. You will never need to wait for a sunny day to dry your clothes because this appliance will get everything sorted for you any day of the year! ^CL at Samsung Support

JAMMYY
5 (9,999)

2023-09-03

southamton

5 (9,999)
Love the smart features as can set up the cycle via the app. Easy to clean filters. Great display. Quiet
I recommended this product.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Response from Samsung:
2023-09-04

CX

Thank you for the five-star review! It's fab to see how pleased you are with this incredible Heat Pump Tumble Dryer! With a plethora of amazing features including the easy to clean filters, quiet operation and SmartThings compatibility, it's east to see why you're so happy! Enjoy! ^CR at Samsung Support

Hal72
5 (9,999)

2025-04-03

5 (9,999)
We love using the dryer in are family. The kids find it user friendly and use it all but then shelf.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Sugu
5 (9,999)

2024-01-03

Horley

5 (9,999)
Purchased few days ago. Excellent product and so far so good. it does the job well and love the tech.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Ease of Use

5 (9,999)

Noise

4 (9,999)
Home User
5 (9,999)

2025-07-08

5 (9,999)
Really well built, good quality feel, super quiet, easy to use, self intuitive .. Samsung Quality
I recommended this product.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-07-09

CX

We're over the moon to see you're loving the Series 9 Tumble Dryer! With its excellent drying capabilities, quiet operation, energy efficiency and sleek design, we can see why you've awarded us five stars! ^CH at Samsung Support

V1234
5 (9,999)

2025-02-27

5 (9,999)
This tumble dryer, so far, seems great, does what we need it to do, easy to use, looks great too.
I recommended this product.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Billericay Jim
5 (9,999)

2025-01-28

5 (9,999)
The machine has met all my expectations so far although we have not used on all the programmes.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-01-30

CX

Thank you so much for sharing your wonderful feedback with us, Jim! It is an absolute pleasure to see how happy you are with your new tumble dryer! With a plethora of customisable cycles, efficient performance and soft, fresh results, there's a lot to enjoy! ^CR at Samsung Support

Tech T
5 (9,999)

2024-12-22

Wiltshire

5 (9,999)
Great features, quiet, very economical and very very stylish. Love everything about this dryer.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

Ease of Use

5 (9,999)

Noise

5 (9,999)
Krishna Nama
5 (9,999)

2024-12-09

5 (9,999)
Works really well and is very quite. I love this product. Even my old clothes have become new.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-12-18

CX

Thank you very much for your review, Krishna! We are absolutely delighted to see how much you are enjoying the incredible performance and quiet operation of your new tumble dryer! We know you're going to love it for many years to come! ^CR at Samsung Support

Jc79
5 (9,999)

2024-11-12

5 (9,999)
Great product. So much cheaper to run than expected. Wish I had got one long ago. 5 stars.
I recommended this product.
Helpful?
Originally posted on Tumble Dryer Series 9 Optimal Dry™ 9KG(DV90T8240SX_S1)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2024-11-12

CX

We're delighted to see that you are loving your Series 9 Smart Tumble Dryer! This economical appliance pulls out all the stops to make sure that your laundry days are a breeze. Here's to many years of perfectly dry laundry! ^SK at Samsung Support

Colin O
5 (9,999)

2024-06-28

5 (9,999)
Great features, quiet operation so far so good. Hopefully economy is as good as stated
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-06-29

Samsung UK Reviews Team

We are delighted to read that you are happy with the great range of drying features and quiet operation of your new and amazing Series 9 Heat Pump A+++ Tumble Dryer, Colin! This brilliant appliance comes with the best Samsung technology to keep your clothes perfectly dry all year around and in the most efficient way possible! ^CL at Samsung Support

User manual & Downloads Product information sheet

Statement of Compliance ((Full version))

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24.04.2024

ENGLISH

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User Manual ((Full version))

ver 1.0 | 11.73 MB

17.11.2021

ENGLISH

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Installation Guide ((Operation guide))

ver 1.0 | 2.08 MB

30.10.2020

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