Wi-Fi Dongle HD2018GH

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HD2018GH

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Spesifikasjoner

  • A/C Control

    Ja

  • REF Control

    Ja

  • Farge

    White

  • Material

    PC

  • Comm. Protocol

    Wi-Fi (IEEE 802.11b/g/n, 2.4GHz)

  • Connector

    USB_A Plug

  • Power Consumption

    Max: 2.0W, Min: 0.4W

  • Dimensions (WxDxH)

    79.5 * 28.1 * 10.7 mm

  • Vekt

    13 g

Anmeldelser

Wi-Fi Dongle HD2018GH

2.1

Anbefalt av 24% av kundene.

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5.0 16%
4.0 11%
3.0 5%
2.0 0%
1.0 68%

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19 Anmeldelser

HD2018GH
1 (9,999)

2024-09-17

:
1 (9,999)
Helt värdelös funktion. Visar inte ens aktuell temperatur men kan sätta på snabbinfrysning via appen vad det nu ska tjäna till. Otroligt dyr pryl till ingen som helst nytta. KÖP INTE!!!!
Opprinnelig publisert på Samsung Sweden
Svar fra Samsung:
2024-09-23

Kundsupport Samsung

Hej! Det är tråkigt att höra att du känner dig missnöjd med din Wi-Fi Dongle. Vi rekommenderar att du kontaktar vår tekniska support så att vi kan försöka hjälpa dig vidare med problemet du upplever. Du kan nå oss här: https://www.samsung.com/se/support/contact/

dc42
5 (9,999)

2023-03-18

CA

:
5 (9,999)
I got this for my washing machine so that I could have it run during non-peak hours but finish right when I have to wake up, so that I can move it to the dryer and not have it sit wet all night. It is working great for that so far! At first, I was having trouble getting it to connect like other reviewers were mentioning. What helped me was making sure that the door to the washing machine is closed. I usually have it open so that it can air out, but the smart control won't connect unless the door is closed and can be locked (that makes sense now as a safety feature, but it isn't mentioned in the instructions, so I'm guessing that may be where a lot of people are having issues). I also followed the advice from the other review that said "when the app prompts to quickly press the smart control button, hold it down until the machine gets out of the ap mode and then hold the button down again and put the machine in the ap mode again." Hopefully this helps other people who had issues!
Opprinnelig publisert på Samsung US
UlfSweden
1 (9,999)

2022-10-22

:
1 (9,999)
Does not show the actual temperature! This must be the most basic basic basic feature. You only get one warning when the software in the new samsung freezer has crashed again, but no information on temperature. Very dissapointed. All game meet and fish is rotten.
Opprinnelig publisert på Samsung Sweden
Svar fra Samsung:
2022-10-24

Kundsupport Samsung

Hi, We're sorry to hear that you are dissatisfied with your Wi-Fi Dongle. We recommend that you contact our customer support so that we can assist you further. You can reach us here: https://www.samsung.com/se/info/contactus/

Marek
1 (9,999)

2022-08-28

:
1 (9,999)
Niestety, zakupiłem i okazało się, ze pomimo iż mam lodówkę z serii RS68 - RS68A8820B1 to nie ma ona złącza usb, a w opisie wyraźnie jest napisane, ze współpracuje ze wszystkimi modelami... chyba ktoś zapomniał napisać, ze ze wszystkimi które mają złącze usb.
Opprinnelig publisert på Samsung Poland
Svar fra Samsung:
2022-08-29

Zespół Samsung

Panie Marku, dziękujemy za tę opinię. Jednocześnie chcielibyśmy poinformować, że użycie adaptera WiFi możliwe jest wyłącznie z urządzeniami, które posiadają wbudowane złącze USB. W razie jakichkolwiek wątpliwości, zachęcamy do kontaktowania się z naszymi specjalistami technicznymi dostępnymi na czacie, którzy zawsze chętnie pomagają i udzielają szczegółowych informacji o produkcie: https://www.samsung.com/pl/support/livechat/.

WJW
1 (9,999)

2022-08-09

:
1 (9,999)
Lodówka z Internetem się połączyła i na tym się skończyło działanie aplikacji.
Opprinnelig publisert på Samsung Poland
Svar fra Samsung:
2022-08-09

Zespół Samsung

Dziękujemy za czas poświęcony na pozostawienie opinii i zakup naszego adaptera WiFi Smart Dongle. Zapewniamy, że doceniamy wszystkie głosy naszych użytkowników, ponieważ pomagają nam w stałym doskonaleniu naszych urządzeń. Prosimy o opisanie sytuacji w naszym serwisie: https://www.samsung.com/pl/support/service-center/, gdzie Specjaliści ustalą przyczynę nieprawidłowości i postarają się pomóc.

Vestergaard
4 (9,999)

2021-07-18

Aarhus, Denmark

:
4 (9,999)
Bought this wifi dongle, which was easy to install after reading the manual, however, the instructions in the App are not very good. The functions work well, but why can the temperature not be set via the app?
Jeg anbefaler dette produktet
Opprinnelig publisert på Samsung Denmark
Damon
1 (9,999)

2021-04-23

:
1 (9,999)
I bought this for my dryer washer. Worked for 1 month only, Don’t buy this garbage. It’s hard to believe BIG COMPANY LIKE SAMSUNG Doing that
Opprinnelig publisert på Samsung Canada
dtulchin
4 (9,999)

2021-02-10

MIdland, MI

:
4 (9,999)
what a device. i spent 30 minutes swearing like a sailor trying to get my washer connected. (the dryer worked like a charm). after i lost my patience and slammed the washer door closed (we keep it open to prevent mold and mildew), the stupid app connected, the wifi light was blinking and the washer connected to the network. samsung you need to include that little tidbit that your washer and dryer need to be in a pose to start a load before you connect them to the app and network. jeez. this is the modern era, why are we required to buy a dongle to connect our appliances to the network?? honestly.
Jeg anbefaler dette produktet
Opprinnelig publisert på Samsung US
Mariusz
1 (9,999)

2021-01-09

Gorzow

:
1 (9,999)
i bought two products that are on the list of activities with usb pendrive smart adapter (https://www.samsung.com/pl/smartthings/smart-dongle-hd2018gh/hd2018gh/). they both do not work, they cannot be connected to smartthing applications, although in the description for the usb adapter it should work! lists my part numbers for the products. brb260089ww and rz32m75335b1 this is some kind of mockery, i spent money on 2 x usb adapter and none works. my devices are not available in the application, i cannot pair and connect them. help!
Opprinnelig publisert på Samsung US
Svar fra Samsung:
2021-01-11

Samsung Care

I think we need to look into this concern a little further. Can you try reaching out to our SmartThings department. We look forward to speaking with you regarding this issue. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 This is your ticket number: 1142831141

Anthony Esquivel
5 (9,999)

2020-07-02

:
5 (9,999)
[This review was collected as part of a promotion.] for those having trouble syncing their machines try this step. when the app prompts to quickly press the smart control button, hold it down until the machine gets out of the ap mode and then hold the button down again and put the machine in the ap mode again. the app should recognize your machines and sync with them. this is a problem with the app that i hope samsung will fix. we are very happy with the adapters.
Jeg anbefaler dette produktet
Opprinnelig publisert på Samsung US
Anonymous
1 (9,999)

2020-06-17

Atlanta

:
1 (9,999)
[This review was collected as part of a promotion.] i made 3 attempts over an hour each time to connect the washer and dryer to the smartthings app on my iphone and my samsung tablet and does not connect. this should not be such a pain. i don't know what else to do except throw these things as far as they can fly!!!!!
Opprinnelig publisert på Samsung US
Svar fra Samsung:
2020-08-31

Samsung Cares

We definitely appreciate you bringing this to our attention. We certainly will use this information to help us in our ever continuing efforts to improve the overall customer experience for everyone. ^Ty

Melindagay
3 (9,999)

2020-02-16

:
3 (9,999)
[This review was collected as part of a promotion.] i had many issues with uconneccting this to router until i purchased the smartthings 3-pack mesh wifi. i can see progress, but not start a load of laundry.
Opprinnelig publisert på Samsung US
Svar fra Samsung:
2020-02-18

Samsung Cares

Hi, Melindagay, to better assist you with this issue, you will need to speak with one of our agents within the SmartThings department. The direct number for assistance is 866-813-2404. Thank you for being a part of the Samsung family. ^Liz

Mrtryit
5 (9,999)

2020-02-05

:
5 (9,999)
I bought this even though people said it didn't work very well. I completely disagree. It didn't take anytime to setup and it interfaces seamlessly with my SmartHome. I was even pleasantly surprised when it sent notifications to my Samsung smart TV not just y phone that either the dryer or the washer was completed. If you follow the steps in the manual it works. As for controlling your devices press the SmartConnect for 3 seconds on the dryer or washer to gain full control wait for the light to turn on. BTW the washer locks itsself. If you change settings on the device it switches to monitor only mode. It's a safety feature if you don't do that you can only monitor the devices. It should be included because of the price you pay for the washer or dryer.
Jeg anbefaler dette produktet
Opprinnelig publisert på Samsung Canada
Ex customer
1 (9,999)

2019-12-05

:
1 (9,999)
was promised if i bought my samsung washer dryer i could use this adapter to monitor the machines. it does not work. trust all the negative reviews. ss apologizes but will not fix
Opprinnelig publisert på Samsung US
Svar fra Samsung:
2019-12-06

Samsung Cares

I realize your experience has not been ideal and would love to change that for you by sharing information below that addresses your concerns. * SmartThings App Supported Devices: http://bit.ly/2Ppisjk * Cannot Connect To SmartThings: http://bit.ly/2s5DjPt * Home Appliance Disconnects From SmartThings: http://bit.ly/2F3wKEE Thank you for selecting Samsung. ^Cat

KSJr
1 (9,999)

2019-09-12

:
1 (9,999)
i'm not sure if there's a problem with the device or the app itself does not work properly. in any event, i highly recommend you do not waste your money on this product.
Opprinnelig publisert på Samsung US
Svar fra Samsung:
2019-09-20

Samsung Cares

Thank you for bringing this to our attention. We really appreciate your feedback. We are continually improving our products and services, and your feedback is vital to that process. Thank you for being a Samsung customer! ^Cat

Hurtfanboy
1 (9,999)

2019-09-10

:
1 (9,999)
should’ve trusted reviews, i feel let down as a samsung fan. support team has zero knowledge of this product. save time and money! not enough characters to express my anger.
Opprinnelig publisert på Samsung US
Svar fra Samsung:
2022-05-24

Samsung Care

Hi there, Thank you for sharing your feedback. Your satisfaction is our topmost priority. I understand you're having trouble connecting using your Smart Adapter. We apologize for the inconvenience on this matter. Don't worry will surely notate your feedback about this matter for a better product in the future. I highly recommend clicking these links for a basic troubleshooting guide: Cannot connect to SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ Set up your SmartThings: https://www.samsung.com/us/support/troubleshooting/TSG01003481/ To know more about the benefits of this product, you may click the link below: https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/smart-adapter-laundry-2018-hd2018gh/#benefits I recommend clicking this link for a basic troubleshooting guide for future reference: https://www.samsung.com/us/support/search/?query=Universal+Smart+Home+Adapter&referrerPageUrl=https://www.samsung.com/us/support/ If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144532244 Thank you for choosing Samsung. Have a great day. -Trisha-

TeddyL
1 (9,999)

2019-07-08

Los Angeles CA

:
1 (9,999)
[This review was collected as part of a promotion.] i bought two samsung smart home adapters, one for the washer and one for the dryer. they do not work. i followed the instructions and these devices would nor connect.
Opprinnelig publisert på Samsung US
Svar fra Samsung:
2019-07-10

Samsung Cares

TeddyL, thank you for bringing this to our attention! We really appreciate your feedback. We are continually improving our products and services, and your feedback is vital to that process. Thank you for being a Samsung customer! ^Cat

Anonymous
1 (9,999)

2019-06-26

:
1 (9,999)
Köpte två donglar för att koppla upp min nya kyl och frys. Först var det svårt att få in dem i SmartThings appen. Till slut var allt frid och fröjd, jag såg temperaturen i skåpen och kunde aktivera snabbkylning. Jag åkte hemifrån och kunde fortfarande se temperatur och aktivera snabbkylning. När jag kommer hem får jag meddelandet "Det går inte att ansluta till enheten" på båda. Jag gör om proceduren och lägger in dem igen. Samma fenomen utspelar sig dagen efter. Man måste alltså konfigurera varje dag för att det skall fungera som det är tänkt! Jag är inte imponerad!
Opprinnelig publisert på Samsung Sweden
Svar fra Samsung:
2019-06-27

Kundsupport Samsung

Hej! Det är tråkigt att höra att du upplever problem med uppkopplingen till dina donglar. Vi rekommenderar att du kontaktar vår tekniska support så att vi kan försöka hjälpa dig vidare. Du kan nå oss här: https://www.samsung.com/se/info/contactus/

Sg2019
1 (9,999)

2019-05-15

Ontario canada

:
1 (9,999)
Followed the instructions to a T. Hours spent trying to get it to work. It’s bad enough I spent a lot on the washer/dryer and then to spend more on these adapters and having them not work is a pain. not worth the headache.
Opprinnelig publisert på Samsung US
Svar fra Samsung:
2019-05-17

Samsung Cares

I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. J&J International is Samsung's official parts distributor for customers purchasing Samsung parts or accessories. To place an order you can go online at www.samsungparts.com, or by phone at 800-627-4368. J&J's hours of operation are 9:00 am - 8:30 pm EST, Monday – Friday. Thank you for being a part of the Samsung family. ^Cat