Galaxy Watch6 (Bluetooth, 40 mm)

CX

Thanks for taking the time to leave a review of your Galaxy Watch6. We're sorry to hear that the watch is not lasting as long as you expected. The battery life of this phone is up to 40 hours but depends on usage. You can optimise the battery of the watch by following this guide: https://www.samsung.com/uk/support/mobile-devices/reduced-battery-life-on-your-samsung-galaxy-watch If you are still encountering issues after this, please get in touch so that we can assist. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support

Samsung

Merci pour votre avis. Je comprends que vous avez un souci avec votre montre Samsung Galaxy Watch6 (40mm, Bluetooth). Envoyer nous un message privé : https://bit.ly/36icdq4 en cas de besoin d'aide. Nous nous ferons un plaisir d'examiner la situation avec vous pour voir ce qui se passe et veiller à ce que cela soit réglé.

CX

We are thrilled to see you are enjoying your Watch6! From tracking your sleep to getting insights into your fitness, the possibilities are endless! With the massive 300 mAh battery, you can get up to 40 hours of usage time with Always On Display disabled, and here is a guide to help you make the most of it: https://www.samsung.com/uk/support/mobile-devices/reduced-battery-life-on-your-samsung-galaxy-watch/ ^LB at Samsung Support

CX

We are over the moon to see you are enjoying your Watch6! With the massive 300 mAh battery, you'll get up to 40 hours of usage time with Always On Display disabled, giving you more time to enjoy everything it has to offer! Tracking your health and fitness has never been easier, from tracking your steps to monitoring your sleep, you will never be disappointed! Along with the epic Sapphire Crystal glass, your watch will be more durable than ever before! ^LB at Samsung Support

CX

While it's great to see that you are enjoying the stylish design of your Galaxy Watch6, we're disheartened that you aren't getting the level of battery life you would expect. Your device is capable of up to 40 hours of life, depending on usage. Usage is a huge factor in the battery length of a watch, and features such as Always On Display and continuous health monitoring will have a great impact on how long each charge lasts. Please take a look at the battery saving guidance on the following link, to ensure you get the most out of your watch's battery: https://www.samsung.com/uk/support/mobile-devices/reduced-battery-life-on-your-samsung-galaxy-watch/ If you have further concerns about the battery life you are getting from your watch after following the above guidance, our Support Teams will be happy to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ We're sure that you will soon have a five-star experience with your brilliant watch. ^SK at Samsung Support

Samsung

We are thrilled to see you are enjoying your Watch6! Tracking your health has never been easier! The possibilities are endless! ^LB at Samsung Support

CX

We are disheartened to see you are not getting the most out of your Watch6, Kym. With the 300 mAh battery, you can get up to 40 hours of typical usage with Always On Display disabled and up to 30 hours with it enabled. Here are some steps to help get the most out of the battery: https://www.samsung.com/uk/support/mobile-devices/reduced-battery-life-on-your-samsung-galaxy-watch/?srsltid=AfmBOoqUHKoTt0wJQ_Ix--chbW8oY6Zcm1oufD_eVKoB88l9M-qT7P29 We are confident that this will help, however, if you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

CX

We're ecstatic to see you're loving the Galaxy Watch6, Tasha! With its beautiful display, sleek design and wealth of features, we can see why you've awarded us five stars! ^CH at Samsung Support

CX

Thank you for sharing your insight with us, Hanan. We are sorry to read that you are unhappy with the battery performance of your new Watch6, especially when compared to your previous model. To ensure you get the best performance possible and the most time from a single charge, as well ensuring long-term battery health, we recommend checking out this handy guide: https://bit.ly/SamsungUK-HowToImproveBatteryLifeSamsungWatch However, if you would like to discuss the guide in more detail, please do not hesitate to contact our Technical Support Team directly, who will be happy to help. You can find all our contact methods and their operating hours here: https://www.samsung.com/uk/support/contact/ ^CR at Samsung Support

CX

While it's great to see that you are loving your Galaxy Watch6, we'd like to help make sure that you're getting the best performance levels from every part of it. If you follow this link you'll find some handy tips for how to best optimise the battery, so that you get the most from every charge: https://bit.ly/SamsungUK-HowToImproveBatteryLifeSamsungWatch ^DB at Samsung Support

CX

Thanks so much for your wonderful feedback, Robin! We are delighted to see that you're finding your new Watch6 so easy to use! Thanks to the intuitive WearOS you can navigate through all the apps, features and settings with ease! With a powerful, long-lasting battery and a super comfortable design you can wear your watch all day and night, ensuring you don't miss out on any important health data! ^CR at Samsung Support

CX

Thank you for your feedback, Luli, although we do regret seeing that you've not been getting everything that you were hoping for from your Watch6. We do have some handy tips for how to optimise the battery, so that you get the best from every charge, which you can find by following this link: https://spr.ly/6423sfQed. We do also have different straps available for the Watch6, so we do hope that you are able to find one that feels a better fit for you. ^DB at Samsung Support

CX

We want you to get the best performance levels from your Watch6 at all times, Rob, so if you follow this link you'll find some handy tips for optimising the battery, so that you get the most from every charge: https://spr.ly/6428SRINE. Your watch is capable of keeping you in touch with your world on the go, or keep track of all your health and wellness goals, so we want it be by your side whenever you need it. ^DB at Samsung Support

CX

Thank you for raising this with us, Bonny. We are very sorry to see that you are disappointed with the battery performance of your new Galaxy Wactch6. It is normal for the battery to drain a little faster initially. This is usually down to additional use and while you watch learns your usage patterns. To ensure you are getting the most time from a single charge, there are a number of steps you can take. We recommend following the guidance provided here: https://spr.ly/6425qiyZ7 If you continue to feel that the battery is not performing as well as expected, please get in touch with our Technical Support Team, who will be happy to help and take a more in-depth use and your watch battery usage and provide personalised support. You can find all our contact methods and their operating hours here: https://spr.ly/6426qiyZC ^CR at Samsung Support

CX

It's a pleasure to see how happy you are with your Galaxy Watch6! With a plethora of health and activity monitoring features, along with a wide range of compatible apps and seamless connectivity to your smartphone, it's no wonder you're so impressed! Thank you for your five-star review, Greg! ^CR at Samsung Support

CX

The Galaxy Watch6 is the key to opening up a whole new level of convenience, Shirl! With all the wonderful features it offers, it works hard to ensure that your daily life is made easier. The battery can provide an impressive 40 hours of life, depending on usage, so you can rely on it being there for you throughout the day and then some! Thank you for your glowing review, we're pleased to read that you have found the watch for you! ^SK at Samsung Support

CX

Thank you for a captivating review! With the availability of the awesome range of straps we have available, to the different ways you can customise the watch face from your favourite colours, compilations, designs or even photos of your pet, the possibilities are endless to make your Watch6 truly yours! You have the choice of over 90 workouts, including indoor swimming and yoga, or even customise your own workout! Don't worry about forgetting to set the workout, as with Auto detect, your watch will detect when you have begun a workout automatically, making sure you do not miss out on those crucial fitness goals! The Watch6 comes with a spectacular 300 mAh battery and providing up to 40 hours of enjoyment and working out with typical usage, other factors can make the battery drain quicker than expected. We have an awesome link which explains how to protect that precious battery, this can be found here: https://spr.ly/6421UkV1T If your watch is freezing constantly, this can be easily resolved by following these steps provided by our colleagues in the US which are still relevant for you, you can find them on this link: https://spr.ly/6423UkV1V If you need further assistance, our helpful and friendly Technical Support Team will be able to go into this further for you. You can find their contact details and opening hours here: https://spr.ly/6426UkV1k Your watch will be working to perfection, and can continue to use all the jaw dropping features for years to come! ^LB at Samsung Support

Samsung

Bedankt voor jouw review en feedback. Wij vinden het jammer om te lezen dat het horloge niet functioneert zoals dat je mag verwachten van one Galaxy Watch modellen. Wat je zou kunnen doen, is naar een van onze Samsung Service Centers gaan. Hier kun je met een van onze medewerkers praten over wat er precies aan de hand is. Je kunt dan beter uitleggen wat er precies aan de hand is en wat er allemaal geprobeerd is. Het kan zijn dat zij dan eventueel in staat zijn om het toestel te 'flashen'. Dit betekent dat zij de software van het toestel afhalen en opnieuw installeren. Het idee is hetzelfde als een reset, maar dan ingrijpender. Je kunt via deze link onze Service Centers en Experience Stores vinden: https://www.samsung.com/be/servicecenter/. Mocht je nog vragen hebben, dan kun je via deze link contact met ons opnemen: https://www.samsung.com/be/support/contact/#onlinesupport. Wij helpen je graag verder!

Samsung

Bedankt voor jouw recensie. Wij vinden het jammer om te lezen dat je niet helemaal tevreden bent met jouw Samsung Galaxy Watch6. Bij normaal gebruik hoort de batterij ongeveer een volledige dag mee te gaan. Wanneer dit niet het geval is, dan wordt dit meestal veroorzaakt doordat er functies aanstaan die niet worden gebruikt (zoals de NFC-chip of Wi-Fi) of doordat de instellingen niet helemaal goed staan. Als je deze functies uitzet en sleutelt met de displayinstellingen, dan maakt dit vaak al een enorm verschil voor de accuduur van jouw smartwatch. Het is daarnaast voor ons niet helemaal duidelijk wat je precies bedoelt met blokkeren. Reageert jouw horloge niet meer op jouw input, maar staat deze wel aan? Neem hierover vooral eventjes contact met ons op via één van onze servicekanalen, zodat wij met je mee kunnen kijken naar wat er precies aan de hand is. Je kan onze servicekanalen hier vinden: https://www.samsung.com/be/support/contact/#contactinfo. Wij helpen je daar dan graag verder.