43" Crystal UHD U8000H 4K Samsung Vision AI Smart TV (2026)
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Highlights
Features
The answer to your dynamic moments
*Source: Omdia, Feb 2026. Based on overall TV market share by manufacturer on an annual unit & revenue basis
Key features at a glance
Picture Quality
Enhanced football viewing
Football Mode
Football Mode optimises visuals and sound for immersive football viewing. Rich colours highlight the field and players with clarity, while clear audio creates a realistic atmosphere — so you can enjoy games that feel engaging and easy to follow.
More about
Picture Quality
Sound
One immersive sound experience
Dynamic Sound PackOne UI Tizen
Personalise your screen experience
One UI Tizen
One UI Tizen delivers a seamless and consistent Samsung device experience. Samsung Tizen OS lets you take advantage of the latest innovative Samsung features — including quick access to the content you love, convenient AI management and powerful protection with Samsung Knox Security. Plus, One UI Tizen will support Tizen OS upgrades for next seven years, bringing you the latest apps & services.7
Enjoy 7 years of new TV experiences8
Access subscription-free TV. Stream shows and movies you know and love.
Samsung TV Plus
Get access to subscription-free TV and enjoy your favourite content on Samsung TV Plus. Watch news, sports, movies, exclusive events, K-content, creators and more, live and on demand.9
Relive your favourite memories with Google Photos for Samsung TV
Google Photos for Samsung TV
Google Photos is the home for all your life’s memories. Rediscover your favourite photos, both new and old, with daily curated memories from Google Photos and enjoy seeing the people, trips and activities that matter most on your Samsung TV.10
Your privacy. Secured.
Samsung Knox Security
Samsung Knox Security helps keep your TV protected at all times. Sensitive data such as passwords stays safeguarded, connected IoT devices are actively monitored and harmful apps or sites are blocked automatically. With ongoing security updates, your TV stays secure and ready for safe viewing.11
Gaming Experience
Improved picture clarity with smooth motion up to 2K 120Hz
Motion Xcelerator
Experience a clear picture with Motion Xcelerator as your TV estimates the movement between frames, then uses that information to improve motion smoothness for subsequent frames.12
SmartThings
More about
SmartThings
Design
Elegant metal stream design to upgrade your space
MetalStream Design
Inspired by aircraft design, the MetalStream Design features a luxurious metal body. With no additional bezel required, a single sheet of metal is used to create a slim bezel, enabling a truly immersive experience.16
Specifications
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Resolution
3840 x 2160
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HDMI
3
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USB
1 x USB-A
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LED
-
Screen Size
43"
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Refresh Rate
50 Hz
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Resolution
3840 x 2160
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Picture Engine
Crystal Processor 4K
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HDR (High Dynamic Range)
HDR
-
HDR 10+
Support
-
Contrast
Mega Contrast
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Micro Dimming
UHD Dimming
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Contrast Enhancer
Contrast Enhancer
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Motion Technology
Motion Xcelerator
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AI Upscale
4K Upscaling
-
Colour Booster
Color Booster
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Filmmaker Mode (FMM)
Yes
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Object Tracking Sound
OTS Lite
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Q-Symphony
Yes
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Sound Output (RMS)
20 W
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Speaker Type
2ch
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Adaptive Sound
Adaptive Sound
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Operating System
Tizen™ Smart TV
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Bixby
Yes (Voice Ready)
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Works with AI Speaker
Alexa
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Samsung TV Plus
Yes
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Web Browser
Yes
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SmartThings Hub / Matter Hub / IoT-Sensor Functionality / Quick Remote
Quick Remote Only
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Multi Device Experience
Mobile to TV, Sound Mirroring, Wireless TV On
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Apple AirPlay
Yes
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Karaoke Mic
Yes
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Google Cast
Yes
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Auto Game Mode (ALLM)
Yes
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VRR
Yes
-
HGiG
Yes
-
Digital Broadcasting
DVB-TS2 (T2 Ready)
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Analog Tuner
Yes
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Data Broadcasting
HbbTV 2.0.4
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TV Key
Yes
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Wi-Fi
Yes (Wi-Fi 5)
-
Bluetooth
Yes (5.3)
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HDMI
3
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HDMI (High Frame Rate)
4K 60 Hz (for HDMI 1/2/3)
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HDMI Audio Return Channel
eARC
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Anynet+ (HDMI-CEC)
Yes
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USB
1 x USB-A
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Ethernet (LAN)
1
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RF In (Terrestrial / Cable input / Satellite input)
1 / 0(Common Use for Terrestrial) / 1
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Design
Metal Stream
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Bezel Type
3 Bezel-less
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Front Colour
Black
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Stand Type
Basic Feet
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Stand Colour
Titan Gray
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Embeded POP
Yes
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EPG
Yes
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IP Control
Yes
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OSD Language
Local Languages
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Accessibility - Voice Guide
Chinese (China),English (UK),French (France),German (Germany),Italian (Italy),Korean (Korea),Malay (Malaysia),Spanish (Spain)
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Power Supply
AC220-240 V~ 50/60 Hz
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Power Consumption (Max)
110 W
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Power Consumption (Stand-by)
0.5 W
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Eco Sensor
Yes
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Energy Efficiency Class
4
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Power Consumption (Typical)
67.0 W
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Yearly Power Consumption (EU standard)
248 kWh
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Auto Power Off
Yes
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Package Size (WxHxD)
1065.0 x 635.0 x 118.0 mm
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Set Size with Stand (WxHxD)
957.8 x 609 x 157 mm
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Set Size without Stand (WxHxD)
957.8 x 558.8 x 76.3 mm
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Stand (Basic) (WxD)
613 x 157 mm
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VESA Spec
200 x 200 mm
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Package Weight
9.4 kg
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Set Weight with Stand
6.7 kg
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Set Weight without Stand
6.5 kg
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Full Motion Slim Wall Mount Support (Y22)
Yes
-
User Manual
Yes
-
Power Cable
Yes
Reviews
43" Crystal UHD U8000H 4K Samsung Vision AI Smart TV (2026)
- Customers consistently praise crystal-clear resolution, vivid colors, and impressive contrast as standout visual features
- Many note the 4K upscaling significantly enhances older 1080p content and improves overall viewing experience
- Most report straightforward, intuitive setup with minimal hassle during initial configuration
- Reviewers describe audio performance as spectacular for built-in speakers, complementing the visual experience well
- Several express strong brand loyalty and state they would repurchase, citing excellent value and performance
Filters
Relevancy sort places the best reviews at the top, factoring in helpfulness votes, latest reviews, images, and other traits that readres look for in their reviews.
Filters
575 Reviews
2026-08-09
2026-07-05
Gwinn Michigan
2026-04-23
Cleveland
2026-07-20
Somers, NY
2026-05-17
2026-07-05
Ky
2026-05-10
Samsung AU
We absolutely love hearing how easy your new Crystal UHD TV was to set up and use, especially as someone who described yourself as “technologically challenged.” It’s fantastic to know the vibrant picture quality, clarity, and immersive viewing experience are bringing your favourite shows to life. Your kind words and enthusiasm truly mean a lot to us. Enjoy every movie night and thank you for choosing Samsung! 🥰
2026-07-01
Youngstown ohio
2026-07-06
1519 Florida ave
Samsung Advisor
Hi Michael bridges ii, We appreciate your feedback on the U8000H TV. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care If you are noticing buffering issues during streaming we recommend the following steps to help improve streaming performance: 1. Use a 5GHz Wi-Fi connection, if available 2. Try a wired LAN connection for more stability 3. Reposition your router to minimize obstacles between it and the TV We hope these tips are helpful. If you need any further assistance, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: You can also chat with one of our agents by clicking the ‘Support’ link on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor
2026-04-10
Wilmington
2026-07-10
Martins Ferry, Ohio
2026-07-11
Riverside, CA
2026-04-21
Sacramento, CA
2026-07-20
Kentucky
2026-08-05
Lake Jackson
2026-08-08
Dhahran, Eastern Province, Saudi Arabia
2026-07-21
Tennessee
2026-07-05
Samsung Advisor
Hi Dave, We appreciate your feedback on the U8000H TV. While your TV may currently default to Samsung TV Plus when powered on, you can customize what your TV does at startup by adjusting the Start Screen Options. To do this, navigate to: Settings > All Settings > Advanced Features > Start Screen Option and choose from the following: 1. Start with Smart Hub Home – Automatically launches Smart Hub when the TV is turned on. You can enable or disable this option based on your preference. 2. Autorun Samsung TV Plus – Automatically launches Samsung TV Plus when the TV is turned on. If this option is turned off, the last used source will be displayed instead. 3. Autorun Multi View Casting – If you cast YouTube content from your mobile device, the TV will automatically display the content using Multi View. 4. Autorun Multi View Mirroring – When you screen mirror your mobile device, Multi View will automatically open to show your device’s screen. 5. Autorun Last App: The last used app is automatically run when you turn on the TV. You can turn this function on or off. Press the Select button at the current menu To ensure optimal performance, please also confirm your TV is running the latest firmware: Settings > Support > Software Update > Update Now If you continue to have issues, or need assistance, do not hesitate to reach out to us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Advisor
2026-08-08
Florida
2026-06-01
Washington
2026-07-27
Dalton, ga
2026-07-25
Samsung
We're sorry to hear that you've experienced an issue with the display of your Crystal UHD U8000H TV. This isn't what we'd expect to hear, and we'd like to reassure you that we're on hand to help. Please reach out to our friendly Support Teams using the contact details and opening times on the following link: https://www.samsung.com/uk/support/contact/ We look forward to hearing from you and to getting your TV back to its very best. ^EW at Samsung Support
2026-05-14
Cleveland
2026-07-06
Woodstock, Georgia
Samsung Advisor
Hi lookingforanupgrade, We appreciate your feedback on the U8000H TV and are sorry to hear it did not meet your expectations. We hope you’ll consider Samsung again in the future. If you do, we’re always here to help with setup and support. Reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun) or visit our website to chat live and access manuals or software. ~ Samsung Advisor
2026-08-06
2026-08-07
2026-07-20
Aberdeen, SD
Samsung Advisor
Hi katjac, We value your feedback regarding the response time of your U8000H TV. For the best performance, please ensure the latest firmware version is installed: Home > left directional key > Settings > Support > Software Update You can also improve responsiveness by running the built-in Device Care tool, which checks system memory, clears cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care Please know you can control your connected devices (like cable boxes, Blu-ray players, or game consoles) using your U8000H TV’s remote by following these steps: 1. Connect & Power On the Device Connect the external device to one of your TV’s HDMI ports and power it on. Your TV may automatically detect the device and switch inputs. If it doesn’t, continue with the steps below. 2. Launch Universal Remote Setup. On your TV, navigate to: Home > left directional key > Connected Devices > Universal Remote Setup. When the connected device appears, select it to begin setup. 3. Start the Setup. Select Universal Remote on the Home screen, choose Start, and ensure your device is powered on. When your desired device appears, select it and follow the on-screen instructions. Setup may vary slightly based on device type. 4. Finalize and Test. Once complete, your Samsung TV and remote will remember the connected device and its HDMI port. If the device doesn’t respond after setup, you may need to re-register it or adjust its position for better signal reception. Helpful Tips: • If your external device is a Samsung product, Anynet+ (HDMI-CEC) may let you control it automatically using your TV remote with no extra setup. • Make sure nothing blocks the IR signal between your TV and external devices. • If you’re having difficulty, try adjusting the device’s position for better remote signal reception. • This feature may not be supported on all external devices or setups. For further support with setup or compatibility questions, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available at the ‘Support’ link on our website. ~ Samsung Advisor
2026-08-05
Hickory Hills, IL
Samsung Advisor
Hi JoeSr, Thank you for reaching out to us. The CHSN app should be available for download in our built-in app store. To ensure your content is up to date, go to Settings> Support> Software Update. Next, to find the CHSN app follow the below instructions: Searching for & Installing Apps 1. From the Home screen, press up on the remote’s directional pad. 2. Navigate to and select Search. 3. Using the search bar, enter the content or app you’d like to find. 4. Navigate to and select the app you’d like to install, then select Install. Note: Previously installed apps can be accessed on the Settings screen. Adding & Managing Apps on Home Screen 1. Go to App Settings (these can be found at the bottom of the Apps screen) and select the app you want to move. The following options will be available: a. Add to Home: Move the app to your desired location on the Home screen. b. Delete: Delete app. c. Lock/Unlock: Lock the app with a PIN so only you can use it. When the app is selected again, you will be prompted to enter the PIN to unlock it. d. Reinstall: Reinstall the app. e. View Details: View the app’s information and details. If you need more help with app management, please don’t hesitate to reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor
2026-08-05
2026-08-06
Washington state
2026-07-06
Samsung Advisor
Hi Lrglewis, Thank you for sharing your thoughts on the available inputs for the U8000H. If an Optical port is a crucial part of your setup needs, you’ll find that connection starting with our QN70F Series and above. For future purchases, we recommend double-checking the product specs on Samsung's site to ensure the model you choose has the ports you need. You can find this by clicking on “Specs” (just beneath the Product Title), then "See All Specs" for the full list of available inputs and more: https://www.samsung.com/us/tvs/uhd-4k-tv/43-inch-crystal-uhd-4k-tv-u8000h-sku-un43u8000hfxza/ Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also chat with us online by visiting the ‘Support’ section of our website. ~ Samsung Advisor
2026-08-05
2026-06-20
Hinsdale, NH
2026-05-11
2026-08-05
Samsung Advisor
Hi Matt, We appreciate your feedback on the Samsung U8000H TV. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor
2026-07-06
Samsung Advisor
Hi bwaxx55, We appreciate your review. Please know there are multiple settings available, such as Brightness Optimization, which measures the light in your room and optimizes the brightness of the TV automatically to reduce power consumption. To enable this feature, go to Settings > All Settings > General & Privacy > Power and Energy Saving > Brightness Optimization. Next, please know you can customize what your TV does at startup by adjusting the Start Screen Options. To do this, navigate to: Settings > All Settings > Advanced Features > Start Screen Option and choose from the following: 1. Start with Smart Hub Home – Automatically launches Smart Hub when the TV is turned on. You can enable or disable this option based on your preference. 2. Autorun Samsung TV Plus – Automatically launches Samsung TV Plus when the TV is turned on. If this option is turned off, the last used source will be displayed instead. 3. Autorun Multi View Casting – If you cast YouTube content from your mobile device, the TV will automatically display the content using Multi View. 4. Autorun Multi View Mirroring – When you screen mirror your mobile device, Multi View will automatically open to show your device’s screen. 5. Autorun Last App: The last used app is automatically run when you turn on the TV. You can turn this function on or off. Press the Select button at the current menu We hope these tips are helpful. If you need any further assistance, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: You can also chat with one of our agents by clicking the ‘Support’ link on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor
2026-07-29
2026-05-01
Aurora
2026-07-19
2026-06-22
2026-08-05
Bryan, TX
2026-07-27
2026-08-07
San Diego, CA
2026-06-20
New York, NY
2026-08-07
2026-08-07
2026-07-05
Samsung Advisor
Hi Shelley, We regret to hear about your experience with the Samsung U8000H TV. Samsung stands behind the quality and performance of our products and offers a 1-year limited warranty covering manufacturer defects when purchased new from an authorized seller. You can enter your model number to review the full terms here: https://www.samsung.com/us/support/warranty/ If you haven’t already, please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun) or via LiveChat on our website under the ‘Support’ section. We’d welcome the chance to assist. ~ Samsung Advisor
2026-08-05
2026-07-27
Lansing, New York
2026-07-06
2026-04-17
Musella
2026-04-07
Pomona
2026-07-11
Wilmington
2026-07-02
Nixa
2026-05-13
Samsung Advisor
Hi, Thank you for your feedback on the U8000H TV remote and interface. Please know that Samsung’s privacy policies are designed to protect your personal information and ensure it’s handled responsibly. We always request your consent before collecting any data, and we are committed to managing that information with the utmost care and transparency in accordance with our privacy guidelines. Regarding the setup and navigation of your TV, there is a built-in guide you can access by going to Settings > Support > Tips and User Guides. Next, if the image on your screen isn’t meeting your expectations, there are several settings you can adjust to improve the overall brightness and clarity of your screen. First, try disabling certain energy-saving features that may be dimming the screen automatically. Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer. Next, adjust the Picture Mode to better match your viewing environment: Settings > All Settings > Picture > Picture Mode and choose from the following: • Dynamic – Brighter and clearer for well-lit rooms • Standard – Balanced for most environments • Movie – Ideal for watching in a dark room • Eco – Designed for energy savings • Filmmaker Mode – Preserves the creator’s original intent You can also manually adjust brightness by going to: Settings > All Settings > Picture > Expert Settings > Brightness. Use the slider to set a level that suits your preferences (0–50). We hope these tips help improve your viewing experience. If you need further assistance with setup or adjustments, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: • Live Chat • Manuals, Software, & Warranty Info ~Samsung Advisor
2026-07-10
Samsung AU
We're sorry to hear about your experience and understand how frustrating it must be to encounter the same issue again after a previous repair. We appreciate you taking the time to share your feedback. We'd like the opportunity to review your case further and see how we can assist. Please contact our Samsung Support team at https://www.samsung.com/au/support/contact so they can look into your situation in more detail.
2026-08-05
Samsung Advisor
Hi Crell056, Thanks for sharing your experience with your U8000H TV. Unusual sounds can come from different sources, so first check whether it’s from the TV speakers, an external device (like a soundbar), or the back of the TV. • For external audio, ensure cables are connected to the correct output • If using antenna or cable, check signal strength: Settings > Support > Device Care > Self Diagnosis > Broadcast Signal • Popping sounds from the back may be due to thermal expansion - this is normal and not a malfunction • Run a Sound Test to troubleshoot: Settings > Support > Device Care > Self Diagnosis > Sound Test If the issue continues, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat and additional support resources are also available through the Support link on our website. ~ Samsung Advisor
2026-05-09
Samsung AU
Thank you for your fantastic review! We’re thrilled to hear you’re enjoying the fast startup, easy-to-use interface, smooth app navigation, and sharp picture quality on your Samsung TV. It’s also wonderful to know the refresh rate is enhancing your sports and movie viewing experience. We appreciate your feedback regarding the setup process and thank you for choosing Samsung!
2026-07-05
Dallas, Texas
2026-06-20
Edmond, Oklahoma
2026-05-19
Lubbock
2026-04-23
Tampa
2026-04-20
Gainesville
2026-06-26
Minnesota
2026-08-07
2026-08-05
2026-07-12
Samsung Advisor
Hi Reviewer, We appreciate your feedback. If your TV is having trouble maintaining a wireless connection, please try the following: 1. Distance matters – Keep your TV within 50 feet of your router. Avoid placing the router behind walls, furniture, or electronic devices. 2. Minimize interference – Turn off nearby wireless devices that may disrupt the signal. 3. Power cycle both devices – Unplug the TV and router for 30 seconds, then plug them back in. 4. Run diagnostics: o Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test o Settings > Support > Device Care > Self Diagnosis > Wi-Fi 5. Update firmware: Settings > Support > Software Update > Update Now 6. Factory reset (if needed): Settings > All Settings > General & Privacy > Reset > Factory Data Reset If you continue to experience issues, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat support and additional help are available at the ‘Support’ link on our website. ~ Samsung Advisor
2026-07-05
Hope, Arkansas
2026-08-05
Tallahassee Florida
2026-05-24
2026-07-05
998 Belmont Avenue
2026-04-14
Broken Arrow
2026-08-05
2026-07-29
2026-08-06
Flippin Arkansas
2026-08-05
Pittsburgh PA
2026-08-05
2026-07-30
2026-07-20
2026-07-30
2026-08-06
Roxboro NC
2026-08-05
Samsung Advisor
Hi STEPHO915, We appreciate your feedback regarding your U8000H TV’s performance. If you're experiencing slow apps, freezing, or lag in general response time, try the following steps: 1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now 2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care 3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system. If you're still noticing performance issues after these steps, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also connect with a LiveChat agent via the ‘Support’ link on our website. ~Samsung Advisor
2026-06-06
Midland, MI
2026-08-05
Samsung Advisor
Hi Marilee99, Thank you for your feedback on the Samsung U8000H TV. If the picture appears unclear, dull, or lacks definition, there are several settings you can adjust to improve clarity and overall image quality. Go to: Settings > All Settings > Picture > Expert Settings, and review these key settings: Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity • Off: Disables motion enhancements • Auto: Automatically adjusts based on content • Custom: Lets you fine-tune: o Judder Reduction – Helps smooth out uneven motion o LED Clear Motion – Boosts sharpness in fast-moving content o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources Core Picture Settings • Brightness – Controls overall screen brightness • Contrast – Enhances the difference between bright and dark areas • Sharpness – Adjusts edge definition; closer to 20 increases detail • Color – Enhances depth and intensity of colors And don’t forget to check for the latest firmware, which may improve performance: Settings > Support > Software Update > Update Now These adjustments can make a noticeable difference in overall clarity. If you need further help tailoring the settings to your preferences or environment, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Advisor
2026-08-05
2026-08-05
El Dorado, Arkansas
2026-08-06
Ellijay Georgia
2026-08-06
2026-07-30
Ivana Samsung CS
Hello, Thank you for taking time out of your day to providing us product feedback. We will pass this to our relevant teams. For additional product feature feedback or troubleshooting support, please connect with our experts via Live Chat at https://www.samsung.com/ca/support/live-chat-support Thank you, Samsung Customer Care.
2026-07-08
2026-04-10
Marietta
2026-05-30
Samsung AU
Thank you for taking the time to provide your feedback. We're sorry to hear you've experienced ongoing difficulties accessing free-to-air streaming applications and services on your TV, despite performing troubleshooting and a factory reset with support assistance. We understand how frustrating it can be when content is not available reliably. We'd like to investigate this further and help identify the cause of the issue. Please contact our support team via https://www.samsung.com/au/support/contact so we can assist you further. We appreciate your feedback and the opportunity to improve your experience.
2026-04-22
Charlotte
2026-08-05
Samsung Advisor
Hi Dbibby, We appreciate your thoughts on the U8000H TV’s remote. While it may appear minimal at first glance, many of the buttons are designed with dual or long-press functions to help reduce clutter without sacrificing functionality. For example: • Volume rocker: Push UP/DOWN to adjust volume; press and release quickly to MUTE. • Long-press Volume button: Hold for more than 1 second to access Accessibility Shortcuts. • RETURN button: Press to go back to the previous screen or menu; when watching TV, it takes you back to the previous channel. These combined functions help create a cleaner design while keeping everything you need just a button away. If you ever need help with your remote or want to learn more shortcuts, we’re here to assist. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Advisor
2026-08-05
Samsung Advisor
Hi Unsatisfied, We're sorry to hear that the picture quality of the U8000H TV did not meet your expectations. Please know that there are many settings available that you can adjust depending on the content you are watching and that we would have been happy to assist you in adjusting these settings. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. We hope to regain you as a customer in the future. ~ Samsung Advisor
2026-06-13
Indiana, Indianapolis
2026-06-20
Biloxi, MS
2026-07-27
New Jersey
2026-04-14
Lubbock
2026-07-29
Ivana Samsung CS
Hello, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport and choosing ‘Email General Support’ and providing the Subject Line: Samsung Review Case –Vision AI Smart TV. Thank you, Samsung Customer Care
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Solutions & Tips
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Image simulated for illustration purposes. Any changes in appearance and design specifications that do not affect product performance may occur without prior notice. UI, content and services may vary by region and are subject to change without notice.
This page may include images or videos created using AI. -
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For illustrative purposes only.
Feature available in certain regions and models.
Availability, supported features and user interface may vary by country, region, model and viewing conditions.
Voice commands recognize English, French, Spanish, Portuguese, German, Italian and Korean, but not all accents, dialects and expressions are recognized.
This feature provides AI-created content, with accuracy not guaranteed — please check results.
Requires certain Bluetooth remote (sold separately on some models).
In-box remote for some models does not support voice recognition. Requires either a Mobile Quick Remote or separately purchased Bluetooth remote.
Feature accessible via the AI button, or the Home button (long press) on remote control without an AI button. Go to feature - 2. Viewing experience may vary according to type of content and format. Upscaling may not apply to PC connection and Game Mode. Go to feature
- 3. Viewing experience may vary according to types of content and format. Upscaling may not apply to PC connection and Game Mode. Go to feature
- 4. Image quality may vary depending on the quality of the original content. Go to feature
- 5. Experience may vary depending on the content. Go to feature
- 6. Check for Q-Symphony compatibility on soundbar product specifications. Soundbar sold separately. The location and number of speakers may vary depending on the model. Go to feature
- 7. Content and services may vary by region and are subject to change without notice. Agreement to Smart Hub Terms and Conditions and Privacy Policy is required before use. Some content and services require registration and subscription. Requires Samsung account. Tizen OS upgrades will be supported for up to 7 years starting from 2026, for products released in the year 2026. Please note that the upgrade does not cover hardware-related performance, features or durability. Go to feature
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Content and services may vary by region and are subject to change without notice.
Agreement to Smart Hub Terms and Conditions and Privacy Policy is required before use.
Some content and services require registration and subscription. Requires Samsung account.
Tizen OS upgrades will be supported for up to 7 years starting from 2026, for products released in the year 2026.
Please note that the upgrade does not cover hardware-related performance, features or durability. Go to feature -
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Available for free on select Samsung devices. Internet required to stream.
Channels may vary by country and are subject to change without notice.
Supported Samsung devices may vary by country.
Requires Samsung account.
UI is subject to change without prior notice.
Ads may appear on Samsung TV Plus.
Available for free on Samsung Smart TVs since 2016. Go to feature -
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Requires user login to Google Photos on the device.
Options to hide memories and enhance content filtering are provided.
Feature availability may vary by region and model. Go to feature - 11. Samsung Knox Security applies to Samsung TVs powered by Tizen®, launched since 2015. Latest software update is required. Go to feature
- 12. 2K 120Hz only available in 55"↑ and Game Mode must be enabled. Performance may vary. Go to feature
- 13. Images simulated for illustration purposes. Available technology, functions and features may vary by country, service provider, network environment or product, and are subject to change without notice. Requires a Wi-Fi, Bluetooth or other wireless network connection and login to Samsung account. Connected devices are sold separately. UI is subject to change without prior notice. Go to feature
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Energy saving rate may vary by region, model, screen size, viewing conditions, usage environment, and content type.
Products shipped in Eco Mode have some AI Energy Mode functions enabled by default, so energy saving level by turning on AI Energy Mode may appear lower than actual.
In environments exceeding 120 lux, some of the AI energy-saving features may not operate, reducing energy saving rate.
AI Energy Mode does not work with viewing priority modes like Game Mode and AI Mode.
AI Energy Mode is based on internal test results verified by 3rd party (TÜ V Rheinland). Go to feature - 15. Designated microphone models provided by Samsung’s authorized partner are supported only and sold separately. With a single USB port on the TV, a maximum of 2 microphones are supported, and this functionality is limited to 2 USB ports in total. Requires SmartThings app to be installed on mobile, connected via the same Wi-Fi network as the TV set. Mobile mic is optimised only for Galaxy A with Android OS 16 or above and S series, foldable launched from 2023 and later models and iPhone 13 & above. Go to feature
- 16. Feature does not apply to certain models in Brazil and India. To determine whether the feature is applied, check for the rear design pattern on the product. Go to feature
* Key feature may different from Key Spec.
* App availability may vary by region and is subject to change at any time without notice.
Samsung New Zealand reserves the right to amend, suspend, or withdraw the offer and these T&Cs at any time without prior notice.
* Flexible interest-free options with simple monthly repayments.
**NOW Rewards Visa: 6 months (min spend $200), 9 months (min spend $200), 12 months (min spend $249), 24 months (min spend $449), interest free is available on NOW Rewards Visa. NOW Rewards Visa terms and conditions, credit criteria, rates and fees (including a one-off $55 establishment fee and a $34 account fee charged 6-monthly) apply. Purchase interest rate of 26.65% p.a. applies to the outstanding balance after interest free term ends. Cash advance interest rate of 29.40% p.a. applies. Rates and fees are subject to change. NOW Dollars can be redeemed at certain Participating Retailers only. NOW Dollars cannot be earned or redeemed on long-term interest free purchases. Offer only available at samsung.com/nz. Click here for more information.
**Q Card: 12/24/36/48/60 Months Interest Free - Available on Long Term Finance (LTF) for online only. Min Spend $200/$600/$800/1000/1200 respectively. 48 and 60 months terms only valid until 30th Sep, 2026. Lending criteria, $50 annual Account Fee, fees, T&Cs apply. $55 Establishment Fee applies to your first LTF transaction, $35 Advance Fee applies to subsequent LTF transactions. Min payments of 3 % of the monthly closing balance or $10 (whichever is greater) are required throughout interest free period. Paying only the minimum monthly payments will not fully repay the loan before the end of the interest free period. Standard Interest Rate of 28.95 % p.a. applies to outstanding balance at the end of LTF Interest Free Period. Other interest rates and fees may apply, please visit www.qcard.co.nz for further details. Rates and fees subject to change. Columbus Financial Services Limited and Consumer Finance Limited reserve the right to amend, suspend or terminate the offer and these T&Cs at any time without notice.
**Afterpay: Afterpay late fees, eligibility criteria and terms & conditions apply. Purchase up to a maximum cart value of $3000 NZD. Visit www.afterpay.com/en-NZ/terms-of-service for full terms.