55" Crystal UHD U8000H 4K Samsung Vision AI Smart TV (2026)

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55" Crystal UHD U8000H 4K Samsung Vision AI Smart TV (2026)
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Highlights

Samsung TV playing football scene. Around it, examples of what Vision AI Companion can do including icons for Copilot by Microsoft, Generative Wallpaper, Perplexity and AI Mode, user questions, and suggestions for Related Content and Top 10 Player Highlights.

Samsung Vision AI Companion

Ask anything and get instant answers​

A Samsung Crystal Processor 4K chip is laid out on a TV's main board with glowing power lines.

Crystal Processor 4K

Clarity guaranteed with intelligent 4K picture enhancement​

Black blank

Dynamic Sound Pack

Tailored sound, so you hear every detail​

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Endless Entertainment with Tizen OS​

Everything you love to watch and play

20 Years Global No. 1 TV

20 Years Global No. 1 TV

Source: Omdia, February 2026. Global television market share by manufacturer, based on annual sales by volume and revenue. According to Omdia data, Samsung has been the world’s leading TV brand for 20 consecutive years. For general information only; not an endorsement, certification or recommendation by Omdia.

Features

Entertainment Elevated​

A Samsung TV stands in a clean, minimalist space, playing flowing blue and green abstract visuals. Samsung Vision AI logo. A Samsung TV stands in a clean, minimalist space, playing flowing blue and green abstract visuals. Samsung Vision AI logo.

Key features at a glance

Ask your TV anything and get instant answers​

Samsung Vision AI Companion

Need outfit ideas? Looking for dinner nearby? Discovering your next favourite show? Vision AI Companion helps with questions big and small using multiple AI agents, giving you instant answers with videos and images that match your search. It’s a more visual, personalised way to discover, right from your TV. 1

Samsung Vision AI Companion Samsung Vision AI Companion
Samsung Vision AI Companion Samsung Vision AI Companion

Picture Quality

Greater clarity guaranteed​

Crystal Processor 4K

Experience enhanced 4K picture and crystal-clear sound with our Crystal Processor. Enjoy your favourite movies, shows and sports with quality visuals and sound.​2

A Samsung Crystal Processor 4K chip is laid out on a TV's main board with glowing power lines. A Samsung Crystal Processor 4K chip is laid out on a TV's main board with glowing power lines.
A Samsung Crystal Processor 4K chip is laid out on a TV's main board with glowing power lines. A Samsung Crystal Processor 4K chip is laid out on a TV's main board with glowing power lines.

Follow every pass. Catch every goal.​

Football Mode

Bring every moment to life with picture and audio settings optimised specifically for football. From the roar of the crowd to every pass, tackle and goal, enjoy vivid colour, clear detail and stadium‑like sound.

More about
Picture Quality

Sound

One immersive sound experience

Dynamic Sound Pack

One UI Tizen

Tailored recommendations from your favourite apps​

Smart TV powered by Tizen OS​

Spend less time searching and more time watching. With Netflix, Disney+, YouTube, Xbox and more, get personalised recommendations and instant access to the latest shows and movies on the best streaming apps. Plus access to 1,000s of extra TV Shows and Movies on Samsung TV Plus - all for free.​4

Enjoy 7 years of new TV experiences5

TV you know and love. Just watch.

Samsung TV Plus

Watch channels, live events, and on-demand movies and series. No subscriptions, logins or fees. The best part? You already have it. It’s TV with you in mind.6

Keeping your private information private​

Samsung Knox Security

With today's TVs holding your passwords and private payment information, Samsung Knox Security keeps your data protected with multi-layered security, constant system monitoring and updates and the automatic blocking of harmful attacks. Stay secured, stay entertained.​7

Gaming Experience

Jump into games instantly. No console required.​

Gaming Hub

Samsung Gaming Hub brings Xbox, Amazon Luna, GeForce NOW, Blacknut and more together in one seamless destination. Play instantly with no downloads, no storage limits and no console required, just switch on your TV and jump into world class gaming.​8

Stay one step ahead​

Motion Xcelerator

Experience clear picture and smooth performance with Motion Xcelerator. Samsung’s clear motion rate algorithms predict and automatically compensate frames, so your picture adapts as fast as your game.​

SmartThings

One place. All your smart devices.​

SmartThings

Connect and control all your smart devices from your TV and phone. Program your smart heating, set your smart washer, get alerts when your food is ready, monitor your video doorbell! Make life easier for all your smart device routines with the simplicity of the SmartThings app.​9

A modern living room with a wall-mounted Samsung TV displaying the SmartThings dashboard, showing connected devices across different rooms. Icons around the space represent lights, air conditioning, blinds, appliances and a robot vacuum, all controlled from a single screen. The view zooms into the TV to reveal the SmartThings interface in detail. The stand-light icon is selected, and when its power button is activated, the floor lamp in the living room turns on. The interface then transitions to the blinds icon, and when its power button is activated, the living room curtains open. The view zooms back out to the full living room, now showing all connected devices active and working together. SmartThings logo, matter logo. A modern living room with a wall-mounted Samsung TV displaying the SmartThings dashboard, showing connected devices across different rooms. Icons around the space represent lights, air conditioning, blinds, appliances and a robot vacuum, all controlled from a single screen. The view zooms into the TV to reveal the SmartThings interface in detail. The stand-light icon is selected, and when its power button is activated, the floor lamp in the living room turns on. The interface then transitions to the blinds icon, and when its power button is activated, the living room curtains open. The view zooms back out to the full living room, now showing all connected devices active and working together. SmartThings logo, matter logo.
A modern living room with a wall-mounted Samsung TV displaying the SmartThings dashboard, showing connected devices across different rooms. Icons around the space represent lights, air conditioning, blinds, appliances and a robot vacuum, all controlled from a single screen. The view zooms into the TV to reveal the SmartThings interface in detail. The stand-light icon is selected, and when its power button is activated, the floor lamp in the living room turns on. The interface then transitions to the blinds icon, and when its power button is activated, the living room curtains open. The view zooms back out to the full living room, now showing all connected devices active and working together. SmartThings logo, matter logo. A modern living room with a wall-mounted Samsung TV displaying the SmartThings dashboard, showing connected devices across different rooms. Icons around the space represent lights, air conditioning, blinds, appliances and a robot vacuum, all controlled from a single screen. The view zooms into the TV to reveal the SmartThings interface in detail. The stand-light icon is selected, and when its power button is activated, the floor lamp in the living room turns on. The interface then transitions to the blinds icon, and when its power button is activated, the living room curtains open. The view zooms back out to the full living room, now showing all connected devices active and working together. SmartThings logo, matter logo.

Design

Slim in style, tidy in set-up​

MetalStream Design

Our MetalStream Design takes inspiration from aircraft engineering, using a single sheet of metal to create a slim, seamless and modern aesthetic. With a smooth back and clutter-free cabling, it looks great from all angles.​

Specifications

  • Resolution

    3840 x 2160

  • HDMI

    3

  • USB

    1 x USB-A

  • LED

  • Screen Size

    55"

  • Refresh Rate

    50 Hz

  • Resolution

    3840 x 2160

  • DLG

    120 Hz

  • Processor

    Crystal Processor 4K

  • HDR (High Dynamic Range)

    HDR

  • HDR 10+

    Support

  • Contrast

    Mega Contrast

  • Micro Dimming

    UHD Dimming

  • Contrast Enhancer

    Contrast Enhancer

  • Motion Technology

    Motion Xcelerator

  • Upscaling

    4K Upscaling

  • Color Booster

    Color Booster

  • Filmmaker Mode (FMM)

    Yes

  • Object Tracking Sound

    OTS Lite

  • Samsung Q-Symphony

    Yes

  • Audio Pre-selection Descriptor

    Yes

  • Sound Output (RMS)

    20 W

  • Speaker Type

    2ch

  • Adaptive Sound

    Adaptive Sound

  • Operating System (OS)

    Tizen™ Smart TV

  • Bixby

    Yes (Voice Ready)

  • Works with AI Speaker

    Alexa (GB, DE, FR, IT, ES, AT, IE), Google Assistant (GB, FR, DE, IT, ES, CH, AT, NL, SE, NO, DK, FI, PT, IE, BE, LU)

  • Samsung TV Plus

    Yes (GB, FR, DE, IT, ES, CH, AT, NL, SE, NO, DK, FI, PT, IE, BE, LU)

  • Web Browser

    Yes

  • SmartThings Hub / Matter Hub / IoT-Sensor Functionality / Quick Remote

    Quick Remote Only

  • Samsung Health

    Yes (GB,IE Only)

  • Universal Browse & Play

    Yes (GB, FR, DE, IT, ES)

  • Multi Device Experience

    Mobile to TV, Sound Mirroring, Wireless TV On

  • Apple AirPlay

    Yes (w/o Aland Islands, Faroe Islands, Netherlands Antilles, San Marino)

  • Vision AI Companion

    Yes (DE, IT, FR, ES, SE, DK, NO, FI, IS, NL, BE, LU, PL, RO, BG, CH, AT, GB)

  • Karaoke Mic

    Yes

  • Google Cast

    Yes (w/o Aland Islands, Faroe Islands, Netherlands Antilles, San Marino)

  • Soccer Mode

    Soccer / Football Mode

  • Auto Game Mode (ALLM)

    Yes

  • VRR

    Yes

  • HGiG

    Yes

  • Gaming Hub

    Yes (KR, US, CA, BR, GB, FR, DE, IT, ES, MX, AU)

  • Digital Broadcasting

    DVB-T2C

  • Analog Tuner

    Yes

  • CI (Common Interface)

    CI + (1.4) / CI+ (1.4 ECP) (IT Only)

  • Data Broadcasting

    HbbTV 2.0.4 (IT,GB,DE,CZ,SK,ES,PL,AT,FR,FI,EE,GR,SI,HR,BE,NL,LU,HU,CH,PT,DK,ME)

  • TV Key Support

    Yes

  • Wi-Fi

    Yes (Wi-Fi 5)

  • Bluetooth

    Yes (5.3)

  • HDMI

    3

  • HDMI (High Frame Rate)

    4K 60 Hz (for HDMI 1/2/3)

  • HDMI Audio Return Channel

    eARC

  • Anynet+ (HDMI-CEC)

    Yes

  • USB

    1 x USB-A

  • Ethernet (LAN)

    1

  • RF In (Terrestrial / Cable input)

    1 / 1(Common Use for Terrestrial) / 0

  • CI Slot

    1

  • Design

    Metal Stream

  • Bezel Type

    3 Bezel-less

  • Front Colour

    Black

  • Stand Type

    Basic Feet

  • Stand Colour

    Titan Gray

  • Embeded POP

    Yes

  • EPG

    Yes

  • IP Control

    Yes

  • OSD Language

    27 European Languages + Russian (only when connecting to Network in EE,LV,LT)

  • Accessibillity - Voice Guide

    Czech (Czech Republic),Danish (Denmark),Dutch (Netherlands),English (UK),Finnish (Finland),French (France),German (Germany),Greek (Greece),Hungarian (Hungary),Italian (Italy),Korean (Korea),Norwegian (Norway),Polish (Poland),Portuguese (Portugal),Romanian (Romania),Russian (Russia),Slovak (Slovakia),Spanish (Spain),Swedish (Sweden)

  • Audio Description

    Yes

  • High Contrast

    Yes

  • Zoom Menu and Text

    Yes

  • SeeColors

    Yes

  • Colors Inversion

    Yes

  • Grayscale

    Yes

  • Auto Picture Off

    Yes

  • Closed Caption (Subtitle)

    Yes

  • Multi-output Audio

    Yes

  • Sign Language Zoom

    Yes

  • Slow Button Repeat

    Yes

  • Accessibility Remote

    Yes

  • Learn TV Remote

    Yes

  • Learn Menu Screen

    Yes

  • Accessibility Shortcuts Edit

    Yes

  • Power Supply

    AC220-240 V~ 50/60 Hz

  • Power Consumption (Max)

    125 W

  • Power Consumption (Stand-by)

    0,50 W

  • Eco Sensor

    Yes

  • Power Consumption (Typical)

    77,0 W

  • Yearly Power Consumption (EU standard)

    107 kWh

  • Auto Power Off

    Yes

  • Energy Efficiency Class

    F

  • Package Size (WxHxD)

    1354 x 810 x 127 mm

  • Set Size with Stand (WxHxD)

    1224.6 x 760 x 199 mm

  • Set Size without Stand (WxHxD)

    1224.6 x 707.8 x 76.6 mm

  • Stand (Basic) (WxD)

    812.6 x 199 mm

  • VESA Spec

    200 x 200 mm

  • Package Weight

    14,5 kg

  • Set Weight with Stand

    10,2 kg

  • Set Weight without Stand

    9,9 kg

  • Full Motion Slim Wall Mount Support (Y22)

    Yes

  • User Manual

    Yes

  • Power Cable

    Yes

  • Security Update Period (At least 5 years from launch of product)

    31 December 2031

Reviews

55" Crystal UHD U8000H 4K Samsung Vision AI Smart TV (2026)

4.5

Recommended by 89% of customers.

Write a review

The Overall Rating and the average star scores are made up of incentivised and non-incentivised reviews; as well as in store product demonstrations.

5.0 72%
4.0 16%
3.0 6%
2.0 3%
1.0 3%
Features 4.6
Performance 4.6
Design 4.6
Value 4.7
AI Soccer Mode 3.8
AI Sound 3.5
AI Upscaling 3.8
Vison AI Companion 3.8
AI review summary
  • Customers praise exceptional picture quality, vibrant colors, and impressive contrast across all content types
  • Many commend the intuitive smart interface, fast app loading, and seamless navigation between services
  • Reviewers highlight sharp detail clarity and effective upscaling of lower-resolution content
  • Some find the remote control confusing, too small, and lacking backlighting features
  • A few mention built-in speakers are underwhelming and suggest adding a soundbar
AI-generated from customer ratings & reviews, and may include incentivized reviews.

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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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50 Reviews

neillxqs
3 (9,999)

2026-09-18

Southampton UK

size : 50
3 (9,999)
Just replaced my 20 year old Samsung tv, perfect working order but would not use channel 4 catch up, though bbc iplayer was ok. Now I find my new tv won't allow bbc iplayer Incredible they can market a tv here that can't deal with bbc. Very disappointing, wish I'd bought another brand
Response from Samsung:
2026-09-18

Samsung

Thank you for taking time to review your new Samsung Crystal UHD 4K Vision AI Smart TV, Neil! Firstly, we would like to say a big thank you for always choosing Samsung, however, we are sad to see your experience has been let down by the absence of the BBC iPlayer app. We were aware of this and have been working hard with the BBC to get this implemented onto our 2026 TVs, and we are pleased to inform the BBC have provided technical approval for their services, BBC iPlayer & BBC Sounds to be released to the 2026 Samsung TV Smart Hub. These applications are now undergoing an implementation process aiming for general release mid-September. Your feedback is always appreciated as this helps us improve our services in the future! ^LB at Samsung Support

Alex26
4 (9,999)

2026-09-14

size : 55
4 (9,999)
Great quality tv for the price.Very good picture, with great sound.Smart looking tv, with good features and a range of Apps built in.Easy to set up and connect to my Sky box.Would recommend

Design

4 (9,999)
Ann oyed
4 (9,999)

2026-09-14

size : 55
4 (9,999)
I was unaware that this Samsung modal did not have the BBC iPlayer on it, only to find out after trying to find and download the app ….. there is a dispute between them, so not available 😡😡 Surely the should be mentioned.

Design

5 (9,999)
D21
4 (9,999)

2026-09-12

size : 55
4 (9,999)
Very good tv with great picture quality for price

Design

5 (9,999)
Barny
3 (9,999)

2026-09-10

size : 55
3 (9,999)
It’s the 3rd Samsung I have bought but although this tv is alright,it doesn’t have the bbc app and you cannot get it apparently until Samsung sort it out with the BBC.i have tried every way and still not got it. If I had known that I wouldn’t not have bought it and when I asked if I could get a refund I was told I had bought the tv and not the bbc app.disgraceful and not what I expect from Samsung.

Design

1 (9,999)
Nil
2 (9,999)

2026-09-09

size : 55
2 (9,999)
This television does not support BBC IPLAYER. This seems an incredible omission from the Samsung company offering these to clients in the U.K.

Design

4 (9,999)
Dave72
5 (9,999)

2026-09-08

size : 55
5 (9,999)
Product and service are excellent

Design

5 (9,999)
Daz74
5 (9,999)

2026-09-08

size : 55
5 (9,999)
Wasn’t what I originally ordered but due to circumstances had to buy this TV instead glad I did. Good quality product.

Design

5 (9,999)
Ritchie
5 (9,999)

2026-09-07

size : 55
5 (9,999)
Great TV for the money. Ticks all the boxes, simple set up from out of the box.

Design

5 (9,999)
ARJG
1 (9,999)

2026-09-06

size : 55
1 (9,999)
Listing says the TV is fully Freeview which is untrue! You can not get BBC as the TV Model does not support this app. Apparently you can get an upgrade on the software, but this is not explained how and where. It’s a shame as we have had a Samsum TV for well over 20 years.

Design

3 (9,999)
Cal
5 (9,999)

2026-09-02

size : 55
5 (9,999)
Superb quality as expected from Samsung

Design

5 (9,999)
Number6
3 (9,999)

2026-08-28

Wolverhampton West Midlands.

size : 50
3 (9,999)
The Upside of the TV is of a great design, very light and the Brightness and Contrast of the Screen is Paramount. It also has Uniformity,Upscaling and Responsiveness. The Downside of the TV is that it doesn’t Support discovery+ and also BBC iPlayer the only way you can get these at Present is through an external source such as a Amazon Firestick which was a bit disappointing as it stated on the Site we went on to Buy the TV that it did. Apart from that ENJOY the remaining Benefits of the TV.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Soccer Mode

5 (9,999)

AI Sound

5 (9,999)

AI Upscaling

5 (9,999)

Vison AI Companion

5 (9,999)
Response from Samsung:
2026-08-28

Samsung

We’re pleased to hear that you’re enjoying your new 50" U8000H’s sleek, lightweight design, as well as its brightness, contrast, upscaling and responsive performance. The advanced 4K Upscaling technology helps deliver sharper, more detailed images, while PurColour, Mega Contrast and HDR10+ enhance colour and contrast for a more vibrant and immersive picture. It’s great to hear that you’re noticing the difference. We appreciate your comments regarding app availability, particularly BBC iPlayer and discovery+. We understand how important access to your preferred streaming services is when choosing a Smart TV. We’ll take your feedback on board as we continue working to introduce and support more apps and services as soon as possible, including BBC iPlayer. It’s great to hear that, despite this, you’re enjoying the many benefits of your new TV. Our teams remain available to assist you and help ensure you get the most from it. You can find our full contact details and opening times on our Contact Us page here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support

Cathsp
5 (9,999)

2026-08-26

size : 55
5 (9,999)
I bought this last week. The biggest thing I will say is that it fitted snugly into my previous bracket for my 49 inch TV. contrast brightness is good. It was easy to tune in and use. Apps are clearly identified and to access. Highly Recommended

Design

5 (9,999)
Viewer1
4 (9,999)

2026-08-26

size : 55
4 (9,999)
Very happy with brightness of pictures and like responsiveness. DO NOT like that we cannot receive bbc iplayer, this is a channel we used a lot. Are you able to install this? Would consider changing the television for a different make if you are not installing it. Do you have a time when you think it might be installed or is the answer never?

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2026-08-27

Samsung

It is great to see you are loving the display and performance of your Samsung Crystal 4K Vision AI Smart TV, however, we would like to apologise for the BBC iPlayer application not being available on your brand new 2026 Samsung Smart TV. Rest assured we are working hard with the BBC to bring their application to the 2026 Samsung Smart TV platform and we will release it just as soon as we can. ^LB at Samsung Support

Bazandjan
3 (9,999)

2026-08-11

Newcastle

size : 55
3 (9,999)
Rather disappointed with our new TV as it doesn’t have BBC I Player available as standard . I wish this had been pointed out somewhere before I bought it as I probably would have gone for a different make if I had known . Not gods enough Samsung

Features

3 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Response from Samsung:
2026-08-13

Samsung

We would like to apologise for the BBC iPlayer application not being available on your brand new 2026 Samsung Smart TV. Rest assured we are working hard with the BBC to bring their application to the 2026 Samsung Smart TV platform and we will release it just as soon as we can. ^LB at Samsung Support

noel 2
2 (9,999)

2026-08-06

size : 55
2 (9,999)
difficult to set up and dose not have BBCi player on wifi

Design

3 (9,999)
SAC83
2 (9,999)

2026-07-27

size : 55
2 (9,999)
Sad that I cant actually watch TV on my TV and complete waste of money. I cannot watch live TV on my TV - no access to BBC channels or iplayer. Will Samsung be doing anything to resolve this? I have tried to share my screen via my phone to access some apps/ channels but the TV just crashes and switches off.

Features

2 (9,999)

Performance

2 (9,999)

Design

2 (9,999)

Value

2 (9,999)

AI Soccer Mode

2 (9,999)

AI Sound

2 (9,999)

AI Upscaling

2 (9,999)

Vison AI Companion

2 (9,999)
Response from Samsung:
2026-07-28

Samsung

We would like to apologise for the BBC iPlayer application not being available on your brand new 2026 U8000H TV. Rest assured we are working hard with The BBC to bring their application to the 2026 Samsung Smart TV platform, and we will release it as soon as we can. This shouldn't have an impact on the channels available to you, so we would like to take a further look into this. In the event that it isn't possible for our colleagues to connect to your TV, they can still provide you with guided support. Please reach back out to our Support Teams, whose contact details and operating hours can be found here: https://www.samsung.com/uk/support/contact/ You have a fantastic TV, and we're here to ensure you can thoroughly enjoy it. ^SK at Samsung Support

Finlaythedog
5 (9,999)

2026-07-26

size : 55
5 (9,999)
Fine for the price no issues at all.

Design

5 (9,999)
EJWS64
1 (9,999)

2026-07-25

size : 65
1 (9,999)
Loved the picture. But sadly no more. It has burnt out, and i am not pleased at all. I have had my 55 inch model just over 2 years. Not good enough ,frankly i will never buy a Samsung Tv ever again. Seems there is a massive issue re the setting for the picture WHICH Samsung don't warn you about. I actually thought my Tv was a Infra Red Heater as everytime i walked by it it was very warm . Then just under a week there was a burning plastic smell coming from the Tv. Could not find origionally where it was coming from. But then the Tv just started flickering and died. Looked online to see what could be the cause. Apparently Vivid or Dynamic setting causes more heat. So be warned. I never contacted Samsung , as no doubt they will just put the blame on myself.

Features

3 (9,999)

Performance

1 (9,999)

Design

2 (9,999)

Value

2 (9,999)
Response from Samsung:
2026-07-28

Samsung

We're sorry to hear that you've experienced an issue with the display of your Crystal UHD U8000H TV. This isn't what we'd expect to hear, and we'd like to reassure you that we're on hand to help. Please reach out to our friendly Support Teams using the contact details and opening times on the following link: https://www.samsung.com/uk/support/contact/ We look forward to hearing from you and to getting your TV back to its very best. ^EW at Samsung Support

Phil
5 (9,999)

2026-07-08

size : 55
5 (9,999)
Works good nice quality picture looks good on the wall instantly turn on and off

Design

5 (9,999)
Deb67
2 (9,999)

2026-07-04

size : 55
2 (9,999)
I bought this based on the fact that the description stated it had all the usual channels installed. This is a lie, BBC is not included despite specifically saying it is.

Design

5 (9,999)
HD fiasco
3 (9,999)

2026-06-19

size : 55
3 (9,999)
No. my problem is the HD set

Design

3 (9,999)
Mliddell06
3 (9,999)

2026-06-18

size : 65
3 (9,999)
This television doesn’t work properly with my fire stick no sound comes from the television when I try using the fire stick.

Features

4 (9,999)

Performance

3 (9,999)

Design

4 (9,999)

Value

3 (9,999)

AI Soccer Mode

3 (9,999)

AI Sound

2 (9,999)

AI Upscaling

3 (9,999)

Vison AI Companion

3 (9,999)
Response from Samsung:
2026-06-18

Samsung

We're sorry to hear that you're experiencing an issue with sound when using your Fire TV Stick with your Crystal UHD U8000H Smart TV. We'd love to help. If the TV audio works well without the Fire TV Stick, this usually points toward an issue with the Fire TV Stick, its connection or its settings. You can manage the sound settings on your Fire TV Stick by going to its Home menu and selecting Settings > Display & Sounds > Audio/Video Diagnostics. Check for any previous Bluetooth connections to your Fire TV Stick by going to Settings > Controllers & Bluetooth Devices > Other Bluetooth Devices. If any headphones or speakers are connected, disconnect or unpair them, as these can cause interference and blockages. We also recommend performing a reboot of both devices by unplugging each from the wall socket and waiting for 60 seconds - this will clear any software glitches and force a brand new connection. We hope this information is helpful. If the issue remains, please don't hesitate to reach out to our friendly Support Teams who are on hand to provide further assistance. You can find our contact details and opening times here: https://www.samsung.com/uk/support/contact/ Thank you for sharing your review. ^EW at Samsung Support

bph
1 (9,999)

2026-06-15

size : 55
1 (9,999)
Very poor - TV is incompatible with BBC iplayer and so you cannot watch mainstream broadcast TV programmes without inconvenient workarounds. This is apparently true for all Samsung 2026 models because the software is incompatible with the BBC app. I am furious that it is legal to sell a device that is so far from being fit for purpose. Only buy if you are planning to not watch TV at all, I am sure it's fine if you only watch DVDs or other non-broadcast media. You can get BBC programmes through the "browser" app by going to the BBC website but it then crashes every 5 minutes due to memory overload. Or you can get an inconvenient separate settop box or plugin so that you can't control it from the same remote. Have contacted Samsung who admit they have no idea when their products will become fit for purpose again. Picture quality on gaming is good.

Design

1 (9,999)
Gary
4 (9,999)

2026-09-23

size : 55
4 (9,999)
should ofput a voice control mic button on the remote , try to set up tiezen in voice control very difficult and confusing so I quit and use remote anyway. Otherwise everything seems satisfactory.

Features

3 (9,999)

Performance

4 (9,999)

Design

3 (9,999)

Value

4 (9,999)

AI Functionality

1 (9,999)
Sarge
3 (9,999)

2026-09-23

size : 55
3 (9,999)
Hard to navigate thru system, constantly having to re-register apps. Remote way to small and hard to read. yet good color, clear picture, sound clear and crisp.
Response from Samsung:
2026-09-23

Samsung Advisor

Hi Sarge, We appreciate you sharing your user experience. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000H TV model to view or download the available guides. The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides If you need additional help, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website. ~ Samsung Advisor

DGNHR
5 (9,999)

2026-09-23

size : 55
5 (9,999)
I'm enjoying the view. It's a real upgrade from our previous living room set. The only downside I've experienced so far is a lack of digital optical cable input. After trying several different ways to connect my external speaker (I found the USB jack on the speaker was inoperable), I gave up and had to buy a Bose TV Speaker.
David
5 (9,999)

2026-09-21

Fort Mojave, Arizona

size : 55
5 (9,999)
I bought it just to watch football. I’ve got YouTube. I have an entertainment system in my room. I’ve got four TVs and the one that finished them off was my 43 inch Samsung. Love it. Great picture good sound. It’s everything. I was hoping it would be and more.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Luvtowatch
4 (9,999)

2026-09-21

size : 55
4 (9,999)
remote control too hard to operate too small need better speakers needs to come with different size screws for different TV brackets

Features

3 (9,999)

Performance

4 (9,999)

Design

3 (9,999)

Value

3 (9,999)

AI Functionality

2 (9,999)
Tommy
1 (9,999)

2026-09-21

Clio, Michigan

size : 55
1 (9,999)
Doesn't turn on. Blank screen . Blank blank blank blank blank. It will serve as a boat anchor very well.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

AI Functionality

1 (9,999)
Response from Samsung:
2026-09-21

Samsung Advisor

Hi Tommy, Thank you for sharing your experience with your U8000H TV. If your screen goes black or you're intermittently losing picture and no external device is connected, please try the following: 1. Check for signs of power. Press the Home button on your remote - if the menu appears, the TV is powered on and the issue may be with the signal or source. 2. Confirm the red standby light is functioning. When off, the standby light should be on. When the TV is in use, the light should turn off. If the standby light is off at all times, your TV may not be receiving power. 3. Run a Picture Test to rule out hardware issues: Home > left directional key > Settings > Support > Device Care > Self Diagnosis > Picture Test 4. Update your TV's firmware if the screen stays on long enough: Settings > Support > Software Update > Update Now 5. Factory Reset if the issue persists: Settings > General & Privacy > Reset > Enter PIN (default: 0000) If the screen remains black and you’re unable to access any menu, the TV may require service. Please give us a call at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit the ‘Support’ section on our website to chat live with an agent. ~ Samsung Advisor

NachoTv
5 (9,999)

2026-09-21

Prescott Arizona

size : 55
5 (9,999)
It works more than I expected. Tons of free movies, tv shows, documentaries. Need I say more. Oha and the football games live! Excellent.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Pierre Review
5 (9,999)

2026-09-21

Raleigh

size : 55
5 (9,999)
This is a Great TV - Love it. Great value and high quality!!! I would recommend to anyone looking for a great picture

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Headhunter
3 (9,999)

2026-09-21

Ozark al 36360

size : 55
3 (9,999)
Got it looks great hook it up and the HDMI port 1 does not work. HDMI 2. HAVE TO MOVE CABLE AROUND AND. It might work. Can't return it. Dur E to back surgery.

Features

3 (9,999)

Performance

3 (9,999)

Design

4 (9,999)

Value

3 (9,999)

AI Functionality

2 (9,999)
Response from Samsung:
2026-09-21

Samsung Advisor

Hi Headhunter, Thank you for your feedback. If your HDMI ports are not working properly, please try the following: 1. Check Source & Connections • Confirm the source: Use the remote to make sure the TV is set to the correct input. Go to: Home > Left directional key > Connected Devices > Sources • Verify connections: Ensure all external devices (like a cable box or Blu-ray player) are powered on and securely connected via HDMI. Try switching to a different HDMI port or using another cable to rule out a faulty connection. For best results, we recommend using a High Speed HDMI cable with Ethernet (HEAC) – this helps support 4K video and audio from most modern external devices. • Power cycle the TV: Unplug it from the wall for at least 60 seconds, then plug it back in. 2. Update Your TV Software: Make sure your TV is running the latest firmware: Home > Left directional key > Settings > Support > Software Update 3. Signal & Broadcast Checks (Especially important if you're using a cable box or antenna) • Check signal strength: Home > Left directional key > Settings > Support > Device Care > Self Diagnosis > Broadcast Signal • Run Auto Program: Home > Left directional key > Settings > All Settings > General & Privacy > Broadcasting > Auto Program 4. Advanced Troubleshooting • HDMI Test: Home > Left directional key > Settings > Support > Device Care > Self Diagnosis > HDMI Test • Try a different device: Connect another external device to the same HDMI port to see if the issue persists. • Check the power source: Make sure the TV is plugged into a working outlet. If using a surge protector, try plugging directly into the wall. • Factory reset (if needed): As a last resort, reset the TV to default settings. (Note: this will erase your preferences.) If you’ve tried all the above and still see “No Signal,” please reach out to Samsung Support further assistance at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor

frank
5 (9,999)

2026-09-21

size : 55
5 (9,999)
In addition to the great picture, this TV has a great built in speaker that produces really good sound. No need for a sound bar or any other speaker supplement.
disappointed
3 (9,999)

2026-09-21

size : 55
3 (9,999)
There are no controls on the TV that are available on others. Don't like that all control is dependent on the remote control. I wouldn't have purchased it if I knew that in advance,
Response from Samsung:
2026-09-21

Samsung Advisor

Hi disappointed, We appreciate your feedback on the U8000H TV. If there's anything we can do to help you, please do not hesitate to reach out to us. Call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: Or visit the Samsung website and click on the ‘Support’ link for: • LiveChat with an agent • Manuals, Software, and Warranty Info ~ Samsung Advisor

FireMamma
3 (9,999)

2026-09-21

Jordan, Montana

size : 55
3 (9,999)
The sound on the tv is horrible! A person has to have the volume almost on high to hear it so disappointing. No extra ports in back to hook up a speaker bar even.

Features

3 (9,999)

Performance

2 (9,999)

Design

4 (9,999)

Value

2 (9,999)

AI Functionality

3 (9,999)
Response from Samsung:
2026-09-21

Samsung Advisor

Hi FireMamma, Thank you for your feedback. Please know that you can connect a soundbar via the HDMI port available on the back of your U8000H TV. However, if the volume coming from your TV speakers seems too low, we recommend checking for firmware updates: Settings > Support > Software Update > Update Now Then, go to: Settings > All Settings > Sound > Sound Mode and try Amplify to boost dialogue and upper tones. To maintain consistent volume across channels and apps, enable Auto Volume under: Settings > All Settings > Sound > Expert Settings > Auto Volume = On Samsung Q- and S-Series Soundbars with Q-Symphony can also enhance your sound experience. For further help, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun) or use LiveChat via the ‘Support’ link on our website. ~Samsung Advisor

Gio05
5 (9,999)

2026-09-21

size : 55
5 (9,999)
Reviewing the brightness and contrast of the beautiful Samsung tv. The colors are amazing and not just for one Channel or app . The contrast that this tv shows and projects and amazing colors.
MLB1776
4 (9,999)

2026-09-21

size : 55
4 (9,999)
Good TV but apps were hard to figure out to download and my Direct TV app keeps freezing up. Overall tv has a good clear picture.

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)

AI Functionality

4 (9,999)
Jesus Shaman
5 (9,999)

2026-09-21

size : 55
5 (9,999)
It's working great!!!! It is like being in a movie in my own bedroom. I wish there were services too put it on the wall connected top shoping.
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Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Camomile
5 (9,999)

2026-09-20

Springfield Illinois

size : 55
5 (9,999)
The picture is great beautiful color and the Different The way that it set up in the Controls are much easier to understand than in the past machines I've had Great features

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
NickName
3 (9,999)

2026-09-20

Phoenix, AZ

size : 55
3 (9,999)
I bought this TV for my 89yo father who has struggled to learn how to read the very small buttons on the remote and the menu options on the TV. For non-senior TV viewers I am sure this is all standard functionality easily managed but in the world we live in where you flip between cable and streaming I wish there was a simple single button (that he could see) available. Although the TV is fine, i am frustrated to find him regularly watching with no sound or a partially blacked out screen because he was 'changing channels'.
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Response from Samsung:
2026-09-21

Samsung Advisor

Hi NickName, Thanks for your review. While Samsung remotes are designed for ease and versatility, universal remotes can also be used to control your TV. If you're using a third-party remote, please refer to its manufacturer guide for the correct Samsung code and setup process. If you run into any trouble or have compatibility questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available at the ‘Support’ link on our website. ~ Samsung Advisor

Kenny
4 (9,999)

2026-09-20

Houston

size : 55
4 (9,999)
Great deal and value for price. Occasionally the Samsung live does not responds but overall love the product
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Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
GrannyVal
4 (9,999)

2026-09-17

Dallas, Tx

size : 55
4 (9,999)
I love the television what I don't love is that remote which is still very difficult to operate it's two basic I also don't like the volume it seems like I have to turn it up as high as it goes and yet I still don't think it's loud enough I do need a sound bar other than that the picture quality is great I love all the options available to me I've always love Samsung and I'm not dissatisfied at all with the television itself

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
KissMyFlapjack
5 (9,999)

2026-09-04

Elkhart, IN

size : 55
5 (9,999)
I'm personally shocked this is considered and priced as a "budget" TV because it is simply amazing, and the low price makes it even that much more so. The picture is crisp and the 4K upscaling works and looks magnificent on anything I watch or stream. Being a SmartThings enabled set, you can control it with your smartphone or voice (or the old fashioned way, with the remote). It has a generous amount of HDMI and other inputs. This is the kind of quality I would expect out of a TV that is priced five times the cost of this one. Highly recommended.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Deano
5 (9,999)

2026-08-23

Nashville, Tn

size : 55
5 (9,999)
This is my very first smart tv after having a very old school flat screen non smart tv. And I must say I was absolutely blown away by the clarity and the sharpness of the picture. I absolutely love all of the features.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Reviewer
2 (9,999)

2026-07-12

size : 55
2 (9,999)
I brought home from a retailer my purchased 43" Crystal QLED tv 3 days ago. I'm taking it back tomorrow. I researched this/many other products for almost a month. I ended up disregarding the negative reviews for this one. A big mistake. I replaced my, much cheaper tv b/c it was disconnecting from the internet & turning off on it's own (after 10 years). This, much more expensive brand/tv, is doing it after 3 days. It took me over 3 hrs to watch a 2hr recorded movie b/c every time I fast forwarded through commercials, it lost internet connection, & the picture froze. I had to turn it completely off from the wall, wait & start again. It was not my internet, the older tv was working perfectly (& further from the internet source). A clearer picture & slightly better sound is not worth the extra cost or unreliablity. Please take seriously personal reviews & don't think, "this happens with all tvs at times."

Features

2 (9,999)

Performance

2 (9,999)

Design

3 (9,999)

Value

2 (9,999)

AI Functionality

2 (9,999)
Response from Samsung:
2026-07-13

Samsung Advisor

Hi Reviewer, We appreciate your feedback. If your TV is having trouble maintaining a wireless connection, please try the following: 1. Distance matters – Keep your TV within 50 feet of your router. Avoid placing the router behind walls, furniture, or electronic devices. 2. Minimize interference – Turn off nearby wireless devices that may disrupt the signal. 3. Power cycle both devices – Unplug the TV and router for 30 seconds, then plug them back in. 4. Run diagnostics: o Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test o Settings > Support > Device Care > Self Diagnosis > Wi-Fi 5. Update firmware: Settings > Support > Software Update > Update Now 6. Factory reset (if needed): Settings > All Settings > General & Privacy > Reset > Factory Data Reset If you continue to experience issues, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat support and additional help are available at the ‘Support’ link on our website. ~ Samsung Advisor

BrianM
5 (9,999)

2026-07-08

size : 55
5 (9,999)
This is my first smart tv. Im 69 years old and wow I thought I was going throw the remote thru it :) But I finally got it work. Except it will not let me use Broadcast, its greyed out and cannot figure out how to get my window antenna to work. Other than that I love this tv. Its light weight and great viewing angles.. Highly recomended
RFSF
5 (9,999)

2026-06-20

New York, NY

size : 55
5 (9,999)
Had an electrical transformer explode at the street and the surge blew out my old tv even with a surge protector. So, I researched and found this one on sale. What an excellent tv. Was a bit of a learning curve to understand and use all the features/menus. The paper manual is in tiny print, so I went to the Samsung website and downloaded all the manuals: tv user manual, user setup, remote control and quick start up, etc. I was then able to enlarge and read them om my computer screen. Took me a couple of hours to fully explore, understand, and set all the features, but once done it became very easy and intuitive to use. For the $, tv is featured packed, excellent sound and picture. All menus and functions are smooth and relatively fast in responding and populating. I am impressed, and it takes a lot to impress me. Very pleased with this purchase.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Golfer1
2 (9,999)

2026-05-24

size : 55
2 (9,999)
Picture quality is OK nothing special but the setup is terrible.
Response from Samsung:
2026-05-25

Samsung Advisor

Hi Golfer1, Thanks for reaching out and sharing your experience. To help you learn your way around all the features of your TV, you can find helpful guides – including the full e-Manual – on our website. Just head to Samsung.com and navigate to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000H TV model to download the guides you’d like. You’ll also find these resources built right into your TV under: Settings > Support > Tips and User Guides If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

neveragain
1 (9,999)

2026-05-13

size : 55
1 (9,999)
Remote is the worse design I have ever seen, finding apps and your stations are almost impossible. You are required to set up samsung acct for tv to work which means give them all your personal info and sign away privacy rights. What little bit of manual that actually came with it has such tiny print that you cannot read it . Even Clarity of picture is only so so ,, not worth the hassle, stay away from this product
Response from Samsung:
2026-05-15

Samsung Advisor

Hi, Thank you for your feedback on the U8000H TV remote and interface. Please know that Samsung’s privacy policies are designed to protect your personal information and ensure it’s handled responsibly. We always request your consent before collecting any data, and we are committed to managing that information with the utmost care and transparency in accordance with our privacy guidelines. Regarding the setup and navigation of your TV, there is a built-in guide you can access by going to Settings > Support > Tips and User Guides. Next, if the image on your screen isn’t meeting your expectations, there are several settings you can adjust to improve the overall brightness and clarity of your screen. First, try disabling certain energy-saving features that may be dimming the screen automatically. Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer. Next, adjust the Picture Mode to better match your viewing environment: Settings > All Settings > Picture > Picture Mode and choose from the following: • Dynamic – Brighter and clearer for well-lit rooms • Standard – Balanced for most environments • Movie – Ideal for watching in a dark room • Eco – Designed for energy savings • Filmmaker Mode – Preserves the creator’s original intent You can also manually adjust brightness by going to: Settings > All Settings > Picture > Expert Settings > Brightness. Use the slider to set a level that suits your preferences (0–50). We hope these tips help improve your viewing experience. If you need further assistance with setup or adjustments, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: • Live Chat • Manuals, Software, & Warranty Info ~Samsung Advisor

User manual & Downloads Product information sheet

Remote control Guide

ver 2609040 | 0.22 MB

05.09.2026

ENGLISH

User Manual

ver 2608280 | 4.34 MB

03.09.2026

ENGLISH

Simple User Guide

ver 2607140 | 0.21 MB

24.07.2026

ENGLISH

Installation Guide

ver 2512190 | 0.83 MB

27.02.2026

ENGLISH

Product Support

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  • 1. Vision AI Companion: Information based on current viewing is only available on Samsung TV Plus channels. Provides AI-created content, with accuracy not guaranteed. Go to feature
  • 2. Upscaling may not apply to PC connection and Game Mode. Go to feature
  • 3. Upscaling may not apply to PC connection and Game Mode.
    Go to feature
  • 4. Smart TV powered by Tizen OS: Samsung account required to access our network-based smart services and apps. Subscriptions required. Some apps may not be available at launch. 3rd party content providers may remove apps from the Smart TV platform or stop updating them at any time. ​ Go to feature
  • 5. 7 Years OS Upgrade: Content and services are subject to change without notice. Agreement to Smart Hub Terms and Conditions and Privacy Policy is required before use. Some content and services require registration and subscription. Requires Samsung account. Tizen OS upgrades will be supported for up to 7 years starting from 2026, for products released in the year 2026. Please note that the upgrade does not cover hardware-related performance, features or durability. Go to feature
  • 6. Samsung TV Plus: Samsung account and internet connection required. Go to feature
  • 7. Secured by Knox: Applies to Samsung TVs powered by Tizen®, launched since 2015. Security software update is guaranteed for at least three years from product launch. Latest software update is required. Compatible devices must be connected to Samsung TV via SmartThings. ​ Go to feature
  • 8. Gaming Hub: Samsung account, internet connection, additional gaming service subscription and compatible controller required. Gaming Hub not available in Republic of Ireland.​ Go to feature
  • 9. SmartThings: Requires Samsung Account, SmartThings app, Internet connection, and SmartThings enabled devices.​ Go to feature