55" Crystal UHD U8000H 4K Samsung Vision AI Smart TV (2026)

55
UE55U8000HKXXU

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55" Crystal UHD U8000H 4K Samsung Vision AI Smart TV (2026)

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Highlights

Samsung TV playing football scene. Around it, examples of what Vision AI Companion can do including icons for Copilot by Microsoft, Generative Wallpaper, Perplexity and AI Mode, user questions, and suggestions for Related Content and Top 10 Player Highlights.

Samsung Vision AI Companion

Ask anything and get instant answers​

A Samsung Crystal Processor 4K chip is laid out on a TV's main board with glowing power lines.

Crystal Processor 4K

Clarity guaranteed with intelligent 4K picture enhancement​

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Dynamic Sound Pack

Tailored sound, so you hear every detail​

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Endless Entertainment with Tizen OS​

Everything you love to watch and play

20 Years Global No. 1 TV

20 Years Global No. 1 TV

Source: Omdia, February 2026. Global television market share by manufacturer, based on annual sales by volume and revenue. According to Omdia data, Samsung has been the world’s leading TV brand for 20 consecutive years. For general information only; not an endorsement, certification or recommendation by Omdia.

Features

Entertainment Elevated​

A Samsung TV stands in a clean, minimalist space, playing flowing blue and green abstract visuals. Samsung Vision AI logo. A Samsung TV stands in a clean, minimalist space, playing flowing blue and green abstract visuals. Samsung Vision AI logo.

Key features at a glance

Ask your TV anything and get instant answers​

Samsung Vision AI Companion

Need outfit ideas? Looking for dinner nearby? Discovering your next favourite show? Vision AI Companion helps with questions big and small using multiple AI agents, giving you instant answers with videos and images that match your search. It’s a more visual, personalised way to discover, right from your TV. 1

Samsung Vision AI Companion Samsung Vision AI Companion
Samsung Vision AI Companion Samsung Vision AI Companion

Picture Quality

Greater clarity guaranteed​

Crystal Processor 4K

Experience enhanced 4K picture and crystal-clear sound with our Crystal Processor. Enjoy your favourite movies, shows and sports with quality visuals and sound.​2

A Samsung Crystal Processor 4K chip is laid out on a TV's main board with glowing power lines. A Samsung Crystal Processor 4K chip is laid out on a TV's main board with glowing power lines.
A Samsung Crystal Processor 4K chip is laid out on a TV's main board with glowing power lines. A Samsung Crystal Processor 4K chip is laid out on a TV's main board with glowing power lines.

Follow every pass. Catch every goal.​

Football Mode

Bring every moment to life with picture and audio settings optimised specifically for football. From the roar of the crowd to every pass, tackle and goal, enjoy vivid colour, clear detail and stadium‑like sound.

More about
Picture Quality

Your visuals, boosted

4K Upscaling

Enjoy 4K picture quality for viewing your favourite movies, shows and YouTube videos. See everything upscaled into a clearer, brighter and better picture. 3

Experience your favourite shows with enhanced colour

Colour Booster

Experience colour in a new light, with your TV intelligently enhancing colour expression to make every scene vivid and dynamic.

Shows your content's true colours

PurColour

Samsung's PurColour improves the quality of any image, uncovers hidden details, and helps show your content's true colours. See impressive colour, every time you watch.

Depth and detail in every scene

HDR powered by HDR10+

Experience depth and detail in every single frame. By dynamically optimising each scene, you can see dark dramas in new light and bright worlds in greater clarity. Whatever you're watching, watch it in greater depth and detail.

Sound

One immersive sound experience

Dynamic Sound Pack
Object Tracking Sound Lite

Object Tracking Sound Lite

Hear onscreen action amplified from left-to-right as your entertainment unfolds. So you can hear a car fly along your screen or the crowd cheering all around you.

Adaptive Sound

Adaptive Sound

Experience optimised audio for your viewing with every element of dialogue, music and sound effects individually tailored to what you're watching. Hear every word of a whispered exchange and feel every blast in a blockbuster set piece.

Q-Symphony

Q-Symphony

Why choose between your TV speakers and a soundbar?With Q-Symphony, you don’t have to. Working together, they create bigger, more immersive sound, with added height and depth for a truly cinematic experience.

One UI Tizen

Tailored recommendations from your favourite apps​

Smart TV powered by Tizen OS​

Spend less time searching and more time watching. With Netflix, Disney+, YouTube, Xbox and more, get personalised recommendations and instant access to the latest shows and movies on the best streaming apps. Plus access to 1,000s of extra TV Shows and Movies on Samsung TV Plus - all for free.​4

Enjoy 7 years of new TV experiences5

TV you know and love. Just watch.

Samsung TV Plus

Watch channels, live events, and on-demand movies and series. No subscriptions, logins or fees. The best part? You already have it. It’s TV with you in mind.6

Keeping your private information private​

Samsung Knox Security

With today's TVs holding your passwords and private payment information, Samsung Knox Security keeps your data protected with multi-layered security, constant system monitoring and updates and the automatic blocking of harmful attacks. Stay secured, stay entertained.​7

Gaming Experience

Jump into games instantly. No console required.​

Gaming Hub

Samsung Gaming Hub brings Xbox, Amazon Luna, GeForce NOW, Blacknut and more together in one seamless destination. Play instantly with no downloads, no storage limits and no console required, just switch on your TV and jump into world class gaming.​8

Stay one step ahead​

Motion Xcelerator

Experience clear picture and smooth performance with Motion Xcelerator. Samsung’s clear motion rate algorithms predict and automatically compensate frames, so your picture adapts as fast as your game.​

SmartThings

One place. All your smart devices.​

SmartThings

Connect and control all your smart devices from your TV and phone. Program your smart heating, set your smart washer, get alerts when your food is ready, monitor your video doorbell! Make life easier for all your smart device routines with the simplicity of the SmartThings app.​9

A modern living room with a wall-mounted Samsung TV displaying the SmartThings dashboard, showing connected devices across different rooms. Icons around the space represent lights, air conditioning, blinds, appliances and a robot vacuum, all controlled from a single screen. The view zooms into the TV to reveal the SmartThings interface in detail. The stand-light icon is selected, and when its power button is activated, the floor lamp in the living room turns on. The interface then transitions to the blinds icon, and when its power button is activated, the living room curtains open. The view zooms back out to the full living room, now showing all connected devices active and working together. SmartThings logo, matter logo. A modern living room with a wall-mounted Samsung TV displaying the SmartThings dashboard, showing connected devices across different rooms. Icons around the space represent lights, air conditioning, blinds, appliances and a robot vacuum, all controlled from a single screen. The view zooms into the TV to reveal the SmartThings interface in detail. The stand-light icon is selected, and when its power button is activated, the floor lamp in the living room turns on. The interface then transitions to the blinds icon, and when its power button is activated, the living room curtains open. The view zooms back out to the full living room, now showing all connected devices active and working together. SmartThings logo, matter logo.
A modern living room with a wall-mounted Samsung TV displaying the SmartThings dashboard, showing connected devices across different rooms. Icons around the space represent lights, air conditioning, blinds, appliances and a robot vacuum, all controlled from a single screen. The view zooms into the TV to reveal the SmartThings interface in detail. The stand-light icon is selected, and when its power button is activated, the floor lamp in the living room turns on. The interface then transitions to the blinds icon, and when its power button is activated, the living room curtains open. The view zooms back out to the full living room, now showing all connected devices active and working together. SmartThings logo, matter logo. A modern living room with a wall-mounted Samsung TV displaying the SmartThings dashboard, showing connected devices across different rooms. Icons around the space represent lights, air conditioning, blinds, appliances and a robot vacuum, all controlled from a single screen. The view zooms into the TV to reveal the SmartThings interface in detail. The stand-light icon is selected, and when its power button is activated, the floor lamp in the living room turns on. The interface then transitions to the blinds icon, and when its power button is activated, the living room curtains open. The view zooms back out to the full living room, now showing all connected devices active and working together. SmartThings logo, matter logo.

Design

Slim in style, tidy in set-up​

MetalStream Design

Our MetalStream Design takes inspiration from aircraft engineering, using a single sheet of metal to create a slim, seamless and modern aesthetic. With a smooth back and clutter-free cabling, it looks great from all angles.​

Specifications

  • Resolution

    3840 x 2160

  • HDMI

    3

  • USB

    1 x USB-A

  • LED

  • Screen Size

    55"

  • Refresh Rate

    50 Hz

  • Resolution

    3840 x 2160

  • DLG

    120 Hz

  • Processor

    Crystal Processor 4K

  • HDR (High Dynamic Range)

    HDR

  • HDR 10+

    Support

  • Contrast

    Mega Contrast

  • Micro Dimming

    UHD Dimming

  • Contrast Enhancer

    Contrast Enhancer

  • Motion Technology

    Motion Xcelerator

  • Upscaling

    4K Upscaling

  • Color Booster

    Color Booster

  • Filmmaker Mode (FMM)

    Yes

  • Object Tracking Sound

    OTS Lite

  • Samsung Q-Symphony

    Yes

  • Audio Pre-selection Descriptor

    Yes

  • Sound Output (RMS)

    20 W

  • Speaker Type

    2ch

  • Adaptive Sound

    Adaptive Sound

  • Operating System (OS)

    Tizen™ Smart TV

  • Bixby

    Yes (Voice Ready)

  • Works with AI Speaker

    Alexa (GB, DE, FR, IT, ES, AT, IE), Google Assistant (GB, FR, DE, IT, ES, CH, AT, NL, SE, NO, DK, FI, PT, IE, BE, LU)

  • Samsung TV Plus

    Yes (GB, FR, DE, IT, ES, CH, AT, NL, SE, NO, DK, FI, PT, IE, BE, LU)

  • Web Browser

    Yes

  • SmartThings Hub / Matter Hub / IoT-Sensor Functionality / Quick Remote

    Quick Remote Only

  • Samsung Health

    Yes (GB,IE Only)

  • Universal Browse & Play

    Yes (GB, FR, DE, IT, ES)

  • Multi Device Experience

    Mobile to TV, Sound Mirroring, Wireless TV On

  • Apple AirPlay

    Yes (w/o Aland Islands, Faroe Islands, Netherlands Antilles, San Marino)

  • Vision AI Companion

    Yes (DE, IT, FR, ES, SE, DK, NO, FI, IS, NL, BE, LU, PL, RO, BG, CH, AT, GB)

  • Karaoke Mic

    Yes

  • Google Cast

    Yes (w/o Aland Islands, Faroe Islands, Netherlands Antilles, San Marino)

  • Soccer Mode

    Soccer / Football Mode

  • Auto Game Mode (ALLM)

    Yes

  • VRR

    Yes

  • HGiG

    Yes

  • Gaming Hub

    Yes (KR, US, CA, BR, GB, FR, DE, IT, ES, MX, AU)

  • Digital Broadcasting

    DVB-T2C

  • Analog Tuner

    Yes

  • CI (Common Interface)

    CI + (1.4) / CI+ (1.4 ECP) (IT Only)

  • Data Broadcasting

    HbbTV 2.0.4 (IT,GB,DE,CZ,SK,ES,PL,AT,FR,FI,EE,GR,SI,HR,BE,NL,LU,HU,CH,PT,DK,ME)

  • TV Key Support

    Yes

  • Wi-Fi

    Yes (Wi-Fi 5)

  • Bluetooth

    Yes (5.3)

  • HDMI

    3

  • HDMI (High Frame Rate)

    4K 60 Hz (for HDMI 1/2/3)

  • HDMI Audio Return Channel

    eARC

  • Anynet+ (HDMI-CEC)

    Yes

  • USB

    1 x USB-A

  • Ethernet (LAN)

    1

  • RF In (Terrestrial / Cable input)

    1 / 1(Common Use for Terrestrial) / 0

  • CI Slot

    1

  • Design

    Metal Stream

  • Bezel Type

    3 Bezel-less

  • Front Colour

    Black

  • Stand Type

    Basic Feet

  • Stand Colour

    Titan Gray

  • Embeded POP

    Yes

  • EPG

    Yes

  • IP Control

    Yes

  • OSD Language

    27 European Languages + Russian (only when connecting to Network in EE,LV,LT)

  • Accessibillity - Voice Guide

    Czech (Czech Republic),Danish (Denmark),Dutch (Netherlands),English (UK),Finnish (Finland),French (France),German (Germany),Greek (Greece),Hungarian (Hungary),Italian (Italy),Korean (Korea),Norwegian (Norway),Polish (Poland),Portuguese (Portugal),Romanian (Romania),Russian (Russia),Slovak (Slovakia),Spanish (Spain),Swedish (Sweden)

  • Audio Description

    Yes

  • High Contrast

    Yes

  • Zoom Menu and Text

    Yes

  • SeeColors

    Yes

  • Colors Inversion

    Yes

  • Grayscale

    Yes

  • Auto Picture Off

    Yes

  • Closed Caption (Subtitle)

    Yes

  • Multi-output Audio

    Yes

  • Sign Language Zoom

    Yes

  • Slow Button Repeat

    Yes

  • Accessibility Remote

    Yes

  • Learn TV Remote

    Yes

  • Learn Menu Screen

    Yes

  • Accessibility Shortcuts Edit

    Yes

  • Power Supply

    AC220-240 V~ 50/60 Hz

  • Power Consumption (Max)

    125 W

  • Power Consumption (Stand-by)

    0,50 W

  • Eco Sensor

    Yes

  • Power Consumption (Typical)

    77,0 W

  • Yearly Power Consumption (EU standard)

    107 kWh

  • Auto Power Off

    Yes

  • Energy Efficiency Class

    F

  • Package Size (WxHxD)

    1354 x 810 x 127 mm

  • Set Size with Stand (WxHxD)

    1224.6 x 760 x 199 mm

  • Set Size without Stand (WxHxD)

    1224.6 x 707.8 x 76.6 mm

  • Stand (Basic) (WxD)

    812.6 x 199 mm

  • VESA Spec

    200 x 200 mm

  • Package Weight

    14,5 kg

  • Set Weight with Stand

    10,2 kg

  • Set Weight without Stand

    9,9 kg

  • Full Motion Slim Wall Mount Support (Y22)

    Yes

  • User Manual

    Yes

  • Power Cable

    Yes

  • Security Update Period (At least 5 years from launch of product)

    31 December 2031

Reviews

55" Crystal UHD U8000H 4K Samsung Vision AI Smart TV (2026)

4.5

Recommended by 90% of customers.

Write a review

The Overall Rating and the average star scores are made up of incentivised and non-incentivised reviews; as well as in store product demonstrations.

5.0 72%
4.0 16%
3.0 6%
2.0 3%
1.0 3%
Features 4.6
Performance 4.6
Design 4.6
Value 4.7
AI Soccer Mode 3.8
AI Sound 3.5
AI Upscaling 3.8
Vison AI Companion 3.8
AI review summary
  • Customers praise exceptional picture quality, vibrant colors, and impressive contrast across all content types
  • Many commend the intuitive smart interface, fast app loading, and seamless navigation between services
  • Reviewers highlight sharp detail clarity and effective upscaling of lower-resolution content
  • Some find the remote control confusing, too small, and lacking backlighting features
  • A few mention built-in speakers are underwhelming and suggest adding a soundbar
AI-generated from customer ratings & reviews, and may include incentivized reviews.

Reviews with images & videos

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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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56 Reviews

BL1903
3

2026-10-18

size : 43
3
Needs to add BBC IPlayer for the UK market. I wouldn’t have bought it had I known that isn’t available on Samsung 2026 models.
Helpful?
Originally posted on 43" Crystal UHD U8000H 4K Samsung Vision AI Smart TV (2026)(UE43U8000HKXXU)
Response from Samsung:
2026-10-19

Samsung

We sincerely apologise for the delay to the launch of BBC apps across our latest models, due to unforeseen delays in the technical rollout. These are now in the final stages of checks before deployment over the course of the coming weeks. We value your patience on the matter as we ensure the ongoing quality and continuity of services provided to our customers. ^EW at Samsung Support

Meltr1234
5

2026-10-18

size : 50
5
Great clear picture, easy to set up, great tv for the money
Helpful?
Originally posted on 50" Crystal UHD U8000H 4K Samsung Vision AI Smart TV (2026)(UE50U8000HKXXU)
Response from Samsung:
2026-10-18

CX

Excellent to see that you are enjoying all that your U8000H TV has to offer. It will be wowing you for years to come! ^SK at Samsung Support

Ben in Wales
5

2026-10-16

size : 55
5
Bought Samsung TV, delivered to my house at the arranged time, well packaged and very happy with it.
I recommended this product.
Originally posted on argos.co.uk

Design

5
Lin 1
5

2026-10-11

size : 55
5
A great buy..reasonably priced, a superb picture and sound.
I recommended this product.
Originally posted on argos.co.uk

Design

5
Floss 74
5

2026-10-11

size : 55
5
The quality of the picture is so much better than my old tv. I am absolutely delighted with it
Originally posted on argos.co.uk

Design

5
Dave D
5

2026-10-11

size : 55
5
Great sound and picture quality and just the right size for us, very easy to set up and control with two controllers.
I recommended this product.
Originally posted on argos.co.uk

Design

5
Cat66
5

2026-10-08

size : 55
5
This tv is a good value for money was easy ro set up picture quality is good it's bright and clear just what I wanted in a tv I can also connect it to my xbox controller also all in all good tv
I recommended this product.
Originally posted on argos.co.uk

Design

5
Happy Mum
5

2026-10-06

size : 55
5
I bought this last month and I am so happy I did
I recommended this product.
Originally posted on argos.co.uk

Design

5
Telly
5

2026-10-05

size : 55
5
It's brilliant great picture well worth the money
Originally posted on argos.co.uk

Design

5
IPlayer app not available
3

2026-10-05

size : 55
3
The TV is great quality but it was not advertised that BBC iPlayer was not installed and is not available as an app because of an issue between Samsung and iPlayer. All 2026 Samsung TVs are the same . On line it says they are working on the issue,,,,,, really
Originally posted on argos.co.uk

Design

5
Dave
4

2026-10-04

size : 55
4
Just installed it, very happy. Easy to set up, found the best way was to open a Samsung account and did App to my phone. Pity the TV doesn’t have I:Player, gave to get familiar with ITVX.
I recommended this product.
Originally posted on argos.co.uk

Design

4
Lalalalala
5

2026-10-04

size : 55
5
So glad we bought this! Great quality tv, recommend.
I recommended this product.
Originally posted on argos.co.uk

Design

5
BST
4

2026-10-04

size : 55
4
My son selected this model for me and I am still discovering its many features. I have noticed the sound fluctuates between the program and the adverts when i use the apps feature. I often have to turn the sound down when the commercials play. Apart from this I am very satisfied with what I have used on this smart TV so far.
Originally posted on argos.co.uk

Design

5
Rich
5

2026-10-03

size : 55
5
I bought this 1 week ago and found it so easy to install with the guidance provided by samsung, picture quality is great as is the sound too. I love it
Originally posted on argos.co.uk

Design

5
David
5

2026-10-02

size : 55
5
Good picture. Easy to set up. Very good value
I recommended this product.
Originally posted on argos.co.uk

Design

5
Amber
5

2026-10-02

size : 55
5
Great TV, perfect size
Originally posted on argos.co.uk

Design

5
Spud
5

2026-09-30

size : 55
5
I bought this 2 weeks ago and it is a great buy for a amazing price, picture is crystal clear sound is very good,
I recommended this product.
Originally posted on argos.co.uk

Design

5
Ebc
3

2026-09-28

size : 55
3
TV works fine and set up was relatively straightforward However, Samsung and BBC haven’t sorted out iplayer So currently not available except by casting from mobile No idea when it might be rolled out
Originally posted on argos.co.uk

Design

3
Mark
5

2026-09-24

size : 55
5
I bought this TV as a direct replacement for my previous Samsung smart TV. Very pleased with it, the picture quality improvement was the first thing I noticed. The sound is good, as is contrast and brightness on standard settings, so much so that I haven't actually played around with the settings so far. The set up was fairly straightforward, despite me not being tech savvy, and there are onscreen prompts to assist in the process. Very pleased with it as it offers great value for money, especially as it was on offer.
[D] Alternative Text [D] Alternative Text
I recommended this product.
Originally posted on argos.co.uk

Design

5
BigUP
3

2026-09-24

size : 55
3
TV bought for dining room. Very reasonable price for the sizer and brand. Build quality OK, but as this is at the cheaper end of Samsung products you get what you pay for. Sound quality a bit tinny, but we have paired it with out existing sound bars which has made viewing much better.
I recommended this product.
Originally posted on argos.co.uk

Design

3
Boro boy
5

2026-09-23

size : 55
5
L all aspects of the new Samsung are excellent such a fantastic picture
I recommended this product.
Originally posted on argos.co.uk

Design

5
Swifty
5

2026-09-23

size : 55
5
I had to adjust the settings for my parents but that is just their preference on sound and picture because they are both in their 80’s now, they are very happy. I ordered the TV on a Sunday afternoon and we received it Monday afternoon.
I recommended this product.
Originally posted on argos.co.uk

Design

5
neillxqs
3

2026-09-18

Southampton UK

size : 50
3
Just replaced my 20 year old Samsung tv, perfect working order but would not use channel 4 catch up, though bbc iplayer was ok. Now I find my new tv won't allow bbc iplayer Incredible they can market a tv here that can't deal with bbc. Very disappointing, wish I'd bought another brand
Helpful?
Originally posted on 50" Crystal UHD U8000H 4K Samsung Vision AI Smart TV (2026)(UE50U8000HKXXU)
Response from Samsung:
2026-09-18

Samsung

Thank you for taking time to review your new Samsung Crystal UHD 4K Vision AI Smart TV, Neil! Firstly, we would like to say a big thank you for always choosing Samsung, however, we are sad to see your experience has been let down by the absence of the BBC iPlayer app. We were aware of this and have been working hard with the BBC to get this implemented onto our 2026 TVs, and we are pleased to inform the BBC have provided technical approval for their services, BBC iPlayer & BBC Sounds to be released to the 2026 Samsung TV Smart Hub. These applications are now undergoing an implementation process aiming for general release mid-September. Your feedback is always appreciated as this helps us improve our services in the future! ^LB at Samsung Support

Alex26
4

2026-09-14

size : 55
4
Great quality tv for the price.Very good picture, with great sound.Smart looking tv, with good features and a range of Apps built in.Easy to set up and connect to my Sky box.Would recommend
I recommended this product.
Originally posted on argos.co.uk

Design

4
Ann oyed
4

2026-09-14

size : 55
4
I was unaware that this Samsung modal did not have the BBC iPlayer on it, only to find out after trying to find and download the app ….. there is a dispute between them, so not available 😡😡 Surely the should be mentioned.
Originally posted on argos.co.uk

Design

5
D21
4

2026-09-12

size : 55
4
Very good tv with great picture quality for price
Originally posted on argos.co.uk

Design

5
Barny
3

2026-09-10

size : 55
3
It’s the 3rd Samsung I have bought but although this tv is alright,it doesn’t have the bbc app and you cannot get it apparently until Samsung sort it out with the BBC.i have tried every way and still not got it. If I had known that I wouldn’t not have bought it and when I asked if I could get a refund I was told I had bought the tv and not the bbc app.disgraceful and not what I expect from Samsung.
Originally posted on argos.co.uk

Design

1
Nil
2

2026-09-09

size : 55
2
This television does not support BBC IPLAYER. This seems an incredible omission from the Samsung company offering these to clients in the U.K.
Originally posted on argos.co.uk

Design

4
Dave72
5

2026-09-08

size : 55
5
Product and service are excellent
Originally posted on argos.co.uk

Design

5
Daz74
5

2026-09-08

size : 55
5
Wasn’t what I originally ordered but due to circumstances had to buy this TV instead glad I did. Good quality product.
I recommended this product.
Originally posted on argos.co.uk

Design

5
Ritchie
5

2026-09-07

size : 55
5
Great TV for the money. Ticks all the boxes, simple set up from out of the box.
I recommended this product.
Originally posted on argos.co.uk

Design

5
ARJG
1

2026-09-06

size : 55
1
Listing says the TV is fully Freeview which is untrue! You can not get BBC as the TV Model does not support this app. Apparently you can get an upgrade on the software, but this is not explained how and where. It’s a shame as we have had a Samsum TV for well over 20 years.
Originally posted on argos.co.uk

Design

3
Cal
5

2026-09-02

size : 55
5
Superb quality as expected from Samsung
Originally posted on argos.co.uk

Design

5
Number6
3

2026-08-28

Wolverhampton West Midlands.

size : 50
3
The Upside of the TV is of a great design, very light and the Brightness and Contrast of the Screen is Paramount. It also has Uniformity,Upscaling and Responsiveness. The Downside of the TV is that it doesn’t Support discovery+ and also BBC iPlayer the only way you can get these at Present is through an external source such as a Amazon Firestick which was a bit disappointing as it stated on the Site we went on to Buy the TV that it did. Apart from that ENJOY the remaining Benefits of the TV.
Helpful?
Originally posted on 50" Crystal UHD U8000H 4K Samsung Vision AI Smart TV (2026)(UE50U8000HKXXU)

Features

5

Performance

5

Design

5

Value

5

AI Soccer Mode

5

AI Sound

5

AI Upscaling

5

Vison AI Companion

5
Response from Samsung:
2026-08-28

Samsung

We’re pleased to hear that you’re enjoying your new 50" U8000H’s sleek, lightweight design, as well as its brightness, contrast, upscaling and responsive performance. The advanced 4K Upscaling technology helps deliver sharper, more detailed images, while PurColour, Mega Contrast and HDR10+ enhance colour and contrast for a more vibrant and immersive picture. It’s great to hear that you’re noticing the difference. We appreciate your comments regarding app availability, particularly BBC iPlayer and discovery+. We understand how important access to your preferred streaming services is when choosing a Smart TV. We’ll take your feedback on board as we continue working to introduce and support more apps and services as soon as possible, including BBC iPlayer. It’s great to hear that, despite this, you’re enjoying the many benefits of your new TV. Our teams remain available to assist you and help ensure you get the most from it. You can find our full contact details and opening times on our Contact Us page here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support

Cathsp
5

2026-08-26

size : 55
5
I bought this last week. The biggest thing I will say is that it fitted snugly into my previous bracket for my 49 inch TV. contrast brightness is good. It was easy to tune in and use. Apps are clearly identified and to access. Highly Recommended
I recommended this product.
Originally posted on argos.co.uk

Design

5
Viewer1
4

2026-08-26

size : 55
4
Very happy with brightness of pictures and like responsiveness. DO NOT like that we cannot receive bbc iplayer, this is a channel we used a lot. Are you able to install this? Would consider changing the television for a different make if you are not installing it. Do you have a time when you think it might be installed or is the answer never?
Helpful?

Features

4

Performance

4

Design

5

Value

4
Response from Samsung:
2026-08-27

Samsung

It is great to see you are loving the display and performance of your Samsung Crystal 4K Vision AI Smart TV, however, we would like to apologise for the BBC iPlayer application not being available on your brand new 2026 Samsung Smart TV. Rest assured we are working hard with the BBC to bring their application to the 2026 Samsung Smart TV platform and we will release it just as soon as we can. ^LB at Samsung Support

Bazandjan
3

2026-08-11

Newcastle

size : 55
3
Rather disappointed with our new TV as it doesn’t have BBC I Player available as standard . I wish this had been pointed out somewhere before I bought it as I probably would have gone for a different make if I had known . Not gods enough Samsung
Helpful?

Features

3

Performance

4

Design

4

Value

3
Response from Samsung:
2026-08-13

Samsung

We would like to apologise for the BBC iPlayer application not being available on your brand new 2026 Samsung Smart TV. Rest assured we are working hard with the BBC to bring their application to the 2026 Samsung Smart TV platform and we will release it just as soon as we can. ^LB at Samsung Support

noel 2
2

2026-08-06

size : 55
2
difficult to set up and dose not have BBCi player on wifi
Originally posted on argos.co.uk

Design

3
SAC83
2

2026-07-27

size : 55
2
Sad that I cant actually watch TV on my TV and complete waste of money. I cannot watch live TV on my TV - no access to BBC channels or iplayer. Will Samsung be doing anything to resolve this? I have tried to share my screen via my phone to access some apps/ channels but the TV just crashes and switches off.
Helpful?

Features

2

Performance

2

Design

2

Value

2

AI Soccer Mode

2

AI Sound

2

AI Upscaling

2

Vison AI Companion

2
Response from Samsung:
2026-07-28

Samsung

We would like to apologise for the BBC iPlayer application not being available on your brand new 2026 U8000H TV. Rest assured we are working hard with The BBC to bring their application to the 2026 Samsung Smart TV platform, and we will release it as soon as we can. This shouldn't have an impact on the channels available to you, so we would like to take a further look into this. In the event that it isn't possible for our colleagues to connect to your TV, they can still provide you with guided support. Please reach back out to our Support Teams, whose contact details and operating hours can be found here: https://www.samsung.com/uk/support/contact/ You have a fantastic TV, and we're here to ensure you can thoroughly enjoy it. ^SK at Samsung Support

Finlaythedog
5

2026-07-26

size : 55
5
Fine for the price no issues at all.
I recommended this product.
Originally posted on argos.co.uk

Design

5
EJWS64
1

2026-07-25

size : 65
1
Loved the picture. But sadly no more. It has burnt out, and i am not pleased at all. I have had my 55 inch model just over 2 years. Not good enough ,frankly i will never buy a Samsung Tv ever again. Seems there is a massive issue re the setting for the picture WHICH Samsung don't warn you about. I actually thought my Tv was a Infra Red Heater as everytime i walked by it it was very warm . Then just under a week there was a burning plastic smell coming from the Tv. Could not find origionally where it was coming from. But then the Tv just started flickering and died. Looked online to see what could be the cause. Apparently Vivid or Dynamic setting causes more heat. So be warned. I never contacted Samsung , as no doubt they will just put the blame on myself.
Helpful?
Originally posted on 65" Crystal UHD U8000H 4K Samsung Vision AI Smart TV (2026)(UE65U8000HKXXU)

Features

3

Performance

1

Design

2

Value

2
Response from Samsung:
2026-07-28

Samsung

We're sorry to hear that you've experienced an issue with the display of your Crystal UHD U8000H TV. This isn't what we'd expect to hear, and we'd like to reassure you that we're on hand to help. Please reach out to our friendly Support Teams using the contact details and opening times on the following link: https://www.samsung.com/uk/support/contact/ We look forward to hearing from you and to getting your TV back to its very best. ^EW at Samsung Support

Phil
5

2026-07-08

size : 55
5
Works good nice quality picture looks good on the wall instantly turn on and off
Originally posted on argos.co.uk

Design

5
Deb67
2

2026-07-04

size : 55
2
I bought this based on the fact that the description stated it had all the usual channels installed. This is a lie, BBC is not included despite specifically saying it is.
Originally posted on argos.co.uk

Design

5
HD fiasco
3

2026-06-19

size : 55
3
No. my problem is the HD set
Originally posted on argos.co.uk

Design

3
Mliddell06
3

2026-06-18

size : 65
3
This television doesn’t work properly with my fire stick no sound comes from the television when I try using the fire stick.
Helpful?
Originally posted on 65" Crystal UHD U8000H 4K Samsung Vision AI Smart TV (2026)(UE65U8000HKXXU)

Features

4

Performance

3

Design

4

Value

3

AI Soccer Mode

3

AI Sound

2

AI Upscaling

3

Vison AI Companion

3
Response from Samsung:
2026-06-18

Samsung

We're sorry to hear that you're experiencing an issue with sound when using your Fire TV Stick with your Crystal UHD U8000H Smart TV. We'd love to help. If the TV audio works well without the Fire TV Stick, this usually points toward an issue with the Fire TV Stick, its connection or its settings. You can manage the sound settings on your Fire TV Stick by going to its Home menu and selecting Settings > Display & Sounds > Audio/Video Diagnostics. Check for any previous Bluetooth connections to your Fire TV Stick by going to Settings > Controllers & Bluetooth Devices > Other Bluetooth Devices. If any headphones or speakers are connected, disconnect or unpair them, as these can cause interference and blockages. We also recommend performing a reboot of both devices by unplugging each from the wall socket and waiting for 60 seconds - this will clear any software glitches and force a brand new connection. We hope this information is helpful. If the issue remains, please don't hesitate to reach out to our friendly Support Teams who are on hand to provide further assistance. You can find our contact details and opening times here: https://www.samsung.com/uk/support/contact/ Thank you for sharing your review. ^EW at Samsung Support

bph
1

2026-06-15

size : 55
1
Very poor - TV is incompatible with BBC iplayer and so you cannot watch mainstream broadcast TV programmes without inconvenient workarounds. This is apparently true for all Samsung 2026 models because the software is incompatible with the BBC app. I am furious that it is legal to sell a device that is so far from being fit for purpose. Only buy if you are planning to not watch TV at all, I am sure it's fine if you only watch DVDs or other non-broadcast media. You can get BBC programmes through the "browser" app by going to the BBC website but it then crashes every 5 minutes due to memory overload. Or you can get an inconvenient separate settop box or plugin so that you can't control it from the same remote. Have contacted Samsung who admit they have no idea when their products will become fit for purpose again. Picture quality on gaming is good.
Originally posted on argos.co.uk

Design

1
Rips241
3

2026-10-05

size : 55
3
Have had this exact model for a month now. First impression was not good. The programing software was slow and clunky .. it repeatedly dropped my input signal and to be found at every start. Just sluggish software. Updates and extra app eliminations helped. Picture is very nice for the price but at a cost. I kept it.
Originally posted on Samsung US
Response from Samsung:
2026-10-05

Samsung Advisor

Hi Rips241, We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat ). LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Advisor

Nirmit Patil
1

2026-10-02

Novi, Michigan

size : 55
1
Bought Brand new TV. Very Gittery Laggy performance. When a button is pressed on remote, its a while to reflect the action on the TV. Do not buy this tv even if they give it for free.
Originally posted on Samsung US

Features

3

Performance

1

Design

1

Value

1

AI Functionality

1
Response from Samsung:
2026-10-02

Samsung Advisor

Hi Nirmit Patil, We appreciate your feedback regarding your U8000H TV’s performance. If you're experiencing freezing or lag in general response time, please try the following steps: 1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now 2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care 3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system. If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM EST Sat). You can also connect with a LiveChat agent via the ‘Support’ link on our website. ~ Samsung Advisor

GrannyVal
4

2026-09-17

Dallas, Tx

size : 55
4
I love the television what I don't love is that remote which is still very difficult to operate it's two basic I also don't like the volume it seems like I have to turn it up as high as it goes and yet I still don't think it's loud enough I do need a sound bar other than that the picture quality is great I love all the options available to me I've always love Samsung and I'm not dissatisfied at all with the television itself
I recommended this product.
Originally posted on Samsung US

Features

5

Performance

5

Design

5

Value

5
KissMyFlapjack
5

2026-09-04

Elkhart, IN

size : 55
5
I'm personally shocked this is considered and priced as a "budget" TV because it is simply amazing, and the low price makes it even that much more so. The picture is crisp and the 4K upscaling works and looks magnificent on anything I watch or stream. Being a SmartThings enabled set, you can control it with your smartphone or voice (or the old fashioned way, with the remote). It has a generous amount of HDMI and other inputs. This is the kind of quality I would expect out of a TV that is priced five times the cost of this one. Highly recommended.
I recommended this product.
Originally posted on Samsung US

Features

5

Performance

5

Design

5

Value

5

AI Functionality

5
Deano
5

2026-08-23

Nashville, Tn

size : 55
5
This is my very first smart tv after having a very old school flat screen non smart tv. And I must say I was absolutely blown away by the clarity and the sharpness of the picture. I absolutely love all of the features.
I recommended this product.
Originally posted on Samsung US

Features

5

Performance

5

Design

5

Value

5

AI Functionality

5
Reviewer
2

2026-07-12

size : 55
2
I brought home from a retailer my purchased 43" Crystal QLED tv 3 days ago. I'm taking it back tomorrow. I researched this/many other products for almost a month. I ended up disregarding the negative reviews for this one. A big mistake. I replaced my, much cheaper tv b/c it was disconnecting from the internet & turning off on it's own (after 10 years). This, much more expensive brand/tv, is doing it after 3 days. It took me over 3 hrs to watch a 2hr recorded movie b/c every time I fast forwarded through commercials, it lost internet connection, & the picture froze. I had to turn it completely off from the wall, wait & start again. It was not my internet, the older tv was working perfectly (& further from the internet source). A clearer picture & slightly better sound is not worth the extra cost or unreliablity. Please take seriously personal reviews & don't think, "this happens with all tvs at times."
Originally posted on Samsung US

Features

2

Performance

2

Design

3

Value

2

AI Functionality

2
Response from Samsung:
2026-07-13

Samsung Advisor

Hi Reviewer, We appreciate your feedback. If your TV is having trouble maintaining a wireless connection, please try the following: 1. Distance matters – Keep your TV within 50 feet of your router. Avoid placing the router behind walls, furniture, or electronic devices. 2. Minimize interference – Turn off nearby wireless devices that may disrupt the signal. 3. Power cycle both devices – Unplug the TV and router for 30 seconds, then plug them back in. 4. Run diagnostics: o Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test o Settings > Support > Device Care > Self Diagnosis > Wi-Fi 5. Update firmware: Settings > Support > Software Update > Update Now 6. Factory reset (if needed): Settings > All Settings > General & Privacy > Reset > Factory Data Reset If you continue to experience issues, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat support and additional help are available at the ‘Support’ link on our website. ~ Samsung Advisor

BrianM
5

2026-07-08

size : 55
5
This is my first smart tv. Im 69 years old and wow I thought I was going throw the remote thru it :) But I finally got it work. Except it will not let me use Broadcast, its greyed out and cannot figure out how to get my window antenna to work. Other than that I love this tv. Its light weight and great viewing angles.. Highly recomended
Originally posted on Samsung US
RFSF
5

2026-06-20

New York, NY

size : 55
5
Had an electrical transformer explode at the street and the surge blew out my old tv even with a surge protector. So, I researched and found this one on sale. What an excellent tv. Was a bit of a learning curve to understand and use all the features/menus. The paper manual is in tiny print, so I went to the Samsung website and downloaded all the manuals: tv user manual, user setup, remote control and quick start up, etc. I was then able to enlarge and read them om my computer screen. Took me a couple of hours to fully explore, understand, and set all the features, but once done it became very easy and intuitive to use. For the $, tv is featured packed, excellent sound and picture. All menus and functions are smooth and relatively fast in responding and populating. I am impressed, and it takes a lot to impress me. Very pleased with this purchase.
[D] Alternative Text [D] Alternative Text
I recommended this product.
Originally posted on Samsung US

Features

5

Performance

5

Design

5

Value

5

AI Functionality

5
Golfer1
2

2026-05-24

size : 55
2
Picture quality is OK nothing special but the setup is terrible.
Originally posted on Samsung US
Response from Samsung:
2026-05-25

Samsung Advisor

Hi Golfer1, Thanks for reaching out and sharing your experience. To help you learn your way around all the features of your TV, you can find helpful guides – including the full e-Manual – on our website. Just head to Samsung.com and navigate to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000H TV model to download the guides you’d like. You’ll also find these resources built right into your TV under: Settings > Support > Tips and User Guides If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

neveragain
1

2026-05-13

size : 55
1
Remote is the worse design I have ever seen, finding apps and your stations are almost impossible. You are required to set up samsung acct for tv to work which means give them all your personal info and sign away privacy rights. What little bit of manual that actually came with it has such tiny print that you cannot read it . Even Clarity of picture is only so so ,, not worth the hassle, stay away from this product
Originally posted on Samsung US
Response from Samsung:
2026-05-15

Samsung Advisor

Hi, Thank you for your feedback on the U8000H TV remote and interface. Please know that Samsung’s privacy policies are designed to protect your personal information and ensure it’s handled responsibly. We always request your consent before collecting any data, and we are committed to managing that information with the utmost care and transparency in accordance with our privacy guidelines. Regarding the setup and navigation of your TV, there is a built-in guide you can access by going to Settings > Support > Tips and User Guides. Next, if the image on your screen isn’t meeting your expectations, there are several settings you can adjust to improve the overall brightness and clarity of your screen. First, try disabling certain energy-saving features that may be dimming the screen automatically. Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer. Next, adjust the Picture Mode to better match your viewing environment: Settings > All Settings > Picture > Picture Mode and choose from the following: • Dynamic – Brighter and clearer for well-lit rooms • Standard – Balanced for most environments • Movie – Ideal for watching in a dark room • Eco – Designed for energy savings • Filmmaker Mode – Preserves the creator’s original intent You can also manually adjust brightness by going to: Settings > All Settings > Picture > Expert Settings > Brightness. Use the slider to set a level that suits your preferences (0–50). We hope these tips help improve your viewing experience. If you need further assistance with setup or adjustments, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: • Live Chat • Manuals, Software, & Warranty Info ~Samsung Advisor

User manual & Downloads Product information sheet

Remote control Guide

ver 2609040 | 0.22 MB

05.09.2026

ENGLISH

Download

User Manual

ver 2608280 | 4.34 MB

03.09.2026

ENGLISH

Download

Simple User Guide

ver 2607140 | 0.21 MB

24.07.2026

ENGLISH

Download

Installation Guide

ver 2512190 | 0.83 MB

27.02.2026

ENGLISH

Download
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  • 1. Vision AI Companion: Information based on current viewing is only available on Samsung TV Plus channels. Provides AI-created content, with accuracy not guaranteed. Go to feature
  • 2. Upscaling may not apply to PC connection and Game Mode. Go to feature
  • 3. Upscaling may not apply to PC connection and Game Mode.
    Go to feature
  • 4. Smart TV powered by Tizen OS: Samsung account required to access our network-based smart services and apps. Subscriptions required. Some apps may not be available at launch. 3rd party content providers may remove apps from the Smart TV platform or stop updating them at any time. ​ Go to feature
  • 5. 7 Years OS Upgrade: Content and services are subject to change without notice. Agreement to Smart Hub Terms and Conditions and Privacy Policy is required before use. Some content and services require registration and subscription. Requires Samsung account. Tizen OS upgrades will be supported for up to 7 years starting from 2026, for products released in the year 2026. Please note that the upgrade does not cover hardware-related performance, features or durability. Go to feature
  • 6. Samsung TV Plus: Samsung account and internet connection required. Go to feature
  • 7. Secured by Knox: Applies to Samsung TVs powered by Tizen®, launched since 2015. Security software update is guaranteed for at least three years from product launch. Latest software update is required. Compatible devices must be connected to Samsung TV via SmartThings. ​ Go to feature
  • 8. Gaming Hub: Samsung account, internet connection, additional gaming service subscription and compatible controller required. Gaming Hub not available in Republic of Ireland.​ Go to feature
  • 9. SmartThings: Requires Samsung Account, SmartThings app, Internet connection, and SmartThings enabled devices.​ Go to feature